Support Manager Jobs

As a Customer Relationship Manager, you will play a vital role in ensuring our customers have a great experience with our services. You will be the main point of contact, helping to build and maintain strong relationships with our clients.**Key Responsibilities:**- **Customer Interaction:** Regularly engage with customers to understand their needs and concerns, providing timely support and assistance.- **Issue Resolution:** Address and resolve customer complaints efficiently, ensuring customer satisfaction and loyalty.- **Relationship Building:** Cultivate lasting relationships with customers through regular follow-ups and personalized communication.- **Feedback Collection:** Gather feedback from customers about their experiences and suggestions, to help improve our services.- **Reporting:** Keep detailed records of customer interactions and feedback, reporting insights to the management for further improvements.- **Collaboration with Teams:** Work closely with sales, marketing, and product teams to ensure alignment and enhance customer experience.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effectively engaging with customers.- Good organizational skills and the ability to manage multiple tasks simultaneously are important.- A proactive attitude with a willingness to learn and adapt to changing situations is expected.- Basic knowledge of customer relationship management software or tools would be an advantage.- Candidates should be female and hold at least a 12th grade education, with experience ranging from 0 to 5 years in a related field.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your primary responsibility will be to assist guests, answer their queries, and help them navigate the airport environment smoothly.**Key Responsibilities:**- **Guest Assistance:** Provide support to guests by answering questions, guiding them to various airport facilities, and ensuring their needs are met.- **Check-In Support:** Assist guests during the check-in process, helping them with procedures and ensuring a hassle-free experience.- **Handling Complaints:** Address any concerns or complaints from guests promptly and professionally, ensuring they feel heard and valued.- **Information Dissemination:** Share important information about flight schedules, boarding gates, and any other relevant updates to keep guests informed.- **Feedback Collection:** Gather feedback from guests about their experiences at the airport, which will help improve services.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential to interact effectively with guests and provide clear information.- **Customer Service Orientation:** A genuine desire to help others and maintain a friendly attitude throughout the interaction with guests is necessary.- **Problem-Solving Abilities:** Ability to think quickly and offer solutions to any challenges faced by guests during their journey.- **Team Player:** Willingness to work collaboratively with fellow staff members to ensure efficient airport operations.- **Basic Computer Knowledge:** Familiarity with basic computer systems and software to assist in various tasks is required. This position is suitable for individuals who are enthusiastic and passionate about providing excellent customer service in a dynamic environment.

**URGENT HIRING CUSTOMER SUPPORT REPRESENTATIVE** **Location:** Koramangala (Work From Office)

We are looking for a motivated and organized Manager of Sales & Operations. This is a part-time role that allows you to work from the comfort of your home, ideally situated near Howrah Bridge. **Key Responsibilities:**- **Manage Sales Activities:** Oversee sales processes to ensure targets are met, including tracking sales performance and implementing strategies for improvement.- **Coordinate Operations:** Handle day-to-day operations to ensure smooth functioning of the sales department while adhering to company policies.- **Build Customer Relationships:** Develop and maintain positive relationships with clients to enhance customer satisfaction and loyalty.- **Assist in Training:** Support team members by providing guidance and training to improve their sales techniques and operations efficiency.- **Report to Management:** Prepare and present regular reports on sales performance and operational challenges to senior management for strategic decision-making.**Required Skills and Expectations:**- Candidates should be recent 12th pass graduates with a willingness to learn and grow in a sales environment.- Excellent communication and interpersonal skills are essential to foster strong customer relationships and motivate the team.- A good understanding of basic sales concepts and operations management will be an advantage.- Organizational skills and attention to detail are crucial for managing multiple tasks effectively.- A proactive attitude and the ability to work independently are necessary to succeed in this remote role. We are eager to find someone who is enthusiastic about contributing to our sales and operations team.

We are looking for a Human Resource Manager with up to one year of experience to join our team in Bhubaneswar. The ideal candidate will play a vital role in managing employee relations and ensuring a positive workplace environment.Key Responsibilities:1. **Recruitment and Hiring**: Manage the end-to-end recruitment process, including job postings, interviews, and onboarding new employees to ensure the right fit for the organization.2. **Employee Relations**: Act as the point of contact for employee concerns, facilitating communication between staff and management to foster a supportive workplace.3. **Performance Management**: Assist in the development and implementation of performance review processes to evaluate employee performance and identify areas for improvement.4. **Training and Development**: Identify training needs and coordinate training sessions that promote employee growth and enhance skills necessary for career advancement.5. **Compliance and Policies**: Ensure that company policies comply with legal standards and are consistently applied across the organization, maintaining a fair and equitable workplace.Required Skills and Expectations:The candidate should possess strong communication and interpersonal skills, with the ability to engage with employees at all levels. A graduate degree is essential, along with a foundational understanding of HR practices and labor laws. The role requires organizational skills to manage multiple tasks efficiently and a proactive approach to problem-solving. The ideal candidate should demonstrate a willingness to learn and adapt in a dynamic environment.

bout the RoleWe are looking for a proactive and people-oriented HR Manager to join our growing team. The ideal candidate should have strong experience in recruitment, HR operations, employee engagement, compliance, and KPI management. Key ResponsibilitiesManage end-to-end recruitment, including sourcing, screening, interviewing, and onboarding.Develop and implement HR policies and ensure adherence to company policies.Monitor statutory compliance and maintain HR documentation.Drive employee engagement initiatives to improve employee satisfaction and retention.Address employee grievances and support conflict resolution.Track and analyze HR KPIs such as hiring metrics, attrition, attendance, and employee performance.Coordinate performance appraisal and goal-setting processes.Maintain employee records, HRIS data, and confidential documentation.Support training and development initiatives.Collaborate with department heads to meet workforce planning requirements.Required SkillsStrong knowledge of recruitment and talent acquisition.Good understanding of HR policies, labor laws, and statutory compliance.Experience in employee engagement and employee satisfaction programs.Ability to monitor and report HR KPIs and performance metrics.Excellent communication, interpersonal, and organizational skills.Proficiency in MS Excel, MS Office, and HRMS software.

Role The Assistant Manager - New Part Development will lead and coordinate the design, prototyping, and industrialization of new rubber components. This role demands technical expertise in rubber materials and moulding processes, along with strong project management and cross-functional collaboration skills.Key Responsibilities1. Conducting feasibility studies for new RFQ (Request for Quotation) parts.2. Organize and lead internal and customer kick-off meetings. 3. Developing and monitoring APQP (Advanced Product Quality Planning) time plans, ensuring adherence, and communicating with customers.4. Planning and coordinating development and modification activities as a team leader of the Cross-Functional Team (CFT), collaborating with internal departments such as marketing, design, tool room, material, lab, production, finishing, final inspection, packaging, and logistics. This includes coordination for raw material procurement, mold assembly, trials, post-molding operations, invoicing, and transportation.5. Developing and implementing trial plans (T0, T1, T2, etc.) for new and repeat molds.6. Identifying metal insert requirements, coordinating with the purchasing department and metal insert supplier, preparing inspection plans, and providing training to concerned personnel.7. Preparing and finalizing process sheet parameters.8. Preparing and finalizing parameters for the final inspection plan.9. Preparing and finalizing parameters for the Production Part Approval Process (PPAP) and ensuring agreement with the customer. Handing over PPAP to the relevant internal personnel.10. Preparing packaging standards, submitting them for approval, and obtaining customer approval.11. Generating gauge requirements based on measurement methods, coordinating with gauge suppliers, and facilitating the handover of gauges to the appropriate department.12. Designing pallets and developing loading feeding jigs and fixtures. Conducting trials for performer cutting according to process requirements.13. Managing sample and pilot lot deliveries by preparing delivery challans, primary tags, box tags, and coordinating courier follow-up, tracking, and docket details submission to the customer.14. Preparing and submitting compound requirements for NPD (New Product Development) parts to the material department, and following up on the progress.15. Compiling and submitting mold capacity data to customers as per their specific requirements.16. Preparing and handing over die master input data to the appropriate personnel.17. Preparing for and participating in PPAP audits for all new parts and ECN Parts.18. Handing over NPD parts to the Initial Process Control (IPC) department or directly to the production department after finalizing all process parameters.19. Conducting customer visits to assess part manufacturing feasibility and perform joint inspections, among other purposes.20. Identify potential areas for improvement and contribute in process improvement project. 21. Managing Engineering Change Notes (ECNs), informing internal stakeholders, and implementing necessary changes. Updating and resubmitting PPAP documents to the customer based on revised ECNs and following up for approval.22. Preparing documentation and participating in IATF 16949 audits.23. Handling reverse engineering projects.Required Skills & CompetenciesTechnical Skills Strong knowledge of rubber materials (natural, synthetic, thermoplastic elastomers) Expertise in moulding processes: compression, injection, transfer Understanding of tooling design and manufacturingSoft Skills Excellent communication and presentation abilities Strong analytical and problem-solving mindset Ability to lead cross-functional teams and mentor junior engineers Time management and multitasking under tight deadlines

**Job Title:** Hostel Manager**Job Summary:**The Hostel Manager is responsible for the smooth day-to-day operation of the hostel, ensuring a safe, clean, and comfortable environment for residents.**Key Responsibilities:*** Manage daily hostel operations and room allocations.* Supervise housekeeping, maintenance, and security staff.* Handle resident admissions, check-ins, check-outs, and grievances.* Ensure cleanliness, safety, and compliance with hostel policies.* Maintain records, collect fees, and prepare basic reports.* Coordinate maintenance and resolve operational issues.**Skills:*** Proficiency in Microsoft Excel and basic computer applications.* Strong problem-solving and decision-making skills.* Ability to coordinate effectively with vendors, employees, and service providers.* Excellent communication and interpersonal skills.* Strong leadership, organizational, and time management abilities.* Ability to handle emergencies and resolve conflicts effectively.

Sai events and catering services looking for best supervisor and event manager for field and events suggest

## Job Responsibilities: * Handle and process Purchase Orders (PO). * Maintain stock records and ensure material availability. * Coordinate with vendors for quotations, pricing, order confirmations, and deliveries. * Follow up with suppliers regarding order status and dispatch schedules. * Maintain effective communication through calls, emails, and messages. * Coordinate with internal departments for procurement requirements. * Maintain proper documentation of purchase-related records. * Track and update purchase status reports. * Ensure timely procurement of materials as per business requirements. ## Required Skills: * Strong communication skills (written and verbal). * Good knowledge of MS Excel and email communication. * Strong coordination and follow-up skills. * Ability to manage multiple tasks and meet deadlines. * Quick learner with strong attention to detail. * Basic understanding of procurement and vendor management processes.

We are looking for a dedicated Customer Relationship Manager to join our team in Kumbalgodu. The ideal candidate should be a female professional with 1 to 2 years of experience in customer relations.**Key Responsibilities:**- **Manage Customer Accounts:** Establish and maintain strong relationships with clients to understand their needs and ensure satisfaction. This helps in building trust and loyalty.- **Resolve Customer Issues:** Address any concerns or complaints from customers promptly and effectively. Providing quick solutions enhances the customer experience.- **Communicate with Clients:** Regularly reach out to customers via calls, emails, or in-person meetings. Effective communication keeps customers informed and engaged with our services.- **Analyze Customer Feedback:** Collect and assess feedback from clients to identify areas for improvement. Understanding customer opinions is crucial for enhancing services.- **Coordinate with Internal Teams:** Work closely with sales and support teams to ensure a smooth flow of information. Collaboration helps in meeting customer expectations better.**Required Skills and Expectations:**The successful candidate should possess excellent communication skills and a strong ability to build relationships. Previous experience in customer service or account management is necessary to understand client needs effectively. A proactive attitude and problem-solving skills are essential for quickly addressing customer concerns. Candidates should be organized and detail-oriented to manage multiple customer accounts efficiently. Familiarity with CRM software is a plus, as it helps in tracking customer interactions and improving service delivery.

Job Title: Technical Service Manager - Heavy EquipmentJob SummaryWe are seeking an experienced and technically proficient Technical Service Manager to oversee the maintenance, troubleshooting, and technical support of heavy machinery deployed across various project sites. The ideal candidate should possess strong diagnostic skills, in-depth knowledge of heavy equipment systems, and the ability to identify root causes of mechanical, hydraulic, electrical, and engine-related issues while ensuring timely and cost-effective resolutions.The candidate will serve as the primary technical expert, supporting field teams, operators, and management by providing technical guidance, preventive maintenance strategies, and effective solutions to maximize equipment uptime and operational efficiency.Key ResponsibilitiesTechnical Support & TroubleshootingDiagnose and resolve mechanical, hydraulic, electrical, engine, and transmission issues in heavy machinery.Guide site engineers, operators, and maintenance teams in identifying the root cause of equipment failures.Develop and recommend step-by-step troubleshooting procedures for resolving technical issues.Ensure repairs are carried out according to manufacturer specifications and industry best practices.Provide remote technical assistance to project sites whenever required.Educational QualificationB.Tech/B.E. in Mechanical Engineering (preferred) or a closely related engineering discipline.Additional certifications in heavy equipment maintenance or diagnostics will be an advantage.Experience5-10 years of experience in heavy equipment maintenance, technical services, or equipment management.Experience with construction, mining, infrastructure, or equipment rental companies is preferred.Hands-on experience troubleshooting heavy machinery from leading manufacturers is highly desirable.Job TypeFull-TimeWork LocationOffice-based with regular travel to project sites as required.SalaryCompetitive salary based on qualifications and experience.

Job Overview: The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiencyRoles & Responsibilities Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills Oversee installations, commissioning, and customer handovers. Manage AMC contracts, warranty claims, scheduled maintenance, and repairs. Handle customer escalations and ensure timely resolution. Plan resource allocation (manpower, tools, spares) and monitor expense management. Coordinate interdepartmentally with Sales, Production, and R&D for service needs. Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate). Ensure customer feedback is collected, analysed, and acted upon for service improvements. Oversee training programs, SOP updates, compliance integration, and documentation standards. Drive continuous improvement initiatives within the service operations.Education Qualification Bachelor's / Diploma degree in Engineering or a related field.

We are looking for an Administrative Executive to join our team in Perth. The ideal candidate should have between 3 to 9 years of experience and a graduate degree. This is a full-time position that requires on-site work.Key Responsibilities:1. **Office Management**: Handle everyday office operations, including maintaining a clean and organized work environment, managing supplies, and ensuring the office runs smoothly.2. **Communication**: Act as a point of contact for internal and external communication. This includes answering calls, responding to emails, and facilitating meetings.3. **Documentation**: Organize and maintain important company documents and files. Ensure that all records are accurate, up-to-date, and easily accessible.4. **Scheduling**: Manage calendars, schedule appointments, and coordinate meetings for team members, ensuring that all commitments are met in a timely manner.5. **Support Teams**: Provide administrative support to different teams within the organization. This could involve preparing reports or assisting with project management tasks.Required Skills and Expectations:Candidates should possess strong organizational skills, allowing them to prioritize tasks and manage time effectively. Excellent communication skills, both written and verbal, are essential. Proficiency in office software programs like Microsoft Office is expected. The chosen candidate should be detail-oriented, able to work independently, and demonstrate a proactive approach to problem-solving.

We are seeking an Airport Supervisor to manage daily operations at our Siliguri location. This entry-level position is ideal for candidates who enjoy working in a fast-paced environment and are ready to help ensure a smooth travel experience for passengers.Key responsibilities include overseeing check-in processes, ensuring that all airline procedures are followed, and maintaining a high level of customer service. Supervisors will also coordinate with staff to ensure that flights are on schedule and manage any issues that arise, providing solutions efficiently.Additionally, the role involves monitoring security processes and ensuring compliance with safety regulations to protect passengers and staff alike. Supervisors will also assist in training new personnel and contribute to team meetings, sharing ideas on improving airport operations and services.Candidates should possess strong communication skills to effectively interact with passengers, staff, and other stakeholders. A good understanding of problem-solving techniques is essential, as supervisors must quickly address challenges that may pertain to flights, customer queries, or operational issues. Attention to detail is crucial to ensure that procedures are accurately followed.Flexibility and the ability to work in a team are important, as this role requires cooperation with various teams in a dynamic environment. With a minimum educational requirement of 10th grade, this position welcomes individuals eager to embark on a career in airport operations.

We are seeking a dedicated Airport Supervisor in Godda, India, who will oversee daily airport operations. This entry-level position is ideal for individuals who have recently completed their 10th grade and are eager to start a career in the aviation industry.Key responsibilities include ensuring safety and security at the airport. You will monitor daily activities, ensuring compliance with regulations and helping maintain a secure environment for passengers and staff.You will also coordinate with airport staff and services. This involves effective communication and teamwork to manage various operations smoothly, including check-in procedures, baggage handling, and ground services.Another essential responsibility is to assist passengers. You will provide excellent customer service by answering questions, resolving issues, and ensuring a pleasant travel experience for everyone at the airport.Successful candidates are expected to demonstrate good communication skills, be attentive to detail, and possess strong organizational abilities. The role requires a proactive attitude, as you will need to address challenges as they arise. Being a quick learner and adapting to a fast-paced environment are crucial traits. Additionally, you should be able to work in shifts, including evenings, weekends, and holidays, as the airport operates around the clock. If you are ready to take on the challenge, we welcome your application!