As an Airport Ticketing Agent, you will play a crucial role in ensuring passenger satisfaction and the smooth operation of ticketing services at the airport.
Key Responsibilities:
- Customer Service: Greet and assist passengers, answering their queries and providing information about flight schedules, ticket prices, and travel regulations to enhance their travel experience.
- Ticket Sales: Process ticket bookings for passengers, ensuring accurate and timely data entry into the system while offering the best deals and options available.
- Check-in Assistance: Help passengers with the check-in process by checking travel documents, issuing boarding passes, and managing baggage drop-off to facilitate a smooth departure.
- Problem Resolution: Address and resolve any issues that arise during the ticketing process, such as cancellations or rebookings, ensuring compliance with airline policies and maintaining customer satisfaction.
- Administrative Tasks: Maintain accurate records of ticket sales and cancellations, handle cash transactions, and prepare daily financial reports to ensure accountability and organization.
Required Skills and Expectations:
Candidates should ideally possess strong communication skills to interact effectively with passengers and colleagues. Attention to detail is important for handling transactions accurately. A positive attitude and ability to work in a fast-paced environment are essential.
Since this role is suitable for recent school graduates, prior experience is not necessary, but a willingness to learn and adapt quickly to new systems is important. Proficiency in basic computer operations will be an added advantage.
Experience
0 - 1 Years
No. of Openings
54
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata