1235

Support Assistant Jobs

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kolkata
Internal Communication Customer Associate
Job Title: Multi-Domain Sales and Support Associate (Field Sales, Customer Executive, BFSI, and Voice Processes)Locations: Noida, Delhi NCR, Chennai, Hyderabad, Chandigarh, Ahmedabad, Mumbai (Ghansoli), Bangalore, KolkataExperience: Freshers to 3 Years (Role-dependent)CTC / Salary Range: 2.0 LPA to 5.5 LPA (14,500 to 23,000 per month in-hand + Performance Incentives up to 30,000)---Basic Eligibility and QualificationsQualification: 12th Pass / Graduate / MBA (Role-dependent; MBA with minimum 60% for Field RM).Skills: Strong communication in English and Hindi, basic computer knowledge (Excel/Email), and a sales-driven attitude.Work Schedules: Day shifts, rotational shifts, and US night shifts (5-day or 6-day work weeks based on domain). Transport facility provided for night shifts as applicable.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Ass
We are looking for enthusiastic individuals to join our team as Airport Staff in Bhubaneswar, India. This full-time role is ideal for candidates with varying levels of experience, from freshers to those with a few years of work history. A minimum education level of 10th pass is required.nnKey Responsibilities:nn- Customer Service: Provide assistance to passengers at various airport locations, ensuring all inquiries and needs are addressed promptly and professionally. You will play a vital role in creating a welcoming atmosphere for travelers.nn- Check-In Assistance: Help passengers with the check-in process, verifying travel documents and ensuring smooth flow at counters. You will be responsible for guiding travelers through the steps needed to complete their check-in efficiently.nn- Baggage Handling: Assist in the management of passenger luggage, ensuring that bags are properly loaded and unloaded. Attention to detail is crucial here to prevent any loss or damage to personal belongings.nn- Safety Compliance: Maintain awareness of safety procedures and protocols throughout the airport. You will need to adhere to all security measures to create a safe environment for everyone.nnTo succeed in this role, candidates should possess strong communication skills and a friendly demeanor, as interacting with passengers is a key part of the job. Being flexible and a team player is essential, as airport operations often require adapting to changing situations.
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Looking For Assistant Manager IT

International Recruiters

  • 6 - 12 yrs
  • 14000/Yr
  • Afghanistan +1 Kabul
System Administration Network Administration Hardware Maintenance Data Backup Database Management IT Strategy Technical Support Network Administrator Budget Management Cyber Security CCTV Maintenance
#Hiring for #UAE #AbudhabiAccount Manager - Sales B2BEducation : Bachelor in IT or MBA in IT or Sales Min 3+ yrs #UAE experience in IT Networking / Cyber security Products,Account Manager - Sales- #AbudhabiExperience- 4-6 years in B2B sales or business development, with at least 3 years in the UAE market- Ideally from IT, cybersecurity, technology services or SaaS- Evidence of hunting: opening new accounts, not only servicing existing onesMust have *Valid UAE VISA & Valid Driving License , Budget 160K to 180K AED Per Year . Contact #InternationalRecruiters#WhatsApp @internationalrecruiters / +91-9444558407 WhatsaApp / or Voice +91-7077830480
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Care Customer Service Customer Support Service Marketing
We are looking for enthusiastic, professional, and customer-focused candidates for the position of Airport Ground Staff / Customer Associate Executive.The selected candidates will be responsible for assisting passengers, providing excellent customer service, managing airport-related operations, and ensuring a smooth and comfortable travel experience.Key Responsibilities:- Assist passengers with check-in and boarding procedures.- Handle customer queries and provide travel-related information.- Support passenger assistance and baggage-related services.- Manage customer complaints and resolve service-related issues.- Coordinate with airport staff and other operational departments.- Maintain professional communication and ensure customer satisfaction.Eligibility Criteria:- Minimum Qualification: 10th / 12th Pass or Graduate.- Age Limit: 18-30 Years.- Good communication and interpersonal skills.- Basic English and Hindi communication skills.- Freshers and experienced candidates can apply.- Smart personality with a positive attitude.Job Type: Full-TimeDepartment: Airport Operations & Customer ServiceSalary: As per company normsLocation: Airport / Airport-Related OperationsApply Now: Interested candidates can apply for this opportunity.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Jammu
Cabin Crew Cabin Attendant Airlines Cabin Crew Air Hostess Flight Attendant Flight Steward Flight Stewardess Ground Staff Passenger Handling Passenger Support Passenger Service Executive Airport Passenger Service Associate Guest Relation Executive Airport Operation Airport Representative
Job TitleCabin Crew / Cabin AttendantDepartmentFlight Operations / In-Flight ServicesLocationsJammuSrinagarLehShimlaKullu-ManaliAmritsarLudhianaBathindaJalandharDehradunChandigarhJob SummaryA Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger Safety- Conduct pre-flight safety inspections of the aircraft cabin.- Check emergency equipment before every flight.- Ensure safety equipment is functional and accessible.- Verify emergency exits remain unobstructed.- Demonstrate safety procedures before takeoff.- Ensure passengers comply with safety regulations.- Monitor cabin security throughout the flight.- Handle emergency situations calmly and efficiently.- Administer first aid when required.- Coordinate emergency evacuation if necessary.2. Passenger Service- Welcome passengers professionally.- Assist passengers during boarding.- Help passengers locate assigned seats.- Assist with cabin baggage storage.- Provide assistance to elderly passengers, children, and passengers with disabilities.- Offer special assistance to pregnant passengers.- Resolve passenger concerns courteously.- Maintain a positive travel experience.3. Food & Beverage Service- Prepare meal carts.- Serve meals and refreshments.- Offer beverages according to airline service standards.- Handle special meal requests.- Monitor passenger dietary requirements.- Maintain food hygiene standards.- Collect used trays after meal service.- Manage onboard inventory.4. Cabin Management- Ensure cabin cleanliness.- Monitor lavatory cleanliness.- Maintain cabin temperature and lighting.- Secure cabin before takeoff and landing.- Conduct regular cabin checks.- Assist passengers during turbulence.- Ensure seat belts are fastened when required.5. Emergency Responsibilities- Respond to fire emergencies.- Handle decompression situations.- Manage medical emergencies.- Perform CPR if trained.- Use emergency equipment correctly.- Guide passengers during emergency landings.- Manage security threats.- Coordinate with cockpit crew during emergencies.6. Documentation- Complete flight reports.- Record onboard incidents.- Prepare inventory reports.- Report passenger complaints.- Submit lost-and-found reports.- Record medical incidents.- Maintain accurate service records.7. Customer Care- Handle customer complaints professionally.- Resolve service issues promptly.- Provide information regarding flight schedules.- Assist with missed connections.- Offer special attention to VIP passengers.- Support nervous or anxious passengers.- Maintain excellent customer satisfaction.8. Teamwork- Coordinate with pilots.- Work closely with fellow cabin crew.- Assist ground staff during boarding.- Coordinate with catering teams.- Support maintenance staff when necessary.- Participate in crew briefings and debriefings.Daily DutiesBefore Flight- Attend pre-flight briefing.- Review flight information.- Check weather updates.- Verify passenger information.- Inspect safety equipment.- Prepare cabin.- Check catering supplies.- Ensure emergency equipment is operational.During Boarding- Welcome passengers.- Verify seating.- Assist with luggage.- Help special-needs passengers.- Conduct safety checks.- Ensure cabin readiness.During Flight- Conduct safety demonstrations.- Serve meals and beverages.- Respond to passenger requests.- Monitor cabin safety.- Perform regular cabin inspections.- Handle emergencies if required.After Landing- Assist passengers during disembarkation.- Inspect aircraft cabin.- Complete documentation.- Report incidents.- Secure company equipment.Required QualificationsEducational Qualification- 10+2 (Higher Secondary) minimum.- Diploma or Bachelor's degree preferred.- Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical Skills- Aviation safety procedures- Emergency response- First aid and CPR- Passenger handling- Cabin equipment operation- Food and beverage service- Aviation regulations- DocumentationSoft Skills- Excellent communication- Customer service orientation- Teamwork- Leadership- Time management- Problem-solving- Decision-making- Patience- Adaptability- Professional appearance- Positive attitude- Stress management- Conflict resolution- Cultural awarenessPhysical Requirements- Good overall health and physical fitness.- Ability to stand and walk for extended periods.- Ability to lift and store cabin baggage.- Good vision (corrected vision acceptable as per airline policy).- Ability to swim (required by many airlines).- No visible tattoos or piercings where prohibited by airline policy.- Professional grooming standards.Working Conditions- Rotational shifts.- Domestic and international flights.- Night duties.- Weekend and holiday work.- Long flying hours.- Jet lag and changing time zones.- Frequent travel.Equipment Used- Safety and emergency equipment- Public address (PA) system- Interphone- Meal carts- First aid kits- Fire extinguishers- Automated External Defibrillator (AED)- Emergency slides and life jacketsKey Performance Indicators (KPIs)- Passenger satisfaction scores- Safety compliance- On-time cabin readiness- Service quality- Complaint resolution- Emergency preparedness- Grooming and professionalism- Team performance- Accuracy of flight documentationCareer Progression- Cabin Crew / Flight Attendant- Senior Cabin Crew- Lead Cabin Crew- Cabin Supervisor- Purser / Cabin Manager- In-Flight Service Manager- Cabin Crew Trainer- Quality & Safety Auditor- Base Manager- Cabin Services ManagerSalary (India - Approximate)- Fresher: 25,000-45,000 per month- Experienced (2-5 years): 45,000-80,000 per month- Senior Cabin Crew: 80,000-1,50,000+ per month- International airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Nashik
Marketing Retail Sales Channel Sales Customer Support Customer Handling Counter Sales Soft Skills Direct Sales Lead Generation Technical Sales Target Achievement Basic Computers
Key ResponsibilitiesCustomer Engagement & Sales: Greet customers warmly as they enter, assist them in finding products, answer questions, and provide tailored product recommendations to meet sales targets.Point of Sale (POS) Operations: Process cash, credit, and digital payment transactions accurately using the POS register system; manage returns, exchanges, and promotional discounts smoothly.Visual Merchandising & Stocking: Assist with unpacking stock shipments, tagging merchandise, restocking shelves, and maintaining attractive visual displays according to company guidelines.Store Maintenance: Keep the sales floor, fitting rooms, checkout counters, and inventory storage areas clean, organized, and tidy throughout the operational hours.Loss Prevention: Maintain alertness on the sales floor to minimize shoplifting, monitor inventory accuracy, and report safety hazards or missing stock to management.Product Knowledge: Stay up-to-date on current promotions, active sales campaigns, store inventory, and feature updates across product lines.
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  • 0 - 3 yrs
  • Noida Sector 52
Lead Generation Up-selling Sales Process Sales Negotiation Closing Skills Follow-Up Sales Techniques Time Management Attention to Detail Product Knowledge Communication Skills Customer Relationship BPO Operations International BPO Customer Guidance Domestic BPO Chat Support
Hiring: Customer Service AssociateCompany: Bright Future RPD Hiring SolutionsJob ID: BP106Location: Sector 52, NoidaDepartment: BPOSalary: 25,000-28,000 per monthExperience: 0-3 YearsQualification: 12th Pass and AboveJob DescriptionBright Future RPD Hiring Solutions is hiring Customer Service Associates for a BPO process in Noida. Candidates will provide customer support through phone, email, chat, and social media while ensuring customer satisfaction and resolving queries efficiently.Daily Responsibilities- Handle customer queries through calls, emails, chat, and social media.- Understand customer concerns and provide accurate solutions.- Resolve customer issues at the first point of contact whenever possible.- Maintain customer satisfaction and follow service quality standards.- Achieve daily performance targets and KPIs.- Update customer information and interaction records.- Escalate complex issues to the appropriate team when required.Required Skills- Good communication and customer-handling skills.- Problem-solving and active listening.- Basic computer knowledge.- Ability to meet performance targets.- Customer-focused attitude.Apply NowRecruitment Partner: Bright Future RPD Hiring SolutionsContact Person: Rajan SharmaContact Number: 8595974460Interested freshers and experienced candidates can contact us for further details.
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  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Kolkata
Email & Whatsapp Support Data Management Report Preparation AI Travel Assistant Event Organizer
Executive Assistant(EA) to the FoundernKolkata, WB Full-time, On-site 1-2 years experience Salary - 30k - 35k/ monthnnAbout the RolenWe're looking for a sharp, dependable Executive Assistant to work closely with our Founder. You'll be the go-to person for keeping their day organized, managing priorities, and making sure nothing falls through the cracks - someone comfortable with everyday tools like Excel, WhatsApp, and AI assistants (ChatGPT, Claude), and who can be trusted to remember what others forget.nnWhat You'll DonProvide day-to-day administrative and executive support directly to the FoundernManage the Founder's schedule, meetings, and follow-ups across email and WhatsAppnMaintain and organize records, trackers, and documentation in ExcelnUse AI tools (ChatGPT, Claude) to speed up research, drafting, and daily tasksnTrack ongoing priorities, deadlines, and action items without needing constant remindersnCoordinate with internal teams and external contacts on the Founder's behalfnHandle sensitive information with discretion and professionalismnnWhat You Bringn1-2 years of experience as an Executive Assistant, preferably supporting a founder or senior leadernStrong working knowledge of ExcelnComfortable using AI tools like ChatGPT and Claude for daily worknHighly organized with a sharp memory for detail and follow-throughnProactive, reliable, and able to multitask without dropping the ballnGood communication skills, written and verbalnAbility to handle confidential matters with discretionnnHow to ApplynSend your application to hr@spotlightmarketing.in, or hit the Apply button below.
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  • Fresher
  • 1.8 Lac/Yr
  • Lucknow
Excellent English Communication Spoken English
Full Time (WFO)Process: chat/voice process Profile: Customer Support AssociateLog in hours: 9 hours shift ( 8 hours login and 1 hour break)Shift timings: Rotational shifts Salary: 13k to 15k6 days working with 1 rotational week of*Notes:* Excellent communication skillsRole & Responsibilities. Handling customers. Solving queries
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Kitchen Helper - Full Time

Star Travels and Consultancy

Kitchen Helper Kitchen Assistant Helper Food Preparation Vegetable Cutting Chopping Kitchen Cleaning Hygiene Maintenance Dish Washing Hotel Helper Restaurant Helper Housekeeping Support
** URGENT RECRUITMENT FOR MALDIVES***Position: KITCHEN HELPER - 02 Nos*Salary: USD 300/(INR 26,500 )Salary will be in MVR* Job Details:-* Contract: 2 Years* Location: Male City* Duty: 10 Hours* Food: Company Provided* Accommodation: Company Provided Requirements:*Age: 22-35 Max *Skills-Experience in Kitchen / Hotel preferred,Able to do Multi-Task, Good Communication, Medically Fit Only* Industry: Hotel / Restaurant / Hospitality*Qualification: 10th / 12th PassSkills: Kitchen Helper, Kitchen Assistant, Food Preparation, Cutting & Chopping, Hygiene.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Koundampalayam Coimbatore
Hindi Faculty Customer Support Inbound Calls Objection Handling BPO Voice Telugu Kannada
We are looking for a Customer Support Associate (HINDI) to join our team in Koundampalayam, Coimbatore. This part-time role is perfect for candidates with 0 to 1 year of experience and requires a minimum of 12th-grade education.In this position, you will handle inbound customer calls, addressing inquiries and providing assistance in Hindi. You will be responsible for registering customer complaints, coordinating with service engineers, and following up on service requests to ensure timely resolution. Additionally, you will maintain service records to track customer interactions and outcomes effectively.To succeed in this role, you should have excellent communication skills in Hindi, along with the ability to empathize with customers and troubleshoot basic issues. Patience and problem-solving abilities are essential, as you will be interacting with diverse customer queries. Familiarity with computer systems and proficiency in basic software will aid in maintaining records efficiently.The work location is from the office in Koundampalayam, and you should be prepared to work during assigned hours, including any required shifts. We expect candidates to be reliable, adaptable, and focused on providing excellent customer service. If you are passionate about helping others and willing to learn, this is a great opportunity for you.
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  • 0 - 6 yrs
  • Zirakpur
Law Courtroom Advocacy Legal Brief Writing Problem-solving Legal Knowledge Legal Ethics Legal Analysis Deposition Preparation Legal Document Drafting Legal Writing Legal Drafting Legal Research Time Management Teamwork Trial Preparation Litigation Support
We are seeking a Law Associate to join our team in Zirakpur. This full-time position is suitable for recent graduates and those with up to six years of experience in the legal field. nnKey Responsibilities:nn- Legal Research: Conduct thorough research on various legal topics to support cases and assist senior attorneys. This involves understanding statutes, regulations, and relevant case law.nn- Drafting Legal Documents: Prepare legal documents such as contracts, agreements, and briefs. Clear and precise writing is essential to ensure compliance with legal standards and to accurately reflect the interests of clients.nn- Case Management: Assist in managing ongoing cases by organizing files, tracking deadlines, and preparing for hearings. This requires attention to detail and strong organizational skills.nn- Client Interaction: Communicate with clients to gather information, provide updates, and clarify legal procedures. Building rapport and understanding clients' needs is crucial for effective client service.nnRequired Skills and Expectations:nnCandidates should possess a law degree and demonstrate a strong understanding of legal principles. Excellent written and verbal communication skills are necessary to articulate complex legal concepts clearly. Candidates must be adaptable and capable of managing multiple tasks in a fast-paced environment. Strong analytical skills are essential for effective problem-solving. A commitment to professionalism and ethical standards in all interactions is expected from applicants.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
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  • 0 - 6 yrs
  • 25.0 Lac/Yr
  • Mumbai
Air Hostess Flight Attendant Flight Steward Flight Stewardess Customer Service Executive Customer Support Passengers Handling Passenger Service Airport Passenger Service Associate Cabin Crew Cabin Attendant Airlines Cabin Crew Ground Hostess
Job TitleAir Hostess LocationsMumbaiJob SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger Service- Welcome passengers onboard in a professional and friendly manner.- Assist passengers with seating arrangements and cabin luggage.- Provide information regarding flight schedules, safety procedures, and onboard services.- Ensure passengers are comfortable throughout the flight.Safety & Security- Conduct pre-flight safety checks of emergency equipment.- Demonstrate safety procedures and emergency protocols to passengers.- Ensure all passengers comply with aviation safety regulations.- Handle emergency situations calmly and efficiently.- Administer first aid when required.In-Flight Operations- Serve meals, snacks, and beverages to passengers.- Maintain cleanliness and hygiene inside the aircraft cabin.- Monitor passenger behavior and address any issues professionally.- Coordinate with pilots and ground staff for smooth operations.Customer Relationship Management- Resolve passenger complaints and concerns politely.- Deliver high-quality hospitality and customer experience.- Assist elderly passengers, children, and passengers with special needs.Documentation & Reporting- Prepare flight reports and incident documentation.- Maintain records of onboard sales and inventory if applicable.Required Skills- Excellent communication and interpersonal skills.- Strong customer service and hospitality skills.- Good problem-solving and decision-making ability.- Ability to remain calm under pressure.- Teamwork and coordination skills.- Grooming and professional appearance.- Basic knowledge of aviation safety procedures.Educational Qualification- Minimum: 10+2 (Higher Secondary).- Diploma or Degree in Hospitality, Aviation, or Tourism preferred.- Cabin Crew certification is an advantage.Eligibility Criteria- Good command of English and Hindi.- Pleasant personality and positive attitude.- Physically fit and medically healthy.- Good eyesight and hearing.- Ability to swim is preferred by many airlines.Experience- Freshers can apply.- Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working Conditions- Rotational shifts including nights, weekends, and holidays.- Domestic and international travel opportunities.- Long working hours and time-zone adjustments.Salary Range (India)- Fresher: 25,000 - 45,000 per month- Experienced Cabin Crew: 50,000 - 1,20,000+ per month- International airlines may offer higher salary packages and travel benefits.
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  • 1 yrs
  • 5.0 Lac/Yr
  • Noida Sector 62
Chat Process Voice Process International BPO BPO Non Voice Process Chat Support BPO Non Voice
WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658
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Looking For Duct Fitter

Dolphin Manpower

DUCT FITTER Fitter Assistant Fitter HVAC Duct Installation and Fitting Duct Support and Hanger Installation Basic Knowledge Of HVAC Systems Ability to Work at Height Good Teamwork and Coordination
ONLY INDIAN & PAKISTANI CANDIDATES APPLYInstall and assemble HVAC air-conditioning ductwork at project sites.Read and understand basic HVAC ducting drawings and layouts.Measure, cut, and fit GI and other ducting materials according to specifications.Install duct sections, dampers, grilles, diffusers, flexible ducts, and related components.Seal duct joints properly to prevent air leakage.Support and hang ductwork using approved supports and brackets.Coordinate with HVAC technicians, insulators, and other MEP workers.Check duct alignment, level, and installation quality.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Dima Hasao
Customer Relationship Customer Support Interpersonal Skills
Handle Inquiries: Answer customer questions through phone calls, live chat, email, and social media.Resolve Issues: Troubleshoot complaints, process refunds, or fix service glitches.Provide Information: Explain company products, prices, and policies clearly.Maintain Records: Document all customer interactions and updates inside a CRM Software (Customer Relationship Management) system.HR RINKY-8721023842
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  • Fresher
  • 2.3 Lac/Yr
  • Female
  • Mysore
CRM Online Lead Generation Email Marketing
About the RoleStar Knowledge is looking for enthusiastic and detail-oriented freshers to join our Marketing Support team. The ideal candidate will assist in lead generation, email marketing, LinkedIn outreach, and creative content development for marketing campaigns. This is an excellent opportunity for individuals looking to build a career in Email Marketing and business development.Key Responsibilities1. Lead Generation & OutreachIdentify and research potential leads using online tools, directories, and platforms.Execute outbound email marketing campaigns to nurture and engage prospects.Support LinkedIn marketing activities, including outreach, messaging, and profile optimization.2. Campaign Content CreationCreate visually appealing posts, banners, and creatives for email and LinkedIn campaigns using tools like Canva (or similar).Assist in developing marketing content such as emails, posts, and promotional materials.3. Marketing Operations SupportUpdate and maintain lead databases and track campaign performance.Collaborate with the sales and marketing teams to align strategies.Monitor engagement metrics and share campaign insights.4. Documentation & Process SupportPrepare reports, maintain documentation, and follow internal processes.Ensure accuracy and quality in all deliverables.Required SkillsStrong communication skills (written and verbal).Basic understanding of email marketing and LinkedIn outreach is an advantage.Ability to use Canva or similar design tools for creating marketing creatives.Good research skills and attention to detail.Eagerness to learn digital marketing tools and platforms (training will be provided).EligibilityAny graduate (MBA, BBA, BCom, BA, BCA, BE, or related fields).Fresher or up to 1 year of experience in marketing support / lead generation.Passion for Email marketing and creative content development.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Delhi NCR
Multitasking MS Excel Microsoft Office Email Support Computer Skills Data Entry Good Communication Skills Internal Communication English Language Quick Learner
We are looking for a Back Office Assistant to support our team with various administrative and operational tasks. This position is remote and requires a dedicated individual who can manage their time effectively while contributing to the team's success.Key Responsibilities:- Data Entry: Accurately input and maintain data in the system to ensure information is up to date and accessible.- Record Management: Organize and manage physical and digital files, ensuring all documents are properly stored and easy to retrieve.- Communication Support: Assist with internal communications, helping to relay messages and information among team members.- Report Generation: Compile periodic reports from collected data to help the team analyze performance and make informed decisions.- Administrative Assistance: Perform general administrative duties such as scheduling meetings, answering queries, and assisting with paperwork.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in a similar role. Strong organizational skills are essential for managing multiple tasks effectively. Attention to detail is crucial when handling data and documents to minimize errors. Excellent written and verbal communication skills are needed to support team interactions clearly. Proficiency in using various computer applications and software will aid in completing tasks efficiently. Self-motivation and the ability to work independently in a remote setting are key to success in this role.
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  • 3 yrs
  • 8.5 Lac/Yr
  • Vadodara
Technician Activities Electrical Installation PLC Programmer Troubleshooting Skills HIGH VOLTAGE and POWER ELECTRONICS BASED EQUIPMENST Technical Support Associate Customer Support
We are looking for a Service Engineer with at least 3 years of experience to join our team in Vadodara. The ideal candidate will have a graduate degree and be ready to work full-time in the office. This role requires a detail-oriented individual who can troubleshoot and resolve technical issues efficiently.Key Responsibilities:- Technical Support: Provide technical support to customers by diagnosing and resolving equipment issues. You will troubleshoot problems, either remotely or on-site, ensuring customer satisfaction.- Preventive Maintenance: Perform regular maintenance checks and repairs on various machines to ensure their proper functioning. This helps in minimizing downtime and prolonging equipment life.- Installation and Setup: Oversee the installation and configuration of new equipment. You will ensure that machines are set up correctly and functional according to specifications.- Documentation: Maintain accurate records of service requests, repairs, and maintenance procedures. Good documentation helps in tracking service history and ensures compliance.Required Skills and Expectations:- Candidates should have strong problem-solving abilities and technical skills in equipment maintenance. - Excellent communication skills are essential for explaining technical issues to customers clearly and effectively.- You should be capable of working independently and managing time efficiently to prioritize tasks.- A strong understanding of electrical and ELECTRONICS systems is crucial for this role, along with a commitment to continuous learning and improvement.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Chennai
Cabin Crew Cabin Attendant Airlines Cabin Crew Air Hostess Flight Attendant Flight Steward Flight Stewardess Ground Staff Passenger Handling Passenger Support Passenger Service Executive Airport Passenger Service Associate Guest Relation Executive Airport Operation Airport Representative
Job TitleCabin Crew / Cabin AttendantDepartmentFlight Operations / In-Flight ServicesLocationsChennaiCoimbatoreTiruchirapalliMaduraiSalemThoothukkudiVelloreHosurKadapaKurnoolJob SummaryA Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger Safety- Conduct pre-flight safety inspections of the aircraft cabin.- Check emergency equipment before every flight.- Ensure safety equipment is functional and accessible.- Verify emergency exits remain unobstructed.- Demonstrate safety procedures before takeoff.- Ensure passengers comply with safety regulations.- Monitor cabin security throughout the flight.- Handle emergency situations calmly and efficiently.- Administer first aid when required.- Coordinate emergency evacuation if necessary.2. Passenger Service- Welcome passengers professionally.- Assist passengers during boarding.- Help passengers locate assigned seats.- Assist with cabin baggage storage.- Provide assistance to elderly passengers, children, and passengers with disabilities.- Offer special assistance to pregnant passengers.- Resolve passenger concerns courteously.- Maintain a positive travel experience.3. Food & Beverage Service- Prepare meal carts.- Serve meals and refreshments.- Offer beverages according to airline service standards.- Handle special meal requests.- Monitor passenger dietary requirements.- Maintain food hygiene standards.- Collect used trays after meal service.- Manage onboard inventory.4. Cabin Management- Ensure cabin cleanliness.- Monitor lavatory cleanliness.- Maintain cabin temperature and lighting.- Secure cabin before takeoff and landing.- Conduct regular cabin checks.- Assist passengers during turbulence.- Ensure seat belts are fastened when required.5. Emergency Responsibilities- Respond to fire emergencies.- Handle decompression situations.- Manage medical emergencies.- Perform CPR if trained.- Use emergency equipment correctly.- Guide passengers during emergency landings.- Manage security threats.- Coordinate with cockpit crew during emergencies.6. Documentation- Complete flight reports.- Record onboard incidents.- Prepare inventory reports.- Report passenger complaints.- Submit lost-and-found reports.- Record medical incidents.- Maintain accurate service records.7. Customer Care- Handle customer complaints professionally.- Resolve service issues promptly.- Provide information regarding flight schedules.- Assist with missed connections.- Offer special attention to VIP passengers.- Support nervous or anxious passengers.- Maintain excellent customer satisfaction.8. Teamwork- Coordinate with pilots.- Work closely with fellow cabin crew.- Assist ground staff during boarding.- Coordinate with catering teams.- Support maintenance staff when necessary.- Participate in crew briefings and debriefings.Daily DutiesBefore Flight- Attend pre-flight briefing.- Review flight information.- Check weather updates.- Verify passenger information.- Inspect safety equipment.- Prepare cabin.- Check catering supplies.- Ensure emergency equipment is operational.During Boarding- Welcome passengers.- Verify seating.- Assist with luggage.- Help special-needs passengers.- Conduct safety checks.- Ensure cabin readiness.During Flight- Conduct safety demonstrations.- Serve meals and beverages.- Respond to passenger requests.- Monitor cabin safety.- Perform regular cabin inspections.- Handle emergencies if required.After Landing- Assist passengers during disembarkation.- Inspect aircraft cabin.- Complete documentation.- Report incidents.- Secure company equipment.Required QualificationsEducational Qualification- 10+2 (Higher Secondary) minimum.- Diploma or Bachelor's degree preferred.- Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical Skills- Aviation safety procedures- Emergency response- First aid and CPR- Passenger handling- Cabin equipment operation- Food and beverage service- Aviation regulations- DocumentationSoft Skills- Excellent communication- Customer service orientation- Teamwork- Leadership- Time management- Problem-solving- Decision-making- Patience- Adaptability- Professional appearance- Positive attitude- Stress management- Conflict resolution- Cultural awarenessPhysical Requirements- Good overall health and physical fitness.- Ability to stand and walk for extended periods.- Ability to lift and store cabin baggage.- Good vision (corrected vision acceptable as per airline policy).- Ability to swim (required by many airlines).- No visible tattoos or piercings where prohibited by airline policy.- Professional grooming standards.Working Conditions- Rotational shifts.- Domestic and international flights.- Night duties.- Weekend and holiday work.- Long flying hours.- Jet lag and changing time zones.- Frequent travel.Equipment Used- Safety and emergency equipment- Public address (PA) system- Interphone- Meal carts- First aid kits- Fire extinguishers- Automated External Defibrillator (AED)- Emergency slides and life jacketsKey Performance Indicators (KPIs)- Passenger satisfaction scores- Safety compliance- On-time cabin readiness- Service quality- Complaint resolution- Emergency preparedness- Grooming and professionalism- Team performance- Accuracy of flight documentationCareer Progression- Cabin Crew / Flight Attendant- Senior Cabin Crew- Lead Cabin Crew- Cabin Supervisor- Purser / Cabin Manager- In-Flight Service Manager- Cabin Crew Trainer- Quality & Safety Auditor- Base Manager- Cabin Services ManagerSalary (India - Approximate)- Fresher: 25,000-45,000 per month- Experienced (2-5 years): 45,000-80,000 per month- Senior Cabin Crew: 80,000-1,50,000+ per month- International airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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Freshers For Ground Staff - Hyderabad

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - Ticketing Support: Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- Baggage Services: Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- Information Services: Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- Safety and Security Compliance: Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Coimbatore. This is a full-time position suitable for individuals with 0 to 6 years of experience and a minimum education level of 12th pass.Key Responsibilities:- Customer Service: Engage with passengers at the airport, assisting with boarding and luggage handling to ensure a pleasant travel experience.- Check-in Assistance: Help passengers with check-in procedures, including printing boarding passes and verifying travel documents.- Luggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled with care and delivered to the correct destination.- Safety Procedures: Follow safety protocols and regulations while performing duties, ensuring a secure environment for both passengers and staff.- Communication: Interact with airport teams and passengers, conveying information about flight schedules and gate changes effectively.- Problem Solving: Address and resolve passenger inquiries or concerns quickly and professionally to maintain high customer satisfaction levels.Required Skills and Expectations:Candidates must have excellent communication skills, both verbal and written, to interact well with passengers and colleagues. A friendly and approachable demeanor is essential for customer service roles. Basic computer skills are required to assist with check-in tasks efficiently. Additionally, candidates should be able to work in a fast-paced environment and handle multiple tasks effectively. Punctuality, teamwork, and a professional appearance are crucial aspects expected from all Ground Staff members.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Passenger Handling Airport Operation Customer Service Customer Support Guest Handling Ground Operation Ground Management Good Communication Skills
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.
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  • Fresher
  • 6.0 Lac/Yr
  • Garhwa
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Information Desk Associate, you will be the first point of contact for travelers at the airport. Your role is vital in providing information, assistance, and ensuring a smooth experience for passengers.Key Responsibilities:- Provide Information: Greet passengers and answer their questions about flight timings, boarding gates, and airport services to help them navigate the airport easily.- Assist with Queries: Address concerns or special requests from passengers, guiding them to the right services or personnel for further assistance.- Manage Lost and Found: Help passengers report lost items and coordinate with the appropriate department for retrieval.- Promote Services: Inform travelers about available airport services, such as lounges, dining options, and transportation, to enhance their travel experience.- Maintain Desk Area: Keep the information desk organized and stocked with essential materials such as maps, brochures, and forms to ensure ready assistance.Required Skills and Expectations:- Good communication skills are essential to interact positively with a diverse range of travelers.- Strong customer service orientation must be maintained to ensure passengers feel valued and supported.- Basic computer skills are required for checking flight information and managing customer inquiries effectively.- A friendly and approachable attitude will help foster a welcoming environment for all passengers.- Being a team player is important, as collaboration with other airport staff is key to providing seamless service. This role is suitable for freshers, and no prior experience is required. A minimum education of 10th grade is needed to apply.
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  • Fresher
  • 6.0 Lac/Yr
  • Khurda
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an Airport Information Desk Associate to join our team in Khurda, India. This role is suitable for freshers who are eager to start their career in the aviation industry. You will help travelers by providing important information and assisting them with their inquiries.Key responsibilities include welcoming passengers and visitors to the airport. You will greet them with a friendly smile and ensure they feel comfortable and informed. Providing accurate information about flight schedules, terminal services, and amenities is essential. You will assist travelers in navigating the airport and direct them to various services like check-in counters, baggage claims, and lounges.Handling customer inquiries and complaints effectively is a crucial part of this job.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Goa
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Air
We are looking for dedicated individuals to join our team as Ground Staff in Goa, India. This full-time position is ideal for candidates with 0 to 5 years of experience and requires a minimum education level of 12th pass.nnKey Responsibilities:nn1. Customer Service: Engage with passengers, assist them with inquiries, check-in processes, and luggage handling to ensure a pleasant travel experience.n2. Coordination: Work closely with other airport staff to ensure seamless operations, addressing any issues that arise during flight operations.n3. Safety and Security: Conduct safety checks and ensure compliance with safety regulations, maintaining a secure environment for all passengers and staff.n4. Documentation: Manage and process necessary paperwork, including boarding passes and luggage tags, ensuring accuracy and attention to detail.nnRequired Skills:nnStrong communication skills are essential for interacting with passengers and colleagues effectively. Teamwork is crucial, as you will be coordinating with various departments. A positive attitude and the ability to handle stressful situations will enhance your performance in this role. Attention to detail is vital in maintaining safety standards and ensuring efficiency in operations.nnExpectations:nnCandidates should possess a willingness to learn and adapt to new processes. Flexibility with work hours is important, as you may need to work in shifts. A professional appearance and demeanor are expected, as you will be representing the company while interacting with the public.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Ranchi
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Aviation Fresher
Join our team as an Airport Ticketing Staff member in Ranchi, India. This role is ideal for individuals looking to start or advance their careers in the travel industry.nnKey Responsibilities:nn- Ticket Booking and Management: Assist passengers with booking flight tickets, making changes, and managing reservations to ensure a smooth travel experience.n n- Customer Service: Provide excellent support to customers by answering inquiries, addressing concerns, and guiding them through the ticketing process with a friendly attitude.n n- Documentation Verification: Check necessary travel documents to confirm travel eligibility and ensure compliance with airline regulations.n n- Problem Resolution: Address any issues or discrepancies in ticketing and collaborate with relevant departments to find solutions effectively.nnRequired Skills:nn- Communication Skills: Strong verbal communication skills are essential for interacting professionally with passengers and staff.n n- Attention to Detail: Accuracy is crucial in managing bookings and handling travel documents to avoid errors.n n- Teamwork Ability: Willingness to work collaboratively in a team environment, supporting colleagues to provide the best service to customers.n n- Basic Computer Proficiency: Familiarity with computers is needed for managing ticketing systems and databases efficiently. nnCandidates should have completed at least the 10th grade, with 0 to 5 years of experience. A positive attitude and eagerness to learn are key to succeeding in this full-time office role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Amritsar
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive
Join our team in Amritsar as an Airline Ground Staff member. This role is crucial for ensuring smooth operations at the airport, providing excellent service to travelers, and maintaining safety and efficiency.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.n n2. Safety Compliance: Follow safety protocols and guidelines to maintain a secure environment for both passengers and staff.nn3. Communication: Act as a point of contact between passengers and the airline, providing necessary information and addressing any concerns effectively.nn4. Baggage Management: Monitor and assist with the proper handling and delivery of baggage to minimize delays and enhance customer satisfaction.nn5. Team Coordination: Collaborate with various departments, including pilots and cabin crew, to ensure seamless operations.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th pass and be comfortable working full-time in an office setting. The role is open to individuals with zero to five years of experience, making it suitable for both freshers and those with some prior experience. Strong interpersonal skills are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are also important, as is a commitment to maintaining high standards of service and safety.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
IT Technical Support Engineer IT Support Engineer Technical Support Engineer IT Support L2 Technical Support Engineer L1 Technical Support Engineer
Key ResponsibilitiesProvide technical support to customers via phone, email, chat, or remote sessions.Diagnose, troubleshoot, and resolve hardware, software, application, and network-related issues.Log, track, and manage support tickets through the ticketing system.Escalate complex technical issues to appropriate teams and follow up until resolution.Install, configure, and maintain software applications and systems.Monitor system performance and identify potential issues proactively.Create and maintain technical documentation, knowledge base articles, and troubleshooting guides.Assist customers with product setup, upgrades, and configuration.Collaborate with engineering, product, and quality teams to improve support processes and product performance.Ensure compliance with service-level agreements (SLAs) and company support standards.
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Hiring For Senior Customer Support

Impact HR & KM Solutions

  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Care Senior Customer Care Executive Senior Customer Support Executive Customer Support Senior Customer Service Executive Customer Care Associate
We are looking for a Senior Customer Support Executive to join our team in Nashik. In this role, you will be responsible for providing high-quality customer support and ensuring customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats by addressing customer questions and issues promptly to maintain high service standards.- Resolve Customer Issues: Investigate and troubleshoot customer problems, providing effective solutions while keeping the customer informed throughout the process.- Maintain Customer Records: Update and manage customer information in our systems accurately to ensure easy access to customer history and service requests.- Collaborate with Teams: Work closely with other departments, such as sales and technical support, to facilitate seamless service and resolve complex customer concerns quickly.- Training New Team Members: Assist in training and mentoring new staff, sharing knowledge and best practices to help them excel in their roles.Required Skills and Expectations:- You should have 2 to 3 years of experience in a customer support role, demonstrating your ability to handle customer interactions effectively.- Strong communication skills, both verbal and written, are essential for conveying information clearly and professionally to customers.- Problem-solving abilities are crucial, allowing you to assess situations, identify issues, and propose effective solutions.- Familiarity with customer support software and tools is important to efficiently manage customer inquiries and track service requests.- A positive attitude and patience are expected, as you will be dealing with diverse customer needs and challenges daily.
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Customer Support Executive

Impact HR & KM Solutions

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Nashik
Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in
Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.
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