Support Manager Jobs

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

Oversee complete household operationsSupervise housekeeping and domestic staffManage schedules, duties, and staff performanceCoordinate maintenance, repairs, and vendorsEnsure cleanliness and upkeep of the propertyHandle guest hospitality and service arrangementsMaintain household inventory and suppliesMonitor household expenses and petty cashEnsure confidentiality and professionalismReport operational issues to the homeowner/family office

As a Service Support Engineer, you will play a crucial role in ensuring customer satisfaction by providing technical assistance and support. Your primary responsibilities will include:- **Technical Support**: Assist customers by troubleshooting and resolving service-related issues. You will be the first point of contact for users needing help with products or services.- **Issue Diagnosis**: Analyze and diagnose technical problems using specific tools and methods. Accurate identification of issues is key to providing effective solutions.- **Documentation**: Maintain accurate records of service requests and resolutions. This information is essential for tracking performance and improving service quality.- **Customer Communication**: Interact with customers in a clear and professional manner. Excellent verbal and written communication skills are necessary to explain technical information to non-technical users.- **Collaboration**: Work alongside other engineers and support teams to share knowledge and resolve complex issues. Teamwork is critical to enhancing service delivery.For this position, candidates should have the following skills and expectations:- **Educational Qualification**: A Diploma in a relevant field is preferred. This provides the foundational knowledge needed for technical support.- **Technical Skills**: Basic understanding of computer systems, software applications, and networking principles. A willingness to learn new technologies is essential.- **Problem-Solving**: Strong analytical skills to identify problems quickly and develop effective solutions.- **Adaptability**: Ability to work in a fast-paced environment and manage multiple tasks efficiently.- **Team Player**: Willingness to collaborate with colleagues and contribute to a positive team atmosphere.

Position: Junior Production Managersalary Range: 30,000 - 35,000 per Monthexperience Required: 3 - 5 Yearslocation: [Sonipat, Haryana] prefer Near By Locations Onlyjob Summarywe are Looking for a Detail-oriented and Proactive Junior Production Manager to Support Our Production Operations. the Ideal Candidate Will have 3-5 Years of Experience in Managing Day-to-day Production Activities, Ensuring Quality Standards, and Coordinating with Teams to Meet Organizational Goals.key Responsibilitiesassist in Planning, Organizing, and Overseeing Production Schedules and Workflow.supervise Shop Floor Operations and Ensure Smooth Execution of Daily Activities.coordinate with Procurement, Quality, and Maintenance Teams to Avoid Delays.monitor Production Output, Efficiency, and Wastage, Ensuring Timely Delivery of Products.ensure Compliance with Quality Standards, Safety Regulations, and Company Policies.identify and Resolve Production Issues to Maintain Consistency and Productivity.maintain Production Records, Reports, and Documentation Accurately.support Senior Management in Process Improvements and Cost Optimization Initiatives.requirementsbachelors Degree/diploma in Production, Mechanical, Industrial Engineering, or a Related Field.3-5 Years of Relevant Experience in Production Management.strong Knowledge of Production Processes, Quality Standards, and Safety Protocols.excellent Problem-solving, Leadership, and Communication Skills.ability to Work Under Pressure and Handle Multiple Tasks Efficiently.proficiency in Ms Office and Basic Erp/tally Knowledge Will Be An Added Advantage.benefitscompetitive Salary Package (30,000 - 35,000 per Month).opportunities for Professional Growth and Career Advancement.supportive and Collaborative Work Environment

Hiring HR Manager T.Nagar, Chennai 10+ yrs Skills: Recruitment, HR Operations, Payroll, HRMS, Employee Engagement, Performance Management, Compliance, Talent Acquisition, Leadership Work From Office

As a Human Resource Manager, you will play a crucial role in supporting the organizations workforce and ensuring a positive working environment. Your primary responsibilities will include:- **Recruitment and Selection:** You will manage the hiring process, from creating job descriptions to conducting interviews, ensuring that the right candidates are selected for various positions.- **Employee Relations:** You will be the key contact for employees, addressing their concerns and fostering good communication within the team to maintain morale and productivity.- **Performance Management:** You will design and implement performance evaluation systems to help assess employee performance, providing feedback and development strategies to enhance their skills.- **Training and Development:** You will identify training needs and organize professional development programs to ensure employees have the necessary skills for their roles.- **Policy Implementation:** You will help create, update, and enforce HR policies and procedures to comply with legal requirements and organizational goals.- **Compensation and Benefits Management:** You will assist in the administration of employee benefits and compensation packages, ensuring fairness and competitiveness.To excel in this role, you should have a Bachelors degree in Business Administration, Arts, or Commerce, and possess 1 to 5 years of HR experience. Strong interpersonal and communication skills are essential, along with a good understanding of HR practices and labor laws. You should be detail-oriented and capable of handling sensitive information with confidentiality, nurturing a respectful and inclusive workplace culture.

Key Responsibilities:Manage recruitment, employee relations, and policiesHandle performance management and employee engagementEnsure compliance with labor laws and company policiesBrief Summary:Oversees people management, culture, and organizational development.

Key ResponsibilitiesProduction Planning & ControlPlan, organize, and control production activities to meet daily, weekly, and monthly targetsDevelop production schedules based on order requirements, capacity, and resourcesMonitor production progress and take corrective actions to avoid delaysManpower & Team ManagementLead, motivate, and supervise supervisors, technicians, operators, and shop

We are looking for a dedicated Production Manager to oversee our operations in Bangalore. The ideal candidate should have 3 to 4 years of experience in production management and hold a graduate degree. This role requires a proactive individual who can ensure smooth manufacturing processes and enhance productivity. Key Responsibilities:1. **Production Planning:** Develop and manage production schedules to meet targets and ensure timely delivery of products. This involves analyzing production capacities and resource availability.2. **Team Supervision:** Lead and supervise the production team, providing guidance and support to ensure high performance and adherence to safety standards.3. **Quality Control:** Monitor production processes and product quality. Implement quality assurance procedures to meet industry standards and reduce defects.4. **Process Improvement:** Identify areas for process enhancement. Work towards optimizing manufacturing processes to increase efficiency and reduce costs.5. **Reporting and Documentation:** Maintain accurate records of production metrics, including output, downtime, and waste. Prepare reports for management to inform decision-making.Required Skills and Expectations:The ideal candidate should possess strong leadership skills to manage a diverse team effectively. Excellent communication skills are essential for coordinating between departments. Knowledge of production techniques and quality control methodologies is expected. The candidate must be detail-oriented, analytical, and capable of problem-solving under pressure. A commitment to safety and process improvement is crucial in this role.

Job SummaryThe HR Manager is responsible for leading and managing the entire Human Resource function of the agro chemical manufacturing organization. This role focuses on strategic HR planning, industrial relations, statutory compliance, talent management, workforce productivity, and building a strong organizational culture while ensuring strict compliance with factory and labor laws.The HR Head plays a critical role in aligning HR strategy with business growth, plant expansion, safety standards, and operational efficiency.Key Responsibilities1. HR Strategy & Organizational PlanningDevelop and implement HR strategy aligned with company goals.Prepare annual manpower planning and HR budget.Structure organization hierarchy for plant and corporate office.Drive workforce productivity and cost optimization.2. Statutory Compliance & Legal ManagementEnsure full compliance under:Factories ActLabour LawsESIC, PF, Bonus, GratuityContract Labour ActMinimum Wages ActCoordinate with government authorities and auditors.Handle inspections and legal notices.Ensure zero non-compliance risk.3. Industrial Relations (IR) & Union HandlingMaintain strong industrial relations.Lead wage settlements and negotiations.Handle disputes, disciplinary cases, domestic inquiries.Ensure smooth plant operations without disruptions.4. Talent Acquisition & Leadership HiringApprove recruitment strategy for plant and HO.Hire senior-level professionals (Plant Head, QA Head, Purchase Head, etc.).Develop a succession planning framework.Control hiring cost and optimize manpower.5. Performance Management & CompensationDesign and implement the PMS system.Drive annual appraisal and increment cycle.Develop compensation benchmarking strategy.Ensure performance-linked reward structure.6. Payroll, C&B & Cost ControlOversee payroll management.Monitor statutory deductions and compliance.Ensure salary structures align with management policy.Control labor cost as % of turnover.7. Training, Development & Skill UpgradationDevelop plant skill matrix.Implement technical and safety training programs.Identify high-potential employees.Build leadership development programs.8. Safety, EHS & Risk ManagementWork closely with the EHS department.Promote safety culture in chemical manufacturing.Ensure strict PPE compliance.Minimize accident and legal risk exposure.9. Policy Formation & GovernanceDevelop and update HR policies.Implement disciplinary frameworks.Ensure ethical workplace practices.Standardize HR processes across units.10. Employee Engagement & WelfareDesign employee welfare schemes.canteen, transportation, housekeeping contracts.Maintain a positive work culture.Reduce attrition and absenteeism.Key Performance Indicators (KPIs)Statutory compliance scoreEmployee turnover ratioManpower cost vs production outputIndustrial dispute resolution timeTraining hours per employeeRecruitment closure timeEmployee satisfaction indexRequired Skills & CompetenciesStrong knowledge of factory & labor lawsExperience in manufacturing / chemical plant environmentStrong leadership & negotiation skillsCrisis management abilityStrategic thinkingBudgeting & cost control expertiseStrong documentation and compliance knowledgeEducational QualificationMBA / PGDM in HRLLB (preferred)12-18 years

Job Title: Sales Manager (Real Estate)Location: Noida / NCRExperience: 0

Job SummaryThe HR Manager is responsible for leading and managing the entire Human Resource function of the agro chemical manufacturing organization. This role focuses on strategic HR planning, industrial relations, statutory compliance, talent management, workforce productivity, and building a strong organizational culture while ensuring strict compliance with factory and labor laws.The HR Head plays a critical role in aligning HR strategy with business growth, plant expansion, safety standards, and operational efficiency.Key Responsibilities1. HR Strategy & Organizational PlanningDevelop and implement HR strategy aligned with company goals.Prepare annual manpower planning and HR budget.Structure organization hierarchy for plant and corporate office.Drive workforce productivity and cost optimization.2. Statutory Compliance & Legal ManagementEnsure full compliance under:Factories ActLabour LawsESIC, PF, Bonus, GratuityContract Labour ActMinimum Wages ActCoordinate with government authorities and auditors.Handle inspections and legal notices.Ensure zero non-compliance risk.3. Industrial Relations (IR) & Union HandlingMaintain strong industrial relations.Lead wage settlements and negotiations.Handle disputes, disciplinary cases, domestic inquiries.Ensure smooth plant operations without disruptions.4. Talent Acquisition & Leadership HiringApprove recruitment strategy for plant and HO.Hire senior-level professionals (Plant Head, QA Head, Purchase Head, etc.).Develop a succession planning framework.Control hiring cost and optimize manpower.5. Performance Management & CompensationDesign and implement the PMS system.Drive annual appraisal and increment cycle.Develop compensation benchmarking strategy.Ensure performance-linked reward structure.6. Payroll, C&B & Cost ControlOversee payroll management.Monitor statutory deductions and compliance.Ensure salary structures align with management policy.Control labor cost as % of turnover.7. Training, Development & Skill UpgradationDevelop plant skill matrix.Implement technical and safety training programs.Identify high-potential employees.Build leadership development programs.8. Safety, EHS & Risk ManagementWork closely with the EHS department.Promote safety culture in chemical manufacturing.Ensure strict PPE compliance.Minimize accident and legal risk exposure.9. Policy Formation & GovernanceDevelop and update HR policies.Implement disciplinary frameworks.Ensure ethical workplace practices.Standardize HR processes across units.10. Employee Engagement & WelfareDesign employee welfare schemes.canteen, transportation, housekeeping contracts.Maintain a positive work culture.Reduce attrition and absenteeism.Key Performance Indicators (KPIs)Statutory compliance scoreEmployee turnover ratioManpower cost vs production outputIndustrial dispute resolution timeTraining hours per employeeRecruitment closure timeEmployee satisfaction indexRequired Skills & CompetenciesStrong knowledge of factory & labor lawsExperience in manufacturing / chemical plant environmentStrong leadership & negotiation skillsCrisis management abilityStrategic thinkingBudgeting & cost control expertiseStrong documentation and compliance knowledgeEducational QualificationMBA / PGDM in HRLLB (preferred)12-18 years experience in manufacturing / agro chemical industryIf you interested, share me your CV at.hrcps9@gmail.com8370014003

Roles and responsibilities:To manage the Human Resources function of the company including staffsalaries, promotions, contracts.Good understanding of HR processes and labor regulations.Strong communication and interpersonal skills.2+ years experienceGood communication skills in both English and HindiExperience of the software used in the industryIf you Interested Share me your CVhrcps9@gmail.com8370014003

Computer Knowledge:- MandatoryResponsibilities:-Oversee production operations in the electrical panel division.Manage team of engineers, technicians, and support staff.Ensure timely delivery of quality products.Coordinate with sales, purchase, and design departments.Implement cost control and efficiency improvement strategies.Skills Required:-Strong leadership and decision-making abilities.Deep technical knowledge of electrical panels.Good problem-solving and project management skills.Capital Placement Services

Property & Casualty (P&C) insurance and Reinsurance domain.Must have led Custom Application Development including software development, architecture design, integration, and client-specific solution deployment.Lloyds Market (London) Exposure: Preferred; understanding of the Lloyds ecosystem, regulatory processes, and insurance workflows.

Essential Duties and ResponsibilitiesData Sourcing:Sourcing accurate contact details from online sources like LinkedIn, Fundoodata, andGoogle Search and from offline networks of the decision-makers of events from the HR &Marketing departments of companies in the business of Smartphone, e-commerce, ITProduct, IT Services, FMCG, Pharma, Insurance companies, Banks, Travel & Leisure, Apparelbrands, Airlines, Education institutes, Automobile dealers, Telecom, Jewelers and realestate Maintain the database on the internal templates of the organizationSales Meetings:Preparing for meetings via structured research about the target client. having effectivesales meetings in order to:Understanding the ecosystem of the client.Position dreamcraft as the best choice for the client.Generate requirements for MICE & events from the client.Sales Proposals:Create a proposal based on the client requirements.Co-ordinate with the operations team to generate proposals and prevent P&L.Develop and implement sales strategies to achieve company goals .Sales Conversion:Negotiate win-win deals.Maintain profitability index as per management guidelines.Identify new business opportunities and market trends.Client Coordination:Write emails professionally to record all discussions with the client.Be the interface between the client and the operation team from contract tocompletion of the event.Team Management:Assign sales territories and set performance targets.Monitor team performance and provide feedback.Motivate and mentor team members to achieve sales goals.Train and manage the sales team.Reporting & AnalysisPrepare daily, weekly, and monthly sales reports.Track key performance indicators (KPIs) and suggest improvements.Present sales performance to management.

Key Responsibilities Planning & SchedulingProject Charter: Define the projects scope, goals, and deliverables in collaboration with senior management and stakeholders.Work Breakdown Structure (WBS): Break down complex projects into manageable tasks and assign them to the appropriate team members.Timeline Management: Create and maintain detailed project schedules using tools like Gantt Charts or Critical Path Method (CPM). Resource & Budget ManagementBudgeting: Estimate costs, develop a project budget, and ensure all expenses are tracked to prevent budget creep.Resource Allocation: Ensure the right people, equipment, and materials are available at the right time.Vendor Management: Coordinate with external suppliers and contractors to ensure timely delivery of goods and services. Monitoring, Control & QualityRisk Management: Identify potential risks (e.g., supply chain delays, technical glitches) and develop contingency plans.Quality Assurance: Ensure that the final project output meets the specified quality standards and compliance requirements.Stakeholder Communication: Act as the primary bridge between the technical team and senior leadership, providing regular status reports and updates.