Job Description

We are looking for dedicated Airline Ground Staff to join our team in Mumbai, India. This role is ideal for individuals seeking a dynamic work environment where they can help travelers at the airport.

Key Responsibilities:

1. **Customer Service**: Assist passengers with check-in procedures, provide information about flights, and address any queries or concerns promptly to ensure a smooth travel experience.

2. **Baggage Handling**: Manage the loading and unloading of baggage, ensuring items are stored safely and efficiently while minimizing delays.

3. **Security Compliance**: Ensure all safety and security regulations are followed during check-in and boarding processes, maintaining a safe environment for both passengers and staff.

4. **Flight Coordination**: Collaborate with airline operations to assist with any flight schedule changes and communicate effectively with passengers to keep them informed.

5. **Ticketing Assistance**: Help passengers with ticketing issues, including rebooking or cancellations, while providing excellent support throughout their journey.

Requirements and Expectations:

Candidates should have completed their 12th grade and possess a strong commitment to customer service. Good communication skills and the ability to work well under pressure are essential. Familiarity with basic computer operations and a positive attitude are also important. Being a team player who can contribute to a friendly work atmosphere is key to succeeding in this role. Candidates with no prior experience are welcome to apply, as training will be provided.
  • Experience

    0 - 6 Years

  • No. of Openings

    300

  • Education

    12th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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