Job Description

The Ground Staff position involves various support functions in the airport environment, ensuring smooth operations and excellent customer service.

**Key Responsibilities:**

- **Check-In Assistance:** Help passengers during the check-in process, ensuring they receive their boarding passes and understand the flight details.

- **Baggage Handling:** Safely manage luggage and cargo, ensuring proper loading and unloading to prevent damage or loss.

- **Customer Service:** Provide assistance to passengers with inquiries, complaints, or special requests, ensuring a pleasant travel experience.

- **Safety and Security Checks:** Conduct security checks on luggage and ensure compliance with safety regulations to maintain a secure environment.

- **Coordination with Airlines:** Liaise with different airline teams to confirm schedules and coordinates for flights, facilitating effective communication.

- **Emergency Response:** Be prepared to respond to emergencies promptly and assist in evacuation procedures if necessary.

**Required Skills and Expectations:**

Candidates should possess strong communication skills to interact effectively with passengers and colleagues. A friendly and professional demeanor is essential for providing excellent service. Basic computer skills are necessary for using check-in systems and managing booking information. Attention to detail is crucial for ensuring compliance with safety regulations and proper handling of luggage. A proactive attitude and the ability to work under pressure are important in a fast-paced airport environment. A background in any of the listed educational qualifications is acceptable, with a willingness to learn and adapt in a team-oriented setting.
  • Experience

    0 - 1 Years

  • No. of Openings

    10

  • Education

    Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, Vocational Course)

  • Role

    Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    Kolkata

  • Walk-in Date

    24/06/2026 - 27/06/2026

  • Walk-in Time

    10:30 AM

About Aviindia Institute of Aviation and Hospitality Management

We are a trusted aviation and hospitality training institute dedicated to helping students build practical skills and professional confidence. Our focus is on quality training, honest guidance, and career awarenessso students and parents can make informed decisions.
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