Manage end-to-end logistics operations including inbound & outbound shipments.Coordinate with courier partners, transporters, and warehouses for smooth order dispatch & deliveries.Monitor inventory movement, stock levels, and maintain accurate records in ERP/software.Ensure timely order fulfillment (D2C, Marketplace, B2B).Track shipments, resolve delivery issues, and handle customer escalations related to logistics.Optimize costs by negotiating with transporters/courier partners and reducing logistics expenses.Work closely with warehouse team for proper packaging, labeling, and dispatch of products.Prepare daily/weekly MIS reports on dispatches, returns, and logistics performance.Handle reverse logistics (returns/exchanges) and minimize operational errors.Ensure compliance with company policies, safety standards, and government regulations.