Passenger Handling Job Vacancies in Shillong

Join our team as Airline Ground Staff in Shillong, India, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. Freshers, with at least a 12th-grade education, are welcome to apply for this full-time position.Key Responsibilities:1. **Passenger Assistance**: Welcome passengers at the airport, help them with check-in procedures, and ensure they have necessary travel documents.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all bags are handled safely and delivered to the correct flight.3. **Customer Service**: Address passenger queries and concerns, providing accurate information regarding flights, boarding procedures, and airport facilities.4. **Coordination with Airlines**: Liaise with airline staff to ensure timely departures and arrivals, assisting in communication between passengers and flight crews.5. **Safety and Security Checks**: Conduct security checks on passengers and their belongings, ensuring compliance with airport safety regulations.Required Skills and Expectations:Candidates should have strong communication skills in English and local languages. Good problem-solving skills and the ability to work under pressure are essential. A friendly and approachable demeanor will help create a positive experience for passengers. Punctuality and a willingness to work flexible hours, including weekends and holidays, are also important. Teamwork and a commitment to high standards of customer service are vital in this role.

The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport services. This position is ideal for individuals who enjoy working in a fast-paced environment and have a passion for customer service.**Key Responsibilities:**- **Passenger Assistance:** Welcome and guide passengers at check-in counters, ensuring they understand the process and feel comfortable.- **Baggage Handling:** Assist in the loading and unloading of luggage to ensure it is safely transported to and from aircraft.- **Check-in Services:** Manage check-in operations, verifying passenger details and issuing boarding passes promptly.- **Flight Information Management:** Provide up-to-date information about flight schedules, delays, and gate changes to passengers.- **Safety Procedures:** Follow safety regulations and protocols to maintain a secure environment for passengers and staff.- **Customer Service:** Address passenger inquiries, complaints, and requests with patience and professionalism, enhancing their travel experience.**Required Skills and Expectations:**Candidates should have a minimum education of 10th grade and ideally possess strong communication skills to interact effectively with passengers. A friendly demeanor and willingness to assist others are essential for success in this role. Candidates should be adaptable, able to work under pressure, and have basic problem-solving skills. Attention to detail is important when handling various tasks, such as checking baggage weights and flight information. Previous experience is not required, making this an excellent opportunity for those new to the workforce.

We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.

Job descriptionWe are hiring for the job post Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic/International Airlines- Backend /Operational Executive - Airport Cargo cargo supervisorUrgent Hiring Air-Ticketing Officer & Passport Checking Officer 10th & 12th pass fresher DIRECT HR CALL (91013915492) Send Resume to on this WhatsApp number-94771058O9 HR SatyamAssam Guwahati Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can ApplyJob Location- : Guwahati, Assam, Siliguri, coochbehar, Malda, Bihar, jharkhand, patna & Pan India as per your Preference.Interview location:- Assam ( Guwahati) onlyDESIGNATION :-AIR-TICKETING OFFICERPASSPORT CHECKING OFFICERRESERVATION OFFICERRAMP OFFICERDUTY MANAGERCUSTOMER SERVICE ASSOCIATE>We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance EngineerPerks :1. PF + ESI2. Over Time with Accommodation3.Good Communication Skills & pleasing personality4.Educational Qualification : 10th & 12th passAssam Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..Please share your CV/Resume on mail or Whatsapp 8638604928 along with your PHOTOGRAPH (Mandatory) (Monday to Saturday)FOR DIRECT CONTACT INTERVIEWS HR DEPARTMENT HR ENROLL :8638604928 (HR )BenefitsESI+PF+ Free Home pick up & Drop cabs, if you fly more you earn more.

oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.

We are seeking enthusiastic Airport Ground Staff in Shillong, India. This role is ideal for individuals who are passionate about the aviation industry and enjoy working in a fast-paced environment. This is a full-time office position suitable for candidates with 0 to 2 years of experience. Key Responsibilities:- **Passenger Assistance**: Greet and assist passengers throughout their airport experience, helping with check-in, boarding, and any inquiries they may have.- **Baggage Handling**: Ensure the safe and efficient loading, unloading, and transfer of passenger baggage, maintaining accuracy in tracking lost or misplaced items.- **Ticket Checking**: Verify passenger tickets and travel documents at various points in the airport to ensure compliance with airline and airport security regulations.- **Customer Service**: Provide excellent customer service by addressing passenger concerns, resolving issues, and ensuring a pleasant and smooth travel experience.- **Coordination with Airlines**: Work alongside airline staff to manage flight schedules, delays, and any other operational challenges, ensuring timely communication and action.Required Skills and Expectations:Candidates must have completed their 12th grade and possess good communication skills to interact effectively with passengers. A friendly demeanor and the ability to work under pressure are essential. Prior experience in customer service is an advantage but not mandatory. Candidates should be ready to work in shifts, including weekends and holidays, and must demonstrate strong teamwork and organizational abilities.

We are seeking a dedicated Cargo Executive to join our team in Shillong. This full-time position is ideal for candidates with 0 to 2 years of experience and a minimum educational qualification of 12th pass. The Cargo Executive will be responsible for managing and coordinating cargo shipments. Key responsibilities include:- **Shipment Coordination**: You will organize and oversee the movement of cargo from one location to another, ensuring timely delivery and adherence to schedules. - **Documentation Management**: You will handle all necessary documentation for cargo shipments, ensuring that all papers are accurate and comply with regulations. - **Customer Communication**: You will interact with clients to provide updates on their shipments, address their concerns, and maintain a positive relationship.- **Inventory Monitoring**: You will keep track of cargo inventory levels and report any discrepancies to maintain efficient operations.The ideal candidate should possess strong organizational skills and attention to detail. Good communication skills are essential for effectively interacting with clients and team members. A basic understanding of logistics and cargo procedures will be beneficial. Candidates must be willing to work from the office and have a proactive attitude towards problem-solving and teamwork. If you are looking for an entry-level opportunity in the logistics field and have a passion for managing cargo operations, we encourage you to apply for this exciting role.

A Cargo Executive manages the end-to-end logistics, handling, and documentation of inbound and outbound freight, primarily in air cargo. They ensure compliance with safety/customs regulations, coordinate ground handling, process air waybills (AWBs), and liaise with authorities to ensure timely cargo delivery in fast-paced environment

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.