Guest Relation Executive Job Vacancies in Gujarat

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.

The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport activities. The responsibilities of a Ground Staff include assisting passengers with check-in, luggage handling, and boarding procedures. They also provide information to passengers regarding flights, delays, and other airport services. Other duties may include coordinating with other airport departments to ensure that all operations run efficiently and handling any passenger inquiries or concerns.

Dear Candidate,Kindly refer details of current openingWebsite - Leading Pvt Ltd Company Corporate officeDesignation - Front Desk Executive (ENGLISH COMMUNICATION ONLY APPLY)Location - Ashram Road AhmedabadSalary - 20000 to 30000 per month + other benefits (Festival holiday, Medical Insurance, Leaves, PF, Bonus, Gratuity, Festival Celebration) Gender - Female Job Timing - 10 AM to 7 PM, Sunday Off Job responsibilities-Received Incoming Call and Transfer to concern persons-Courier Inward and Outward- Attendance management of Staff In Excel and Book- Guest Arrangement-Meeting Arrangement-Security, Housekeeping, Peon management- Hotel, Train, Fight, Cab booking through vendor as and when required for Manger and Directors- Pleasant Personality, Calm Nature, Go Ahead Attitude- Good Communication skill in Hindi, and EnglishInterested send resume along with below detailsCurrent salary -Expected Salary -Notice period -Reason to change -Thanks and Regards,HR Department