Problem Management Fresher Jobs in Mumbai

We are looking for dedicated Airline Ground Staff to join our team in Mumbai, India. This role is ideal for individuals seeking a dynamic work environment where they can help travelers at the airport.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, provide information about flights, and address any queries or concerns promptly to ensure a smooth travel experience.2. **Baggage Handling**: Manage the loading and unloading of baggage, ensuring items are stored safely and efficiently while minimizing delays.3. **Security Compliance**: Ensure all safety and security regulations are followed during check-in and boarding processes, maintaining a safe environment for both passengers and staff.4. **Flight Coordination**: Collaborate with airline operations to assist with any flight schedule changes and communicate effectively with passengers to keep them informed.5. **Ticketing Assistance**: Help passengers with ticketing issues, including rebooking or cancellations, while providing excellent support throughout their journey.Requirements and Expectations:Candidates should have completed their 12th grade and possess a strong commitment to customer service. Good communication skills and the ability to work well under pressure are essential. Familiarity with basic computer operations and a positive attitude are also important. Being a team player who can contribute to a friendly work atmosphere is key to succeeding in this role. Candidates with no prior experience are welcome to apply, as training will be provided.

We are looking for a detail-oriented SAP Data Entry Operator to work part-time from home in Mumbai, India. This role is ideal for individuals with a keen eye for accuracy and basic knowledge of data entry systems, especially SAP.Key Responsibilities: - Input Data: Accurately enter information into the SAP system, ensuring that all entries are correct and up-to-date. - Verify Information: Review and validate data for accuracy, ensuring consistency and compliance with company standards. - Maintain Records: Organize and maintain files and records in the SAP database for easy retrieval and auditing purposes. - Assist with Reporting: Support the generation of reports by providing timely data input, which helps in making informed decisions. - Collaborate with Team: Communicate effectively with team members to resolve any data discrepancies and improve processes. Required Skills and Expectations: Candidates should possess basic computer skills and familiarity with SAP software or similar data management systems. Strong attention to detail and a commitment to producing error-free work are crucial for this position. Time management skills are also important, as is the ability to work independently with minimal supervision. A willingness to learn and adapt to new tasks will be a significant advantage for applicants with limited experience. The ideal candidate is reliable, organized, and capable of handling confidential information responsibly.

We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. **Flight Coordination**: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. **Team Management**: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. **Safety and Compliance**: Implement safety regulations and ensure compliance with aviation laws and standards.4. **Customer Service**: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.

As an Airport Supervisor, you will ensure smooth operations at the airport, managing staff and coordinating activities to maintain safety and efficiency. This role is essential for enhancing passenger experiences and ensuring that airport protocols are followed consistently.Key Responsibilities:1. **Staff Management**: Oversee and train airport staff to ensure high service standards. You will be responsible for scheduling shifts and ensuring that all areas are adequately covered.2. **Passenger Assistance**: Address passenger inquiries and resolve any issues that may arise during their travel experience. Your role is vital in maintaining customer satisfaction.3. **Safety and Security Monitoring**: Ensure compliance with safety and security regulations. You will monitor security checks and assist in implementing safety protocols.4. **Operational Coordination**: Collaborate with various airport departments, such as baggage handling and ground services, to coordinate arrivals and departures efficiently.5. **Report Preparation**: Prepare daily operational reports to track performance metrics. You will analyze these reports to identify areas for improvement.Required Skills and Expectations:You should have a strong understanding of airport operations and excellent communication skills. Being organized and detail-oriented is crucial to manage multiple tasks efficiently. A friendly and approachable demeanor will help you deal effectively with passengers and staff. Basic computer skills are also necessary for preparing reports and managing schedules. Candidates should be adaptable and willing to work in a fast-paced environment.Customer Service, Airport Ticketing, Airline Operations, Aviation, Hospitality, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills, Flight Attendant, Airlines Cabin Crew, Fresher, Airport Staff, Ground Staff, Air Hostess, Air Ticketing, Airline Customer Service, Air Ticketing Agent, Flight Attendant, Airlines Cabin Crew, Airport Operation, Airport Cargo, Airport Ramp, Airport Executive,We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Join our dynamic team as a Restaurant Hostess in Mumbai. This role is perfect for those looking to start their career in the hospitality industry, welcoming guests and ensuring a positive dining experience.Key Responsibilities:- **Greet Guests:** Welcome customers with a warm and friendly demeanor as they enter the restaurant, setting the tone for their dining experience.- **Manage Reservations:** Handle table bookings efficiently, ensuring that all reservations are accurately recorded and honored promptly.- **Assist with Seating Arrangements:** Guide guests to their tables based on availability and preferences, maintaining an organized seating flow.- **Maintain Cleanliness:** Keep the waiting area and entrance tidy and inviting, ensuring a pleasant atmosphere for guests.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with guests and staff. A friendly and positive attitude is essential, as is a willingness to assist others. Basic knowledge of the restaurant industry, along with a diploma or equivalent education, is preferred. An eye for detail will help ensure that everything runs smoothly, and the ability to remain calm under pressure is vital in a busy environment. Successful candidates should be punctual, reliable, and able to work full-time hours from the office. This position offers an opportunity to develop valuable skills in customer service and hospitality.

JOB Title : Inside Sales Executive Location: Mumbai ,GoregaonExperience : 0 to 3 years in inside sales/ tele sales/customer acquisitionRoles & Responsibilities:Lead Management & Conversion: Handle inbound leads and make outbound calls Identify new business opportunities Qualify leads based on requirements, budget, and decision authority. Follow up consistently until closure or disqualificationSales Support & Coordination: Share qualified leads with field sales / business development teams Support the sales team with quotations, proposals, and follow-up coordination Schedule meetings, product demos, or calls for sales managersCustomer Communication: Explain products/services clearly and professionally over phone or email Address customer queries and objections Maintain a positive customer experience throughout the sales cycleCRM & Reporting: Update all lead and sales activities in CRM / sales tracker Maintain daily call reports, follow-ups, and conversion status Submit daily, weekly, and monthly sales activity reportsTarget Achievement: Achieve assigned daily calling targets and lead conversion targets Support overall sales target achievement of the teamKey Performance Indicators (KPIs): Number of calls made per day Leads qualified and converted Conversion ratio Revenue supported / generated Follow-up and response timeQualification & Skills: Strong verbal and written communication skills Persuasion and negotiation abilities Follow-up discipline and time management Basic knowledge of CRM and MS Excel Graduate/ Diploma in any discipline Good communication skills

Job SummaryGround Staff are responsible for ensuring smooth airport operations by assisting passengers, coordinating baggage handling, managing check-in and boarding procedures, and maintaining safety and service standards. They serve as the face of the airline, ensuring a positive passenger experience and efficient flight operations.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, security checkpoints, boarding, and arrivals.Verify passenger documents, passports, and tickets.Provide information regarding flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests (PRM, unaccompanied minors, elderly passengers).Check-In & Boarding OperationsOperate the departure control system (DCS) to check in passengers and issue boarding passes.Tag and check baggage, ensuring weight and security regulations are followed.Coordinate boarding announcements and escort passengers to the aircraft when needed.Ensure accuracy of the passenger manifest.Baggage Handling SupportCoordinate with ramp and baggage handling teams for loading/offloading.Manage lost, delayed, or damaged baggage reports.Assist in baggage tracing and documentation.Safety & Security ProceduresFollow all airport and airline safety guidelines.Ensure restricted areas are secured and only authorized personnel access them.Report any suspicious activity or security concerns immediately.Customer ServiceProvide excellent customer service at all times.Assist VIP passengers, transit passengers, and passengers requiring special care.Handle service recovery during delays, cancellations, or disruptions.Coordination & CommunicationWork closely with cabin crew, airport authorities, and ground handling agents.Relay flight-related information to the operations control center.Support load control, gate coordination, and aircraft turnaround processes.Administrative TasksMaintain documentation and operational reports.Update flight information systems.Assist with daily shift handovers and briefings.Required Skills & QualificationsSkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving and quick decision makingAbility to multitask and work under pressureTeamwork and coordinationBasic computer and system-handling skillsQualificationsMinimum: 10+2 (Higher Secondary) or equivalentBachelors degree preferred (for senior roles)Fluency in English and local languagesBasic knowledge of aviation operations (training can be provided)Age and grooming standards as per airline policyWork EnvironmentShift-based work, including weekends and holidaysStanding for extended hoursFast-paced and high-pressure airport environment

Job Summary:The Admin Operations Manager is responsible for overseeing and coordinating all administrative and operational functions within the organization. This role ensures smooth day-to-day operations, effective resource utilization, adherence to company policies, and a safe and efficient work environment. The Admin Operations Manager acts as the central link between management, staff, and external vendors to ensure business continuity and operational excellence.Key Responsibilities: 1. Administrative ManagementSupervise all administrative activities including office management, logistics, and facility operations.Develop, implement, and monitor Standard Operating Procedures (SOPs) to improve efficiency and consistency.Maintain accurate records of office assets, inventory, and documentation.Oversee procurement of office supplies, equipment, and vendor contracts.Ensure compliance with statutory, health, and safety regulations. 2. Operational OversightPlan and manage daily operations to ensure seamless workflow across departments.Identify process gaps and recommend operational improvements to enhance productivity.Coordinate with internal teams to ensure alignment between administrative and business goals.Monitor and evaluate performance metrics, generating periodic operational and financial reports.Oversee maintenance, housekeeping, and facility management services. 3. People & Vendor ManagementLead and supervise administrative and support staff to ensure efficiency and professionalism.Conduct training, performance evaluations, and team development activities.Manage vendor relationships negotiate contracts, ensure service quality, and control costs.Foster a positive work culture focused on collaboration, accountability, and high performance. 4. Budgeting & Cost ControlPrepare and manage annual operational and administrative budgets.Track expenditures and identify cost-saving opportunities without compromising quality.Support finance teams in audits, expense reporting, and budget analysis. 5. Communication & CoordinationAct as a liaison between management, employees, and external agencies.Ensure smooth communication flow across departments and timely issue resolution.Prepare reports, presentations, and administrative updates for senior management.Qualifications and Requirements:Bachelors degree in Business Administration, Management, or a related field.MBA or equivalent qualification preferred.06 years of experience in administration or operations, including managerial experience.Strong knowledge of office management, procurement, and vendor coordination.Proficiency in MS Office (Excel, Word, PowerPoint) and ERP or administrative management systems.Excellent leadership, communication, and organizational skills.Ability to multitask and manage time effectively under pressure.Knowledge of compliance, safety, and statutory regulations.Key Skills:Leadership and team managementStrategic planning and executionProcess improvement and operational efficiencyBudgeting and cost controlVendor and facilities managementCommunication and problem-solvingAnalytical thinking and reportingPerformance Indicators:Operational efficiency and process improvement metricsBudget adherence and cost control effectivenessStaff performance and retention ratesCompliance and audit scoresTimeliness and accuracy of reporting

The Airport Manager will oversee the daily operations of the airport in Bhubaneswar, India. Responsibilities include ensuring smooth functioning of airport facilities, managing airport personnel, coordinating with airlines and ground staff, and ensuring compliance with safety regulations. The ideal candidate should have a 10th pass education with 0-5 years of experience in airport operations, excellent communication skills, strong leadership abilities, and the ability to work effectively under pressure in a fast-paced environment. This full-time position requires the candidate to work from the office and handle various administrative tasks to ensure the efficient operation of the airport.

Position OverviewAn Accounts Executive is responsible for managing day-to-day accounting operations, maintaining accurate financial records, and supporting compliance with statutory regulations. The role requires strong knowledge of accounting principles, proficiency with financial software, and excellent attention to detail to ensure smooth financial operations and timely reporting.Key ResponsibilitiesAccounting & BookkeepingMaintain general ledgers, journals, and supporting documents.Prepare and post journal entries, invoices, and expense records.Manage accounts payable (AP) and accounts receivable (AR) functions.Perform bank reconciliations and monitor cash flow.Assist with month-end and year-end closing activities.Financial Reporting & CompliancePrepare financial statements including Balance Sheet, P&L, and Cash Flow reports.Support statutory audits, internal audits, and compliance checks.Ensure adherence to accounting standards (IFRS, GAAP, or local standards).Assist in preparation and filing of taxes (GST, VAT, TDS, etc., as per jurisdiction).Maintain proper documentation for compliance and recordkeeping.Analysis & BudgetingAssist in preparation of budgets, forecasts, and variance analysis.Prepare MIS (Management Information System) reports for management review.Identify discrepancies in accounts and recommend corrective actions.Support cost control and expense management initiatives.Operational SupportCoordinate with vendors, clients, and internal teams regarding payments and settlements.Process payroll, employee reimbursements, and advances as required.Ensure proper documentation, filing systems, and digital recordkeeping.Support finance managers and senior accountants in ad-hoc tasks and projects.Required Skills & CompetenciesStrong knowledge of accounting principles and standardsProficiency in accounting software (Tally ERP, QuickBooks, SAP, Oracle, Zoho, etc.)Advanced MS Excel skills (pivot tables, formulas, VLOOKUP, HLOOKUP)Accuracy, attention to detail, and strong analytical skillsAbility to handle multiple tasks and meet deadlinesStrong communication and interpersonal skillsEthical conduct and confidentiality in financial data handlingQualificationsBachelors degree in Accounting, Finance, Commerce, or related field06 years of accounting or finance experience (depending on role level)Certification in accounting software (Tally, SAP, QuickBooks) preferredKnowledge of taxation laws and compliance standardsFresh graduates with internship experience may be considered for junior roles

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations

The Administration Executive is responsible for overseeing the day-to-day administrative operations of the organization. This includes coordinating office activities, ensuring smooth communication between departments, and assisting in the implementation of company policies and procedures. Key responsibilities include:1. Providing administrative support to ensure efficient office operations2. Coordinating and scheduling meetings, appointments, and travel arrangements3. Assisting with the preparation of reports, presentations, and other documents4. Managing office supplies and equipment