9

Voice Support Female Jobs in Kolkata

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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kolkata
Outbound Calling Customer Support Domestic BPO International Call Center Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process Call Center BPO Sales Fresher
We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Outbound Calling Domestic BPO Voice Support Calling Cold Calling
We are looking for a female Telecaller to join our team in Kolkata. This full-time position is suitable for candidates with little or no experience. Your main role will involve communicating with customers over the phone to provide information and support.Key Responsibilities:1. **Customer Outreach**: Make calls to potential clients to inform them about our products and services, ensuring you understand their needs and address their questions.2. **Data Management**: Maintain accurate records of calls made and gather feedback from clients to help improve our offerings.3. **Follow-Up Calls**: Reach out to previous customers to encourage repeat business, build relationships, and gather insights on their experiences.4. **Sales Support**: Assist the sales team by providing leads and information about customer interests, helping to drive new business.5. **Problem Solving**: Address any customer inquiries or complaints professionally and provide suitable solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi or Bengali. A pleasant phone manner is essential, as you will represent the company to customers. Basic computer skills are necessary for data entry and call tracking. Being a quick learner and having the ability to work in a team is important. Reliability and a positive attitude towards work are also essential for success in this role.
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Tele Caller - Full Time (Female)

Edgecorner Innovation L.L.P

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Ultadanga Kolkata
Microsoft Excel Outbound Calling Marketing Communication Presentation Skills Voice Support
We are looking for a motivated Tele Caller to join our team in Ultadanga. As a Tele Caller, you will play a crucial role in connecting with potential and existing customers to promote our products and services.**Key Responsibilities:**- **Make Outbound Calls:** Initiate calls to potential customers to present our services and generate interest.- **Respond to Inquiries:** Handle incoming calls and respond to customer questions efficiently and professionally.- **Maintain Customer Database:** Keep comprehensive records of customer interactions and update the database regularly to ensure accuracy.- **Follow Up with Leads:** Reconnect with interested prospects to provide additional information and encourage them to consider making a purchase.- **Achieve Targets:** Meet daily and weekly calling and sales targets set by the management to contribute to the teams success.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal communication skills are essential to effectively convey information and engage with customers.- **Persuasive Ability:** A knack for persuasion and the ability to influence customers decisions positively is important for success in this role.- **Organizational Skills:** Strong ability to manage time efficiently, prioritize tasks, and maintain records accurately.- **Basic Computer Knowledge:** Familiarity with basic computer applications and proficiency in using software for data entry is required.- **Team Player:** Willingness to work collaboratively within a team and contribute to a positive work environment.Candidates should have a Bachelors degree (B.A or B.Com) and possess 1-2 years of experience in a similar role.
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  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Alipore Kolkata
Customer Support BPO Non Voice
We are seeking a dedicated and enthusiastic Call Center Associate to join our team in Alipore, Kolkata. This position is suitable for candidates with little to no experience. The ideal candidate will have a passion for helping customers and will work from home.As a Call Center Associate, your main responsibilities will include:1. **Customer Support**: Answer incoming calls from customers, addressing inquiries and providing information in a friendly and efficient manner. 2. **Issue Resolution**: Listen carefully to customer issues, troubleshoot problems, and provide appropriate solutions when possible.3. **Data Entry**: Accurately record customer interactions and maintain detailed logs in the database for future reference.4. **Follow-Up**: Ensure timely follow-up with customers on unresolved issues, confirming that their concerns are addressed satisfactorily.5. **Team Collaboration**: Work with team members and supervisors to improve service delivery and share customer feedback.To be successful in this role, you should have excellent communication skills and a clear speaking voice. The ability to stay calm under pressure is essential, as is a commitment to providing top-notch customer service. Basic computer skills and familiarity with digital communication tools will help you excel. You should be able to work independently and manage your time effectively, as this is a work-from-home position. A positive attitude and a willingness to learn will greatly benefit your performance and growth in this role.
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Tele Caller - Full Time (Female Only)

Brick and Sand Reality Pvt. Ltd.

  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • South Kolkata
Good Communication Phone Banking Marketing Communication BPO Sales Voice Support Tele Sales Telesales Convincing Power
Good communication, Hardworking, Fluent English,.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Female
  • South Kolkata
Communication Chat Support Sales Process Voice Process Customer Support
We are hiring for a major client in the BPO sector fixed salary on the 1st of every month.
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Customer Care Assistant Fresher

CoralRidge Management Consultant

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Kolkata
Voice Process Hindi BPO
Hiring Alert!!We are Hiring for Female Virtual Customer Support assistant ( voice process)Work from Home Total 5 hours ( Night shift/ Evening shift)Monthly Fixed Salary + Incentive + performance bonus Monthly 5 days off.WhatsApp your resume @8617341501
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Customer Care Voice Process Voice Support Customer Handling
Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Good English Communication Good Typing Skills Virtual Support Customer Customer Service Associate Voice Process Email Support Chat Support Work From Home
We are hiring for the World's largest E-Commerce Company for the post of Customer Service Associate Work From Home Kolkata. Grab this Excellent Career Opportunity. Be a part of the Worlds Biggest E-commerce Brand and Enjoy working at home with exceptional Work Facilities. Limited Vacancies, Apply Fast. BENEFITS Earn Salary up to Rs 1.7 LPA- 2.2 LPA Gross + Huge Performance Incentives. Get Monthly Food Coupons of Rs 1100. Monthly Internet reimbursement of Rs 1250. Laptops, Headphones and all other work-related stocks will be provided by the company. 21 Paid Leaves Every Year. Overtime Allowance and Night Shift Allowance. Additional Salary paid if working on public Holidays. 5 Days Working (2 Days Week-Off on a rotational basis). Inbound Customer Service Voice Process with Email, Chat Support. No Sales, or Targets involved, whatsoever.Any Graduate/10+2 fresher/Experience can apply
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  • 2 - 4 yrs
  • 2.0 Lac/Yr
  • South Kolkata
Good Communication Skills English Tele Caller International BPO Voice Process Motivating Skill Marketing Communication Domestic BPO Convincing Power BPO Sales Calling Telemarketing Tele Marketing Tele Sales BPO Voice Support
good communication skills , good English , convincing powering hardworking.
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