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Female Customer Service Manager Jobs

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  • 4 - 5 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Care Manager Customer Care Customer Service Manager Customer Service Officer Head Customer Service
We are looking for a Customer Support Manager to join our team in Nashik. This role involves overseeing customer service operations and ensuring excellent service standards. The ideal candidate will be a proactive leader with a focus on customer satisfaction.**Key Responsibilities:**- **Lead the Customer Care Team**: Manage and motivate a team of customer care representatives to deliver high-quality service consistently, ensuring they meet performance targets and provide helpful solutions.- **Handle Customer Inquiries**: Address and resolve complex customer issues promptly, guiding the team in effective problem-solving techniques and ensuring customer satisfaction.- **Develop Customer Care Policies**: Create and implement effective customer service policies and procedures that enhance the customer experience and streamline operations.- **Monitor Performance Metrics**: Track key performance indicators (KPIs) and analyze customer feedback to identify areas for improvement and implement necessary changes.- **Train and Support Staff**: Provide ongoing training and support to the customer care team, ensuring they have the skills and knowledge to assist customers effectively.**Required Skills and Expectations:**The ideal candidate should have 4 to 5 years of experience in customer service management. Strong communication and interpersonal skills are essential, along with the ability to lead and inspire a team. Problem-solving skills and a customer-centric mindset are critical for this role. Proficiency in using customer service software and tools is expected. Candidates should be capable of working in an office setting and need to be female due to client requisites. A positive attitude and ability to adapt in fast-paced environments will ensure success in this role.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Female
  • Lucknow
Customer Relationship Clerical Work Receptionist Activities Customer Management Office Services Project Monitoring Job Scheduling Basic Computers Office Work Good Communication Self Confidence Good Communication Skills
We are looking for a dedicated Office Secretary to support our team in Lucknow. As an Office Secretary, you will play a crucial role in ensuring smooth office operations while providing administrative assistance.**Key Responsibilities:**- **Handling Correspondence:** Manage phone calls, emails, and mail, ensuring timely responses and communication with clients and team members.- **Organizing Schedules:** Assist in managing calendars, scheduling appointments, and coordinating meetings to keep the team's activities organized.- **Maintaining Records:** Keep proper records of documents, files, and reports, ensuring easy retrieval and good organization within the office.- **Preparing Documents:** Help prepare presentations, reports, and other necessary documentation, contributing to the office's efficiency.- **Support Team Members:** Provide administrative support to all staff, including data entry, filing, and other tasks as needed.**Required Skills and Expectations:**- **Education:** Candidates must have completed at least 12th grade. - **Communication Skills:** Strong verbal and written communication skills are essential for effective correspondence and coordination.- **Organizational Abilities:** The ideal candidate should be detail-oriented and able to manage multiple tasks efficiently.- **Computer Proficiency:** Familiarity with basic computer software such as Microsoft Office is important for completing tasks.- **Team Player:** A positive attitude and willingness to collaborate with others in a full-time office environment are expected. This role is suitable for both fresh graduates and those with up to six years of experience, as training will be provided.
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Freshers For Waiter - Meerut (Female)

Stafflease Solution Services

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Meerut
Customer Management Good Communication Quick Learner Customer Service Attention to Detail
We are looking for a friendly and dedicated waitress to join our reputed client's team in Meerut. You will play an essential role in providing excellent customer service to our guests and ensuring they have a pleasant dining experience.Key Responsibilities: - **Serving Customers:** Greet guests warmly and take their orders accurately, providing menu recommendations as needed. - **Food and Beverage Delivery:** Serve food and drinks promptly and ensure that all items meet quality standards before delivery. - **Customer Assistance:** Address guest inquiries and concerns with a positive attitude, striving to enhance their experience. - **Cleaning and Setup:** Maintain cleanliness in the dining area, set tables, and prepare for the next guests, ensuring a tidy and welcoming environment. - **Collaboration:** Work closely with kitchen staff and other team members to ensure smooth operations and timely service.Required Skills and Expectations: Candidates should have a pleasant and approachable demeanor, with the ability to communicate effectively with customers and team members. Basic math skills for handling payments and understanding orders are necessary. Since this role is full-time, applicants should be ready to work flexible hours, including evenings and weekends. A commitment to providing great service and the ability to work in a fast-paced environment are essential. Previous experience in a similar role is a plus but not required, making this a great opportunity for those looking to start their career in hospitality.Timings - 08:00 A.M to 06:00 P.MSALARY - 12000 TO 14 000 PER MONTH.APPLY FAST VACANCIES FILLING FAST.....WATSAPP YOU RESUME IMMEDIATELY.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Female
  • Bangalore
Inbound Sales Outbound Sales Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management
Job Description CROCongratulations! You are selected for interview with Ask Lons IN for various positions. Please find below the walk-in details:Positions Offered: Customer Relationship Officer / Tele callerDate : Monday to SaturdayTime : 10:30AM onwardsYour profile is selectedSalary upto 40K/Month (depends on interview) Location : No. 15, SR COMPLEX, 3rd Floor, 1st Main Road, Moodalpalya Tent Road, Near Moodalpalya Circle, Bengaluru, Karnataka 560072candidates within 15 kms should applyBest Regards,VikramManager
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Front Office Executive (Freshers) Lucknow

Glem House Consumer Care Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Lucknow
Microsoft Office Data Management Telephone Handling Front Desk Presentable Basic Computer Skills Customer Service
We are looking for a Front Office Executive based in Lucknow. The ideal candidate is a recent graduate or has up to one year of experience. This role requires a dedicated and friendly individual who can effectively manage front office operations.**Key Responsibilities:**- **Guest Reception:** Welcome visitors and guests professionally, ensuring they feel comfortable and attended to as soon as they arrive.- **Telephone Management:** Handle incoming calls promptly and professionally, directing calls to appropriate departments or taking messages when necessary.- **Administrative Support:** Assist with various administrative tasks, including scheduling appointments and maintaining organized records, to ensure smooth office operations.- **Information Management:** Provide accurate information to visitors and clients about services offered and respond to general inquiries efficiently.- **Mail Handling:** Manage incoming and outgoing mail and packages, ensuring proper distribution and tracking of correspondence.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with clients, visitors, and staff effectively.- **Organizational Skills:** The candidate must be able to manage multiple tasks simultaneously and maintain attention to detail in a fast-paced environment.- **Computer Proficiency:** Familiarity with basic computer applications and office software is crucial for efficient performance of daily tasks.- **Interpersonal Skills:** A friendly demeanor and the ability to work collaboratively with others are important for creating a welcoming atmosphere.- **Professionalism:** The candidate should exhibit a high level of professionalism and discretion in handling sensitive information and interactions.
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Front Office Executive Jobs For Freshers - Thane

The Ocean Wave Family Spa and Saloon

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Thane West
Telephone Handling Data Management Customer Service Interpersonal Skills Presentable Front Desk Microsoft Office Basic Computer Skills Receptionist Activities
We are looking for a dedicated and friendly Front Office Executive to join our team in Thane West for a professional day Spa. This full-time position is perfect for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. **Greeting Visitors:** You will be the first point of contact for guests and clients, ensuring they feel welcomed and comfortable throughout their visit.2. **Handling Calls:** You will answer incoming calls, transfer them to the appropriate departments, and take messages when necessary, maintaining clear communication.3. **Maintaining Records:** You will manage visitor logs and maintain office records, ensuring all information is accurate and up to date.4. **Administrative Support:** You will assist with various administrative tasks, such as filing, data entry, and scheduling appointments, supporting the smooth running of the office.5. **Coordinating Meetings:** You will help organize meetings, prepare meeting rooms, and ensure any necessary materials are ready for attendees.Required Skills and Expectations:We seek a female candidate with a positive attitude and strong communication skills. You should have at least a 10th-grade education and be comfortable working in a fast-paced environment. Attention to detail, excellent organization, and the ability to multitask are essential. A friendly demeanor and a willingness to learn are crucial for success in this role. Prior experience in a front office or customer service role is a plus but not mandatory.
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  • 4 - 5 yrs
  • 2.0 Lac/Yr
  • Alampur Howrah
Customer Relationship Customer Service Customer Support MS CRM
We are looking for a dedicated Customer Relationship Manager to strengthen our connections with clients in Alampur, Howrah. The ideal candidate will have 4 to 5 years of experience and a passion for enhancing customer satisfaction.Key Responsibilities:- **Client Interaction:** Engage with clients to understand their needs, provide guidance, and solve any issues they may face. This fosters a strong relationship and encourages client loyalty.- **Account Management:** Oversee client accounts, ensuring all services are delivered effectively. Regularly review account performance and identify opportunities for upselling or cross-selling our products or services.- **Feedback Collection:** Actively gather client feedback to understand their satisfaction levels and areas for improvement. This helps us continuously enhance our offerings.- **Reporting:** Prepare regular reports on client interactions and service performance. This information helps management assess relationship strategies and make informed decisions.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, enabling effective interactions with clients. Proven problem-solving abilities are essential for addressing client concerns promptly. A keen understanding of customer needs and the ability to analyze feedback to drive improvements are also important. The candidate should be detail-oriented, organized, and capable of managing multiple client accounts simultaneously. A graduate degree is required, and proficiency in using customer relationship software will be an advantage. Female candidates are encouraged to apply for this full-time office-based position.
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  • 3 - 5 yrs
  • Thane West
Customer Relationship Manager Problem Management Service Marketing MS CRM
As a Customer Relationship Manager, you will play a crucial role in fostering strong relationships with our clients in Thane West. Your main responsibility is to ensure customer satisfaction and strengthen our companys reputation through excellent service.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to address their needs and concerns, promoting a positive relationship.- **Customer Feedback Management:** Gather and analyze customer feedback to improve services and tailor solutions to enhance customer experience.- **Problem Resolution:** Act as the first point of contact for any issues, ensuring timely and effective resolution to maintain customer satisfaction.- **Sales Support:** Assist the sales team by providing insights into customer requirements and potential cross-selling or upselling opportunities.- **Relationship Building:** Develop and maintain long-term relationships with key clients to ensure loyalty and retention.**Required Skills and Expectations:**You should have 3 to 5 years of experience in customer relationship management. A Higher or Advanced Diploma is necessary for this role. You must have strong communication and interpersonal skills, enabling you to connect easily with clients. Problem-solving abilities are critical, as you will need to handle customer issues effectively. A positive attitude and a proactive approach towards customer service are essential in ensuring client satisfaction. Proficiency in standard office software and CRM tools will assist you in managing client interactions efficiently. Your ability to work in an office environment and collaborate with team members will contribute to our overall success.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Kishangarh Ajmer
Front Officer Front Office Service Desk Front Desk Executive Customer Service Telephone Handling Receptionist Activities Front Desk
Job DescriptionCompany Name- Stonex Global Corporation Pvt LtdDesignation- Receptionist (Front Office Executive)Male/Female both can apply ( Female Preferred)Location - Kishangarh
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Anandwalli Nashik
Microsoft Office Customer Service Coordination Skills Tally Software Telephone Handling Receptionist Activities Data Management Presentable Front Desk Administrative Skills Basic Computer Skills
We are looking for a dedicated Front Office Executive to join our team in Anandwalli. This part-time position is ideal for recent school graduates seeking to start their careers in a professional environment. **Key Responsibilities:**- **Greeting Visitors:** Welcome clients and guests courteously, creating a positive first impression of our organization.- **Managing Phone Calls:** Handle incoming and outgoing calls, directing them to the appropriate departments while maintaining a professional demeanor.- **Scheduling Appointments:** Assist in organizing and maintaining schedules for meetings and appointments, ensuring efficient use of time for the team.- **Maintaining Office Supplies:** Monitor and manage office supplies inventory, placing orders as necessary to keep operations running smoothly.- **Assisting with Administrative Tasks:** Provide general administrative support, which may include data entry, filing documents, and responding to emails.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effective interaction with clients, visitors, and team members.- **Organizational Skills:** Ability to manage multiple tasks efficiently and prioritize work effectively in a busy office environment.- **Technical Proficiency:** Basic knowledge of computer applications such as MS Office (Word, Excel) is necessary for various tasks and documentation.- **Professionalism:** A friendly and professional attitude is crucial, as this role represents the face of the organization.- **Team Player:** Must be willing to collaborate with others and contribute positively to the office atmosphere. This position is an excellent opportunity for individuals seeking to develop their skills in a supportive professional setting.
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  • 5 - 10 yrs
  • 3.5 Lac/Yr
  • Cantonment Tiruchirappalli
Project Monitoring Good Communication Skills Office Work Clerical Work Customer Management Office Services Job Scheduling Customer Relationship Self Confidence
Roles & responsibilities Manage daily schedules, meetings, and appointmentsHandle phone calls, emails, and client communicationMaintain files, documents, and records (physical & digital)Prepare reports, letters, and official documentsCoordinate with staff and managementArrange travel, meetings, and office eventsData entry and database managementMaintain office records and documentationProcess invoices, bills, and basic accounts workHandle internal operations and support front officeUpdate MIS reports and daily work statusAssist in HR/admin tasks if required Key Skills RequiredBasic computer knowledge (MS Word, Excel)Good communication (English + local language)Typing speed & accuracyTime management and organization skillsAbility to handle multiple tasks
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.
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  • 0 - 6 yrs
  • Mohali Sector 82
Customer Relationship Customer Service Customer Management Customer Handling Interpersonal Skills
Job Summary:We are looking for a Customer Relationship Manager to build and maintain strong relationships with customers, ensure high satisfaction, and drive repeat business.Key Responsibilities:Manage and maintain customer relationshipsHandle customer queries, complaints, and feedbackEnsure timely follow-ups and issue resolutionMaintain customer database and recordsCoordinate with sales and support teamsIdentify opportunities for upselling/cross-selling
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Delhi
Operations Management Customer Service Vendor Management Inventory Management Communication Skills
As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. **Key Responsibilities:**- **Administrative Support:** You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- **Data Management:** Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- **Communication Coordination:** Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- **Operational Reporting:** Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- **Team Collaboration:** Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.
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  • 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Bangalore
Time Management Customer Service Leadership Team Management Safety Procedures
Housekeeping Supervisor (Female) job for apartment, Timing 09:00 am to 05:00 pm, weekly offs 4nos, 18500+ salary. Team Leadership: Supervising and training housekeeping staff, creating staff shifts/schedules, and enforcing company policies, including attendance.Quality Inspection: Conducting regular inspections of guest rooms and public areas to ensure compliance with sanitization and cleanliness standards.
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  • 0 - 1 yrs
  • Raghunathpur Purulia
Sales Call Records Management Call Handling Teamwork Time Management Customer Service
We are looking for a dedicated and friendly Receptionist Cum Telecaller to join our team in Raghunathpur Purulia. This role is essential for ensuring a positive first impression and efficient communication with customers.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests as they arrive, providing a friendly and professional atmosphere.- **Handling Incoming Calls:** Answer phone calls promptly, directing them to the appropriate personnel and addressing basic inquiries.- **Telecalling:** Make outbound calls to potential clients, introducing our services and answering questions to generate interest.- **Maintaining Records:** Keep track of call logs and visitor information for future reference and follow-ups.- **Assisting Administrative Tasks:** Provide support for daily administrative activities, such as scheduling appointments and organizing files.- **Managing Front Desk:** Ensure the front desk area remains tidy and organized, making sure all necessary supplies are stocked.**Required Skills and Expectations:**- **Communication Skills:** Must have excellent verbal communication skills to interact effectively with clients and team members.- **Customer Service Attitude:** A friendly demeanor and a focus on providing outstanding customer service are essential.- **Basic Computer Skills:** Familiarity with office software and phone systems, allowing efficient management of administrative tasks.- **Team Player:** Ability to work well in a collaborative environment and assist colleagues when needed.- **Organization:** Strong organizational skills to manage multiple tasks and maintain an orderly work environment. Candidates with a diploma and little to no experience are encouraged to apply. This is a full-time position that requires working on-site.
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Relationship Manager (Freshers) Mumbai

Orchids international school

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Female
  • Mumbai
Customer Relationship Negotiation Skills Customer Service Interpersonal Skills
We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.
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  • 2 - 4 yrs
  • 3.8 Lac/Yr
  • Nashik
Customer Service Software Communication Skills
Job Title: Customer Care Manager (CCM) - AutomobileLocation: NashikExperience: 3-5 YearsIndustry: AutomobileJob Overview:We are looking for a dynamic and customer-focused Customer Care Manager (CCM) to oversee customer service operations in the automobile sector. The candidate will be responsible for enhancing customer satisfaction, managing service teams, and ensuring a seamless customer experience across all touchpoints.Key Responsibilities:Manage end-to-end customer service operations for sales and after-sales supportHandle customer complaints, escalations, and ensure timely resolutionDevelop and implement customer satisfaction strategies (CSI)Monitor service quality and ensure adherence to company standardsCoordinate with service, sales, and technical teams for issue resolutionMaintain customer feedback records and generate reportsConduct regular follow-ups with customers to improve retentionTrain and guide customer care executives and service advisorsEnsure achievement of customer satisfaction and retention targetsKey Skills Required:Strong customer handling and problem-solving skillsExcellent communication and interpersonal abilitiesKnowledge of automobile service processesLeadership and team management skillsCRM software knowledgeAbility to handle pressure and manage escalationsQualification:Graduate / MBA (Preferred)Automotive or Management background preferredExperience:5-10 years in customer service within the automobile industryExperience in dealership or service center preferred.
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  • Fresher
  • 5.0 Lac/Yr
  • Kolkata
Aviation Grooming Professional Communication Computer Teamwork Time Management Customer Service Reservation Systems
As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.
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  • Fresher
  • 1.3 Lac/Yr
  • Female
  • Nirman Vihar Delhi
Shop Keeper Shop Manager Teamwork Problem Solving Customer Service
We are looking for a dedicated and friendly female Shop Keeper to join our team in Nirman Vihar, Delhi. This full-time position is perfect for freshers who have completed their 10th grade and are eager to start their career in retail.As a Shop Keeper, you will be responsible for managing the day-to-day operations of the store. You will greet and assist customers, helping them find products and answering their questions. You will also handle the cash register, process transactions accurately, and maintain a tidy shop environment. Keeping track of inventory, restocking shelves, and organizing displays are important tasks to ensure the shop looks appealing and is well-stocked, allowing for a seamless shopping experience.The ideal candidate should have good communication skills, a friendly demeanor, and a strong desire to provide excellent customer service. Being organized and detail-oriented is essential, as you will manage cash handling and keep records accurately. We expect you to have basic math skills for handling transactions and a good understanding of sales principles. A willingness to learn and adapt to the fast-paced retail environment is crucial.If you are motivated, eager to learn, and enjoy interacting with people, we encourage you to apply. This role will provide you with valuable experience in the retail industry while contributing to our welcoming shop atmosphere.
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Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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