JOB Title : Inside Sales Executive
Location: Mumbai ,Goregaon
Experience : 0 to 3 years in inside sales/ tele sales/customer acquisition
Roles & Responsibilities:
Lead Management & Conversion:
Handle inbound leads and make outbound calls
Identify new business opportunities
Qualify leads based on requirements, budget, and decision authority.
Follow up consistently until closure or disqualification
Sales Support & Coordination:
Share qualified leads with field sales / business development teams
Support the sales team with quotations, proposals, and follow-up coordination
Schedule meetings, product demos, or calls for sales managers
Customer Communication:
Explain products/services clearly and professionally over phone or email
Address customer queries and objections
Maintain a positive customer experience throughout the sales cycle
CRM & Reporting:
Update all lead and sales activities in CRM / sales tracker
Maintain daily call reports, follow-ups, and conversion status
Submit daily, weekly, and monthly sales activity reports
Target Achievement:
Achieve assigned daily calling targets and lead conversion targets
Support overall sales target achievement of the team
Key Performance Indicators (KPIs):
Number of calls made per day
Leads qualified and converted
Conversion ratio
Revenue supported / generated
Follow-up and response time
Qualification & Skills:
Strong verbal and written communication skills
Persuasion and negotiation abilities
Follow-up discipline and time management
Basic knowledge of CRM and MS Excel
Graduate/ Diploma in any discipline
Good communication skills