Hiring Ground Staff

Joomvista

0 - 1 Years
15 Openings
1.5 - 2.5 Lac/Yr
Posted today
Face-to-Face interview
Kolkata

Key Skills

Ground Staff Ticket Checking Staff

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Job Description

We are looking for dedicated Ground Staff in Kolkata to ensure smooth airport operations. The ideal candidate will be enthusiastic and eager to learn, with a strong focus on customer service.

**Key Responsibilities:**

- **Passenger Assistance:** Greet and assist passengers with check-in, boarding, and any inquiries, ensuring they have a pleasant travel experience.

- **Baggage Handling:** Safely manage passenger luggage, including loading and unloading, and help with lost baggage procedures when necessary.

- **Customer Service:** Provide timely information about flights, gate changes, and any potential delays to keep passengers informed and comfortable.

- **Safety and Security:** Enforce airport safety protocols by conducting thorough checks and reporting any suspicious activity to maintain a secure environment.

- **Coordination with Teams:** Work closely with other ground staff and departments, such as ticketing and security, to ensure efficient airport operations.

**Required Skills and Expectations:**

- **Strong Communication Skills:** You should be able to interact clearly and respectfully with passengers, addressing their needs and concerns effectively.

- **Team Player:** Collaborating well with colleagues is essential for a harmonious work environment that supports operational success.

- **Problem-Solving Ability:** Being able to think on your feet and handle unexpected situations is crucial for providing excellent service.

- **Attention to Detail:** Precision in following procedures and instructions is important to maintain safety and efficiency.

- **Adaptability:** A willingness to learn new processes and adapt to changing situations in a fast-paced environment is essential for success in this role.