- Develop and implement effective sales strategies to achieve the dealerships sales targets and objectives.- Analyze market trends, customer feedback, and competitor activities to optimize sales efforts.- Lead, motivate, and manage a team of sales representatives to achieve sales targets.- Conduct regular training sessions to improve product knowledge, customer service skills, and sales techniques.- Build and maintain strong, long-term relationships with customers to foster loyalty and repeat business.- Handle escalated customer issues and resolve complaints in a timely and professional manner.- Prepare monthly, quarterly, and annual sales forecasts and ensure that targets are met or exceeded.- Collaborate with the inventory and procurement teams to ensure the dealership has the right mix of vehicles to meet customer demand.- Stay up-to-date with the latest models, features, and technologies in Honda vehicles.- Oversee the sales process, from lead generation and prospecting to finalizing the sale and customer delivery.- Collaborate with the marketing team to design promotional campaigns, advertisements, and events that generate qualified leads.- Manage the sales departments budget, ensuring effective allocation of resources for training, marketing, and lead generation activities.- Work closely with the finance, service, and parts departments to ensure a seamless customer experience.- Regularly assess the performance of sales staff, providing feedback and guidance for continuous improvement.- Implement strategies to enhance customer satisfaction throughout the purchasing process.- Encourage repeat business and referrals through follow-up calls, surveys, and loyalty programs.- Monitor and report on key performance indicators (KPIs), such as sales conversion rates, lead-to-sale ratios, and customer acquisition costs.