International Process Fresher Jobs in Delhi NCR

We are looking for a dedicated Telecaller to join our team in Cyber City, Gurgaon. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer interaction.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for reaching out to potential customers, introducing our products or services, and addressing their queries to foster interest and build relationships.nn2. Lead Generation: Your role will involve generating leads by contacting prospective clients through phone calls and following up on leads generated from various sources.nn3. Data Management: You will maintain accurate records of customer interactions and update information in our database. Ensuring records are current helps us track progress and strategies effectively.nn4. Feedback Collection: Gathering feedback from customers about their experience and suggestions will be a part of your responsibilities, which helps improve our services and customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent verbal communication skills and a friendly demeanor, making customers feel valued. You must be able to listen actively and articulate information clearly. Being organized and detail-oriented is essential, as you will manage multiple interactions and maintain records accurately. A positive attitude, willingness to learn, and a team player mentality are also key to succeeding in this role.

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL

We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- Answer Incoming Calls: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- Provide Product Information: Offer detailed information about products or services, helping customers make informed decisions.- Handle Complaints: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- Collaborate with Team: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. Assist Customers: Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. Resolve Issues: Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. Document Interactions: Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. Provide Product Knowledge: Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

As an International Voice Process Executive, you will be responsible for handling customer interactions and providing support in a professional manner. Your role will involve communicating with clients from various countries, ensuring their queries are resolved efficiently.

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- Customer Support: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- Issue Resolution: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- Database Management: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- Team Collaboration: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- Feedback Collection: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- Effective Communication: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- Problem-Solving Skills: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- Technical Proficiency: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- Adaptability: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

Were Hiring: International Voice Process (Travel Support) GurgaonLooking to kickstart or grow your career with a global leader in customer experience? Heres your chance to join Teleperformance - Airbnb Process and work in an exciting international environment!Company: Teleperformance (Airbnb Process)Location: GurgaonProcess: International Voice - Travel SupportSalary (In-Hand)Freshers: Up to 27,000/monthExperienced: Up to 32,000/monthJob DetailsShift: Rotational ShiftWorking Days: 5 Days a WeekInterview Mode: 100% VirtualEligibility CriteriaAny Graduate (Freshers & Experienced both can apply)Excellent English Communication Skills - MandatorySelection ProcessRiva AI RoundSelf RegistrationAMCAT (Minimum Score: 65)HR RoundOperations Round Perks & Benefits Two-way Cab Facility $150 Annual Performance Voucher (Based on KRA) Global exposure & growth opportunities

We are hiring young skilled customer service advisor with fluency in spoken English and experience of working with UK or international clients.Roles and Responsibilities:Handle Inbound customer InteractionsHandle tickets, raising and updating ticketsCalling out to the right on-call engineering teamEmail CommunicationShould be comfortable in flexible shiftsGood hands-on experience in MS Office products and good email handling etiquetteCustomer-oriented attitudeSpoken and written English language is a must

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Process Details: Australian Process (Voice) Solar (Lead Generation)Shift Timing: 04:00 AM 01:00 PM ISTWorking Days: 5.5 Days (MonSat)Perks: One-way cab (within hiring zone) + Travel AllowanceRequirements:Good English communication skillsExperience in international voice/lead generation preferredFreshers with strong communication skills are also welcome!

- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

Top BPO in India is Hiring Hiring for International Voice or International Blended Process Location: Gurgaon VoiceEducation: Grad/UGVersant: Voice 65Experience: 1 year of international contact centre experience CTC: Upto 5.50 LPAMIV: 2500Take Home: 38,061 (Max based on last salary)

A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.

The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.

As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.

Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .