Front Desk Receptionist Graduate Experience Jobs in Cuttack

1-Check-in and Check-out: Verifying guest information, processing payments, assigning rooms, and providing keys. 2-Reservations: Managing phone and online reservations, processing cancellations, and handling modifications. 3-Guest Assistance: Addressing inquiries, resolving complaints, and fulfilling requests for information or services. 4-Information Hub: Providing information about hotel amenities, local attractions, and services.5-Record Keeping: Maintaining accurate records of bookings, payments, and guest information. 6-Communication: Handling phone calls, emails, and messages, relaying information to relevant departments or staff. 7-Clerical Duties: Filing, photocopying, and other administrative tasks to support the front office. 8-Coordination: Communicating with other hotel departments to fulfill guest needs. 9-Cash Handling: Processing payments, handling cash, and maintaining accurate financial records. 10-Maintaining Order: Ensuring a clean and organized reception area and a welcoming atmosphere. Additional Responsibilities:Upselling: Promoting hotel services and facilities to guests. Night Auditing: Assisting with night audit tasks as needed. Supervision: Assisting with training and supervising front office staff. Reporting: Preparing and distributing relevant reports.

Greeting visitorsAnswer and direct all phone callsChecking guests in and outKeeping recordsHandling guest requests and complaintsWelcome customersArrange transportation for guestsAssisting guests with disabilitiesCopying, scanning, and filing documentsMaintaining the reception areaMake supply orders when neededResponding to complaintsScheduling meetings for employeesSending and receiving MailAssigning RoomsEnsure proper mail distributionHandling administrative tasksHandling office correspondence