Walk-in Front Office Receptionist

The Marwar

1-check-in and check-out: verifying guest information, processing payments, assigning rooms, and providing keys.

2-reservations: managing phone and online reservations, processing cancellations, and handling modifications.

3-guest assistance: addressing inquiries, resolving complaints, and fulfilling requests for information or services.

4-information hub: providing information about hotel amenities, local attractions, and services.

5-record keeping: maintaining accurate records of bookings, payments, and guest information.

6-communication: handling phone calls, emails, and messages, relaying information to relevant departments or staff.

7-clerical duties: filing, photocopying, and other administrative tasks to support the front office.

8-coordination: communicating with other hotel departments to fulfill guest needs.

9-cash handling: processing payments, handling cash, and maintaining accurate financial records.

10-maintaining order: ensuring a clean and organized reception area and a welcoming atmosphere.

additional responsibilities:

upselling: promoting hotel services and facilities to guests.

night auditing: assisting with night audit tasks as needed.

supervision: assisting with training and supervising front office staff.

reporting: preparing and distributing relevant reports.

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  B.A, Bachelor of Hotel Management

• Role

  Front Office Receptionist

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Manik Ghosh Bazar In-front of Marwari Club