Array ( [0] => ground-staff [1] => west-bengal ) 400+ Ground Staff Fresher Jobs in West Bengal | Latest Vacancies
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Ground Staff Fresher Jobs in West Bengal

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  • Fresher
  • 9.5 Lac/Yr
  • Brahmapur Kolkata
Fine Personality Good Communication Airport Ground Staff
As an Airport Ground Staff, you will play a crucial role in ensuring a smooth experience for passengers traveling through the airport. Freshers are welcome to apply, and the position is full time, based in an office environment in Brahmapur.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, ensuring they have all necessary documents and bags ready for travel.- **Baggage Handling:** Safely handle and transport luggage to and from aircraft, ensuring proper loading and unloading procedures are followed.- **Ticketing Support:** Assist in the issuance of tickets and boarding passes, addressing any queries related to flight schedules and services.- **Customer Service:** Provide excellent service to passengers, addressing their needs and concerns in a friendly and professional manner.- **Safety Compliance:** Ensure all safety guidelines and procedures are strictly followed during operations to maintain a secure environment.**Required Skills and Expectations:**- **Education:** Candidates must have completed their 12th grade.- **Communication Skills:** Effective verbal and written communication is essential to interact with passengers and team members.- **Team Player:** Ability to work well within a team environment, supporting your colleagues to enhance overall operations.- **Problem-Solving Skills:** Quick thinking and the ability to resolve issues that may arise during daily operations.- **Professional Attitude:** A polite and courteous demeanor is important, as you will often be the first point of contact for passengers.
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Hiring For 12th Pass Freshers - Airport Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airport Ground Staff Ground Staff
As an Airport Ground Staff in Kolkata, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your key responsibilities will include:- **Passenger Check-in Support**: Assisting passengers with the check-in process by verifying their documents, printing boarding passes, and ensuring baggage is tagged correctly.- **Baggage Handling**: Coordinating the safe loading and unloading of baggage to ensure timely and accurate deliveries, while maintaining a neat working area.- **Customer Assistance**: Providing information and guidance to passengers regarding flight schedules, terminal facilities, and baggage claim procedures to enhance their travel experience.- **Safety Checks**: Conducting routine checks of equipment and areas within the airport to ensure compliance with safety regulations and protocols.- **Handling Queries**: Addressing passenger queries and concerns professionally and promptly to maintain a high level of customer satisfaction.To excel in this role, you should meet the following requirements:- **Educational Qualification**: Completion of 12th grade is mandatory; candidates with relevant coursework in hospitality or travel are preferred.- **Communication Skills**: Strong verbal and written communication skills in English and local languages are essential for effectively interacting with passengers and team members.- **Customer Service Orientation**: A friendly demeanor with a willingness to assist passengers is crucial for providing exceptional service.- **Teamwork Ability**: Willingness to work cooperatively with colleagues in a fast-paced environment to meet deadlines.- **Adaptability**: Ability to adapt to changing situations and handle challenging scenarios with composure. This full-time role requires a commitment to working from the office at the airport, with a primary focus on helping travelers from the moment they arrive until they board their flights.
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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Aircraft Maintenance Airport Operation Cabin Crew Activities Airport Ground Handling Ground Operation Ground Management Airport Cargo Interpersonal Skills Ground Handling Air Traffic Control Passenger Handling
As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring a smooth and efficient experience for passengers. This position is suitable for individuals with no experience or up to six years of experience, making it a great opportunity for recent school graduates or those looking to start a career in the aviation industry.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers check in for their flights by collecting their tickets and luggage, ensuring a quick and efficient process.- **Baggage Handling:** Safely load and unload passenger luggage from the aircraft, ensuring that bags are transported carefully to prevent damage.- **Customer Service:** Provide friendly and helpful support to travelers, addressing their questions and assisting with any issues that may arise before their flight.- **Flight Information Management:** Keep passengers informed about flight schedules, gate changes, and other important information to ensure they are well-prepared for their journey.- **Emergency Handling:** Be ready to respond effectively in emergencies or unexpected situations, following established procedures to ensure passenger safety.**Required Skills and Expectations:**Candidates should have a completed 12th grade education and be eager to work in a fast-paced environment. Strong communication skills are essential, as you will interact with passengers and fellow staff frequently. A customer-focused attitude and the ability to handle stress will help you succeed in this role. Being punctual and reliable, along with a willingness to work flexible hours, including weekends and holidays, is also important.
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  • 0 - 1 yrs
  • 9.0 Lac/Yr
  • Cooch Behar
Airport Ground Staff Fresher
Greet and assist passengers at check-in counters, boarding gates, and arrival areas- Check and process passengers' travel documents, including tickets and passports- Handle baggage and cargo, including loading and unloading from aircraft- Ensure the safety and security of all passengers and their belongings- Provide information and assistance to passengers regarding flight schedules, delays, and other inquirie
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Round Ground Operations Staff Ground Handling Staff Airline Ground Staff
Ground operations staff are responsible for ensuring smooth, safe, and efficient airport operations, covering passenger services, baggage handling, ramp operations, cargo management, and safety compliance.Passenger HandlingGround staff assist passengers throughout their airport journey. This includes greeting travelers, checking tickets and travel documents, issuing boarding passes, guiding passengers to gates, and providing special assistance to elderly, disabled, or unaccompanied minors. They act as the first point of contact for travelers, ensuring a positive experience and smooth boarding and arrival processes. HR RIYA - 9875678239
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  • Fresher
  • 4.3 Lac/Yr
  • Kolkata
Customer Service Problem Solving Team Coordination Communication Skills
We are looking for a Ground Hostess to join our team in Kolkata. This full-time role is perfect for fresh graduates who enjoy working with people and have a passion for customer service.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers at the airport, providing them with information about flights, check-in procedures, and boarding processes.2. **Check-in Support**: Help passengers with the check-in process, ensuring they have the necessary documents and their luggage is properly tagged.3. **Airport Coordination**: Collaborate with other airport staff to ensure smooth operations and timely updates regarding flight schedules and gate changes.4. **Customer Service**: Address any passenger inquiries or concerns in a friendly and professional manner, ensuring a positive travel experience.5. **Emergency Protocols**: Be familiar with and prepared to implement emergency procedures to ensure passenger safety and well-being.Required Skills and Expectations:Candidates must possess excellent communication and interpersonal skills, as they will interact with diverse groups of people. A professional appearance and a polite demeanor are essential. Effective problem-solving abilities are crucial for addressing passenger concerns. Moreover, candidates should be adaptable, as the fast-paced airport environment can change rapidly. A strong attention to detail ensures accuracy in checking passenger documents and coordinating processes. Lastly, a willingness to work in shifts, including weekends and holidays, is important for this role.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Asansol
Good Communication Fine Personality
We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Asansol. This full-time position is ideal for candidates with up to one year of experience and a minimum of a 12th-grade education. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in processes, including baggage handling and providing flight information, ensuring a smooth travel experience.- **Check-in Coordination:** Manage the check-in counters efficiently, verifying passenger IDs and boarding passes to facilitate quick and organized boarding.- **Baggage Handling:** Ensure that luggage is loaded and unloaded safely and correctly, maintaining the integrity of all baggage during transit.- **Customer Queries:** Address and resolve passenger inquiries and complaints promptly and professionally, providing excellent customer service.- **Safety Compliance:** Follow all airport and airline safety procedures and protocols to maintain a secure environment for passengers and staff.- **Collaboration with Airlines:** Work closely with airline representatives and other ground staff to ensure timely execution of flights and logistics.To be successful in this role, candidates should have strong communication skills and the ability to work well in a team. Good problem-solving skills and a friendly attitude are essential for interacting with passengers from diverse backgrounds. Candidates must also be willing to work in shifts, including weekends and holidays, as airport operations run around the clock. Being detail-oriented and having a positive approach to challenges will contribute greatly to your success in this role.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Staff Airport Cargo Cargo Supervisor Cargo Handler Cargo Warehouse Freight Forwarders Air Freight Freight Management Freight Manager Cargo Manager Cargo Cargo Officer Ground Staff
As an Air Cargo Executive in Kolkata, you will play a crucial role in managing air cargo operations. Your responsibilities will include:- **Coordinating Shipments**: You will work closely with clients to arrange the pick-up and delivery of cargo, ensuring timely and efficient transportation.- **Documentation Management**: You will prepare and manage all necessary shipping documents, such as waybills and customs forms, to comply with regulations and ensure smooth processes.- **Customer Service**: You will communicate with clients about their shipments, addressing any inquiries or concerns to provide a high level of customer satisfaction.- **Tracking Shipments**: You will monitor the status of cargo deliveries, providing updates to clients and resolving any issues that may arise during transit.- **Collaboration with Airlines**: You will liaise with airline partners and freight forwarders to secure space and negotiate rates, ensuring cost-effective solutions for the company.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. Attention to detail is essential for accurate documentation and shipment tracking. A proactive approach to problem-solving will help you handle challenges efficiently. Basic computer skills are necessary to manage logistics software and communicate via email. A willingness to learn and adapt in a fast-paced environment will also be beneficial. Candidates should have completed at least the 10th grade and can apply with little to no prior experience.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kolkata
Admin Executive Administrative Executive HR Admin Executive Accounts Executive Finance & Accounts Executive Ground Staff Air Ticketing Executive Airport Operation Cabin Crew Passport Checking Officer
An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.
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  • Fresher
  • 4.0 Lac/Yr
  • Bankura
Good Communication Skills
We are hiring energetic and customer-focused individuals for the role of Airline Ground Staff. You will be the face of the airline at the airport, ensuring smooth operations and a great passenger experience.Key Responsibilities:Passenger Handling: Manage check-in, boarding, and arrivalprocessesCustomer Service: Assist passengers with queries, ticketing, seat allocation, and special assistanceBaggage Handling: Oversee baggage check-in, loading coordination, and lost baggage claims
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  • Fresher
  • 4.3 Lac/Yr
  • Around Kolkata
Hospitality Interpersonal Skills Ground Handling Communication Computer
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This role is perfect for freshers who are enthusiastic about the aviation industry and enjoy working in a dynamic environment. Key Responsibilities:- **Passenger Assistance:** You will help passengers with check-in, boarding, and general inquiries, ensuring a smooth travel experience.- **Baggage Handling:** You will manage luggage loading and unloading, ensuring that all bags are safely transported and delivered to the correct destination.- **Safety and Security Checks:** You will conduct routine checks for safety and ensure compliance with airport security regulations.- **Communication:** You will communicate important information to passengers regarding flight updates and airport procedures, maintaining clarity and professionalism.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to interact effectively with passengers and colleagues. A friendly and helpful attitude is essential as you will be dealing with people from diverse backgrounds. Attention to detail is crucial for ensuring the safety and security of passengers and their belongings. A team-oriented mindset is essential since collaboration with other staff members will be frequent. You should be ready to work in a fast-paced environment and handle any challenges that arise with composure. Flexibility in working hours is also important, as shifts may vary.
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  • 0 - 4 yrs
  • 6.0 Lac/Yr
  • Kolkata
Computer Operator Back Office Processing Offline Data Entry Customer Care Man Management Human Resource Ground Operation Air Hostess Ticketing Executive Ground Management
Urgent Hiring For Air-Ticketing Interview Timing - 10 am to 6 pmSalary Package - 30 k to 35 kJob Location - Kolkata Skills - Back Office, Computer Operator, Passport CheckingWork Experience - Fresher
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Administrative Executive Admin Executive Administration Executive Admin Administration Admin HR Human Resource Internship Human Resource Intern Human Resource Executive Ground Staff Cabin Crew Airport Executive Airport Operation
Job Summary:The Admin & HR Executive will be responsible for managing end-to-end human resource functions along with administrative operations to ensure smooth functioning of aviation operations. The role requires coordination with multiple departments, compliance with aviation regulations, and handling employee lifecycle processes efficiently. Key Responsibilities: Human Resource Functions:Handle end-to-end recruitment (sourcing, screening, interviews, onboarding)Manage employee documentation & verification (KYC, background checks, airport passes)Maintain HR records & employee databaseAssist in payroll processing & attendance managementHandle employee grievances & disciplinary actionsConduct induction and training coordinationEnsure compliance with labor laws and aviation regulatory requirementsManage exit formalities and full & final settlements Administrative Functions:Oversee office administration and facility managementCoordinate with airport authorities for ID cards, entry passes, and security clearancesManage vendor coordination (uniforms, transport, housekeeping, etc.)Maintain inventory & office suppliesHandle travel arrangements & staff logisticsEnsure smooth day-to-day operational support Compliance & Reporting:Ensure compliance with DGCA guidelines and airport authority regulationsMaintain MIS reports, HR dashboards, and audit recordsAssist during internal and external auditsTrack employee performance and attendance reports Required Skills:Strong knowledge of HR practices and labor lawsGood understanding of aviation operations and airport protocolsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office (Excel, Word, HR software)Ability to handle confidential information Qualifications:Bachelors Degree in HR / Business Administration / ManagementMBA/PGDM in HR (Preferred) Experience:1-4 years of experience in HR & AdministrationExperience in aviation, airport, or hospitality industry preferred Salary Range:3.0 LPA - 12.0 LPA (Depending on experience & location) Additional Requirements:Willingness to work in shift-based environmentAbility to work under pressure in a fast-paced airport environmentImmediate joiners preferred
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Customer Handling Ground Handling
Hiring: Airline Ground Staff KolkataWe are currently hiring candidates for the position of Airline Ground Staff at Kolkata.Job Details: Position: Airline Ground Staff Location: Kolkata, Delhi, Mumbai, Uttar Pradesh Salary: 18,000 per month Education Qualification: Minimum 10th Pass Lunch Break: 1 Hour Job Type: Full-TimeResponsibilities: Assisting passengers at the airport Helping with check-in and boarding procedures Providing customer support and guidance Ensuring smooth passenger handlingRequirements: Basic communication skills Good personality and polite behaviour Ability to work with passengers and staffInterested candidates can apply now or contact us for more details.
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Kolkata
Airline Operations Aircraft Maintenance Airport Operation Aviation Aviation Security Cabin Crew Activities Cargo Handling Passenger Handling Hospitality
We are looking for dedicated female candidates to join our team as Airline Ground Staff in Kolkata. This is an excellent opportunity for freshers who are eager to start their careers in the aviation industry.Key Responsibilities:- **Customer Service**: Engage with passengers at the airport, providing information, assistance, and ensuring a positive travel experience.- **Check-In Assistance**: Help passengers with the check-in process, including verifying travel documents and issuing boarding passes.- **Baggage Handling**: Coordinate the proper handling and tracking of passenger luggage, ensuring it is loaded and unloaded securely.- **Safety and Security**: Ensure compliance with safety regulations by conducting security checks and providing support during emergency situations.- **Problem Solving**: Address passenger complaints and resolve issues quickly, maintaining a calm and professional demeanor at all times.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi, along with a friendly and approachable attitude. The ability to work efficiently in a fast-paced environment is essential. Candidates should be punctual, organized, and detail-oriented. A good understanding of customer service principles will be beneficial. Must be a team player, demonstrating flexibility and a willingness to assist colleagues whenever necessary. Applicants should be available to work full-time from the office and have completed their 10th grade education.
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  • Fresher
  • 2.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Air Ticketing Ground Staff Activities Ground Handling Aviation Security
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boarding Customer service at Counter baggage scanning tag Printing helping passengers at Gates coordination with security airlines Eligibility- 12th pass to Graduate .Male Age - 18-32 Female Age - 18 -28 Fresher. Good Communication salary - + PF + ESIC . Location -Kolkata Airport How to Apply -Candidates can directly call HR SABINA (WhatsApp -9875616928)
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.
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Ground Operations Staff (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Operation Ground Staff Activities Airline Operations Ground Management Airport Ramp Airport Ground Handling
Ground Operation Staff are vital airport personnel who ensure the safety, security, and convenience of passengers, alongside managing daily flight operations. Key responsibilities include passenger check-in, boarding assistance, luggage handling, security screening, and coordinating ramp services, all crucial for achieving on-time performance and seamless customer service. Key Job Responsibilities of Ground Staff:Passenger Service & Check-in:Greeting passengers, verifying travel documents (passports, tickets), and issuing boarding passes.Assisting special assistance passengers (elderly, unaccompanied minors, passengers with disabilities).Managing check-in counters and assisting with seat allocation.Managing boarding gates, making announcements, and ensuring timely boarding.Baggage & Cargo Management:Tagging, screening, and, for ramp staff, loading/unloading luggage from the aircraft.Handling lost, damaged, or misplaced baggage complaints.Ramp & Technical Operations:Guiding aircraft to parking bays (marshalling).Coordinating ramp services, including refueling, cabin cleaning, catering, and luggage loading.Performing aircraft pushback and towing, and ensuring safety compliance on the airside.Security & Regulatory Compliance:Ensuring compliance with safety regulations and security protocols for passengers and luggage.Working with security personnel to prevent unauthorized access.Operational Coordination:Providing flight information, handling delays, and coordinating with flight crew and dispatch control.Updating flight databases and managing terminal passenger flow. Required Skills and Qualifications:Communication: Excellent verbal and written skills.Customer Service: Friendly, patient, and problem-solving attitude.Physical Stamina: Ability to stand for long periods and work in shift rosters.Time Management: Ability to work under tight deadlines.
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  • Fresher
  • 9.5 Lac/Yr
  • Kolkata
Fine Personality Good Communication Ground Staff
As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers. Your main responsibilities will include:- **Check-in Assistance**: Help passengers during the check-in process, ensuring their luggage is tagged correctly and they receive their boarding passes.- **Baggage Handling**: Safely manage passengers' bags and cargo, ensuring they are loaded and unloaded from aircraft efficiently.- **Boarding Coordination**: Assist in boarding procedures by checking tickets and guiding passengers to their designated aircraft, ensuring timely departures.- **Customer Support**: Respond to passenger inquiries and provide information about flights, boarding gates, and airport facilities.- **Safety Procedures**: Follow security and safety protocols meticulously to maintain a safe environment for passengers and staff.To succeed in this role, we expect the following skills:- **Communication Skills**: You should be able to speak clearly and effectively to assist and inform passengers.- **Teamwork**: Collaborate well with your colleagues to ensure efficient airport operations.- **Customer Service Orientation**: A friendly and helpful attitude is essential for delivering excellent service to passengers.- **Attention to Detail**: Being careful and attentive will help avoid mistakes during check-in, boarding, and baggage handling.- **Adaptability**: Be ready to work in a fast-paced environment and handle different situations as they arise.Freshers are encouraged to apply, and being a 12th pass is sufficient for this full-time position.
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  • Fresher
  • 16.0 Lac/Yr
  • Medinipur
Good Personality Basic Computer Knowledge Ground Staff
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. This position is suitable for freshers and requires candidates who have completed at least 10th grade. You will work in a full-time capacity at the airport in Medinipur, stationed at the office.**Key Responsibilities:**- **Customer Service:** Greet passengers as they arrive and assist them with any inquiries or concerns. Your role will be vital in providing a positive experience for travelers.- **Check-in Assistance:** Help passengers during the check-in process by verifying their travel documents and issuing boarding passes to ensure a seamless journey.- **Baggage Handling:** Manage the luggage of travelers, ensuring that it is loaded and unloaded from the aircraft in a timely and safe manner.- **Flight Information:** Keep passengers informed about flight schedules and gate information, including any changes or delays.- **Safety and Security Checks:** Ensure compliance with safety regulations by conducting checks on passenger and luggage security as required.**Required Skills and Expectations:**- Strong communication skills: You should be able to clearly and effectively communicate with passengers and team members.- Teamwork: Collaborating with colleagues is essential to maintain an efficient working environment.- Customer-oriented mindset: A friendly attitude and willingness to assist passengers will be key to your success.- Basic problem-solving skills: You should be prepared to handle unexpected situations calmly and efficiently. - Reliability: Punctuality and a strong work ethic are critical for maintaining operational standards at the airport.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
We are looking for a dedicated and friendly Ground Hostess to join our team in Kolkata. This entry-level position is ideal for individuals who enjoy working in a customer-focused environment and want to start their career in the aviation industry.As a Ground Hostess, your key responsibilities will include:- **Welcoming Passengers**: Greet passengers warmly as they arrive and assist them with check-in and boarding processes to ensure a smooth travel experience.- **Providing Information**: Answer questions regarding flight schedules, airport facilities, and services to help passengers navigate their journey effectively.- **Assisting with Baggage**: Help passengers with their luggage and handle any related queries to ensure they have a pleasant experience at the airport.- **Ensuring Safety and Security**: Collaborate with security personnel to maintain a safe environment within the airport and follow all safety protocols diligently.- **Maintaining Cleanliness**: Ensure that the waiting areas and counters are clean and organized, creating a welcoming atmosphere for all travelers.The ideal candidate will possess strong communication skills and a friendly demeanor. You should be able to work well in a team and interact positively with a variety of people. Being adaptable and handling stressful situations with calmness is essential. A commitment to providing excellent customer service, along with a willingness to learn and grow within the role, will help you succeed as a Ground Hostess.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Asansol
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for dedicated Ground Staff to join our team in Asansol. This entry-level position is ideal for candidates who are passionate about working in a dynamic environment. As a Ground Staff member, you will play a crucial role in ensuring smooth airport operations and exceptional customer service.Key Responsibilities:- **Check-in Support**: Assist passengers during the check-in process, ensuring that all required documents are verified and luggage is tagged correctly.- **Baggage Handling**: Safely manage and transport passenger baggage to and from the aircraft, maintaining security and efficiency at all times.- **Customer Assistance**: Provide information and assistance to passengers regarding flight details, boarding procedures, and any inquiries they may have.- **Flight Coordination**: Work closely with flight crew and terminal staff to ensure timely boarding and departures, helping manage any last-minute changes.- **Cleanliness and Safety**: Maintain a clean and organized working environment, following safety protocols to ensure the health and safety of all passengers.Required Skills and Expectations:- A minimum educational qualification of 10th grade is required.- Ability to communicate clearly and effectively in English and the local language.- Strong customer service skills and a friendly demeanor are essential for assisting passengers.- Candidates should be dependable, punctual, and able to work in a fast-paced environment.- A willingness to learn and adapt to new tasks and methods is key for success in this role.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Howrah
Aircraft Maintenance Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff, you will play a vital role in ensuring smooth airport operations and delivering excellent customer service. Your main responsibilities will include:- **Check-In Assistance:** Help passengers with the check-in process by verifying their travel documents and issuing boarding passes, ensuring that everything runs on time.- **Baggage Handling:** Manage the loading and unloading of luggage and ensure that bags are properly tagged, minimizing the risk of loss or damage.- **Customer Support:** Address passenger inquiries, provide information about flight schedules, and assist with any issues they may encounter, creating a positive travel experience.- **Security Checks:** Ensure that all security protocols are followed during passenger boarding and luggage handling, contributing to a safe travel environment.- **Coordination with Airlines:** Work closely with airline personnel to facilitate smooth boarding processes and manage delays or emergencies, maintaining effective communication at all times.To succeed in this role, you should have the following skills and expectations:- **Effective Communication:** Strong verbal communication skills are essential to interact with passengers and team members clearly and courteously.- **Team Player:** Ability to work collaboratively in a fast-paced environment and support your colleagues in various tasks.- **Problem-Solving Skills:** Quick thinking to resolve issues that may arise during check-in or boarding and provide effective solutions.- **Attention to Detail:** Accuracy in following procedures and handling passenger information to maintain safety and efficiency. Ideal candidates will be punctual, professional, and committed to delivering exceptional service, making every traveler's journey enjoyable.
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Fresher hiring for Ground Staff Supervisor

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Airport Operation Airport Ground Handling
As a Ground Staff Supervisor, you will be responsible for overseeing the activities of ground staff at Dumdum Kolkata airport. Your key responsibilities will include managing staff schedules, monitoring performance, ensuring compliance with safety regulations, and resolving customer service issues. You will also be required to train new employees, communicate effectively with team members, and maintain a positive work environment. The ideal candidate should have strong leadership skills, excellent communication abilities, and the ability to work efficiently in a fast-paced environment. A high school diploma or equivalent is required for this position.
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Hiring For 12th Pass Freshers - Airport Ground Staff

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Hospitality Ground Handling Ground Staff Activities
As an Airport Ground Staff member at Dumdum Kolkata, you will be responsible for assisting passengers during their airport experience. This includes checking in passengers, handling baggage, and ensuring a smooth boarding process. You will also be expected to provide excellent customer service by answering passenger inquiries and resolving any issues that may arise.Key Responsibilities:1. Assisting passengers during check-in and boarding processes: You will be responsible for checking in passengers, issuing boarding passes, and ensuring a smooth boarding process for flights.2. Handling baggage: You will be required to handle passenger baggage, including tagging, loading, and unloading luggage from aircraft.3. Providing excellent customer service: As a frontline staff member, you will be expected to answer passenger inquiries, provide information about flights, and assist with any issues that may arise during their airport experience.4. Following safety and security protocols: You will be trained to follow all safety and security procedures to ensure the well-being of passengers and staff members.Required Skills and Expectations:- Must be a 12th pass with no previous experience required.- Excellent communication skills and the ability to work well in a fast-paced environment.- Strong customer service skills and a friendly demeanor.- Ability to work well in a team and follow instructions accurately.- Willingness to work flexible hours, including weekends and holidays.
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Airport Ground Staff Jobs For 10th Pass Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Airport Road Kolkata
Aviation Hospitality
As an Airport Ground Staff member at our Kolkata location, you will be responsible for assisting passengers during their airport experience. This includes check-in, boarding, and providing customer service.Key responsibilities include ensuring smooth check-in processes by verifying passenger information and issuing boarding passes. You will also assist passengers with boarding procedures, helping them find their seats and stow their carry-on luggage.Other duties include providing excellent customer service by answering passenger inquiries, resolving any issues or complaints, and ensuring their overall satisfaction.To excel in this role, you must have a strong understanding of aviation procedures and regulations, as well as excellent hospitality skills. Attention to detail, communication skills, and the ability to work in a fast-paced environment are also essential.We are looking for candidates who are 10th pass with 0-3 years of experience. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this position.
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  • Fresher
  • 3.5 Lac/Yr
  • Kolkata
Aviation Hospitality Ground Handling Passenger Handling Customer Support Computer
As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. This full-time position is open to freshers who have completed their 12th grade.Key Responsibilities:1. **Passenger Assistance**: Help travelers with check-in processes, baggage handling, and boarding, ensuring they have a pleasant experience at the airport.2. **Baggage Handling**: Safely manage luggage loading and unloading, making sure that all bags are transported correctly and efficiently.3. **Information Services**: Provide accurate information about flights, schedules, and services to passengers, helping them navigate the airport.4. **Safety Protocols**: Adhere to all safety guidelines and procedures to ensure a secure environment for passengers and staff, and assist in emergencies if required.5. **Team Collaboration**: Work effectively with other staff members, including pilots, cabin crew, and security personnel, to ensure all operations run smoothly.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills to interact with passengers and colleagues effectively. A friendly and helpful demeanor is essential to create a welcoming environment at the airport. Attention to detail is important for handling passenger requests and baggage accurately. Additionally, candidates must be willing to work flexible hours, including weekends and holidays, as airport operations run around the clock. Being able to work under pressure and stay calm in challenging situations is also crucial in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities
We are looking for a dedicated Airport Passenger Service Associate in Kolkata. This role is perfect for individuals starting their careers in the aviation industry, providing excellent support to passengers at the airport.Key Responsibilities:- **Customer Assistance**: Greet passengers with a friendly smile and help them with check-in processes, baggage inquiries, and flight information. Your warm attitude can make a big difference for travelers.- **Ticketing Support**: Assist passengers in booking tickets and making changes to their travel plans. You will provide guidance on the different fare options available.- **Lost & Found Services**: Help passengers locate lost items and manage lost and found inquiries. You will need good problem-solving skills to effectively assist in these situations.- **Information Desk Support**: Provide accurate information about flight schedules, airport services, and facilities. Your knowledge will help passengers feel more comfortable navigating the airport.Required Skills and Expectations:Candidates must have completed at least the 12th grade and possess strong communication skills in English and Hindi. Basic computer skills are necessary for using booking systems and other software. A positive attitude and ability to work under pressure are essential, as you will handle various situations in a fast-paced environment. Flexibility with work hours is expected, including weekends and holidays. A commitment to providing excellent customer service is crucial, as you will be the first point of contact for many passengers.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for those looking to start their career in the aviation industry, providing essential support to ensure smooth airport operations.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address inquiries to create a positive travel experience.- Baggage Handling: Safely manage and load/unload luggage, ensuring it is handled with care to prevent damage.- Security Checks: Conduct necessary security procedures, including screening of passengers and their belongings to ensure safety regulations are met.- Coordination: Work closely with cabin crew and other ground staff to facilitate boarding processes and manage any on-ground issues effectively.- Emergency Procedures: Stay prepared to respond to emergencies and follow safety protocols to ensure passenger and staff safety.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to engage with passengers and team members effectively. A polite and friendly demeanor is essential to enhance the customer experience. Basic problem-solving abilities are necessary to address any issues that may arise during operations. Physical fitness is important, as the role involves moving and handling luggage. A willingness to work in various shifts, including weekends and holidays, is expected in this fast-paced environment.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Habra North 24 Parganas
Good Communication Fine Personality
The Airport Ground Staff position at our facility involves assisting in various operations to ensure smooth airport functioning. This role is ideal for individuals looking to start their career in the aviation industry.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, boarding, and baggage inquiries to ensure a positive travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage onto and from aircraft, ensuring the correct handling to prevent damage.- **Customer Service:** Address passenger queries and concerns professionally, providing accurate information about flight schedules and airport services.- **Safety Compliance:** Adhere to safety protocols and procedures to maintain a secure environment for both passengers and staff.- **Coordination with Crew:** Work closely with flight crews and other ground staff to facilitate smooth aircraft turnarounds.**Required Skills and Expectations:**- **Communication Skills:** Ability to communicate clearly and effectively with passengers and team members. Strong interpersonal skills are essential for providing excellent service.- **Problem-solving Ability:** Must be able to think quickly and resolve issues as they arise, ensuring minimal disruption to operations.- **Attention to Detail:** Importance is placed on following procedures accurately to ensure safety and efficiency in all tasks.- **Team Player:** Willingness to work collaboratively with others in a fast-paced environment is crucial for this role.- **Flexibility:** Candidates should be prepared to work varied hours, including weekends and holidays as per flight schedules. This is a full-time position, and applicants must have completed at least the 12th grade. Previous experience in customer service or a similar role is a plus, but new graduates are encouraged to apply.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Durgapur
Good Communication Fine Personality
As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. Your primary duties will include the following:- **Check-in Assistance**: You will help passengers with check-in procedures, including issuing boarding passes and tagging luggage, ensuring they have a seamless start to their journey.- **Baggage Handling**: You will assist in loading and unloading luggage from aircraft, following safety protocols to prevent damage and ensure timely transfer.- **Customer Service**: You will respond to passenger inquiries and provide information about flights, gate changes, and other airport services, ensuring a positive experience for travelers.- **Coordination with Airlines**: You will work closely with airline representatives and other staff to facilitate smooth operations and communicate important information regarding flights and passengers.- **Safety and Security Checks**: You will conduct thorough checks to ensure compliance with safety regulations, helping to maintain a secure environment for passengers and staff.To succeed in this role, you should possess strong communication skills to interact effectively with passengers and colleagues. A focus on customer service is essential, as is the ability to work in a fast-paced environment. Attention to detail and a team-oriented mindset are crucial. Basic computer skills are also beneficial for handling check-in systems and managing passenger information. A willingness to learn and adapt is important, especially for those with limited experience in the industry.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Darjeeling
Good Communication Fine Personality
As an Airport Ground Staff member, your primary role is to ensure a smooth and efficient experience for passengers and airlines at the airport. You will be responsible for various tasks that are crucial for airport operations.**Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have their tickets and identification ready, and guiding them through the steps efficiently.- **Baggage Handling:** Manage the loading and unloading of passenger baggage, making sure that bags are safely handled and transported to the correct flights.- **Customer Service:** Provide information and assistance to travelers, addressing any questions or concerns they may have about flights, boarding processes, or airport facilities.- **Boarding Management:** Ensure passengers board their flights in an orderly manner, checking boarding passes and verifying the identity of travelers before they enter the aircraft.- **Safety Compliance:** Follow all safety and security protocols as mandated by airport regulations, maintaining a secure environment for both passengers and staff.To succeed in this role, candidates should have a minimum of a 12th-grade education. Strong communication skills are essential, as you will interact with passengers from various backgrounds. A friendly and approachable demeanor is expected, along with good problem-solving abilities to handle any issues that arise. Basic computer skills may be required for check-in tasks. Candidates should be comfortable working in a fast-paced environment and able to work with a team effectively. Flexibility in working hours is also important, as airport operations run throughout the day.
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  • Fresher
  • 4.8 Lac/Yr
  • Kolkata
Hospitality Cargo Handling Interpersonal Skills Communication Computer Fresher
We are looking for dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is suitable for freshers who have completed their 12th grade. **Key Responsibilities:**- **Passenger Assistance:** Help passengers at the airport by providing information and support, ensuring a smooth start to their travel journey.- **Baggage Handling:** Safely manage luggage during check-in and loading processes, ensuring that all bags are handled with care to prevent damage.- **Check-in Support:** Assist with the check-in process, verifying passenger details, issuing boarding passes, and addressing any queries they may have.- **Coordination with Crew:** Work closely with airline crew members to ensure timely boarding and departures, facilitating clear communication for efficient operations.- **Safety Compliance:** Follow safety and security protocols at all times, making sure that all activities comply with airport regulations and standards.**Required Skills and Expectations:**Candidates must have excellent communication skills to interact positively with passengers and team members. A strong customer service orientation is essential for providing a friendly and helpful experience. The ability to work in a fast-paced environment is important, as tasks can often be time-sensitive. Basic problem-solving skills will aid in addressing passenger concerns efficiently. A team player attitude is expected, along with a commitment to maintaining high standards of safety and service at all times.
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Hospitality Ground Handling Cargo Handling Passenger Handling Computer Communication Airline Customer Service
We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. **Safety Compliance**: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. **Communication**: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. **Team Collaboration**: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)
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Openings For Airport Ground Staff || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bagdogra Darjeeling
Airport Ground Staff
As an Airport Ground Staff member in Bagdogra, you will play a vital role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals who are passionate about the aviation industry and wish to embark on a rewarding career.Key Responsibilities:- **Passenger Assistance**: Greet and assist passengers at check-in, security, and boarding areas, providing a friendly and helpful atmosphere for travelers.- **Check-In Procedures**: Manage the check-in process, including verifying passenger information, issuing boarding passes, and handling luggage as needed to facilitate a smooth experience.- **Boarding Management**: Oversee the boarding process by ensuring passengers board the aircraft in an orderly fashion while addressing any queries or concerns they may have.- **Safety Compliance**: Ensure all safety and security protocols are followed, assisting in the maintenance of a safe environment for passengers and staff alike.- **Collaboration with Team**: Work closely with flight crews and other airport personnel to coordinate flight schedules, gate assignments, and passenger flow efficiently.- **Problem Resolution**: Address and resolve any passenger issues or complaints, demonstrating strong customer service skills to enhance passenger satisfaction.To be successful in this role, candidates should have a positive attitude and strong communication skills. Attention to detail and the ability to work in a fast-paced environment are essential. Candidates should be able to work in shifts and exhibit teamwork, ensuring efficient operations at the airport. Previous experience is not required, making this an excellent opportunity for recent graduates.
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12th Pass Freshers For Air Ticketing Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 9.0 Lac/Yr
  • Kolkata
Ground Staff Air Ticketing
We are seeking an enthusiastic Air Ticketing Staff member to join our team in Kolkata. This role is ideal for individuals looking to start their career in the travel industry. You will be responsible for assisting customers with their travel needs, particularly air ticket reservations.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking air tickets by understanding their travel requirements and finding suitable flight options.- **Customer Service:** Provide excellent customer support by addressing inquiries and resolving issues related to ticketing and travel.- **Documentation:** Ensure that all necessary travel documents are correctly processed and issued to passengers in a timely manner.- **Fare Calculation:** Help customers understand ticket fares and ensure accurate pricing while booking flights.- **Communication:** Maintain clear communication with airline companies and customers to confirm bookings and provide updates on flight statuses.**Required Skills and Expectations:**- Basic knowledge of air ticketing procedures and airline operations is preferred but not essential for entry-level candidates.- Strong communication skills to effectively interact with customers and colleagues.- Good mathematical skills for fare calculations and handling payments.- Ability to work as part of a team and contribute positively to a dynamic work environment.- High attention to detail to ensure accuracy in bookings and documentation.- Commitment to providing excellent customer service and creating a pleasant travel experience for clients. This position is a full-time role, requiring you to work from the office. If you are motivated and eager to learn, we encourage you to apply.
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Interview For Air Ticketing Executive || 12th Pass - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airport Ground Staff
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their flight bookings and ensuring a smooth travel experience. **Key Responsibilities:**- **Flight Booking and Reservation:** Handle customer inquiries regarding flight schedules, availability, and fares, ensuring accurate bookings and reservations.- **Issuing Tickets:** Prepare and issue airline tickets following the booking procedures, ensuring compliance with airline policies.- **Customer Service:** Provide excellent customer service by addressing customer queries and resolving any issues related to ticketing and travel plans.- **Payment Processing:** Manage payment transactions efficiently, ensuring that all financial processes related to ticketing are correctly handled.- **Record Keeping:** Maintain accurate records of all transactions and customer interactions for future reference and compliance.- **Coordination with Airlines:** Liaise with airlines and travel partners to stay updated on new offers, promotions, and changes in flight schedules.Required skills and expectations include:- A minimum educational qualification of 12th grade.- Strong communication skills in English and local languages to facilitate effective customer interactions.- Ability to work well in a team and handle diverse customer needs with patience and professionalism.- Basic computer skills to navigate airline systems and manage bookings effectively.- A positive attitude and willingness to learn, with a passion for the travel industry and customer service. This position is ideal for freshers looking to start a career in travel and tourism within a dynamic office environment in Kolkata.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Ground Staff Airport Operation Ground Hostess Ground Handling Staff Ground Operations Staff Cabin Crew Air Cargo Executive Steward
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Kolkata
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Berhampur Ground Staff Airport Operation Air Cargo Executive Freight Management International Logistics
We are looking for an Air Cargo Executive to join our team in Kolkata. The role is ideal for those who have a keen interest in air cargo operations and wish to build a career in logistics.**Key Responsibilities:**- **Coordinate Air Shipments:** Manage the scheduling and routing of air cargo shipments to ensure timely deliveries.- **Documentation:** Prepare and process all necessary documentation related to air freight, including bills of lading and customs paperwork.- **Customer Interaction:** Communicate with customers to provide updates on shipment statuses and address any queries or concerns.- **Cargo Tracking:** Monitor the movement of cargo and use tracking systems to ensure smooth operations from origin to destination.- **Team Collaboration:** Work closely with other departments, such as sales and warehouse, to facilitate efficient cargo handling and operations.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with clients and team members. Basic knowledge of air cargo processes and regulations is preferred but not required, as on-the-job training will be provided. Attention to detail is crucial to ensure accuracy in documentation and shipment tracking. A proactive attitude and ability to work under pressure will be essential for managing tight deadlines. Proficiency in using computers and handling software applications related to cargo operations will enhance performance in this role. An educational background of at least 12th grade is necessary, and experience ranging from 0 to 6 years in the logistics industry is welcome.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kolkata
Customer Service Skills Communication Skills Teamwork Problem-Solving & Decision-Making Operational Skills Time Management Multitasking Ability Professional Appearance Stress Management Language Skills Safety & Security Awareness
As a Ground Staff member based in Kolkata, you will be responsible for assisting in various airport ground operations. This includes tasks such as checking in passengers, guiding them to their designated areas, and handling their luggage. You will also ensure the safety and comfort of passengers during their time at the airport.Key Responsibilities:- Greet and assist passengers with check-in procedures.- Guide passengers to their boarding gates and provide necessary information.- Handle luggage and ensure it is loaded onto the correct flights.- Ensure the safety and security of passengers during their time at the airport.Skills and Expectations:- Must be a 10th pass with good communication skills.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Strong customer service skills and a friendly demeanor.- Ability to work as part of a team and follow instructions accurately.- Willingness to work irregular hours, including nights and weekends.
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Admin Executive Administration Administrator Executive HR Admin Executive Ground Staff Ground Operation Ground Management Airport Staff Human Resource Management Human Resource Intern
The position of Admin Executive requires a professional with excellent organizational and administrative skills. The responsibilities of an Admin Executive include managing office operations, coordinating administrative activities, and providing support to staff and management. Key responsibilities include:- Managing office supplies and equipment- Handling day-to-day administrative tasks- Maintaining employee records and files- Coordinating meetings and appointments- Assisting with recruitment and onboarding processes- Handling travel arrangements and expense reports
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Air Ticketing Multi Tasking Staff Front Desk Executive Passport Checking Staff Guest Relation Executive Customer Support Ticket Support Executive Ticket Checking Staff Ground Staff Airport Staff
We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Howrah
Ground Operations Staff Airline Ground Staff Airport Ground Staff Ground Staff Executive Ground Hostess Ground Staff Ground Manager Ground Management Ground Operation
The Ground Staff Supervisor is responsible for overseeing and coordinating the daily operations of landscaping and groundskeeping teams. This role involves reviewing service contracts, estimating costs for labor and materials, and addressing client inquiries about landscaping techniques and pricing. The ideal candidate will possess strong leadership skills, a background in horticulture or landscape management, and the ability to manage multiple projects efficiently. Responsibilities include supervising and leading grounds maintenance staff, coordinating daily work schedules, and ensuring compliance with safety and quality standards. HR RIYA - 9875678239
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Howrah
Ground Operation Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
As a Ground Hostess, your main responsibility is to ensure a smooth and welcoming experience for passengers at the airport. You will interact directly with travelers, so excellent communication and customer service skills are essential.**Key Responsibilities:**- **Passenger Interaction:** Greet and assist passengers as they arrive, providing information about flights and airport services to help them feel supported.- **Check-In Support:** Help passengers during the check-in process, ensuring that all necessary documents are correctly processed and luggage is handled properly.- **Information Dissemination:** Provide accurate and timely information regarding flight schedules, boarding gates, and any delays, ensuring passengers are up to date.- **Problem Resolution:** Address any concerns or issues raised by passengers, working to find quick solutions to enhance their travel experience.- **Collaboration with Teams:** Work closely with other airport staff, such as security and boarding agents, to coordinate operations and facilitate efficient passenger flow.**Required Skills and Expectations:**- Strong communication skills are crucial, as you will interact with diverse passengers and colleagues. - A customer-oriented attitude is essential, focusing on providing positive experiences and resolving issues effectively.- Ability to work in a fast-paced environment is important, as the airport can be busy, especially during peak hours.- Basic computer skills are needed for processing check-ins and managing passenger data.- Being a team player and showing flexibility in your work schedule will contribute to overall airport operations and customer satisfaction.
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  • Fresher
  • 3.5 Lac/Yr
  • Medinipur
Ground Operation Ground Staff Ground Hostess Round Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
As an Airport Ground Staff member in Medinipur, you will play a crucial role in ensuring efficient airport operations and providing excellent service to passengers. The position is open to freshers who have completed their 12th grade.**Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process by verifying their tickets and providing boarding passes, ensuring a smooth start to their journey.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring that all bags are transported safely and efficiently.- **Customer Service:** Address passenger inquiries and concerns professionally, providing information about flight schedules, gate changes, and other relevant details.- **Safety Protocols:** Follow all safety regulations and procedures to maintain a secure airport environment, contributing to the well-being of passengers and staff.- **Coordination:** Work closely with airline personnel, security, and ground services to ensure seamless operations and effective communication during peak hours.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with passengers and team members effectively.- A customer-focused attitude is important, as you will be assisting travelers and ensuring they feel welcomed and supported.- The ability to work in a fast-paced environment is crucial, as airport operations can be busy, especially during peak travel times.- Being a team player is important to collaborate effectively with colleagues and provide a seamless travel experience for passengers.- Basic computer skills and familiarity with office software can be helpful for managing bookings and other administrative tasks.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Handling Cargo Cargo Executive Freight Forwarding Air Freight Freight Manager Airport Manager Airport Management Airport Operation Airport Executive Airport Cargo Airport Supervisor Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Aircraft Maintenance Engineer Aircraft Maintenance Technician Aircraft Handling Aircraft Mechanic Ground Staff Airport Operation Airport Manager Airport Staff Aircraft Engineer
An Aircraft Maintenance Technician (AMT) is responsible for inspecting, repairing, and maintaining aircraft to ensure they are safe, airworthy, and compliant with aviation regulations. This is a safety-critical job where precision, documentation, and teamwork matter every day.Key ResponsibilitiesPerform routine inspections (pre-flight, transit, daily, weekly).Troubleshoot mechanical, hydraulic, electrical, and avionics faults.Repair or replace defective components (engines, landing gear, control systems).Use diagnostic tools, manuals, and maintenance software.Complete and certify maintenance records and logbooks.Ensure compliance with airworthiness directives and safety standards.Coordinate with pilots, engineers, and ground staff.Maintain cleanliness and tool control in work areas.Types of Maintenance WorkLine maintenance quick checks and fixes between flights.Base/heavy maintenance detailed inspections, structural work, major overhauls.Component/shop maintenance repairing parts removed from aircraft.Skills & CompetenciesStrong mechanical and electrical knowledge.Ability to read technical manuals and schematics.Troubleshooting and analytical thinking.Attention to detail and safety awareness.Physical stamina; ability to work in shifts, nights, outdoors.Team coordination and communication.Educational QualificationAME/AMT diploma or degree in aircraft maintenance/aviation engineering.Licensing from aviation authorities (where required).Type rating on specific aircraft is a big advantage.Tools & Equipment UsedHand and power tools.Aircraft jacks and hydraulic rigs.Testing and calibration equipment.Digital maintenance tracking systems.Work EnvironmentAirport ramps.Maintenance hangars.Repair workshops.May involve noise, heights, and varied weather conditions.
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