Openings For Airport Ground Staff || Freshers & Experienced

We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is essential in ensuring smooth operations at the airport.

**Key Responsibilities:**

- **Passenger Assistance:** Greet and assist passengers throughout their journey at the airport, helping them with check-in procedures, baggage handling, and directing them to the right boarding gates.

- **Check-in Services:** Process passenger check-ins efficiently, ensuring all necessary documentation is verified and boarding passes are issued accurately.

- **Baggage Handling:** Ensure the safe loading and unloading of luggage, making sure that bags are checked for security and placed on the correct flights.

- **Communication Coordination:** Act as a point of contact between passengers and the airline, providing timely information regarding flight schedules, delays, or any unforeseen changes.

- **Customer Service Focus:** Address passenger inquiries or concerns with professionalism and empathy, working to resolve issues promptly to enhance their travel experience.

**Required Skills and Expectations:**

- Strong communication skills to interact effectively with passengers and team members.

- Ability to work in a fast-paced environment and remain calm under pressure.

- Team-oriented mindset, with a commitment to providing excellent customer service.

- Basic knowledge of airport operations is a plus, but not required.

- Candidates should hold a Bachelor’s degree (, , or ) and ideally have some familiarity with office work.

- A positive attitude and a willingness to learn are essential for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  Graduate (B.A, B.Com, B.Sc)

• Role

  Airport Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  DUMDUM KOLKATA

• Walk-in Date

  01/07/2026 - 10/07/2026