Market Research Analyst Jobs

We are seeking an International Customer Support Manager to join our team in Bhopal, India. This full-time position is perfect for someone with a passion for helping customers and a desire to work in a dynamic environment.nnKey Responsibilities:nn- Customer Interaction: Engage with international clients to address their inquiries and resolve issues promptly and effectively. This will help enhance customer satisfaction and retention.nn- Support Team Supervision: Lead and motivate a team of customer support representatives, ensuring they deliver high-quality service while meeting performance targets. This involves providing guidance and support when needed.nn- Feedback Management: Collect and analyze customer feedback to identify trends and areas for improvement. This will enable us to enhance our services based on customer needs.nn- Training and Development: Conduct training sessions for the support team to improve their product knowledge and customer service skills. This is essential to maintain a knowledgeable and efficient team.nnRequired Skills and Expectations:nnThe ideal candidate should have a minimum of 1 year of experience in customer support, preferably in an international setting. A 12th-grade education is mandatory. Strong communication skills in English, both verbal and written, are essential. Adaptability, problem-solving skills, and the ability to work well under pressure are also important to thrive in this role. A keen attention to detail and a proactive approach to customer service will significantly contribute to our team's success.

A2. Job Purpose Buy raw materials (base oil, additives) and packaging materials on time. Buy at the right price and in the right quantity. Make sure production never stops for want of material. Make sure domestic and export dispatches are not delayed. Avoid extra stock that blocks money. Keep all purchase records correct and complete.A3. Main ResponsibilitiesA3.1 Purchase Orders Receive material requirements (indents) from production, stores and quality. Check the requirement is approved before buying. Send enquiries to suppliers. Take at least 3 quotations. Prepare a comparison of quotations (price, freight, tax, credit days). Make purchase orders (PO) in Tally / ERP. Get the PO approved by the Purchase Manager. Send the PO to the supplier. Get written confirmation of quantity, rate and delivery date. Change or close POs when needed, with approval.A3.2 Follow-up and Delivery Keep a list of all pending orders. Follow up with suppliers every day. Confirm vehicle number and driver phone number in advance. Confirm expected arrival date and time. Coordinate base oil tanker deliveries. Coordinate packaging material truck deliveries. Plan deliveries as per the production plan. Check storage space before material arrives. Inform the Purchase Manager early about any delay. Handle urgent purchases with proper approval.A3.3 Stock Control Check stock of all materials regularly. Order before stock reaches the reorder level. Check stock plus pending orders before ordering again. Calculate how many days the stock will last. Keep supplier minimum order quantity (MOQ) in mind. Report slow-moving and unused materials. Report materials near expiry. Help in monthly physical stock count.A3.4 Import Support Follow up with overseas suppliers for proforma invoice. Request advance / LC payment through accounts. Collect shipping documents (invoice, packing list, bill of lading, COA, MSDS). Coordinate with customs agent (CHA) for clearance. Track shipment arrival date. Keep an import shipment list updated.A3.5 Export Support Get export order details from the export team. Arrange export labels and cartons. Arrange pallets (fumigated where needed). Arrange shrink wrap and other export packing. Make sure all material reaches before the loading date.A3.6 Material Receipt and Quality Check invoice and e-way bill with every delivery. Check test certificate (COA) with every oil / chemical delivery. Match received material with the PO. Inform quality team for testing. Do not allow use of material before quality approval. Inform supplier in writing about shortage or rejection. Arrange return or replacement of rejected material. Raise debit notes through accounts.A3.7 Bills and Payments Match PO, material receipt (GRN) and supplier bill. Sort out rate or quantity differences with supplier. Check GST number and GST details on bills. Check e-way bill details. Give accounts a weekly list of payments due. Mark MSME suppliers for payment within 45 days. Track advances paid to suppliers.A3.8 Suppliers Collect documents from new suppliers (GST, PAN, bank, MSME). Create new suppliers in Tally / ERP. Keep supplier phone, email and contact person updated. Keep supplier lead time and MOQ updated. Find new suppliers for important materials. Keep record of supplier delivery and quality performance.A3.9 Reports Daily report of pending orders and deliveries. Weekly report of late deliveries. Monthly report of purchases by material and supplier. Monthly report of price changes. Report of slow-moving stock. Check all figures and units before sending.A3.10 Records and Ethics Keep a complete file for every purchase. Keep files ready for audit. Keep supplier prices confidential. Do not accept gifts or favours from suppliers. Follow company purchase rules.A3.11 General & Sales Coordination Coordinate with the sales team on customer order requirements and dispatch dates. Share material availability status with sales before order confirmation. Arrange packing material for urgent and special customer orders. Coordinate with production, stores, dispatch and accounts for smooth order execution. Handle general coordination work assigned by the Purchase Manager / management. Attend internal meetings and follow up on action points.A3.12 Reports Generation from Software Generate purchase, stock and pending-order reports from Tally / ERP. Export data from software to Excel and prepare summaries. Prepare supplier-wise and material-wise purchase reports. Prepare stock ageing and reorder-level reports. Check software data against physical records and correct errors. Share MIS reports with management on time.A4. Daily / Weekly / Monthly WorkDaily Check pending orders and follow up. Check deliveries due today. Check stock of important materials. Update order tracker.Weekly Review stock against reorder levels. Send payment-due list to accounts. Report late deliveries.Monthly Monthly purchase report. Slow-moving stock report. Help in physical stock count. Close completed purchase orders.PART B - EXPECTATIONS FROM CANDIDATEWhat the company expects the candidate to bring and deliver.B1. EligibilityQualification Graduate (B.Com / B.Sc / BBA)Experience 3 to 6 years in purchase, in a manufacturing companyNotice Period Preferably 30 days or lessB2. Skills RequiredB2.1 Analytical Skills Good with numbers. Reorder level and stock calculations. Compares quotations on total cost. Finds mistakes in bills and data. Makes reports in Excel. Understands price changes.B2.2 Operational Skills Hands-on purchase work in Tally / ERP. Daily follow-up discipline. Knows GST and e-way bill. Knows import / export documents. Handles urgent work calmly. Plans work as per production.B2.3 Communication Skills Writes clear emails to suppliers. Speaks politely and firmly on phone. Fluent in Hindi. Working knowledge of English. Coordinates with production, stores, quality, accounts and sales. Informs seniors early about problems.B2.4 Industry Knowledge Basic idea of lubricants (engine oil, gear oil, hydraulic oil). Basic idea of base oil and additives. Basic idea of packaging materials (bottles, buckets, barrels, labels, cartons). Knows COA and MSDS.B3. Software Knowledge Tally / SAP / any ERP - purchase module. MS Excel - VLOOKUP, pivot table, SUMIF. Email (Outlook / Gmail). GST portal - checking GST number.

We are looking for a Senior Marketing Manager with 8 to 12 years of experience in the nutraceuticals sector to join our team in Ahmedabad. This full-time position requires a male candidate who is passionate about marketing and has a strong understanding of the industry.nnKey Responsibilities:nn1. Strategic Planning: Develop and implement comprehensive marketing strategies to enhance the market presence of our nutraceutical products.n n2. Market Analysis: Conduct thorough market research to identify trends, customer preferences, and competitive landscape, ensuring our offerings are aligned with consumer needs.nn3. Campaign Management: Oversee the execution of marketing campaigns across various channels, ensuring consistency in messaging and branding.nn4. Team Leadership: Manage and mentor a team of marketing professionals, fostering a collaborative and productive work environment.nn5. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, product development, and regulatory affairs, to support product launches and promotional activities.nnRequired Skills and Expectations:nnCandidates should possess a strong background in marketing with relevant experience in the nutraceutical industry. Excellent communication and leadership skills are essential, along with a proven ability to analyze market data and trends. The ideal candidate should be results-driven, able to manage multiple projects simultaneously, and be comfortable working in a fast-paced environment. A graduate degree is required, and a strong aptitude for team collaboration is critical for success in this role.

We are looking for Any Degree Graduate Graduate in any discipline; IT exposure preferred. 2-5 years of overall experience. Minimum 1 year of experience in web searching or OSINT. Previous experience in anti-piracy operations, cyber monitoring, or online investigations is an advantage.Required Skills: Hands-on experience with advanced Google Dorks and OSINT methodologies. Good understanding of online piracy ecosystems and content distribution methods. Familiarity with torrent websites, streaming platforms, cyberlockers, Telegram, Discord, and social media. Strong research, analytical, documentation, and attention-to-detail skills. Ability to work in a shift-based monitoring environment.

- The role will own end-to-end commercial operations including COD hygiene and reconciliations, petty cash management, asset and fleet cost control, manpower and resource planning, payroll and off-roll payouts coordination, client invoicing and debit note management, audit readiness, and branch-wise P&L tracking. - The Manager - Commercials will ensure accuracy, compliance, and cost optimization across hubs while working closely with Operations, Finance, and Client teams.- You will be responsible for ensuring 100% COD accuracy and deposits, maintaining audit trails, driving disciplined petty cash processes, managing asset and transport cost visibility, aligning manpower deployment with hub size and productivity norms, and ensuring accuracy of payroll and payout data for on-roll and off-roll employees.- The role will also lead client invoicing reviews, investigate shipment losses and discrepancies, manage debit notes end-to-end, ensure timely recoveries from operations teams, and close all disputes within defined timelines. - You will oversee commercial and regulatory compliances relevant to logistics operations and support quarterly and annual audits.- At a network level, you will maintain branch-wise budgets, Asset planning, forecast revenue and costs, and enable continuous improvement in per-delivery cost and branch profitability.- The role will also ensure regulatory and statutory compliance at branch level, including maintaining valid licenses such as Shop & Establishment, FSSAI, and other location-specific operational permits, in coordination with internal and external stakeholders.

We are looking SEO Specialists with 0 to 1 year experience in Chennai.Basic knowledge of SEO concepts (on-page & off-page)Familiarity with keyword research techniquesUnderstanding of search engine algorithmsKnowledge of HTML basics is a plusGood analytical and problem-solving skillsFamiliarity with tools like Google Analytics and Google Search Console

We are looking for SEO Analyst with 1 to 2 years experience in Chennai.Immediate joiners and Chennai location candidate preferred

We are looking for SEO Analyst with 1 to 2 years Experience in Chennai.Immediate Joiner Preferred.

Product Marketing Manager - B2B SaaS/TechExperience: 6-9 YearsLocation: ChennaiAbout the Role:Talent Zone Consultant is looking for an experienced Product Marketing Manager to drive product positioning, go-to-market strategy, demand generation, and customer adoption for B2B SaaS/technology products.Key Responsibilities:Develop product positioning, messaging, value propositions, and GTM strategies.Lead marketing plans for new product launches and feature releases.Partner with Product, Sales, Demand Generation, and Customer Success teams.Develop sales enablement materials including presentations, case studies, battlecards, and product collateral.Conduct market research, customer insights, and competitive analysis.Drive product adoption, demand generation, and pipeline growth.Track marketing performance and use data to improve campaigns and GTM initiatives.Key Skills: Product Marketing, B2B SaaS, GTM Strategy, Product Positioning, Product Launches, Demand Generation, Market Research, Competitive Analysis, Sales Enablement, Customer Adoption, Marketing Analytics.