Inbound Calls Job Vacancies in Delhi

As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- **Maintain Customer Records:** Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- **Collaborate with Teams:** Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- **Provide Product Information:** Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.

Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL

We are looking for a dedicated Customer Sales Executive to join our team in Delhi. This full-time position requires a motivated individual with 2 to 5 years of experience in sales. The role is focused on engaging with customers to understand their needs and provide suitable solutions.**Key Responsibilities:**- **Customer Interaction:** Engage with potential and existing customers through calls and meetings, addressing their inquiries and building strong relationships.- **Sales Presentation:** Prepare and deliver compelling sales presentations that highlight the benefits of our products and services, aiming to convert prospects into clients.- **Sales Targets:** Achieve individual sales targets set by the management by actively pursuing leads and closing sales opportunities.- **Market Research:** Conduct market research to identify new business opportunities and understand competitors, helping to refine sales strategies.- **Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system, ensuring data integrity and aiding in performance analysis.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication skills are crucial for effectively engaging with customers and presenting sales proposals.- **Persuasive Ability:** Strong persuasion and negotiation skills to influence potential clients and close sales.- **Team Player:** Ability to work well within a team environment, collaborating with colleagues to achieve common goals.- **Problem Solving:** Effective problem-solving skills to address customer concerns and provide the best solutions.- **Adaptability:** Willingness to adapt to changing situations and learn about new products and market trends to stay competitive.

Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

We are looking for a dedicated Telecalling Executive to join our team in Nilothi, Delhi. The ideal candidate will have 1 to 6 years of experience in telecalling and must be a female with a minimum education level of 12th pass. This full-time position requires working from the office.Key Responsibilities:1. **Making Outbound Calls**: You will be responsible for contacting potential clients and customers to introduce our services, provide information, and encourage them to make purchases.2. **Handling Inbound Calls**: You will answer incoming calls from customers, addressing their inquiries, resolving any issues, and providing excellent customer service.3. **Maintaining Records**: Accurate documentation is vital. You will keep track of calls, update customer information in our database, and maintain logs of interactions for future reference.4. **Target Achievement**: You will work towards meeting daily and monthly calling targets set by the management while ensuring a high level of customer satisfaction.5. **Providing Feedback**: Regularly report on call trends, customer feedback, and market insights to help improve our services and strategies.Required Skills and Expectations:- Strong communication skills and the ability to speak clearly and confidently.- Basic computer knowledge and familiarity with calling software is preferred.- A positive attitude, resilience, and the ability to handle objections from customers.- Excellent listening skills to understand customer needs and respond appropriately.- A team player who can collaborate effectively with colleagues to achieve goals.

We are looking for a dedicated Telesales Executive to join our team in South Extension. In this role, you will be responsible for generating sales through phone calls and building strong relationships with our customers.**Key Responsibilities:**- **Make Outbound Calls**: You will reach out to potential clients to promote our products and services, aiming to convert inquiries into sales.- **Understand Customer Needs**: Its essential to listen to customers and understand their requirements so you can suggest the best solutions that meet their needs.- **Maintain Customer Records**: You will keep accurate records of calls made, customer interactions, and sales results in our database for future reference.- **Follow Up on Leads**: Contact potential customers who have shown interest in our products to encourage them to make a purchase.- **Achieve Sales Targets**: You will be expected to meet or exceed monthly sales goals set by the management, contributing to the companys overall success.- **Provide Product Information**: Clearly explain product features and benefits to customers, allowing them to make informed buying decisions.**Required Skills and Expectations:**A successful candidate should have strong communication skills to engage effectively with customers. Basic computer skills are necessary for using sales software and maintaining records. The ideal candidate should be self-motivated, able to work under pressure, and demonstrate a positive attitude. Previous experience in sales or customer service will be an advantage, but freshers are also encouraged to apply. Being a team player and having a willingness to learn will help you succeed in this role.

job profile- customer care executive salary- 20000 per monthexperience- 0-1 yrsskills- inbound call- outbound callcustomer query handlingcomputer graphics customer care executiveloaction- House No. 755. UPPER GROUND Floor, Guru Ram Das Nagar Extension, Laxmi nagar

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

We are seeking a motivated Tellecaller to join our team in East Delhi. As a Tellecaller, you will be responsible for making outbound calls to potential customers to promote our products or services. Your key responsibilities will include making a high volume of calls daily to reach sales targets and maintaining accurate records of customer interactions. The ideal candidate for this role will be a graduate with excellent communication skills and a friendly demeanor. You should be able to effectively communicate product information and handle customer inquiries professionally. The ability to work well under pressure and meet sales goals is essential. Prior experience in telemarketing or customer service is a plus, but freshers are also encouraged to apply. This is a full-time position that requires you to work from our office location. If you are a confident communicator with a passion for sales, we would love to hear from you.

Role Overview:We are seeking a Relationship Executive to join our team, responsible for managing and nurturing a set of existing customers. This role focuses on generating revenue and ensuring customer satisfaction by regularly connecting with customers through telephonic calls and virtual meetings. The Relationship Executive will promote Tally accounting software products and services to our existing customers, provide value-added solutions, and ensure a high level of customer relationship management with consultative approach.Key Responsibilities:1. Customer Relationship Management:- Build and maintain strong relationships with assigned customers, acting as their primary point of contact.- Regularly engage with customers through phone calls and virtual meetings to understand their business needs and challenges.2. Revenue Generation:- Identify opportunities to upsell and cross-sell Tally products and services, including Tally Prime, Tally Multi User, Tally Server, Tally Software Services (TSS), add-ons, customizations, annual maintenance contracts (AMC), and mobile apps.- Develop and implement strategies to increase customer engagement and revenue.3. Value Creation:- Provide customers with tailored solutions and insights on how to leverage Tally products to optimize their business operations.- Offer training, updates, and best practices to help customers fully utilize the features of Tally products.4. Customer Support & Issue Resolution:- Address and resolve customer inquiries, issues, and concerns promptly and efficiently.- Coordinate with the support team to ensure that customer issues are resolved satisfactorily and in a timely manner.5. Customer Feedback & Insights:- Gather and relay customer feedback regarding product performance and future needs to the product development and marketing teams.- Stay informed about industry trends and customer requirements to provide relevant solutions and services.6. Reporting & Documentation:- Maintain accurate records of customer interactions, sales activities, and relationship management efforts in the CRE system.- Provide regular reports on customer engagement, sales progress, and customer satisfaction to the Head of Existing Customer Sales.7. Collaboration & Communication:- Work closely with the sales, product development, and support teams to ensure a cohesive approach to customer relationship management.- Communicate effectively with internal teams and management on customer needs, feedback, and potential product improvements.- Generate references from existing customer and give it to sales team.Qualifications:- Bachelor's degree in Business, Marketing, or a related field; or equivalent work experience.- Previous experience in customer relationship management, sales, or account management roles, preferably in the software or IT industry.- Familiarity with Tally accounting software or similar products is an advantage.- Strong communication, interpersonal, and problem-solving skills.- Ability to build and maintain strong relationships with customers.- Customer-centric mindset with a proactive approach to identifying and meeting customer needs.- Proficiency in using CRE software and virtual meeting tools.- Strong organizational skills and attention to detail.Why Join Us:- Opportunity to work closely with a diverse and dynamic customer base.- Competitive compensation package, including performance-based incentives.- Professional development and career advancement opportunities.- Collaborative and supportive work environment.

- Key responsibilities:1. Communicate with customers: The main role of a Customer Relationship Executive is to interact with customers to address their inquiries, resolve issues, and provide information about products or services.2. Build relationships: Develop and maintain strong relationships with customers to ensure customer satisfaction and loyalty towards the company.3. Assist with orders: Help customers place orders, track shipments, and provide updates on delivery status.4. Handle complaints: Address and resolve customer complaints in a professional and timely manner to maintain customer goodwill.5. Provide product knowledge: Educate customers about the features and benefits of products or services to help them make informed purchasing decisions.- Required skills and expectations:1. Excellent communication skills: Ability to effectively communicate with customers through phone, email, or in person.2. Customer service orientation: A strong focus on providing exceptional customer service and building positive relationships with customers.3. Problem-solving skills: Capacity to quickly assess customer issues and find appropriate solutions to meet their needs.4. Basic computer skills: Proficiency in using computers and software applications to manage customer interactions and record information accurately.5. Patience and empathy: Ability to handle challenging customer situations with a calm and empathetic attitude.

We are looking for 01 Tele Caller Post in Uttam Nagar, Delhi with deep knowledge in Tele Marketing, Telemarketing, BPO Call Center, Calling, Cold Calling, Tele Caller, Outbound Calling, Inbound, Tele Sales, Telesales and Required Educational Qualification is : 12th Pass

English Speaking Computer

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Job Title: Call Center Executive Work from Home (International BPO)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 to 70,000 per month + performance-based incentivesAbout the Job:Votiko Solutions is hiring Call Center Executives for our work from the home international BPO team. If you're looking for a stable WFH job, and have experience in telecalling work from home, this is your opportunity to join a growing company. This role is also suitable for candidates looking for 12th pass work from home or part time work from home positions (with experience).What Youll Do:Make outbound and take inbound calls for international clientsWork on telemarketing, lead generation, appointment setting, and surveysProvide customer support via phone, email, and chatMeet targets while working independently from homeWho Can Apply:Minimum 3 years of experience in an international call center or BPOFluent English with strong communication skillsCandidates below 40 years of age preferredMust have your own laptop and broadband connectionOpen to 12th pass candidates with relevant BPO or telecalling experiencePerks and Benefits:Fixed monthly salary between 20,000 to 70,000 based on experienceExtra incentives based on performance and resultsWork from home with a Monday to Friday scheduleWeekends off for better work-life balanceSupportive work environment and career growth opportunitiesApply Now: Call or WhatsApp:8511539085Email your resume: hr@votiko.com

Job Title: Call Center Executive International BPO (Work from Home)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 70,000 per month + Attractive IncentivesAbout the RoleVotiko Solutions Private Limited is expanding its international BPO team and inviting experienced professionals to join as Call Center Executives (Work from Home). This is a fantastic opportunity for individuals who are looking for a stable remote job with long-term growth, especially those with prior experience in international telecalling, customer service, or BPO roles.If you have excellent English communication skills and a proven background in handling international clients, this role is for you. We also welcome applications from 12th pass candidates who have relevant BPO or telecalling experience and are eager to build a strong career in customer support and telemarketing.Key ResponsibilitiesHandle inbound and outbound international calls with professionalism and clarity.Work on telemarketing, lead generation, surveys, and appointment setting.Provide top-quality customer service support through phone, email, and chat.Consistently meet performance targets while working independently from home.Maintain accurate call records and update client databases as required.Eligibility CriteriaMinimum 3 years of experience in an international BPO or call center role.Fluent in English with excellent verbal and written communication skills.Candidates below 40 years of age are preferred.Must own a laptop/desktop with broadband internet connection.Open to 12th pass candidates with proven BPO or telecalling experience.Why Join Votiko?Competitive salary package: 20,000 70,000 per month (based on skills & experience).Performance-based incentives on top of fixed salary.Flexible and secure work from home setup.Monday to Friday work schedule with weekends off for work-life balance.Supportive environment with career advancement opportunities in a growing international BPO.How to Apply Call or WhatsApp: 8511539085 Email your resume: hr@votiko.com

Job Title: Call Center Executive Work from Home (International BPO)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 to 70,000 per month + performance-based incentivesAbout the Job:Votiko Solutions is hiring Call Center Executives for our work from the home international BPO team. If you're looking for a stable WFH job, and have experience in telecalling work from home, this is your opportunity to join a growing company. This role is also suitable for candidates looking for 12th pass work from home or part time work from home positions (with experience).What Youll Do:Make outbound and take inbound calls for international clientsWork on telemarketing, lead generation, appointment setting, and surveysProvide customer support via phone, email, and chatMeet targets while working independently from homeWho Can Apply:Minimum 3 years of experience in an international call center or BPOFluent English with strong communication skillsCandidates below 40 years of age preferredMust have your own laptop and broadband connectionOpen to 12th pass candidates with relevant BPO or telecalling experiencePerks and Benefits:Fixed monthly salary between 20,000 to 70,000 based on experienceExtra incentives based on performance and resultsWork from home with a Monday to Friday scheduleWeekends off for better work-life balanceSupportive work environment and career growth opportunitiesApply Now: Call or WhatsApp:8511539085Email your resume: hr@votiko.com

Job Title: Call Center Executive Work from Home (International BPO)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 to 70,000 per month + performance-based incentivesAbout the Job:Votiko Solutions is hiring Call Center Executives for our work from the home international BPO team. If you're looking for a stable WFH job, and have experience in telecalling work from home, this is your opportunity to join a growing company. This role is also suitable for candidates looking for 12th pass work from home or part time work from home positions (with experience).What Youll Do:Make outbound and take inbound calls for international clientsWork on telemarketing, lead generation, appointment setting, and surveysProvide customer support via phone, email, and chatMeet targets while working independently from homeWho Can Apply:Minimum 3 years of experience in an international call center or BPOFluent English with strong communication skillsCandidates below 40 years of age preferredMust have your own laptop and broadband connectionOpen to 12th pass candidates with relevant BPO or telecalling experiencePerks and Benefits:Fixed monthly salary between 20,000 to 70,000 based on experienceExtra incentives based on performance and resultsWork from home with a Monday to Friday scheduleWeekends off for better work-life balanceSupportive work environment and career growth opportunities