Job Openings for 2 Customer Care Manager Jobs with minimum 3 Years Experience in Bolangir and Angul Location, having Educational qualification of : Diploma, Other Bachelor Degree, with Good knowledge inCustomer Care,Customer Support,Service Marketing,Technical Services,Customer Service Management etc.Responsibilitiesprovide help to customers using your organisation's products or servicescommunicate courteously with customers by telephone, email, letter and face-to-faceinvestigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistantshandle customer complaints or any major incidents, such as a security issue or a customer being taken illissue refunds or compensation to customerskeep accurate records of discussions or correspondence with customersanalyse statistics or other data to determine the level of customer service your organisation is providingproduce written information for customers, often involving the use of computer packages and softwarewrite reports and analyse the customer service that your organisation providesdevelop feedback or complaints procedures for customers to useimprove customer service procedures, policies and standards for your organisation or departmentmeet with other managers to discuss possible improvements to customer servicemanage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resourcesAny Query