Phoenix Hospitality Solutions Pvt. Ltd. is hiring a Reservations & Back Office Executive for its event-management and travel operations.
Location: East Patel Nagar, New Delhi
Employment: Full-time
Openings: 1-2
Minimum education: 12th pass
Salary: Rs. 15,000-25,000 per month
Experience: 0-1 year; freshers welcome.
Responsibilities:
• Handle hotel reservation enquiries, availability checks, bookings, amendments and confirmations.
• Coordinate with hotels, vendors and clients by and telephone.
• Prepare quotations, booking summaries, confirmation vouchers and routine correspondence.
• Maintain Excel records of enquiries, bookings, rates, payments and follow-ups.
• Support invoice documentation and coordinate pending confirmations and payment updates with the team.
• Organise files and provide back-office support for travel bookings and events.
Skills and qualifications:
• Good written and spoken communication in English and Hindi.
• Working knowledge of MS Excel, MS Word, and internet research.
• Strong attention to detail, organisation, time management and follow-up skills.
• Professional client service and ability to coordinate multiple tasks.
• Interest in hospitality, travel and event operations.
• Relevant hospitality or travel studies are helpful; freshers willing to learn are welcome.