Operation Executive 12th Pass Experience Jobs in Dhanbad

We are seeking an Airlines Executive based in Dhanbad, India, with 1 to 2 years of experience in the aviation sector. This role is ideal for individuals who are passionate about customer service and have a keen interest in the airline industry.The Airlines Executive will manage flight bookings, assist customers with inquiries, and provide excellent service to enhance the travel experience. Key responsibilities include:- Flight Bookings: Handle reservation requests from customers, ensuring accuracy and timely processing of tickets.- Customer Support: Address customer queries and concerns regarding flights, baggage, and travel policies, providing solutions in a friendly and efficient manner.- Data Management: Maintain accurate records of bookings and manage updates in the system to ensure smooth operations.- Coordination: Work closely with airlines and other departments to facilitate seamless travel for customers and resolve any issues that may arise.Candidates should possess strong communication skills and have a customer-oriented mindset. Attention to detail is critical for managing bookings and ensuring customer satisfaction. Being able to work under pressure and adapt to a fast-paced environment is essential. Proficiency in basic computer skills and an understanding of airline operations will also be beneficial. A minimum education level of 10th grade is required, and prior experience in customer service or in the travel industry is preferred.