IT Support Engineer Graduate Fresher Jobs in Coimbatore

We are seeking a proactive and technically skilled IT Technical Support Engineer to provide first-level and second-level technical support for hardware, software, and network-related issues. The ideal candidate will ensure smooth IT operations and deliver excellent user support across the organization.Key ResponsibilitiesProvide technical support for desktops, laptops, printers, and peripheralsTroubleshoot hardware, software, and operating system issuesInstall, configure, and maintain Windows / Linux / macOS systemsDiagnose and resolve network issues (LAN, WAN, Wi-Fi, VPN)Handle ticketing systems and maintain issue resolution documentationSupport email systems (Outlook, Gmail, Office 365)Assist with software installations, upgrades, and patch managementEscalate unresolved issues to higher-level support teams when requiredEnsure data security, backups, and antivirus updatesProvide user training and guidance on IT systems and best practicesRequired Skills & QualificationsDiploma / Bachelors degree in Computer Science, IT, or related fieldStrong knowledge of Windows OS, basic Linux commands, and system administrationUnderstanding of networking concepts (TCP/IP, DNS, DHCP)Experience with ticketing tools (ServiceNow, Freshdesk, Jira preferred)Knowledge of hardware troubleshooting and IT asset managementStrong communication and customer service skillsContact Person: Rakesh HRContact Number: +91 9003745749Experience: 0 - 4+ YearsLocation: CoimbatoreTimings: 09.30 AM - 06.30 PM

Job Description: Candidate must be very excellent on Telugu or Malayalam or Kannada Communication Rotational shift. Must be highly knowledge in PC Good communication prefers Should be able to work in Office (work from office)Benefits: - ESI PF

Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.Performing disaster recovery operations and data backups when required.Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.Replacing faulty network hardware components when required.Maintaining, configuring, and monitoring virus protection software and email applications.Monitoring network performance to determine if adjustments need to be made.Conferring with network users about solving existing system problems.Operating master consoles to monitor the performance of networks and computer systems.Coordinating computer network access and use.Designing, configuring, and testing networking software, computer hardware, and operating system software.Network Engineer Requirements:Bachelor degree in information technology related field of study with a network engineering focus.Strong understanding of network infrastructure and network hardware.Ability to think through problems and visualize solutions.Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.Knowledge of application transport and network infrastructure protocols.Ability to create accurate network diagrams and documentation for design and planning network communication systems.Provides specific detailed information for hardware and software selection.Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.Ability to work with all levels of staff within and outside of IT and outside the organization.A self-starter able to work independently but comfortable working in a team environment.Good analytical and problem-solving