440

Fresher Airport Executive Jobs

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type
  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Varanasi
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nWe are looking for enthusiastic Airport Staff in Varanasi, India. This full-time role is suitable for candidates with little to no experience and requires a minimum education level of passing 10th grade. nnKey Responsibilities:nn1. Customer Service: Provide friendly assistance to passengers throughout their airport experience, addressing inquiries and ensuring a positive atmosphere.nn2. Bag Handling: Safely handle and process passenger luggage, ensuring it is transported securely to its designated flights.nn3. Check-in Assistance: Help passengers with the check-in process, guiding them through necessary procedures to ensure smooth boarding.nn4. Safety Compliance: Follow security regulations and safety protocols to maintain a secure environment for all passengers and staff.nn5. Team Collaboration: Work closely with fellow airport staff and management to ensure efficient operations and a seamless experience for travelers.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills to interact courteously with passengers and colleagues. A strong team spirit is essential, as the role involves working closely with others to meet operational goals. Attention to detail is important to ensure compliance with safety and security measures. A proactive attitude will help you thrive in a busy airport environment. Punctuality and reliability are necessary for maintaining a smooth and efficient workflow in this dynamic setting.
View all details
  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Bhopal
Airport Ticketing Airline Operations Customer Service Aviation Hospitality Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
Join a dynamic team as Airport Staff in Bhopal, India, where you will play a crucial role in ensuring smooth airport operations and a pleasant experience for passengers.nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers, providing information about flights, baggage, and airport facilities to enhance their travel experience.n n2. Check-In Assistance: Help passengers during the check-in process by guiding them through necessary procedures and ensuring their needs are met.nn3. Baggage Handling: Assist in managing the arrival and departure of luggage, ensuring bags are properly tagged and directed to the right flights.nn4. Safety and Security: Help maintain airport safety protocols by monitoring the surroundings and reporting any suspicious activity to enhance passenger security.nn5. Team Collaboration: Work closely with fellow staff members and management to ensure smooth operations during high-traffic periods and contribute as a key part of the team.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess strong communication and interpersonal skills to interact effectively with passengers. Attention to detail is important for handling baggage and ensuring accurate check-in processes. A positive attitude and willingness to learn are essential, especially for individuals with little to no prior experience. Teamwork is vital; therefore, the ability to work well with others in a fast-paced environment is expected. Full-time attendance is required for this office-based position.
View all details
  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Golaghat
Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills
Join our team as Airport Staff in Golaghat, India, where you will be an essential part of ensuring smooth operations at the airport.nnKey Responsibilities:nYou will assist passengers throughout their airport journey, including check-in and boarding processes, providing friendly customer service, and helping with luggage handling. Your role will involve coordinating with security and other airport personnel to facilitate efficient travel experiences.nnRequired Skills and Expectations:nCandidates should have completed their 12th grade and possess good communication skills to interact effectively with travelers. A positive attitude and a commitment to excellent customer service are essential to help provide a welcoming environment. You should be able to work in a team, follow instructions from supervisors, and handle various tasks in a fast-paced setting. nnAs part of an entry-level position, no prior experience is necessary, making this an excellent opportunity for recent graduates or those seeking to start a career in the aviation industry. We expect punctuality and a professional appearance, as representing the airport and ensuring passenger satisfaction are crucial aspects of this role.
View all details

Fresher hiring for Ground Staff

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Ground Staff Ground Hostess Ground Handling Staff Ground Operations Staff Airport Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Air Cargo Air Ticketing Executive Passport Checking Officer Passenger Handling Executive Guest Service Manager Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Hiring Fresher / Airport Executive / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Aviation Personality Development Basic Computer Skills
Join a dynamic team as Airport Staff in Kolkata, India, where you will play a crucial role in ensuring smooth airport operations and customer satisfaction. This full-time position is ideal for individuals starting their careers, as no prior experience is required. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, luggage handling, and provide information on flight schedules. Your friendly demeanor will help create a positive travel experience.nn2. Safety and Security Checks: Conduct routine checks and ensure compliance with safety regulations. You will help maintain a secure environment for passengers and staff.nn3. Coordination with Airlines: Collaborate with different airlines to manage boarding processes and address passenger inquiries. Clear communication is essential for smooth operations.nn4. Administrative Support: Perform clerical duties like maintaining records and processing documentation. Attention to detail is crucial in this role.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be willing to work full-time in an office environment. Strong interpersonal skills are necessary, as you will interact with people from diverse backgrounds. Flexibility and a positive attitude towards teamwork and learning are important, along with a readiness to handle various tasks that contribute to airport operations. Reliability and punctuality are essential for ensuring the airport runs smoothly and efficiently.nFOR FURTHER INFORMATION DROP RESUME (9875598230)
View all details
  • Fresher
  • 7.5 Lac/Yr
  • Mangalore
Air Ticketing Airport Staff Airlines Cabin Crew Airline Ground Staff Ground Staff Ground Handling Staff Ground Operations Staff
Responsibilities:1. Ensure the safe and efficient handling of aircraft on the ground, including marshalling, towing, and baggage handling2. Assist with passenger boarding and disembarkation, including checking boarding passes and directing passengers to their seats3. Conduct safety checks on aircraft before and after flights, including securing doors and checking emergency equipment4. Communicate effectively with flight crews, air traffic control, and other ground staff to ensure the smooth operation of flights
View all details
  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Hyderabad
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Executive to join our team in Hyderabad. This position is ideal for individuals who have completed their 10th grade and are eager to start a career at the airport. Candidates with experience ranging from 0 to 6 years are welcome to apply.nnKey Responsibilities:nn1. Customer Service: Provide excellent assistance to passengers, addressing inquiries and resolving issues to ensure a smooth travel experience.n n2. Check-in Assistance: Help passengers during the check-in process, ensuring that all procedures are followed for safety and efficiency.n n3. Coordination: Collaborate with airline staff and other airport departments to streamline operations and enhance service quality.nn4. Airport Operations Support: Assist in various airport activities, including baggage handling and managing boarding procedures.nnRequired Skills and Expectations:nnCandidates should possess strong communication and interpersonal skills to effectively interact with passengers and colleagues. Attention to detail is crucial, as the role involves managing important travel documents and ensuring compliance with airport regulations. A positive attitude and the ability to stay calm under pressure are essential, as you will be handling diverse situations in a fast-paced environment. Candidates should be adaptable and eager to learn, with a strong commitment to providing outstanding customer service.
View all details

Hiring Freshers || Ground Staff Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Kanpur
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Multitasking Ability
We are seeking a dedicated Ground Staff Executive to join our team in Kanpur. This role is open to candidates with 0 to 5 years of experience and requires at least a 12th-grade education. It is a full-time position that involves working from the office.nnKey responsibilities include:nn1. Passenger Handling: Assist passengers with check-in, boarding, and baggage claims, ensuring a smooth travel experience from start to finish.nn2. Customer Service: Provide prompt and courteous responses to passenger inquiries or complaints, maintaining a positive representation of the company.nn3. Safety Compliance: Ensure that all procedures related to safety and security are followed diligently, promoting a secure environment for passengers and staff.nn4. Coordination with Teams: Work closely with various teams, including ground handling, operational staff, and flight crews, to ensure seamless service delivery.nnRequired skills and expectations include:nn- Communication Skills: Excellent verbal and written communication skills are essential to interact effectively with passengers and colleagues.n n- Problem-Solving Ability: Strong skills in resolving issues and providing solutions in a fast-paced environment are crucial.nn- Team Player: The ability to collaborate with others is important for successful operations and maintaining a cohesive workplace.nn- Adaptability: Candidates should be able to handle changing situations quickly and efficiently while remaining calm under pressure.nnThis role offers an exciting opportunity for individuals looking to start their career in the aviation industry.
View all details
Baggage Scanning Loading Unloading Airport Ground Staff Warehouse English Read Write Physical Labour
Job Title: Baggage Scanning & Load / Unload Worker - Riyadh Airport Project - Saudi Arabia (50 Nos)*Location: Riyadh Airport, Saudi Arabia*Project Type: AIRPORT PROJECT*Total Vacancy: 50 Nos*Passport Type: ECR / ECNR Both AcceptedSalary & Benefits:Salary: 1350 SAR + Overtime (OT)Duty: 11 HoursOvertime Benefits AvailableJob Description:Urgently required 50 Baggage Scanning and Load / Unload Workers for prestigious Riyadh Airport Project in Saudi Arabia. The work involves baggage scanning, handling, loading and unloading of luggage at the airport terminal.Eligibility Criteria:*Education: Must know English Reading & Writing*Experience: Fresher / Any Loading Unloading / Warehouse / Airport Experience Preferred*Passport: ECR and ECNR Both Can Apply*Physically Fit and Hardworking*Mode of Selection: Zoom Interview*Required Documents: PDF CV Must Include Contact Number, Passport Copy, Photo.*Apply Immediately - Immediate Departure!Only Tamilnadu local candidates can apply !!Contact details:-Mr. Abdul Jaleel-8940404074Address-NO.12 Ground Floor, Sun Complex Ultra Complex Street, Anna Nagar, Madurai, Tamil Nadu, India - 625020
View all details
  • Fresher
  • 4.5 Lac/Yr
  • Chandigarh
Airport Ground Handling Ground Handling Airport Operation
We are looking for dedicated Ground Operations Staff to join our team in Chandigarh. This full-time position is ideal for freshers who have completed their 12th grade and are eager to start their careers in the aviation industry.nnKey Responsibilities:nn- Baggage Handling: Ensure safe and timely handling of passenger baggage, including loading and unloading from aircraft.n- Check-in Support: Assist passengers during the check-in process, ensuring they receive their boarding passes and any relevant information smoothly.n- Customer Assistance: Provide excellent customer service by addressing passenger inquiries and assisting them with their needs, ensuring a pleasant travel experience.n- Safety Compliance: Adhere to all safety regulations and company policies while performing daily tasks, prioritizing the safety of passengers and crew.nnRequired Skills and Expectations:nnCandidates must be detail-oriented and possess strong communication skills to effectively assist passengers. A positive attitude and the ability to work in a team are essential for creating a welcoming environment. Candidates should be reliable and demonstrate a strong work ethic. Flexibility to work various shifts, including weekends and holidays, is necessary to meet the demands of the aviation industry. A willingness to learn and adapt in a fast-paced setting is crucial for success in this role.
View all details
  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Chandigarh
Customer Relationship Air Ticketing Ticket Booking Ground Staff Ticket Checking Staff Airport Operation Ground Operation Back Office Staff Front Office Executive Ground Handling Staff Cargo Staff Outbound Calls Inbound Calls Computer Operator Communication
We are looking for dedicated individuals to join our team as Airport Ticketing Staff in Chandigarh, India. This full-time position is ideal for those who are eager to start their careers in the aviation industry and possess a strong willingness to learn.nnKey Responsibilities:nn- Ticket Booking: Assist passengers with booking flight tickets, ensuring accurate information is entered and confirmed. n- Customer Support: Address customer inquiries regarding flight schedules, ticket prices, and travel policies, providing exceptional service to enhance customer satisfaction.n- Changes and Cancellations: Help passengers manage changes to their travel itineraries, including rebooking and cancellations, ensuring they receive proper assistance throughout the process.n- Documentation: Ensure all ticketing processes comply with airline policies and regulations, accurately processing required documentation for ticket issuance.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade, showcasing a foundational educational background. Prior experience in ticketing is not necessary, making this an excellent entry-level opportunity. Strong communication skills are essential for interacting effectively with customers. Additionally, candidates should be detail-oriented, helping to minimize errors in ticket bookings. A willingness to learn about the aviation industry and a passion for customer service are crucial for success in this role. Possessing the ability to work efficiently in a fast-paced environment will also contribute to a positive customer experience.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mangalore
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
View all details
  • Fresher
  • 6.0 Lac/Yr
  • Guwahati
Air Ticketing Aircraft Maintenance Aviation Security Aviation Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Indigo Airlines jobs ground staff available.Full time job available apply fast and joinNow we are hiring for indigo AirlinesIndigo Airlines near by jobs available apply fast and join usFreshers apply fast and join us indigo Airlines urgent hiring1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006. Ticket excutive ,380007. Passport checker. 420008. Cash Counter executive. 450009. Lodder. 2500010. Ramp assistant. 3500011. Cargo executive. 32000All facilities like PF, ESI, INSURANCE, CAB AND ACCOMMODATION provide to selected candidates.Indigo Airlines vacancyGround Staff and Security line.JOB LOCATION:Nearest Airport in Home LocationAll Domestic/International Airports.COMMUNICATION SKILL:Candidates Good Communication Skill, Good Personality.LANGUAGE KNOWN:Hindi, English Language.AGE LIMIT:Driver: 18 to 54 Years.Ground Staff : 18 to 42 Years.Security Staff:18 to 42 Years.DRIVER (150) POSTLocation. Near by Airport availableApply fast and join usCall HR
View all details
  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mysore
Passenger Handling Passenger Support
We are looking for dedicated individuals to join our airport team in Mysore. As Airport Staff, you will play a vital role in ensuring the smooth operation of airport facilities and assist passengers in various ways. This is a full-time position, and we welcome candidates with 0 to 6 years of experience. A minimum educational requirement is passing the 10th grade.Key Responsibilities:- Passenger Assistance: Greet and assist passengers as they arrive at the airport, helping them with check-in, baggage handling, and directions.- Terminal Operations: Ensure that airport terminals are clean, safe, and well-organized to facilitate a pleasant travel experience for everyone.- Luggage Management: Help manage the flow of luggage arriving and departing from the airport, ensuring that all bags are properly tagged and delivered to the correct flights.- Safety Compliance: Monitor areas for safety hazards and report any issues to the relevant authorities to maintain a secure environment for passengers and staff.- Customer Service: Provide outstanding customer service by addressing any inquiries or concerns passengers may have during their time at the airport.Required Skills and Expectations:Candidates should have a positive attitude and a willingness to help others. Good communication skills are essential since you will interact with passengers and team members. Being comfortable working in a busy environment is important, as you may need to handle multiple tasks simultaneously. Attention to detail and the ability to follow instructions are crucial for ensuring safety and compliance at the airport.
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Supervisor Airport Ground Staff Air Pollution Control Air Ticketing Associate Air Ticketing Agent Air Charter Operation Air Cargo Air Freight Ground Staff Airline Ground Staff Ground Staff Executive Ground Handling Staff
We are seeking a dedicated Air Ticketing Agent to join our team in Bhubaneswar. This role is ideal for candidates with varying levels of experience, from freshers to those with up to five years in the field. nnKey Responsibilities:nn- Ticket Booking: Assist customers in booking airline tickets by understanding their travel needs and providing suitable options.n- Customer Service: Offer excellent service to clients, addressing their inquiries and resolving issues related to bookings and travel plans.n- Reservation Management: Manage booking systems efficiently to ensure accuracy in reservations, changes, and cancellations.n- Documentation: Prepare and verify travel documents, ensuring all necessary information is complete and accurate for smooth travel.nnRequired Skills and Expectations:nnCandidates must have a minimum education level of 10th standard. Strong communication skills are essential, as the role involves interacting with clients and airlines. Attention to detail is crucial for managing bookings and avoiding errors. Candidates should exhibit a customer-focused attitude and the ability to work well in a team environment. Basic computer skills, including familiarity with ticketing software and Microsoft Office, are also expected. The successful candidate will have the enthusiasm to learn and adapt in a dynamic environment. nnJoin our team and play a key role in enhancing our customers' travel experiences!
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Ticketing Executive Airport Staff Airport Operations Executive Airport Manager Airport Representative Receptionist Customer Service Executive Customer Support Passport Checking Executive Passport Checking Officer
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Airport Job Air Ticketing Executive Ground Hostess Ground Operations Staff Passport Checking Staff Customer Support Officer Airport Staff Air Cargo Cargo Executive Airport Cargo Airport Management Officer Airport Representative Airport Manager
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
View all details
  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Nashik
Airport Ground Staff Ground Operation Data Entry Operator Ticketing Executive Man Management Ground Management
We are urgently seeking ground staff to join our team in Nashik. This is a full-time office role suitable for freshers or those with up to two years of experience. Key responsibilities include air ticketing, providing essential support to cabin crew, and assisting in various operational tasks. Staff will be expected to engage with customers directly, ensuring satisfaction and efficient service.Candidates are expected to have completed at least the 10th grade. Strong communication skills and a professional demeanor are essential for interacting with both colleagues and customers. The role requires individuals who are attentive to detail and can work well under pressure. A positive attitude and willingness to learn are key qualities we look for in potential team members.Working hours are from 10 AM to 6 PM, and while the position is primarily based in the office, team members may occasionally be required to engage in field duties. The company encourages punctuality and a commitment to timely attendance.This role offers the chance to grow within the airline industry, developing skills that are essential for future career opportunities. We welcome applications from motivated individuals ready to contribute to a dynamic work environment.
View all details
  • Fresher
  • 3.0 Lac/Yr
  • Chennai
Communication Aviation Ground Staff Activities Hospitality Airport Cargo
We are seeking dedicated Airport Ground Staff to join our team in Chennai, India. This full-time position is ideal for freshers who have completed their 12th / Graduates and are eager to start their career in the aviation industry.Key Responsibilities:1. Passenger Assistance: Provide excellent customer service by helping passengers with check-in, baggage handling, and boarding processes to ensure a smooth travel experience.2. Baggage Management: Safely manage and track luggage, assisting passengers with lost or delayed baggage issues, ensuring all items are handled with care.3. Safety Compliance: Follow all safety and security protocols diligently, ensuring that airport regulations are adhered to at all times.4. Coordination with Airlines: Work closely with airline representatives and other team members to facilitate effective communication and operational efficiency during flight arrivals and departures.5. Information Dissemination: Assist in conveying important flight information to passengers, including delays, gate changes, and other updates to enhance passenger awareness.Required Skills and Expectations:Candidates should possess strong communication skills, enabling them to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential, as is the ability to solve problems swiftly. Attention to detail is crucial in managing baggage and adhering to safety regulations. A positive attitude and ability to work in a fast-paced environment are expected, along with a commitment to providing exceptional service.ww a
View all details
  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Vijayawada
Aviation Hospitality Airport Ground Handling Passenger Handling
Join our team as Airport Ground Staff in Vijayawada, where youll play a vital role in ensuring smooth airport operations. This position is perfect for enthusiastic individuals ready to start their career in the aviation industry.nnKey responsibilities include assisting passengers during check-in, helping with boarding procedures, and ensuring that all luggage is handled safely. You will also coordinate with crew members to ensure timely departures and arrivals. Additionally, maintaining cleanliness in the airport premises and addressing passenger inquiries will be part of your daily tasks.nnCandidates are expected to hold a minimum of 12th-grade education. We seek individuals with good communication skills and a friendly attitude, as you will be interacting with travelers throughout your shift. Basic computer skills are preferred to help with check-in processes and information dissemination. A willingness to work in a dynamic environment and the ability to stay calm under pressure is essential.nnAn eagerness to learn and adapt to various situations will be beneficial, as every day brings new challenges. Attention to detail is important for effective baggage handling and operational efficiency. Flexibility in working hours, including weekends and holidays, is required due to the nature of airport operations. If you are ready to step into a rewarding role in the thriving aviation sector, we encourage you to apply.
View all details

Hiring Freshers || Ground Staff

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Tiruchirappalli
Ground Staff Ground Hostess Ground Handling Staff Ground Operations Staff Airport Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Air Cargo Air Ticketing Executive Passport Checking Officer Passenger Handling Executive Guest Service Manager Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
View all details

Fresher hiring for Ground Staff

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kozhikode
Ground Staff Ground Hostess Ground Handling Staff Ground Operations Staff Airport Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Air Cargo Air Ticketing Executive Passport Checking Officer Passenger Handling Executive Guest Service Manager Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Indore
Air Ticketing Executive Passport Checking Officer Customer Support Executive Passenger Handling Staff Passenger Service Executive Ground Staff Ground Operations Staff Ground Handling Staff Airport Manager Airport Representative Airport Executive
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
View all details
  • Fresher
  • 6.0 Lac/Yr
  • Gwalior
Air Ticketing Aircraft Maintenance Aviation Security Aviation Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Indigo Airlines jobs ground staff available.Full time job available apply fast and joinNow we are hiring for indigo AirlinesIndigo Airlines near by jobs available apply fast and join usFreshers apply fast and join us indigo Airlines urgent hiring1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006. Ticket excutive ,380007. Passport checker. 420008. Cash Counter executive. 450009. Lodder. 2500010. Ramp assistant. 3500011. Cargo executive. 32000All facilities like PF, ESI, INSURANCE, CAB AND ACCOMODATION provide to selected candidates.Indigo Airlines vacancyGround Staff and Security line.JOB LOCATION:Nearest Airport in Home LocationAll Domestic/International Airports.COMMUNICATION SKILL:Candidates Good Communication Skill, Good Personality.LANGUAGE KNOWN:Hindi, English Language.AGE LIMIT:Driver: 18 to 54 Years.Ground Staff : 18 to 42 Years.Security Staff:18 to 42 Years.DRIVER (150) POSTLocation. Near by Airport availableApply fast and join usCall HRView
View all details
  • Fresher
  • 6.0 Lac/Yr
  • Kolkata
Air Ticketing Aircraft Maintenance Aviation Security Aviation Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Indigo Airlines jobs ground staff available.Full time job available apply fast and joinNow we are hiring for indigo AirlinesIndigo Airlines near by jobs available apply fast and join usFreshers apply fast and join us indigo Airlines urgent hiring1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006. Ticket excutive ,380007. Passport checker. 420008. Cash Counter executive. 450009. Lodder. 2500010. Ramp assistant. 3500011. Cargo executive. 32000All facilities like PF, ESI, INSURANCE, CAB AND ACCOMODATION provide to selected candidates.Indigo Airlines vacancyGround Staff and Security line.JOB LOCATION:Nearest Airport in Home LocationAll Domestic/International Airports.COMMUNICATION SKILL:Candidates Good Communication Skill, Good Personality.LANGUAGE KNOWN:Hindi, English Language.AGE LIMIT:Driver: 18 to 54 Years.Ground Staff : 18 to 42 Years.Security Staff:18 to 42 Years.DRIVER (150) POSTLocation. Near by Airport availableApply fast and join usCall HR
View all details
  • Fresher
  • 6.0 Lac/Yr
  • Chennai
Air Ticketing Aircraft Maintenance Aviation Security Aviation Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Indigo Airlines jobs ground staff available.Full time job available apply fast and joinNow we are hiring for indigo AirlinesIndigo Airlines near by jobs available apply fast and join usFreshers apply fast and join us indigo Airlines urgent hiring1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006. Ticket excutive ,380007. Passport checker. 420008. Cash Counter executive. 450009. Lodder. 2500010. Ramp assistant. 3500011. Cargo executive. 32000All facilities like PF, ESI, INSURANCE, CAB AND ACCOMMODATION provide to selected candidates.Indigo Airlines vacancyGround Staff and Security line.JOB LOCATION:Nearest Airport in Home LocationAll Domestic/International Airports.COMMUNICATION SKILL:Candidates Good Communication Skill, Good Personality.LANGUAGE KNOWN:Hindi, English Language.AGE LIMIT:Driver: 18 to 54 Years.Ground Staff : 18 to 42 Years.Security Staff:18 to 42 Years.DRIVER (150) POSTLocation. Near by Airport availableApply fast and join usCall HR
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.Key Responsibilities:- Customer Service: Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- Safety and Security: Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- Communication: Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- Maintenance of Cleanliness: Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.Required Skills and Expectations:Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.
View all details
  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Nagpur
Ground Management Airport Ground Staff Ground Staff Executive Man Management Passport Checking Ticket Booking
We are urgently hiring ground staff for a full-time position in Nagpur, India. This role is ideal for individuals who are 10th pass and have limited work experience, including freshers. Key responsibilities include attending to customer inquiries related to air ticketing, managing passenger check-in processes efficiently, assisting passengers with lost luggage claims, and supporting cabin crew onboarding tasks. The role involves direct interaction with customers, ensuring their needs are met and contributing to a pleasant travel experience.Candidates should possess strong communication skills and a customer-service orientation. Ability to work in a team and manage time effectively is essential. Candidates need to demonstrate a willingness to learn and adapt in a fast-paced environment. Attention to detail is crucial for managing ticketing processes accurately.Physical requirements include the ability to stand for long periods and perform tasks that may involve lifting luggage. Occasional fieldwork may be necessary, so candidates should be prepared for travel and possibly have access to a mobile device for work-related communication. The working hours are from 10 AM to 6 PM, with a structured office environment to support your daily tasks. We welcome applications from both freshers and individuals with up to 2 years of experience. We look forward to your applications for this exciting opportunity in Nagpur.
View all details
Trolly Handling Airport Cleaning Housekeeping Baggage Handling Physical Fitness Loading Unloading
Job Title: Airport Labour - Trolly Boy / Cleaning StaffLocation: Kuwait International Airport, KuwaitIndustry: Airport Services / Aviation Ground StaffJob Category: Airport Labour (Trolly Boy / Cleaning)Salary:120 KD (Include Food)In INR: 37,400 - 37,800 per month [1 KD = 312 INR today] Duty Hours: 12 HoursNo. of Openings: 50 Experience:0 - 2 Years / Fresher Can ApplyPhysically Fit & StrongAge Limit: 25 - 35 YearsBenefits:*Free Food (Included in Salary)*Accommodation Provided by Company*Transportation Provided by Company*Weekly OffRequirements / Skills:*Airport Cleaning, Trolley Handling, Baggage Trolley Boy*Physically Fit*Hard Working*Basic English / HindiDocuments Required:*Proper Documentation in One PDF (Passport, Photo, CV)ONLY TAMILNADU CANDIDATES CAN APPLY !!Contact details:Mr. Jaleel-8940404074Address-NO.12 Ground Floor, Sun Complex Ultra Complex Street, Anna Nagar, Madurai, Tamil Nadu, India - 625020
View all details
  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Bangalore
Airline Operations Airport Operation Hospitality Aviation Ground Staff Activities Ground Handling Airport Cargo Aviation Security Airport Ground Handling Ground Operation Interpersonal Skills Ground Management Passenger Handling
Join the dynamic team of Airport Ground Staff in Bangalore, India, where you will play a crucial role in supporting the smooth operations of the airport. This position is ideal for individuals with 0 to 6 years of experience and a 10th-grade education. nnKey Responsibilities:nn- Passenger Assistance: You will help passengers with check-in procedures, boarding, and inquiries, ensuring a pleasant travel experience.n- Baggage Handling: Responsible for the safe and efficient loading and unloading of luggage, while maintaining strict adherence to security protocols.n- Crew Support: Work closely with airline crews to coordinate on-ground operations, ensuring timely departures and arrivals.n- Terminal Services: Provide effective customer service in the airport terminals, assisting with information regarding flights and amenities.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact effectively with passengers and team members. A customer-focused attitude, attention to detail, and the ability to work in a fast-paced environment are essential. You should demonstrate reliability and flexibility, as shift work may be required. A pleasant demeanor is vital, as you will represent the face of the airline during travelers' journey. With a full-time commitment expected, this role is suited for motivated individuals eager to contribute to the aviation industry.
View all details
  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata, India. This full-time position is ideal for those who have completed their 10th grade and have up to 6 years of experience.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to ensure a smooth travel experience.n n2. Baggage Handling: Ensure that all luggage is loaded and unloaded safely and efficiently, preventing any loss or damage during transit.n n3. Customer Service: Address passenger inquiries and resolve any issues promptly and courteously to enhance customer satisfaction.n n4. Safety Compliance: Follow all airport safety regulations and procedures to maintain a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates must have a positive attitude and strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial for handling baggage and addressing customer needs. The ability to work in a fast-paced environment is necessary, as the role involves dealing with multiple tasks simultaneously. Flexibility in work hours, including weekends and holidays, may be required. Prior experience is not mandatory, making this an excellent opportunity for those starting their careers in the aviation industry.
View all details
  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Mumbai
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Mumbai as an Airport Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service.nnKey Responsibilities:nn1. Passenger Service: Assist passengers with check-in, boarding, and baggage handling, ensuring a pleasant travel experience.n2. Customer Assistance: Provide information about flight schedules, terminal facilities, and general inquiries to enhance customer satisfaction.n3. Baggage Handling: Safely manage and transport luggage to and from the aircraft, following all necessary protocols to prevent loss or damage.n4. Safety Compliance: Adhere to safety regulations and airport procedures to maintain a secure environment for passengers and staff.n5. Support Operations: Collaborate with other team members and airline personnel to ensure timely departures and arrivals, promoting effective communication.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th pass. While prior experience of 0 to 6 years is appreciated, freshers are welcome to apply. Strong communication skills in English and local languages will help in effectively assisting passengers. A friendly and approachable attitude is important, along with the ability to work well under pressure in a busy environment. Flexibility to work various shifts, including weekends and holidays, is expected. You should also be physically fit to handle the demands of the role, including lifting baggage as needed.
View all details
  • Fresher
  • 4.5 Lac/Yr
  • Varanasi
Ground Staff Activities Passengers Handling Passenger Support
As an Airport Passenger Service Associate in Varanasi, you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers. This full-time position is ideal for fresh graduates who have completed their 12th grade.nnYour key responsibilities will include:nn1. Passenger Check-in Assistance: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through the procedures to make their travels hassle-free.nn2. Customer Service: You will provide excellent customer service by addressing passengers' inquiries and resolving any issues they may encounter before their flight.nn3. Baggage Handling: You will assist with baggage check-in and ensure that all luggage is properly tagged and handled according to airline regulations.nn4. Informational Support: You will provide important flight information, including departure and arrival times, gate numbers, and any changes in flight schedules.nnTo excel in this role, you should possess strong communication skills to interact effectively with passengers and team members. A friendly demeanor and a commitment to customer satisfaction are essential. Being detail-oriented will help you manage the various tasks efficiently. Flexibility and the ability to handle stressful situations are also important, as is the willingness to work in a fast-paced environment.
View all details
  • Fresher
  • 4.5 Lac/Yr
  • Jaipur
Passenger Handling Ground Handling Ground Staff Activities
Join our team as an Airport Ground Staff member in Sanganer Jaipur Airport, India! This full-time position is ideal for freshers who want to kickstart their career in the aviation industry. As an Airport Ground Staff member, your key responsibilities will include:1. Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.2. Facilitating Security Checks: Ensure that passengers and their belongings comply with safety regulations by guiding them through security processes.3. Information Provision: Provide travelers with accurate information about flights, gates, and airport services, helping to enhance their overall travel experience.4. Problem-Solving: Address passenger queries or concerns with patience and professionalism, ensuring effective communication at all times.5. Team Collaboration: Work closely with other team members and departments to maintain airport operations efficiently.To excel in this role, you should have excellent communication skills and a positive attitude towards customer service. It's essential to be approachable, capable of working under pressure, and to demonstrate strong teamwork abilities. A good command of English and Hindi is important for interacting with diverse customers. Being punctual and having a professional appearance align with the expectations of this role. This position offers freshers the opportunity to grow and gain valuable experience in the aviation sector.
View all details
  • Fresher
  • 4.5 Lac/Yr
  • Delhi
Ground Handling Airport Ground Handling Ground Staff Activities
We are looking for enthusiastic individuals to join our team as Ground Staff in Delhi Airport. This is an exciting opportunity for freshers who have completed their 12th grade and are eager to start their careers in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with their inquiries, provide information about flights, and ensure a pleasant experience at the airport.nn2. Baggage Handling: Manage the loading and unloading of luggage and cargo onto aircraft, ensuring all items are handled with care.nn3. Check-in Assistance: Aid passengers during the check-in process, verifying tickets, and issuing boarding passes to ensure smooth travel.nn4. Safety Procedures: Follow safety protocols and procedures to maintain a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates must have excellent communication skills to interact with passengers and colleagues effectively. A positive attitude and a friendly demeanor are essential for providing outstanding customer service. Attention to detail and the ability to remain calm under pressure are important traits for managing tasks efficiently. As this is a full-time office-based role, candidates should be dependable, punctual, and willing to work varied shifts, including weekends and holidays. Freshers are welcome, and we encourage those with a passion for the aviation industry to apply.
View all details

Freshers For Ground Staff - Ahmedabad

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Airport Job Air Ticketing Executive Ground Hostess Ground Operations Staff Passport Checking Staff Customer Support Officer Airport Staff Airport Cargo Airport Management Officer Airport Representative Airport Manager
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Airport Job Air Ticketing Executive Ground Hostess Ground Operations Staff Passport Checking Staff Customer Support Officer Airport Staff Air Cargo Cargo Executive Airport Cargo Airport Management Officer Airport Representative Airport Manager
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
View all details

Air Cargo Executive (Freshers) Mumbai

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Air Cargo Air Cargo Executive Cargo Supervisor Cargo Officer Cargo Handling Staff Cargo Manager Ground Staff Airport Staff Back Office Executive Freight Forwarders Air Freight Logistics Manager Logistics Officer Logistics Operations Logistics Supervisor Logistics Executive
We are looking for motivated and responsible candidates to join the Air Cargo Department at an airport. The selected candidate will support cargo handling, documentation, shipment processing, warehouse operations, cargo movement, and coordination with airlines, freight forwarders, customs, ground-handling teams, and customers.Key ResponsibilitiesReceive, check, and process incoming and outgoing air cargo shipments.Handle cargo booking, acceptance, storage, loading, unloading, and delivery activities.Verify shipment details, airway bills, invoices, packing lists, and other required documents.Ensure cargo is properly labeled, packed, weighed, and recorded.Coordinate with airlines, freight forwarders, exporters, importers, customs agents, and ground-handling teams.Prepare and maintain cargo-related documentation and operational records.Update shipment information in cargo management systems.Monitor cargo movement from acceptance through loading and dispatch.Assist with the handling of general cargo, express shipments, valuable cargo, perishable goods, and other special cargo as assigned.Check cargo for visible damage, discrepancies, incorrect labeling, or documentation issues.Ensure cargo is stored safely according to applicable operational requirements.Coordinate with warehouse teams for timely cargo movement.Assist in loading and unloading cargo using appropriate equipment and procedures.Follow airport security, safety, and cargo-handling procedures.Report damaged, missing, or irregular shipments to the appropriate supervisor.Maintain accurate inventory and shipment records.Support customs and security inspection procedures when required.Respond professionally to customer and freight-forwarder queries.Ensure timely completion of assigned cargo operations.Maintain cleanliness and organization of the cargo handling and warehouse areas.Perform other duties assigned by the Cargo Manager/Supervisor.Import Cargo ResponsibilitiesReceive and process arriving cargo shipments.Verify airway bills and shipment documentation.Coordinate cargo unloading and warehouse receipt.Assist with customs and security clearance procedures.Update shipment status and maintain records.Coordinate with freight forwarders and consignees for cargo delivery.Identify and report discrepancies, damage, or missing documents.Export Cargo ResponsibilitiesAccept export shipments from customers/freight forwarders.Verify cargo weight, dimensions, packaging, labeling, and documentation.Process airway bills and cargo acceptance records.Coordinate security screening and customs-related requirements.Arrange cargo storage and movement to the appropriate aircraft loading area.Ensure shipments are available for loading within operational deadlines.Skills & CompetenciesGood communication and interpersonal skills.Basic computer knowledge.Good documentation and record-keeping skills.Ability to work in a fast-paced airport environment.Attention to detail.Good coordination and teamwork abilities.Customer-service orientation.Ability to follow safety and security procedures.Problem-solving and time-management skills.Physically fit for warehouse/cargo handling duties where required.Willingness to work in shifts, including nights, weekends, and holidays.Educational QualificationMinimum: 10+2 / Higher SecondaryPreferred: Graduate in any discipline.Candidates with qualifications or training in Aviation, Airport Management, Logistics, Supply Chain Management, Cargo Management, or related fields may be preferred depending on the position.ExperienceFreshers can apply for entry-level Air Cargo Staff/Executive positions.Experience in airport operations, logistics, warehousing, freight forwarding, courier services, or cargo handling is an advantage.Working ConditionsWork is primarily based at an airport cargo terminal, warehouse, or airside/landside operational area.Shift-based work may be required.Employees may need to stand or walk for extended periods.Some positions may involve lifting or moving cargo using approved procedures/equipment.Strict compliance with airport security and safety requirements is mandatory.Key Performance Areas (KPIs)Accuracy of cargo documentation.Timely cargo acceptance and processing.Cargo handling and storage accuracy.Shipment tracking and status updates.Compliance with safety and security procedures.Reduction of cargo discrepancies and handling errors.Timely coordination with internal and external stakeholders.Customer-service quality.Salary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
View all details
  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Supervisor
We are seeking a dedicated Airline Customer Service Executive in Delhi, India. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade. The role involves assisting customers with their airline needs and providing exceptional service.nnKey Responsibilities:nn1. Customer Assistance: Respond promptly to customer inquiries regarding flight schedules, bookings, and travel policies, ensuring a positive travel experience for every passenger.nn2. Issue Resolution: Address and resolve customer complaints or issues effectively, maintaining a calm demeanor and striving for customer satisfaction.nn3. Information Sharing: Provide accurate information about airline services, including baggage policies and flight delays, to ensure customers are well-informed.nn4. Booking Support: Assist customers in making, changing, or canceling their flight reservations, ensuring smooth transactions and adherence to airline protocols.nn5. Collaboration: Work closely with other team members and departments to coordinate and enhance customer service delivery.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, enabling clear interactions with customers. A friendly and approachable attitude is essential, as is the ability to work well under pressure. Strong problem-solving capabilities and a customer-centric mindset are crucial for success in this role. Candidates should also be comfortable working in a fast-paced office environment and be willing to learn and adapt to different situations.
View all details

Fresher hiring for Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Jaipur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Air Ticketing
We are looking for dedicated Airport Staff in Jaipur, India, to assist in ensuring smooth operations at the airport. This position is suitable for individuals with varying levels of experience, making it a great opportunity for both newcomers and those with prior experience.Key Responsibilities:1. Passenger Assistance: Greet and help passengers with check-in and boarding processes, ensuring a pleasant travel experience.2. Baggage Handling: Safely manage the loading and unloading of luggage, checking for damages and ensuring timely delivery to passengers.3. Information Provision: Provide accurate information regarding flight schedules, gate changes, and airport services to enhance passenger experience.4. Security Checks: Assist in maintaining airport security by conducting routine checks and ensuring compliance with safety regulations.5. Coordination with Team: Work closely with other staff members, including security and ground crew, to ensure efficient airport operations.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education. We prefer individuals with good communication skills in English and Hindi to assist a diverse range of passengers. A positive attitude, strong teamwork skills, and the ability to handle stressful situations are essential. Candidates should be organized and detail-oriented, enabling them to perform tasks accurately in a fast-paced environment. Flexibility in working hours is necessary, as airport operations run around the clock.
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff G
As an Airport Manager, you will oversee the daily operations of the airport, ensuring a smooth and safe environment for all passengers and staff. This role is crucial in managing various aspects of airport functionality and customer service. Key Responsibilities:- Daily Operations Management: You will supervise airport activities to ensure they run smoothly, addressing any issues that arise throughout the day.- Team Leadership: Managing a team of airport staff, you will provide guidance, assign tasks, and motivate employees to maintain high standards of service.- Customer Service Coordination: You will be responsible for enhancing the passenger experience by addressing complaints and ensuring that all customer inquiries are resolved promptly.- Safety Compliance: Ensuring that all airport operations comply with safety regulations is essential, requiring attention to detail in monitoring procedures.- Collaboration with Agencies: Working closely with local authorities and aviation agencies will be necessary to maintain operational standards and address regulatory requirements.Required Skills and Expectations:Candidates should possess strong leadership skills to effectively manage teams and drive performance. A proactive approach to problem-solving is essential, as unexpected situations may arise. Excellent communication skills will be vital for interacting with staff, passengers, and various stakeholders. Candidates should be organized and able to multitask efficiently in a fast-paced environment. A basic understanding of airport operations and safety regulations will be beneficial in this role.
View all details
  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Female
  • Amravati
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Cargo Handling Personality Development Basic Computer Skills
We are seeking a motivated and dedicated Airport Executive to join our team in Amravati, India. This entry-level position is ideal for individuals eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Interaction: The Airport Executive will greet and assist passengers, ensuring a positive experience throughout their airport journey.nn2. Check-in Support: You will help travelers with the check-in process, including issuing boarding passes and tagging luggage.nn3. Information Desk: The role involves providing accurate information about flights, airport facilities, and travel procedures to passengers.nn4. Safety Compliance: You will assist in maintaining safety standards and protocols at the airport, ensuring that all operations run smoothly.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th standard. We are looking for a female candidate with strong communication skills and a friendly demeanor. The ability to work in a fast-paced environment and handle various situations with grace is important. You should be detail-oriented and able to follow standard operating procedures.nnAs a full-time position, you will be required to work from the office. This role is a fantastic opportunity for recent graduates or those with limited experience who are eager to learn and grow in the airport operations field. Your commitment to excellent service will greatly contribute to the overall efficiency and reputation of our operations.
View all details
  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Jaipur
Housekeeping Air Ticketing Internal Communication Airport Operation Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Cargo Handling Airport Cargo
We are seeking a dedicated and motivated Ground Staff Executive in Jaipur. This entry-level position is ideal for female candidates who have completed their 10th grade and are looking to begin their career in the aviation industry.nnKey Responsibilities include:nn1. Customer Service: Provide excellent service to passengers at the airport, assisting with their inquiries and ensuring a smooth travel experience.n n2. Check-in Assistance: Support travelers during the check-in process, handling ticketing procedures and ensuring travelers have the necessary documentation.nn3. Baggage Handling: Manage and coordinate the loading and unloading of passenger baggage, ensuring safety and adherence to airline policies.nn4. Coordination with Teams: Collaborate with various departments to maintain effective communication, ensuring that passenger needs are met in a timely manner.nn5. Safety Compliance: Adhere to all safety protocols and regulations set by the airline to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations: Candidates should possess strong communication and interpersonal skills to interact effectively with passengers and colleagues. A positive and approachable demeanor is essential, along with the ability to handle stressful situations calmly. Candidates must be reliable, punctual, and demonstrate a willingness to learn and grow in the aviation field. Attention to detail and the ability to work in a team-oriented environment are also crucial for success in this role.
View all details
  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Raipur
Airport Operation Hospitality Ground Staff Activities Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airline Operations Aviation Airport Cargo Ground Management Ground Operation
Join our team as Airport Ground Staff in Raipur, Chhattisgarh! We are looking for dedicated individuals to support airport operations and ensure a smooth experience for travelers. This is a full-time position ideal for those starting their careers.nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers and provide information about flight schedules, boarding gates, and luggage. Offer assistance to ensure a positive travel experience.nn2. Baggage Handling: Safely manage the loading and unloading of baggage. Ensure that luggage is correctly tagged and delivered to the appropriate destinations.nn3. Check-in Support: Assist passengers during the check-in process. Help them with ticketing and ensure they have the necessary documents for their journey.nn4. Safety and Security: Conduct safety checks in the baggage area and around the aircraft. Follow security protocols to ensure a safe environment for all passengers.nn5. Collaboration with Team: Work closely with other ground staff, airline personnel, and airport authorities. Maintain effective communication to ensure smooth operations.nnRequired Skills and Expectations:nnCandidates should have completed their 10th grade and possess strong communication skills. A customer-friendly attitude is essential to assist passengers effectively. Attention to detail and the ability to work in a fast-paced environment are important. Willingness to learn and adapt, along with a commitment to safety and teamwork, are key to succeeding in this role. Previous experience is not necessary, making this an excellent opportunity for freshers.
View all details
  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Hyderabad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Airport Staff Airport Ground Staff Ground Handling Staff Cabin Crew Cargo Handling
As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.Key Responsibilities:- Guest Assistance: Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- Check-In Support: Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- Issue Resolution: Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- Feedback Collection: Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- Safety Protocols: Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.Required Skills and Expectations:- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.
View all details
  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Chennai
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification. Key Responsibilities:Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.Customer Service: Providing information on flights, fares, and policies to travelers.System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.Support: Resolving customer complaints, managing refunds, and assisting with special requests. Qualifications and Skills:Education: A high school diploma (10+2) is required; a diploma in travel and tourism is often preferred.Experience: Previous experience in airline reservations is highly valued.Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.Soft Skills: Strong verbal/written communication, high attention to detail, and ability to work in a fast-paced environment.Flexibility: Willingness to work in shifts, including weekends and holidays. Typical Requirements:Location: Often based at airports or travel agency offices.
View all details
  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kurnool
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for a dedicated Air Ticketing Staff member to join our team in Kurnool, India. This is an entry-level position suitable for recent graduates who want to start their career in the travel industry.Key Responsibilities:1. Ticket Booking: Assist customers in booking flight tickets by providing accurate information about available flights, prices, and schedules.2. Customer Service: Address inquiries and provide assistance to travelers both face-to-face and over the phone, ensuring a positive and helpful experience.3. Documentation: Manage and organize travel documents, ensuring that all bookings and passenger details are accurately recorded in the system.4. Problem Solving: Handle ticket changes, cancellations, and refunds, working promptly and efficiently to resolve any issues that may arise.5. Collaboration: Work closely with airlines and travel agencies to stay updated on ticketing policies and promotions, ensuring the best options for clients.Required Skills and Expectations:Ideal candidates must possess a positive attitude, strong communication skills, and the ability to work well in a team environment. A detail-oriented approach is essential to ensure accuracy in bookings and documentation. Basic computer skills are necessary for managing ticketing systems. Candidates should be eager to learn about the airline industry and travel regulations. This role is suitable for recent graduates who are proactive and have a passion for travel. Flexibility in working hours may be required to accommodate customer needs.
View all details
  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Coimbatore
Customer Retention Passenger Service Airport Staff
As an Airport Staff member in Coimbatore, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, baggage handling, and ensure they have the necessary documents ready for travel.- Information Desk Support: Provide accurate information to travelers regarding flights, boarding times, and airport services, ensuring they feel informed and comfortable.- Security Checks: Assist in conducting security checks and ensuring compliance with safety regulations for all passengers and their belongings.- Coordination with Airlines: Work closely with airline representatives to coordinate flight schedules, gate assignments, and manage boarding processes effectively.- Cleansing and Maintenance: Ensure the airport environment remains clean and well-maintained by monitoring facilities, reporting issues, and supporting maintenance staff as needed.- Emergency Response: Be prepared to respond to emergencies or unexpected situations, assisting in evacuations or incidents as required.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education and can have up to 6 years of experience in customer service roles. Strong communication skills, both verbal and written, are essential for clear interactions with passengers and staff. A friendly and approachable demeanor is crucial for providing excellent customer service. Additionally, candidates must be reliable, have a good understanding of safety protocols, and be able to work as part of a team. Flexibility in working hours is important as airports operate 24/7.
View all details
  • 0 - 6 yrs
  • 14.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing
Airport Ticketing Executive - Job DescriptionAirport Ticketing Executive ka main kaam passengers ki ticket booking, check-in aur travel-related queries ko handle karna hota hai.Key Responsibilities:Flight tickets book, modify aur cancel karnaPassengers ka check-in process complete karnaBoarding passes issue karnaPassenger documents aur travel details verify karnaSeat selection aur flight-related requests handle karnaBaggage allowance aur excess baggage ki information denaFlight timings, delays aur cancellations ke updates provide karnaRefunds aur rebooking requests mein assistance denaPassengers ki queries aur complaints professionally handle karnaAirline ticketing software/system par accurate data entry karnaRequired Skills: Good communication, basic computer knowledge, customer-service skills, attention to detail, patience aur professional personality.
View all details

Cargo Executive Fresher

Nigam Tori Opc Pvt Ltd

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ranchi
Good Communication Skills Customer Relationship
Cargo Executive / Cargo Staff - Job DescriptionThe primary responsibility of a Cargo Executive / Cargo Staff is to manage the receiving, documentation, storage, handling, and movement of goods, parcels, and shipments at the airport.Main Responsibilities:Receive and dispatch incoming and outgoing cargo.Maintain cargo documentation and perform data entry.Verify shipment details, labels, and packages.Check the weight, quantity, and condition of cargo.Ensure proper tagging and labeling of packages.Coordinate the movement of cargo from the warehouse to aircraft/vehicles.Handle AWB (Air Waybill) and other shipment-related documents.Update shipment details accurately in the computer system.Coordinate with airline, warehouse, customs, and transportation teams.Follow all safety guidelines and cargo-handling procedures.
View all details
  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Prayagraj
Customer Care Back Office Processing MS Office Word Basic Computers Computer Operations Basic Computer Skills Data Entry Airport Operation Airport Staff Airline Customer Service Ground Staff Ground Operation Operation Manager Security Guard Cargo Staff Ticket Checking Staff
We are seeking a dedicated Back Office Executive to join our team in Prayagraj. This is a full-time position ideal for candidates with 0 to 1 year of experience. The role involves supporting daily operations by performing essential administrative tasks within the office environment.Key Responsibilities:1. Data Entry: Accurately input and maintain data in the company's database to ensure timely and precise information retrieval.2. Documentation: Manage, organize, and file documents, ensuring easy access and compliance with company guidelines.3. Communication: Assist in internal and external communication by responding to queries, forwarding messages, and facilitating effective workflows.4. Record Keeping: Maintain accurate records of transactions, communications, and interactions to ensure accountability and traceability.5. Support Services: Provide general administrative support to various teams, helping with reports, scheduling, and office supplies management.Required Skills and Expectations:Candidates must have completed their 12th grade and be eager to learn. Strong attention to detail is essential for maintaining accurate records and data. Proficiency in basic computer applications is required. Good communication skills will help in effectively coordinating with colleagues. A positive attitude and a willingness to face challenges will be key to thriving in this role. Being organized and capable of multitasking will ensure the smooth operation of day-to-day activities in the office.
View all details
  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Dehradun
Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills Aircraft Maintenance Computer Operator MS Excel MS Word Back Office Executive Front Office Executive Data Manager
We are seeking dedicated individuals for the role of Ground Staff in Dehradun, India. This position is ideal for those looking to start their career and requires a commitment to providing excellent service in a busy environment.nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers, ensuring their travel experience is smooth and pleasant.n2. Check-In Assistance: Help passengers with the check-in process, including baggage handling and issuing boarding passes.n3. Coordination: Work closely with team members to ensure all flight operations run efficiently and on time.n4. Safety Compliance: Adhere to safety regulations and procedures to ensure a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a strong commitment to teamwork and customer service. Good communication skills are essential, as you will be interacting with passengers and colleagues daily. Flexibility in working hours is necessary, as this role may require working on weekends and holidays. A positive attitude and a willingness to learn are crucial for success in this position. nnIf you are eager to gain experience in the aviation industry and thrive in a dynamic environment, we encourage you to apply for this full-time position working from our office in Dehradun.
View all details
  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Patna
Excel MS Word Computer Operator Back Office Executive Front Office Executive Microsoft Office Customer Service Ground Staff Airport Ground Staff Cargo Staff Lugge Ground Operation Hospitality Executive Aviation Security Guard Airline Operations Airline Ground Staff
We are looking for a dedicated Front Office Executive to join our team in Patna. This is a full-time role ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.nnKey responsibilities include managing incoming calls and greeting visitors warmly, ensuring a welcoming atmosphere. You will also handle administrative tasks like scheduling appointments and organizing the front office area for efficiency. Maintaining accurate records and responding to inquiries in a timely manner are crucial parts of this position.nnThe ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with clients and colleagues. Strong organizational abilities will help you manage multiple tasks and maintain an orderly front office. A customer-centric attitude is essential to provide exceptional service to visitors and callers. nnIn addition, basic computer skills are necessary for managing emails and handling data entry, while a professional demeanor will reflect positively on our organization. We expect you to be proactive, show initiative, and contribute to a positive team environment. This role will provide you with valuable experience in a dynamic work setting, suitable for those looking to grow in the field of office management.
View all details
  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Baksa Nalbari
Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills
Join our dynamic team as Airport Staff in Baksa, Nalbari, where you will play a vital role in ensuring smooth airport operations. This full-time position is open to freshers and those with limited experience, making it an excellent opportunity for individuals looking to begin their career in the aviation industry.nnKey Responsibilities:nn- Passenger Assistance: You will help passengers by providing information, assisting with check-in procedures, and addressing any queries they may have during their travel experience.nn- Baggage Handling: You will ensure the safe handling and proper labeling of passenger luggage, which is crucial for maintaining customer satisfaction and security.nn- Security Checks: You will be part of the team ensuring that all security protocols are followed, helping maintain a safe environment for travelers.nn- Coordination: You will work closely with various airport departments and staff members to ensure efficient communication and service delivery.nnRequired Skills and Expectations:nnThe successful candidate should have a minimum educational qualification of 12th pass. Strong interpersonal skills are essential, as you will be interacting with passengers and addressing their needs. Basic problem-solving abilities and a keen attention to detail will help you manage tasks effectively. A friendly and helpful attitude is important, as customer service is a critical aspect of this role. Flexibility and the ability to work in a fast-paced environment are also required to meet the demands of airport operations.
View all details
  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Dibrugarh
Ground Staff Activities Airport Ticketing Personality Development Basic Computer Skills Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling
We are looking for a dedicated Airport Executive to join our team in Dibrugarh. This role is ideal for recent school graduates who are eager to start their careers in the aviation industry. You will play a key role in ensuring smooth airport operations and providing excellent customer service.Key Responsibilities:1. Customer Service: Assist passengers with check-in procedures, baggage handling, and answer inquiries to ensure a positive travel experience.2. Safety and Security: Ensure compliance with airport safety regulations, helping to maintain a secure environment for all travelers.3. Coordination: Work closely with airport staff and airline representatives to facilitate smooth operational processes during peak travel times.4. Information Management: Provide accurate flight information to passengers regarding departures, arrivals, and gate changes.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills. A friendly and professional demeanor is essential for interacting with passengers and team members. Attention to detail is crucial for ensuring compliance with safety protocols. The ideal candidate should be able to work in a fast-paced environment and be available for flexible working hours. You should demonstrate enthusiasm for customer service and a willingness to learn about airport operations. This is a full-time, office-based position, and prior experience is not required.
View all details
  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Tezpur Sonitpur
Airline Operations Interpersonal Skills Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Ground Management
As an Airport Operations Executive, you will play a vital role in ensuring smooth daily operations at the airport. Your main responsibilities will include the following:- Flight Coordination: You will assist in managing flight schedules, ensuring that all departures and arrivals are on time and efficiently handled.- Passenger Assistance: Providing exceptional customer service is essential. You will help passengers with inquiries, check-in processes, and any other assistance they may need.- Baggage Handling: You will oversee the safe loading and unloading of baggage, ensuring that luggage reaches the correct destinations without delays.- Safety Compliance: Adhering to safety protocols and regulations is critical in this role. You will participate in safety checks and ensure that all operations meet the established safety standards.- Communication: You will communicate effectively with team members and other departments to ensure everyone is informed of any changes or issues regarding flights and operations.To be successful in this role, you should have a positive attitude and a strong focus on customer service. Good communication skills are essential, as you will be interacting with passengers and team members regularly. A willingness to learn and adapt in a fast-paced environment is important, along with the ability to work well under pressure. A minimum qualification of 12th grade is required, and prior experience in airport operations is preferred but not mandatory.
View all details
  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bardhaman
Airport Ticketing Customer Service Airline Operations Aviation Hospitality Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nJoin our team as Airport Staff in Bardhaman, India, where you will support airport operations by ensuring a smooth and safe experience for all travelers. This is a full-time position suitable for individuals with little to no experience who have completed their 10th grade.nnKey Responsibilities:nn- Passenger Assistance: Help travelers with check-in processes, baggage handling, and provide information to enhance their airport experience.n- Safety Compliance: Adhere to all safety protocols and procedures to maintain a secure environment for passengers and staff.n- Communication: Act as a liaison between various departments, ensuring that passenger needs are met promptly and efficiently.n- Problem Solving: Address any issues that arise during passenger travel, working with team members to find quick solutions.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, as interacting with passengers and team members is crucial. Attention to detail is important to ensure safety and compliance with regulations. The ability to work in a fast-paced environment is essential, as Airport Staff often handle multiple tasks at once. A team-oriented mindset and a willingness to learn are key to succeeding in this role. Individuals should have a basic understanding of customer service principles, demonstrating a friendly and helpful attitude towards all airport visitors.
View all details
  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Uttar Dinajpur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Staff member in Uttar Dinajpur, where you will play a key role in ensuring a smooth and efficient airport experience for all travelers.nnKey Responsibilities:nn1. Customer Assistance: Provide friendly and helpful service to passengers, addressing inquiries and guiding them through the airport process.n n2. Check-in Support: Assist passengers with check-in procedures, ensuring they have the necessary documents and guiding them through baggage check-in.nn3. Security Protocol Compliance: Support airport security measures by ensuring that passengers follow safety regulations during security checks.nn4. Coordination: Collaborate with other airport personnel to ensure timely boarding and flight operations, maintaining communication to prevent delays.nn5. Problem Resolution: Handle any passenger issues that arise, offering solutions and escalating serious concerns to supervisors when necessary.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th-grade education. Previous experience is not required, as training will be provided. Strong communication skills are essential for effectively engaging with passengers. Candidates must demonstrate a positive attitude and ability to work in a fast-paced environment. Punctuality and reliability are crucial to keeping airport operations running smoothly. Teamwork is vital, as staff members will work closely with colleagues to create a pleasant travel experience for passengers.
View all details
  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Deogarh
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nWe are looking for dedicated and energetic Airport Staff to join our team in Deogarh, India. This is a full-time office-based role suitable for individuals with a passion for aviation and customer service.nnKey Responsibilities: n- Customer Service: Greet and assist passengers with general inquiries, providing a friendly and welcoming environment. n- Check-in Support: Help passengers check in for their flights and ensure they have all necessary travel documents. n- Baggage Handling: Assist with managing luggage and ensuring baggage is loaded and unloaded properly on aircraft. n- Safety Protocols: Follow safety guidelines and procedures to ensure the security of passengers and the airport facility. n- Team Collaboration: Work alongside fellow airport staff and management to ensure smooth operations throughout the airport.nnRequired Skills and Expectations: nCandidates must have completed their 10th grade and possess a willingness to learn. Strong communication skills are essential for interacting with passengers and colleagues. Reliability and punctuality are crucial, as well as the ability to work in a fast-paced environment. A genuine interest in helping others and a positive attitude will contribute greatly to the team dynamics. Prior experience is not necessary, as we welcome individuals who are eager to start their careers in the aviation industry.
View all details

Air Ticketing Executive Jobs For 12th Pass Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Bhopal
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are seeking an Airport Ticketing Executive to join our team in Bhopal. This role is perfect for individuals looking to start or advance their careers in the aviation industry. You will be responsible for assisting customers with ticket bookings and providing exceptional service at the airport.nnKey Responsibilities:nn1. Ticket Bookings and Modifications: You will assist passengers in booking tickets and making necessary changes to their travel itineraries, ensuring a smooth and hassle-free experience.nn2. Customer Service: Providing excellent customer support is essential. You will address inquiries, resolve issues, and provide information regarding flight schedules, fares, and travel regulations.nn3. Documentation: You will ensure that all necessary travel documentation is handled accurately and in accordance with airline policies and procedures.nn4. Coordination: Collaborating with other airport staff and departments will be part of your role to facilitate a cohesive workflow for ticketing and passenger services.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills to interact effectively with customers. A strong attention to detail is essential for managing bookings and documentation accurately. Basic computer skills are necessary to navigate booking systems and spreadsheets. A positive attitude and a willingness to work in a dynamic environment are also expected. nnPrevious experience in ticketing or customer service is an advantage, but we welcome applications from individuals with varying levels of experience, including freshers.
View all details

Ground Staff Executive Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Guwahati
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are seeking a dedicated Ground Staff Executive to join our team in Guwahati. This full-time position is suitable for candidates with 0-5 years of experience and requires a minimum education of 12th pass. nnAs a Ground Staff Executive, your main responsibilities will include assisting passengers during check-in, ensuring their luggage is handled correctly, and providing information about flights. You will help in checking boarding passes and ensuring a smooth boarding process. Additionally, you will address passenger queries and concerns, ensuring a positive travel experience. Collaborating with other staff members to maintain operational efficiency and safety is also a key part of this role.nnTo succeed in this position, you should possess excellent communication skills to interact with passengers effectively. A friendly and approachable demeanor is essential, as you will frequently engage with diverse individuals. Time management and problem-solving abilities will help you handle the dynamic environment of an airport. Attention to detail is crucial to ensure that all operational tasks are carried out accurately. Flexibility to work in shifts may be required, given the nature of the job. nnIf you are enthusiastic about contributing to the airline industry and delivering exceptional customer service, we encourage you to apply for this opportunity.
View all details

Fresher hiring for Ground Staff Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Jaipur
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are seeking a dedicated Ground Staff Executive to join our team in Jaipur. This full-time position is perfect for candidates with 0 to 5 years of experience, and a minimum education of 12th pass.nnKey Responsibilities:nn1. Customer Service: Engage with passengers to address their queries and provide assistance, ensuring a positive travel experience.n n2. Check-in Assistance: Facilitate the check-in process for passengers, including baggage handling and boarding procedures, to ensure smooth operations.nn3. Ground Operations Support: Collaborate with various teams to maintain efficient ground operations, ensuring that all safety and operational protocols are followed.nn4. Problem Resolution: Address and resolve any passenger issues or complaints promptly, enhancing customer satisfaction and loyalty.nn5. Documentation: Maintain accurate records of passenger details and services provided, ensuring compliance with company policies.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills to interact effectively with passengers and team members. A strong customer service orientation is essential, along with the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for handling various operational challenges. Teamwork and flexibility are key, as the role requires adapting to changing situations and collaborating with others to ensure seamless service delivery. nnThis role is ideal for individuals looking to start or advance their career in the aviation industry while providing exceptional service to travelers.
View all details

Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Grooming Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills
We are looking for dedicated and proactive individuals to join our team as Ground Staff in Kolkata. This is a full-time position suitable for those who have recently completed their 12th grade and are looking for their first job opportunity.nnKey Responsibilities:nn- Customer Assistance: Provide excellent service to passengers by helping them with check-in procedures, baggage handling, and general inquiries to ensure a smooth travel experience.n n- Operational Support: Assist in various operational tasks, including managing passenger flow, coordinating with other team members, and ensuring that all safety and security protocols are followed.n n- Communication: Maintain clear communication with passengers about flight information and any delays, ensuring that they are updated and well-informed throughout their travel experience.nnRequired Skills and Expectations:nnCandidates should have a positive attitude, strong communication skills, and the ability to work well in a team. A keen eye for detail is important, as accuracy in handling passenger information and operational tasks is crucial. Being punctual and reliable is essential, as is the capacity to handle challenging situations with composure. The role requires a commitment to delivering high-quality service in a fast-paced environment, making it ideal for those who thrive on interaction and teamwork.nFOR INFORMATION CONTACT - 9875598230
View all details

Airport Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Hospitality Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Cargo Handling Ground Operation Passenger Handling Interpersonal Skills Airport Cargo Aviation Ground Management
We are seeking friendly and efficient Airport Ground Staff to enhance the travel experience for our passengers at the Kolkata airport. This role is ideal for individuals who enjoy working in a dynamic environment and are eager to support airline operations.Key Responsibilities:1. Check-in Assistance: Help passengers during the check-in process, ensuring they have all necessary documents and their baggage is properly tagged.2. Boarding Management: Facilitate smooth boarding by guiding passengers to the correct gate and ensuring that boarding procedures are followed.3. Customer Support: Address passenger inquiries professionally and provide information regarding flights, terminal facilities, and services available at the airport.4. Baggage Handling: Manage the safe loading and unloading of baggage, ensuring all bags are accounted for and follow security protocols.5. Safety Compliance: Adhere to safety regulations and company policies to maintain a secure airport environment for travelers and staff.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and colleagues. A customer-oriented attitude is essential, as you will often be the first point of contact for travelers. Attention to detail and the ability to stay calm under pressure will help you handle stressful situations efficiently. While prior experience is not necessary, a passion for helping others and a commitment to providing exceptional service are highly valued. A minimum education of 12th grade is required for this full-time position.
View all details

Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Aviation Security Grooming Air Ticketing Aircraft Maintenance Basic Computer Skills Aviation
We are seeking dedicated individuals to join our team as Ground Staff in Kolkata, India. This full-time position is ideal for those looking to start their careers in the aviation sector. A minimum education of 12th grade is required, and no prior experience is necessary. Key Responsibilities:1. Customer Service: Greet passengers courteously, assist with check-in processes, and address any queries they may have to ensure a pleasant travel experience.2. Baggage Handling: Safely load and unload baggage, keeping track of all items to avoid loss or damage. 3. Safety Compliance: Follow all safety regulations and procedures diligently to ensure the safety of passengers and staff at all times.4. Team Collaboration: Work effectively with fellow team members and other departments to ensure the smooth operation of daily airport activities.Required Skills and Expectations:Candidates must possess strong communication skills to interact effectively with passengers. Good organizational abilities are essential for managing tasks efficiently in a fast-paced environment. A flexible attitude and willingness to work varied shifts, including weekends and holidays, are expected. Additionally, candidates should show a commitment to providing excellent service and a desire to learn and grow within the aviation industry. Strong attention to detail and the ability to work under pressure are also important for this role.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Surat
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 18,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Cargo Executive Cargo Executive Cargo Handler Cargo Warehouse Ground Staff Admin Support Executive Air Freight Freight Management Freight Manager Freight Forwarders Logistics Operations Logistics Planning Logistics Executive Logistics Manager Logistics Associate Logistics
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
View all details
View More Jobs