Outbound Process Job Vacancies in HSR Layout

Hiring: International Voice Process Night Shift Location: HSR layout,Bangalore Salary: 18,000 20,000 Requirements: Excellent English communication Willing to work night shifts Experience preferred (freshers can apply)Role: Handle international customer calls, resolve queries & provide support.

ROLE - INTERNATIONAL BPO VOICELANGUAGE -ENGLISHQUALIFICATION - DIPLOMA / GRADUATEEXPERIENCE - MINIMUM 1 YEARS IN INTERNATIONAL BPO PROCESSSALARY - 20,000 TO 30,000WORKING DAYS - 5 DAYS WORKINGWORKING TIME - COMPLETE US SHIFTNO CAB FACILITYCONTACT - 6379437433

candidate with inbound and outbound voice experience in disbursal operations with banking and lending industry explaining and convincing the customers about the benefits and offer related to the financial product like personal loan and insurance understanding the needs of customers and helping the customers to complete the loan process and in collecting required information Ability to make customers understand about various repayment setup (NACH/E-NACH) methods and guide them on the same convincing the customers on submitting KYC documents and any additional documents required by credit and risk function convicting the customer on submitting financial document and statement involved procuring personal loans in a timely manner verifying all submitted documents and details and guiding the customer throughout the processfollowing up with prospects and engaging them multiply times to fulfill their financial needsAbility to maintain composure in critical situation and deliver target oriented results

Handle voice non voice process

Calling to customers and telling them advantages/benefits of the product .

Role Description Responsible for collecting KYC documents from Partners/Customers and updating loan account status records. Connecting with Partners/Customers to get the right documents in a timely and accurate way, via phone, email or chat. Responsible for verification of the documents received form the Partners/Customers. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Take accountability to learn and understand about the company products inside and out. Keeping records of customer interactions, transactions, comments, and complaints.Requirements: Effective communication, Interpersonal skills and confident speaking skills. Must be able to effectively communicate and deal with partners/customers. Comfortable with multitask, prioritization and time management. Comfortable working with targets. Adhering to regulatory requirements.Qualifications/Eligibility: Experience working with telephonic document collection team with minimum of one year in financial services or loan operations Knowing Multiple languages will be a added advantage Hindi, English, Telugu, Tamil, Kannada, etc Experience with loans systems & CRM such as leads square, Freshdesk, Livechat Etc

Need to call the customers of Lead assignment and takl appointments for demo of SaaS. Needs to achieve the assigned sales targets Provide detailed demos to customers and clarify doubts based on business use cases. Engage, follow up and Sale subscriptions for SaaS Following Sales SOP Need to follow the SOP while onboarding customersSalary : 24000 - 36000Shift : Day shiftWeek off : Saturday and Sunday ( first 3 month Sunday only) Comfortable to work on calls & sales. Must have good communication and negotiation skills. Languages known : HINDI/ TAMIL/MALAYALAM/KANNADA and English mandatory.Contact :Pavasree - 7708746113 ( TAMIL / Hindi + English ) Abinaya - 7558138656 ( Kannada & Telugu + English )Jinu - 9095209155 ( Malayalam + English )

Handle Customer's Inbound and Outbound Calls. Solving Queries of the Customers Telling Customers about Products / Offers / Services. Basic Computer Knowledge. Fluent English, Hindi. No Targets and No Incentives