Passenger Handling Job Vacancies in Maharashtra

As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs and ensuring smooth ticketing processes. Your responsibilities will include:- Booking Air Tickets: You will be responsible for making flight reservations for customers based on their travel preferences, ensuring accuracy in details such as dates, destinations, and passenger names.- Providing Travel Information: You will assist customers by providing information about flight schedules, fares, and travel requirements to help them make informed decisions.- Managing Customer Queries: Address customer queries and concerns related to ticketing and bookings over the phone or in person, ensuring high-quality customer service and satisfaction.- Processing Payments: Handle ticket payments efficiently while maintaining accurate records of transactions and issuing receipts to customers.- Coordinating with Airlines: Liaise with airlines to resolve any booking issues, confirm reservations, and stay updated on any changes to flight schedules or policies.- Maintaining Records: Keep detailed and orderly records of all ticket transactions, customer interactions, and queries for reference and reporting purposes.To be considered for this role, you should have a basic understanding of travel and ticketing processes. Strong communication skills are essential, along with a friendly and professional attitude. Attention to detail is crucial for accuracy in bookings and transactions. A willingness to learn and adapt to new systems and procedures will also be important for success in this role. Fluency in English and Hindi will be an added advantage.

We are seeking an Airport Operations Executive to join our team in Thane, India. This role is ideal for individuals who are keen to start their careers in the aviation industry. You will support various airport operations and ensure a smooth experience for passengers.Key Responsibilities:- Passenger Assistance: Welcome and assist passengers at the airport, providing information on check-in, flight schedules, and luggage handling.- Check-in Support: Help passengers during the check-in process, ensuring they have the necessary documents and understand the procedures.- Baggage Handling: Monitor baggage loading and unloading to ensure safe and timely delivery to passengers and resolve any baggage-related issues.- Safety Compliance: Follow safety and security protocols at all times, ensuring adherence to airport regulations.- Communication: Act as a liaison between passengers, airline staff, and other stakeholders, ensuring effective communication and addressing any concerns.Required Skills and Expectations:Candidates should possess good communication and interpersonal skills to interact with passengers and team members effectively. A strong sense of responsibility and the ability to work in a fast-paced environment are essential. You must be detail-oriented, as accuracy in document handling is crucial. Being a team player is important, as you will work closely with others to ensure efficient operations. A proactive attitude and willingness to learn will help you thrive in this dynamic role.

As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs. This position requires you to manage ticket bookings, provide excellent customer service, and handle inquiries efficiently. Your main responsibilities and required skills will include:Key Responsibilities:- Ticket Booking: Handle the booking process for air tickets, including reserving seats and processing payments promptly to ensure a seamless travel experience for customers.- Customer Assistance: Respond to customer inquiries, helping them with ticket changes, cancellations, and special request handling while maintaining high satisfaction levels.- Fare Inquiries: Provide accurate information regarding ticket prices, discounts, and packages, ensuring customers are well-informed about their options.- Documentation Handling: Prepare and manage necessary travel documentation, such as e-tickets and itineraries, ensuring compliance with airline regulations.- Problem Resolution: Address and resolve customer complaints and issues in a professional manner, demonstrating problem-solving skills and a customer-first mindset.Required Skills and Expectations:- Strong communication skills to effectively interact with customers and provide clear information.- Basic computer proficiency, with the ability to work on ticketing software and handle online bookings easily.- Attention to detail to ensure accuracy in bookings and documentation, minimizing errors that could affect travel plans.- A team player who can collaborate with colleagues to achieve departmental goals while maintaining individual accountability.- Willingness to learn and adapt to the fast-paced travel industry, especially concerning airline policies and ticketing procedures. Candidates with 0 to 6 years of experience, including freshers, are encouraged to apply, provided they have completed at least the 12th grade.

We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. Flight Coordination: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. Team Management: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. Safety and Compliance: Implement safety regulations and ensure compliance with aviation laws and standards.4. Customer Service: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.

We have vacant of 289 Airport Ground Staff Jobs in Mumbai for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., B.A Skill Ground Staff Activities, Airport Operation, Aviation Security, Passenger Handling, Ground Handling etc.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

We have vacant of 100 Airport Passenger Service Associate Jobs in Kolkata, Kolkata South, Kolkata, South 24 Parganas, North 24 Parganas, Agartala, Aurangabad, Howrah, Hooghly, Nadia, Haldia, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service etc.

responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.

We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.

We are looking for dedicated Ticketing Checking Staff to join our team in Pune. This role is perfect for individuals with 0 to 5 years of experience, who have completed their 12th grade. Key Responsibilities:1. Ticket Verification: Check tickets for validity and accuracy before entry or boarding, ensuring that each ticket meets the necessary criteria.2. Customer Interaction: Assist passengers by answering questions and providing information about ticket policies and procedures in a friendly manner.3. Issue Resolution: Handle any disputes or issues related to tickets by listening to customer concerns and providing appropriate solutions.4. Data Entry: Accurately enter ticket information into the system for record-keeping and reporting purposes.5. Report Generation: Prepare and submit daily reports on ticketing activities and highlight any discrepancies or unusual patterns.Required Skills and Expectations:Candidates should possess strong attention to detail to ensure accurate ticket checks and data entry. Excellent communication skills are essential for effective interactions with customers and team members. The ability to remain calm and composed in challenging situations is important for resolving any issues that arise. A proactive attitude and willingness to learn new processes will help you excel in this role. Punctuality and reliability are expected, as you will work in an office environment during regular hours.

We are seeking Airport Ticketing Staff in Nagpur to assist travelers with ticket purchases, check-ins, and information about flights. This role is essential for providing excellent customer service and ensuring a smooth travel experience for passengers.Key Responsibilities:1. Ticket Sales: Sell tickets for airlines, ensuring accurate information on flight options, pricing, and schedules. You'll help customers find the best travel solutions to meet their needs.2. Check-in Assistance: Aid passengers during the check-in process, guiding them through the steps and ensuring they have the necessary documents for travel.3. Customer Support: Provide information regarding flight statuses, baggage policies, and travel regulations to assist travelers effectively.4. Handling Payments: Process payments for ticket sales securely and manage cash or electronic transaction systems according to company policies.5. Issue Resolution: Address and resolve customer complaints or issues related to ticketing and travel plans, ensuring a positive experience for all passengers.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and should possess good communication and interpersonal skills to interact positively with customers. Strong organizational abilities are essential, as well as attention to detail to manage bookings accurately. We welcome applicants with varied experience levels, from fresh graduates to those with up to five years of experience in customer service or related fields. A passion for travel and a friendly demeanor are highly valued in this role.

We are seeking an enthusiastic Airport Representative to join our team in Thane. This entry-level role is ideal for individuals passionate about the travel industry and customer service. Applicants should have completed their 12th grade and possess a willingness to learn.Key Responsibilities: - Customer Assistance: Greet passengers at the airport and assist them with check-in, boarding, and any inquiries they may have, ensuring a smooth travel experience.- Flight Information: Provide real-time updates on flight schedules, delays, and gate changes to keep passengers informed and reduce anxiety.- Problem Resolution: Address any issues or concerns that passengers may encounter, acting promptly to resolve them, ensuring customer satisfaction is maintained.- Documentation Checks: Verify passenger travel documents, such as passports and tickets, to ensure compliance with airline and security regulations.Required Skills and Expectations:Candidates should have strong communication skills to effectively interact with passengers and a friendly demeanor to create a welcoming environment. A basic understanding of airport operations will be beneficial, although training will be provided. The role requires a good level of attentiveness and the ability to solve problems calmly and efficiently. Flexibility in work hours, including weekends and holidays, is essential. A positive attitude and willingness to work in a fast-paced environment are crucial for success in this role.

Job Openings for 50 Airport Customer Service Associate Jobs for Freshers in Kolkata, Siliguri, Kalimpong, Darjeeling, North 24 Parganas, South 24 Parganas, Agartala, Aurangabad, Ranchi, Rourkela, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.

Hiring for 35 Urgent Vacancy for Airport Ground Staff Jobs in Kolkata, Siliguri, Andal, Patna, Ranchi, jharkhand, Uttar Bagdogra, Delhi, Mumbai, Durgapur, for Freshers,Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Good Communication Skills, Team Work, Problem Analysis, Problem Solving, Customer Support, Baggage Handler, Passengers Handling, Cargo Handling etc. If you have any queries, you can contact this number- +91 7365059677 ( Send your CV/Resume this whatsapp number).Age Limit:- Male- 18 to 35 years & Female- 18 to 30 year's.Job Shift:- Rotational shifts (Day & Night) according to your preference. Duty timing: 8 hours with overtime available.Job Openings:- Ground StaffQualifications Required:- 10th, 12th, B.A, M.A, B.Sc, M.Sc, BBA, MBA, B.Tech, M.Tech, Assistant Engineer (any stream: civil, mechanical, computer), Degree Holder, Diploma, ITI, Graduation & Post Graduation in Aviation Sector.Facilities Provided:- Cab- Meal- Accommodation- Provident Fund- Medical- Insurance- ESI Facility- 8 Hours Duty Timing- 5 Days Working- Overtime## If you have any queries, you can contact this number- +91 7365059677 ( Send your CV/Resume this whatsapp number).Age Limit:- Male- 18 to 35 years & Female- 18 to 30 year's.

We are looking for 150 Airport Cargo Loader Posts in Aurangabad, Agartala, meghalaya, Nadia, Haldia, Uttar Bagdogra, Ranchi, Darjeeling, North Sikkim, Guwahati, with deep knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree