Be expert in the English language (grammar, vocabulary, and training methodology) and Business Communication. Have an error-free verbal fluency in speaking and writing English. Conduct daily training sessions with employees on soft skills, business communication, corporate etiquettes, and English communication. Include soft-skills and behavioural training (according to in-house observation of employees) Identify individual areas of improvement and help employees with them via periodical 1-on-1 meetings. Coordinate with Management to better customize training modules and sessions. Create engaging training material. Promote a global communication culture with language and soft skills.