Customer Operations Female Jobs in Kolkata

As a Back Office Executive, your role will focus on supporting the company's operations through various administrative tasks. Your key responsibilities include:- **Data Entry**: Accurately entering information into databases and systems, ensuring that all data is up-to-date and organized.- **Record Keeping**: Maintaining physical and electronic files, including official documents and correspondence, to ensure easy access to information.- **Client Support**: Assisting with inquiries and support requests, helping to resolve issues by coordinating with other departments as needed.- **Reporting**: Preparing reports on activities, helping to track progress and performance metrics that assist in decision-making.- **Administrative Tasks**: Handling day-to-day administrative duties such as scheduling appointments, answering phone calls, and managing office supplies to ensure smooth operations.To succeed in this role, you should possess the following skills and expectations:- **Attention to Detail**: A strong ability to spot errors and ensure accuracy in data entry and documentation.- **Organizational Skills**: Efficiently managing multiple tasks and prioritizing work to meet deadlines in a fast-paced environment.- **Communication Skills**: Strong verbal and written communication abilities to effectively interact with colleagues and clients.- **Technical Proficiency**: Familiarity with basic office software, such as MS Office and data management systems.- **Team Player**: Ability to work well with others, contributing positively to the work environment. Candidates should be female, with a minimum of 1 to 2 years of relevant back office experience and at least a 12th-grade education. This is a full-time position requiring you to work from the office in Kolkata.

Role DescriptionThis is a full-time on-site role for an Office Assistant located in Kolkata. The Office Assistant will perform day-to-day administrative and clerical tasks to ensure the smooth functioning of the office. Responsibilities include managing phone calls, handling office equipment, scheduling appointments, maintaining office supplies, and providing general administrative support to the team.QualificationsStrong Phone Etiquette and effective Communication skillsProficiency in Administrative Assistance and Clerical SkillsExperience with Office Equipment and related operationsAbility to multitask, prioritize, and manage time efficientlyAttention to detail and organizational skillsProficiency in basic computer applications such as Microsoft Office SuiteEducational qualification: High school diploma or equivalent; additional certifications in office administration are a plusknowledge about Tally Software.

Key Responsibilities:1. Customer Relationship:- Build and maintain strong relationships with customers to ensure their needs are being met efficiently.2. Data Management:- Organize and maintain important data and documents for the smooth running of the back office operations.3. Computer Operations:- Utilize computer systems and software to perform daily tasks such as data entry, email communication, and report generation.4. Recruitment Development:- Assist in the recruitment process by screening resumes, scheduling interviews, and coordinating with candidates.5. Organizational Management:- Coordinate and oversee various administrative tasks to ensure the office operates smoothly and efficiently.Required Skills and Expectations:1. Excellent communication skills to effectively interact with customers and colleagues.2. Strong attention to detail to accurately manage data and documents.3. Proficiency in computer operations and software such as Microsoft Office.4. Ability to multitask and prioritize tasks in a fast-paced work environment.5. Organizational skills to effectively manage office operations and administrative tasks.6. Previous experience in a similar role and knowledge of back office operations is preferred.

A Trainer is responsible for developing the skills, knowledge, and performance of employees or participants through structured training programs. Their main goal is to ensure individuals are competent, confident, and able to perform their roles effectively.Key Responsibilities:Conduct training sessions (classroom, on-the-job, or online).Identify training needs through performance analysis or feedback.Design and develop training materials, manuals, and assessments.Evaluate training effectiveness and provide feedback to management.Support continuous learning and employee development initiatives.Key Skills:Strong communication and presentation skills.Good understanding of adult learning principles.Patience and adaptability.Ability to motivate and engage learners.Organizational and time management skills.

We are seeking a customer-focused Customer Care Executive to join our team. will be responsible for handling inbound and outbound customer interactions, addressing inquiries, and driving sales conversions through excellent service and communication.

Experience in direct sales

Maa tara property Hiring for back office executive for official work from office . office time 10:30 am to 7:30 pmoffice location salt lake Tuesday weekend contact for more details

Looking for a candidate (preferably female) for a smooth back-office operations, providing essential administrative and logistical support across various departments like logistics and purchasing, while ensuring accurate record keeping and data entry.Responsibilities: Coordinate and communicate seamlessly with different departments (logistics, purchasing, etc.) in Kolkata. Process and manage entries into company databases and systems with precision and timeliness. Assist with data management and reporting tasks. Maintain and organize physical and digital files and documents efficiently. Prepare and process paperwork related to purchases and logistics. Liaise with vendors and suppliers as needed. Perform other administrative duties as assigned.Qualifications: Minimum 2.5 years of experience in a back-office or administrative role. Strong proficiency in MS Excel, including data entry, formulas, and functions. Excellent communication and interpersonal skills. Ability to prioritize tasks, manage time effectively, and meet deadlines. Meticulous attention to detail and accuracy. Strong organizational skills. Proficiency in written and spoken English.Technical Skills (Preferred): Familiarity with additional office software like MS Word, PowerPoint, and a database management system.Location: Kolkata, IndiaCompensation & Benefits: Competitive salary range of Rs. 15,000 - Rs. 18,000 per month.

Female - Urgent opening For Back Office Executive required for administrative & operation location- Kolkata, Tiretti

About Company- We are a startup IMF certified organization, here we deal in insurance sector, mutual funds and other financial products, we got our trade license on 20th February 2023 in the name of d2s wealth imf llp.

Designation - CRM (ThinkSurf udaan)Experience - 3yrs - 4 yrsSalary -20K - 30KTiming - 10:00 am - 7:00 pm Job Location - Mani Casadona, New Town, Opposite to EcospaceNote - Looking for a Female candidate for the position.Job Responsibilities:To build and maintain positive relationships with customersHandling customer inquiries, complaints, and feedback, and ensuring that customers are satisfied with the services provided by the agency.Responsible for maintaining customer data and ensuring that it is accurate and up-to-date. Developing and implementing customer retention strategies to ensure that customers continue to use the agency's services. This may include creating loyalty programs, offering special discounts or incentives, and providing excellent customer service.You will be responsible for generating regular reports on customer interactions, sales, and marketing campaigns. Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etcshould also have knowledge on International PackagingRequirement and Skills :Ability to present, persuade and communicate effectivelyProficiency in English; knowledge of additional languages is an advantageDemonstrable ability to handle crisesBest WishesHRD Thinksurfmedia

We want a Female Candidate for this job.She have to be good in verbal communication.She has to have a basic knowledge in MS Office and Tally.She has to be smart and communicative.She has to be Experienced in Client Handling.Qualification- Graduate and Above.Salary will be 12K-14K in Hand.

Back Office Executive required