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Responsibilities: Follow up with clients regarding existing and new orders. Provide day-to-day administrative support to the sales team, including handling quotations, proposals, and documents Coordinate with the factory for dispatch follow-ups. Maintain Daily Sales Reports (DSR) and Management Information System (MIS) reports. Follow up on pending and ongoing payments from clients. Process orders accurately, monitor delivery schedules, and update customers on order status Communicate with all clients regarding dispatch dates and follow up on new orders. Serve as primary point of contact for customer inquiries and after-sales supportRequisite Skills: Excellent communication and presentation skills, with the ability to effectively convey technical information to both technical and non-technical audiences. Self-motivated, target-driven, and result-oriented with the ability to work independently and as part of a team. Proficient in using ERP/CRM software, Microsoft Office, and other sales productivity tools.