Ground Staff Graduate Fresher Jobs in Kolkata

The Ground Staff position involves various support functions in the airport environment, ensuring smooth operations and excellent customer service. **Key Responsibilities:**- **Check-In Assistance:** Help passengers during the check-in process, ensuring they receive their boarding passes and understand the flight details.- **Baggage Handling:** Safely manage luggage and cargo, ensuring proper loading and unloading to prevent damage or loss.- **Customer Service:** Provide assistance to passengers with inquiries, complaints, or special requests, ensuring a pleasant travel experience.- **Safety and Security Checks:** Conduct security checks on luggage and ensure compliance with safety regulations to maintain a secure environment.- **Coordination with Airlines:** Liaise with different airline teams to confirm schedules and coordinates for flights, facilitating effective communication.- **Emergency Response:** Be prepared to respond to emergencies promptly and assist in evacuation procedures if necessary.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers and colleagues. A friendly and professional demeanor is essential for providing excellent service. Basic computer skills are necessary for using check-in systems and managing booking information. Attention to detail is crucial for ensuring compliance with safety regulations and proper handling of luggage. A proactive attitude and the ability to work under pressure are important in a fast-paced airport environment. A background in any of the listed educational qualifications is acceptable, with a willingness to learn and adapt in a team-oriented setting.

We are looking for a Ground Hostess to join our team in Kolkata. This full-time role is perfect for fresh graduates who enjoy working with people and have a passion for customer service.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers at the airport, providing them with information about flights, check-in procedures, and boarding processes.2. **Check-in Support**: Help passengers with the check-in process, ensuring they have the necessary documents and their luggage is properly tagged.3. **Airport Coordination**: Collaborate with other airport staff to ensure smooth operations and timely updates regarding flight schedules and gate changes.4. **Customer Service**: Address any passenger inquiries or concerns in a friendly and professional manner, ensuring a positive travel experience.5. **Emergency Protocols**: Be familiar with and prepared to implement emergency procedures to ensure passenger safety and well-being.Required Skills and Expectations:Candidates must possess excellent communication and interpersonal skills, as they will interact with diverse groups of people. A professional appearance and a polite demeanor are essential. Effective problem-solving abilities are crucial for addressing passenger concerns. Moreover, candidates should be adaptable, as the fast-paced airport environment can change rapidly. A strong attention to detail ensures accuracy in checking passenger documents and coordinating processes. Lastly, a willingness to work in shifts, including weekends and holidays, is important for this role.

Airport ground staff are essential airport employees who manage passenger services and airline operations, serving as the first point of contact for travelers. They handle check-in, boarding, baggage, security, and special assistance, ensuring efficient, safe, and comfortable travel experiences before and after flights.NUMBER OF VACANCY:- 25 QUALIFICATION:- GraduateAGE:- Male- 18 to 30 years & Female- 18 to 27yearsINTERVIEW DATE AND PLACE:- 4th February 2026 - 12th February 2026 , 11.00 AM - 2.30 PM238B, AJC Bose Road , office 4b,4th floor, Kolkata - 700020, (Nearest- Rabindra Sedan Metro Station)Contact - Ms. Minki (+91 8282810363) If you have any queries, you can contact this number.

The position of Admin Executive requires a professional with excellent organizational and administrative skills. The responsibilities of an Admin Executive include managing office operations, coordinating administrative activities, and providing support to staff and management. Key responsibilities include:- Managing office supplies and equipment- Handling day-to-day administrative tasks- Maintaining employee records and files- Coordinating meetings and appointments- Assisting with recruitment and onboarding processes- Handling travel arrangements and expense reports

As a Cabin Attendant, you will play a vital role in providing exceptional service to passengers while ensuring their safety and comfort during flights. Your day-to-day responsibilities will include:- **Ensuring Safety Compliance**: You will be responsible for conducting safety checks before take-off, ensuring all safety equipment is functional and ready for use.- **Passenger Greeting and Boarding Assistance**: You'll welcome passengers on board, assist them with finding their seats, and ensure they are comfortably settled.- **In-flight Service Delivery**: You will serve meals, snacks, and beverages to passengers, catering to their needs and preferences throughout the flight.- **Responding to Passenger Needs**: You will address any requests or concerns from passengers promptly and courteously, ensuring a positive flying experience.- **Emergency Preparedness**: In the event of an emergency, you will follow established protocols to ensure passenger safety, including providing instructions and first aid if necessary.- **Maintaining Cabin Cleanliness**: You will help keep the cabin neat and tidy throughout the flight, collecting any trash and ensuring restrooms are clean.To succeed in this role, you should have excellent communication and interpersonal skills, enabling you to interact effectively with diverse passengers. A friendly demeanor and a strong customer service focus are essential. You should be able to work well in a team and adapt quickly to changing situations. A background in hospitality or tourism is a plus. A willingness to work flexible hours and travel is also necessary.

Flight crew members, primarily cabin crew or flight attendants, ensure passenger safety, security, and comfort throughout flights. Key responsibilities include conducting pre-flight safety checks, demonstrating emergency procedures, managing cabin operations, providing first aid, serving food/beverages, and assisting with special needs passengers. They must remain calm under pressure, possess excellent communication skills, and work flexible hours. Key Responsibilities and DutiesSafety and Security: Conducting pre-flight checks of emergency equipment, ensuring overhead bins are secure, demonstrating safety equipment, and enforcing safety regulations.Emergency Management: Acting as first responders for medical emergencies, managing evacuations, and handling cabin fires or pressurization issues.Customer Service: Greeting passengers, assisting with luggage, serving meals/beverages, handling in-flight sales, and ensuring passenger comfort.Pre/Post-Flight Duties: Attending briefings, cleaning the cabin between flights, checking inventory, and reporting any cabin maintenance issues.Conflict Resolution: Dealing with difficult or inebriated passengers to maintain a safe, calm environment. Key Skills and RequirementsCommunication: Excellent verbal communication for announcements and safety instructions.Interpersonal Skills: Strong ability to interact with diverse, international passengers.Physical Stamina: Must be able to stand for long periods, lift heavy items, and meet height requirements for overhead compartments.Flexibility: Ability to work irregular hours, weekends, holidays, and be on standby.Certifications: Completion of required aviation training and certification, including first-aid training. Working ConditionsWorking at high altitudes in pressurized cabins.Irregular schedules, including overnight flights and long layovers.High-pressure environments requiring constant alertness for safety.

As an Airport Ground Staff member at Dumdum Kolkata, you will be responsible for assisting passengers during their airport experience. This includes checking in passengers, handling baggage, and ensuring a smooth boarding process. You will also be expected to provide excellent customer service by answering passenger inquiries and resolving any issues that may arise.Key Responsibilities:1. Assisting passengers during check-in and boarding processes: You will be responsible for checking in passengers, issuing boarding passes, and ensuring a smooth boarding process for flights.2. Handling baggage: You will be required to handle passenger baggage, including tagging, loading, and unloading luggage from aircraft.3. Providing excellent customer service: As a frontline staff member, you will be expected to answer passenger inquiries, provide information about flights, and assist with any issues that may arise during their airport experience.4. Following safety and security protocols: You will be trained to follow all safety and security procedures to ensure the well-being of passengers and staff members.Required Skills and Expectations:- Must be a 12th pass with no previous experience required.- Excellent communication skills and the ability to work well in a fast-paced environment.- Strong customer service skills and a friendly demeanor.- Ability to work well in a team and follow instructions accurately.- Willingness to work flexible hours, including weekends and holidays.ExperienceFace interview location:-238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020If you have any queries, You can contact this number +91 8240869441 (Send your CV/ Resume this WhatsApp number)

Seeking a Female Air Hostess based in Kolkata. Responsibilities include ensuring passenger safety, providing excellent customer service, assisting with boarding and disembarking, and maintaining a clean and organized cabin. The ideal candidate should have a degree in any field, possess strong communication skills, and be passionate about aviation and hospitality. No prior experience required as this is a great opportunity for fresh graduates to enter the airline industry.