The Ground Staff position involves various support functions in the airport environment, ensuring smooth operations and excellent customer service.
**Key Responsibilities:**
- **Check-In Assistance:** Help passengers during the check-in process, ensuring they receive their boarding passes and understand the flight details.
- **Baggage Handling:** Safely manage luggage and cargo, ensuring proper loading and unloading to prevent damage or loss.
- **Customer Service:** Provide assistance to passengers with inquiries, complaints, or special requests, ensuring a pleasant travel experience.
- **Safety and Security Checks:** Conduct security checks on luggage and ensure compliance with safety regulations to maintain a secure environment.
- **Coordination with Airlines:** Liaise with different airline teams to confirm schedules and coordinates for flights, facilitating effective communication.
- **Emergency Response:** Be prepared to respond to emergencies promptly and assist in evacuation procedures if necessary.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to interact effectively with passengers and colleagues. A friendly and professional demeanor is essential for providing excellent service. Basic computer skills are necessary for using check-in systems and managing booking information. Attention to detail is crucial for ensuring compliance with safety regulations and proper handling of luggage. A proactive attitude and the ability to work under pressure are important in a fast-paced airport environment. A background in any of the listed educational qualifications is acceptable, with a willingness to learn and adapt in a team-oriented setting.
Experience
0 - 1 Years
No. of Openings
10
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, Vocational Course)
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Kolkata
Walk-in Date
24/06/2026 - 27/06/2026
Walk-in Time
10:30 AM