216

Fresher Hardware Support Jobs

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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Mumbai
Computer Hardware Desktop Support Troubleshooting Skills Software Installation Laptop Support Hardware Installation Software Troubleshooting OS Installation IT Hardware
We are looking for a motivated and skilled Laptop Service Engineer to join our team in Mumbai. This role is ideal for individuals who have a passion for technology and are eager to learn. You will mainly be responsible for troubleshooting and repairing laptops to ensure they function optimally.Key Responsibilities:1. **Diagnosing Issues:** You will identify hardware and software problems in laptops by performing thorough inspections and tests.2. **Repairing Hardware:** You will replace or repair faulty components, such as keyboards, displays, and circuit boards, ensuring all repairs meet quality standards.3. **Software Installation:** You will install and configure operating systems and necessary software, ensuring laptops are ready for use by customers.4. **Customer Support:** You will provide assistance to customers by explaining repairs and answering any questions they may have about their devices.5. **Maintaining Records:** You will keep accurate records of repairs and services completed, including updating the inventory of parts used.Required Skills and Expectations:Candidates should be familiar with basic laptop hardware and software systems. Attention to detail is critical to ensure the quality of repairs. Strong problem-solving skills and the ability to work under pressure are essential. As this is an entry-level position, a willingness to learn and adapt is highly valued. Male candidates are preferred for this position, and applicants should have completed at least the 10th grade.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Kolkata
Computer Hardware Networking Technical Services Hardware Support PC Assembling
Good Knowledge in Laptop and Desktop repairMain ResponsibilitiesDiagnosing hardware problems in desktops, laptops, and peripheralsAssembling and configuring computersInstalling RAM, SSD/HDD, motherboard, SMPS, graphics cards, etc.Troubleshooting boot issues, overheating, and component failuresReplacing faulty hardware partsInstalling operating systems and basic driversMaintaining printers, scanners, routers, and networking devicesPerforming preventive maintenance and system cleaningData backup and basic recovery supportProviding technical support to users or clients
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Nashik
Cybersecurity Hardware Maintenance Operating Systems Programming Project Management System Upgrades Virtualization Database Management Technical Support Data Analysis Network Security Server Administration Scripting IT Infrastructure Software Installation
Job Title: Technical EngineerJob OverviewWe are seeking a highly analytical and solution-oriented Technical Engineer to oversee our technical operations, optimize production processes, and provide engineering support across departments. In this role, you will be responsible for troubleshooting complex machinery/system issues, supervising engineering projects, ensuring compliance with quality standards, and occasionally assisting clients with advanced technical queries.The ideal candidate possesses strong engineering fundamentals, hands-on diagnostic skills, and the ability to collaborate effectively with both on-ground production operators and senior management.Key Responsibilities1. Process Optimization & System TroubleshootingAnalyze existing engineering workflows, plant layouts, and machinery performance to identify bottlenecks and implement continuous improvements.Diagnose, troubleshoot, and resolve complex mechanical, electrical, or software-related faults in production equipment.Develop and implement standard operating procedures (SOPs) for machine usage, preventative maintenance, and safety protocols.2. Project Engineering & Design SupportCollaborate with design and R&D teams to translate blueprints, CAD models, and technical specifications into physical components or production runs.Oversee the installation, testing, and commissioning of new machinery, automated lines, or control systems.Manage technical documentation, including engineering drawings, component bills of materials (BOM), and validation reports.3. Quality Assurance & ComplianceMonitor production outputs to ensure compliance with company quality standards and international benchmarks (such as ISO standards).Conduct root-cause analysis (RCA) on product defects, material failures, or operational downtime, and deploy corrective actions.4. Technical Support & LiaisonProvide high-level technical guidance to production supervisors, machine operators, and maintenance technicians.Assist the sales or customer service teams by handling advanced technical queries from corporate clients, or joining on-site client consultations when required.
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Hiring Fresher - IT Support Executive - Guwahati

Lakshmi North East Solutions (LNES)

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Guwahati
HARDWARE TROUBLESHOOTING NETWORK SUPPORT Software Installation
As an IT Support Executive, you will play a key role in assisting users with their technology needs and resolving various IT issues.**Key Responsibilities:**- **User Support:** Provide direct technical support to staff, helping them with issues related to hardware, software, and network connectivity.- **Troubleshooting:** Diagnose and resolve problems efficiently, ensuring minimal disruption to daily operations. This includes both onsite and remote support.- **System Maintenance:** Perform regular checks and maintenance on IT equipment and infrastructure to ensure optimal performance.- **Documentation:** Maintain accurate records of support requests and resolutions in the ticketing system to track issues and improve future responses.- **Equipment Setup:** Assist in setting up new computers and peripherals, ensuring all systems are configured appropriately for user needs.- **Training:** Educate users on IT policies and best practices to enhance their knowledge and improve security protocols.**Required Skills and Expectations:**- **Technical Knowledge:** A basic understanding of computer systems, networks, and troubleshooting methodologies is essential. Familiarity with various operating systems and software applications is a plus.- **Communication Skills:** Strong verbal and written communication abilities to effectively explain technical information to non-technical users.- **Problem-Solving Skills:** Ability to think critically and analyze issues to find practical solutions quickly.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Adaptability:** Must be open to learning new technologies and processes in a fast-paced work setting.
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  • 0 - 4 yrs
  • Kannur
Computer Hardware Computer Hardware Maintenance Operating Systems Technical Support IT Infrastructure Software Installation
Handling onsite service calls for branded Laptop, Desktop & Monitor
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Jaipur
Technical Customer Support Hardware Networking Desktop Support Technical Services Networking Computer Networking
*Technical Support Executive* Jaipur Avenging Security Pvt LtdWe are hiring for the role of Technical Support Executive. Freshers as well as experienced candidates are welcome to apply. Training will be provided for 10 days.*Skills Required:*Basic Excel & formulasInternet surfingClient handlingOperating CRM/software applicationsBasic troubleshooting mindset*Work Responsibilities:*Perform Excel-related tasks and formulasGive software demos to clients via Google Meet or physical meetingsProvide training to clients on our software/productsInstall and configure products/softwareFind bugs/issues in software and prepare reports Experience: Fresher to 1+ Year (All accepted) Location: Jaipur
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Ulhasnagar Thane
Hardware Networking CCTV Installation Network Troubleshooting Hardware Installation Software Installation IT Support IP Setup Computer Networking
Job Title: Technical Support Engineer Company: Magnum Solutions Department: Technical / Service Support Job Summary:Magnum Solutions is seeking a Technical Support Engineer who can deliver excellent technical service and support to our clients. The role includes handling CCTV installations, networking, system troubleshooting, and on-site maintenance to ensure smooth and efficient operations.
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Hardware Networking Engineer (Fresher)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Ranjangaon Pune
Networking Hardware Networking Computer Hardware Desktop Support Laptop Support
We are seeking a Hardware Networking Engineer who is passionate about building and maintaining computer networks. This full-time role is based in Ranjangaon, Pune, making it ideal for fresh graduates or those with limited experience in hardware networking.Key Responsibilities:1. **Network Setup**: Assist in the installation and configuration of hardware components like routers, switches, and servers to establish reliable network connections.2. **Network Maintenance**: Monitor and maintain existing networks to ensure optimal performance and resolve any issues that may arise in a timely manner.3. **Troubleshooting**: Identify and troubleshoot hardware-related problems, working closely with team members to devise effective solutions.4. **Documentation**: Keep detailed records of network configurations, changes, and maintenance activities to support ongoing network management and compliance.5. **Collaboration**: Work alongside other engineers and IT professionals to support projects and improve overall network systems.Required Skills and Expectations:Candidates should possess a Diploma in a related field and have a foundational understanding of networking concepts. Strong analytical skills are essential for diagnosing hardware issues effectively. The ideal candidate should be detail-oriented and have a willingness to learn from experienced team members. As this role is suited for males, candidates must display effective communication skills and a collaborative attitude to thrive in a team environment. Flexibility and a proactive approach to problem-solving are also important for success in this position.
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Computer Hardware Engineer - Freshers

Advanced School of Computer Information India Pvt. Ltd.

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Fort Mumbai
Hardware Networking Computer Hardware Troubleshooting Skills Software Installation Laptop Support Hardware Installation Software Troubleshooting Desktop Support Network Troubleshooting Printer Support Outlook Configuration LAN Support CCTV Installation Computer Networking Printer Troubleshooting Assembling Backup Management
Junior Computer Hardware EngineerKey ResponsibilitiesInstallation, maintenance, and repair of computer systems and peripheralsDiagnosing hardware faults and providing timely solutionsAssembling and upgrading systemsNetwork troubleshooting (basic to advanced for senior role)Ensuring smooth functioning of IT infrastructureRequirementsFor Junior Engineer:Diploma/Certification in Hardware & NetworkingBasic knowledge of computer hardware and troubleshootingFreshers or 0-2 years experienceFor Senior Engineer:2+ years of hands-on experience in hardware engineeringStrong troubleshooting and diagnostic skillsKnowledge of networking, servers, and system managementAbility to handle independent assignmentsCandidates will have to visit the client's venue to troubleshoot and solve the hardware issues
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Goregaon West Mumbai Suburban
Troubleshooting Laptop Support Software Installation Software Support Networking Linux Network Security Hardware Networking IT Support Hardware Troubleshooting
Goregaon, Mumbai 0-1 YearResponsibilities:Troubleshoot hardware & software issuesInstall & configure systems, printers, applicationsBasic network (LAN/Wi-Fi) supportSystem updates & IT asset managementSkills:Basic hardware + software knowledgeWindows / MS Office familiarityBasic networking (IP, DNS)Problem-solving skills
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Computer Hardware Engineer (Freshers) Nashik

Career Club Consultancy and Management Services

  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Nashik
Hardware Engineer Computer Network Engineer Computer Engineer Desktop Support Walk in
Call on. Placement charges applicable.Functional Area:- Engineering - 24*7 Technical SupportEmployment Type:- Full Time, PermanentEducation:- Any Graduate or EquivalentExperience:- 0 to 3 yearsSalary:- 180000 to 210000Key Skill : CCNA, MCSE
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Customer Engineer (Male)

MOROS Infosystems Services Private Limited

  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Jabalpur
Basic Knowledge Of Computer Hardware & Peripherals Good Communication Skill Able to Understanding Things Easily Hardware Maintenance Problem-solving Troubleshooting Tools IT Infrastructure Customer Support Field Service Documentation Customer Satisfaction Technical Troubleshooting Communication Skills
As a Customer Engineer, your main goal is to provide excellent technical support and service to our clients. You will work directly with customers to resolve their product issues and ensure satisfaction.**Key Responsibilities:**- **Technical Support:** Assist customers with troubleshooting and resolving technical issues related to our products while ensuring timely and effective solutions.- **Product Installation:** Help in the installation and configuration of products at customer locations, ensuring they are set up for optimal performance.- **Customer Communication:** Maintain clear and friendly communication with customers to understand their needs, gather feedback, and provide updates on their queries.- **Documentation:** Document all customer interactions and technical resolutions in a systematic manner to ensure accurate record-keeping and knowledge sharing within the team.- **Continuous Learning:** Stay updated with the latest product features and industry trends to provide informed support and contribute to customer education.**Required Skills and Expectations:**- A diploma in a relevant field is required.- Candidates should have 0 to 4 years of experience in a technical support role.- Strong communication skills are essential for effectively interacting with customers and understanding their concerns.- Problem-solving abilities are crucial, as you will need to analyze situations and come up with effective solutions quickly.- A collaborative approach is expected, as you will work closely with team members to enhance the customer experience.This role requires a male candidate who is willing to work from the office in Jabalpur.
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  • Fresher
  • 1.8 Lac/Yr
  • Ekkaduthangal Chennai
Desktop Support Hardware Maintenance Customer Service Field Service OS Installation Hardware Support
We are looking for a Desktop Solution Engineer to join our team. The ideal candidate will have a passion for technology and a willingness to learn. This is a full-time position based in Ekkaduthangal and is open to fresh graduates.**Key Responsibilities:**- **Technical Support:** Provide support for desktop software and hardware issues. You will help troubleshoot problems and ensure that all devices are functioning correctly.- **Installation and Setup:** Assist in the installation and configuration of desktop computers and peripherals. You will set up new machines for users and ensure they are ready for use.- **User Training:** Offer basic training to users on how to use new systems and software. This helps ensure that everyone is comfortable and productive with their technology.- **Maintenance:** Regularly check and maintain desktop equipment. You will perform routine maintenance tasks to keep systems running smoothly.- **Documentation:** Keep records of support activities and solutions provided. Documenting your work helps build a knowledge base for future reference.**Required Skills and Expectations:**- A diploma or degree from I.T.I. is required. Freshers are encouraged to apply.- A strong interest in technology and eagerness to learn about desktop systems and components.- Good communication skills to effectively interact with team members and users.- Problem-solving abilities to troubleshoot and resolve technical issues independently.- Willingness to work full-time in an office environment, ensuring you can collaborate closely with the team and provide timely support.
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  • 0 - 3 yrs
  • Chennai
Hardware Troubleshooting Hardware Networking Desktop Support
Detecative & experienced technical skilled hardware engineer needed for fieldwork.
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Fresher hiring for Hardware Engineer

Bakkuendo India Pvt. Ltd.

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Dwarka Sector 7 Delhi
Hardware Networking Computer Hardware Network Troubleshooting Laptop Support
We are looking for a dedicated IT Hardware Engineer to join our team in Dwarka Sector 7, Delhi. This role is ideal for individuals with a keen interest in hardware and support, and it is perfect for those looking to kickstart their career in IT.Key Responsibilities:1. **Hardware Installation and Maintenance**: You will be responsible for setting up, installing, and maintaining computer hardware components to ensure smooth operations. This includes desktops, laptops, and peripherals.2. **Troubleshooting and Repairs**: You will diagnose and resolve hardware issues efficiently. This involves identifying problems and repairing or replacing faulty components to minimize downtime.3. **System Upgrades**: You will assist in upgrading existing systems by installing new hardware or software. This keeps our technology current and effective.4. **Support and Assistance**: You will provide support to end-users, offering guidance on hardware use and troubleshooting simple issues, ensuring they have a positive experience with our IT systems.5. **Documentation**: You will maintain accurate records of hardware inventory and service requests. This helps in tracking resources and planning for future upgrades.Required Skills and Expectations:Candidates should be male and have at least a 10th-grade education. A background or strong interest in IT hardware is essential, along with basic problem-solving skills. You should be a good communicator, comfortable working in a team, and eager to learn and adapt in a dynamic environment. Experience in IT support is a plus, but not necessary.
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Urgent Requirement For IT Support Manager

Mega Space IT Solutions Pvt Ltd

  • 0 - 1 yrs
  • Balasore
Hardware Maintenance Network Administration Technical Troubleshooting Asset Management IT Security CCTV Installation L1 Technical Support Engineer L2 Support Engineer Compliance
Provide onsite support for desktops, laptops, printers, scanners, IP phones, UPS, switches,routers, VC systems, CCTV, and other IT equipment. Perform preventive and predictive maintenance of IT equipment. Troubleshoot hardware and software issues (L1L2 support). Install and configure operating systems, software, and network connectivity. Manage incidents and service requests through helpdesk system and ensure SLA compliance. Handle IMAC activities (Install, Move, Add, Change) for IT infrastructure. Coordinate with ISP and third-party vendors for connectivity and warranty/AMC support. Provide Video Conferencing (VC) support including MS Teams, WebEx, and Google Meet. Maintain IT asset inventory and conduct periodic verification. Submit daily activity reports and escalate critical issues when required.
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Shivajinagar Pune
Computer Hardware Software Installation Computer Assembling Hardware Support Laptop Service Engineer Robotics Engineer Mobile Engineer
Required urgently Male / Female. Laptop / Computer / IT repair technician..Location FC Road, Shivaji Nagar, Pune ( Maharashtra )Contact @ 9890008191
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Desktop Support Engineer - Freshers

Dynacons Systems & Solutions Ltd.

  • Fresher
  • 2.0 Lac/Yr
  • Chennai
Desktop Administration Laptop Support Hardware Networking LAN-local Area Network Networking Desktop Support Hardware Installation Computer Hardware
Dynacons Systems & Solutions Ltd Desktop Support Freshers required for Field Support Location: Coimbatore & Chennai Open Position : 5 Nos Qualification- Any Graduate / 3 Yrs Diploma / Bsc CSE /BCA /BE Salary: CTC: 14.5 K Per Month, + traveling experience, R. Thiruvenkadam, Mob 9894533449Email ID r.thiruvenkadam@dynacons.comJDDesktop Engineer Fresher or 1 Year Qualification- Any Graduate / 3 Yrs Diploma/any Degree End-User Support - Desktop / Laptop / Printers SupportInstall desktop / Laptop OS, mail Client, applications such as MS Office Adobe Acrobat, WinZip, WinRar, as per Customers software deployment policy, and add or remove accessories, peripherals lick Printer DMP, scanner,Maintain inventory of spares at CUSTOMER Locations. Spares to be used or issued on a need basis after approval from the concerned CUSTOMERConfiguration of printers, scanners, etc.Configuration of internet settings and proxy settingsConfiguration of mail clients and troubleshooting mail client related issuesTroubleshoot and resolve desktop/laptop OS issuesTroubleshooting printer/scanner related issues at users desktop/laptop and reporting hardware issues to vendors
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Goa
Hardware Maintenance Technical Support IT Knowledge Documentation Skills Troubleshooting Remote Support Network Configuration Communication Skills
The Technical Service Executive will be JOB OPENING GOA JOB OPENING GOA JOB OPENING GOA Position: Technician - 02 Nos. Location: Goa About Us:Patil Enterprises is a Goa-based Automation Company looking for young, enthusiastic Engineers/Technicians to handle installation and service calls across Goa. Education Required:* Diploma or ITI Electrical / Electronics Experience:* Freshers welcome* Minimum 1 year experience preferred Salary:* As per industry standards Requirements:* Own vehicle* Valid driving licence Contact Details:Patil Enterprises, Goa +91 87884 94398 / +91 84199 00194 Interested candidates can share the resume to whatsapp or may call directlyresponsible for providing technical support and assistance to customers. This role involves troubleshooting, diagnosing, and resolving technical issues over the phone or in person.Key responsibilities include:1. Responding to customer inquiries and providing technical support via phone, email, or in person. This includes troubleshooting and resolving technical issues efficiently.2. Installing and configuring hardware and software systems for customers.3. Conducting regular maintenance checks on equipment to ensure optimal performance.4. Collaborating with other team members to resolve complex technical problems.The ideal candidate for this role will have:- A technical diploma or certification from I.T.I.- Strong problem-solving skills and attention to detail.- Excellent communication and customer service skills.- Ability to work well under pressure and meet deadlines.- Flexibility to work in a fast-paced environment and adapt to changing priorities.
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  • 0 - 6 yrs
  • Hyderabad
Computer Hardware Desktop Support Laptop Support IT Support Computer Hardware Networking Hardware Networking Networking
We are seeking a skilled and motivated Computer Hardware and Networking Technician to join our team. The ideal candidate should have strong technical expertise in computer hardware repair, software troubleshooting, and network management.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Mulund Mumbai
Computer Hardware Technician Laptop Service Engineer Laptop Engineer Hardware Support Hardware Hardware Technician
computer laptop hardware repair technician with basic knowledge of computers and laptops
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Fresher - Looking For Hardware Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Marunji Pune
Hardware Engineering Hardware Networking Computer Hardware Desktop Support Technician Activities Software Installation
We are seeking a motivated Hardware Engineer to join our team in Marunji, Pune. This entry-level position is perfect for recent graduates eager to start their career in hardware design and development.Key Responsibilities:1. **Design Development**: Assist in designing and testing hardware components and systems, ensuring they meet project specifications and performance standards.2. **Prototyping**: Support the creation of prototypes to validate designs, collaborating with experienced engineers to troubleshoot issues during the testing phase.3. **Documentation**: Maintain detailed records of design processes, test results, and development activities, ensuring compliance with industry standards and internal protocols.4. **Collaboration**: Work closely with cross-functional teams, including software and systems engineers, to integrate hardware solutions effectively.5. **Quality Assurance**: Participate in the review and analysis of hardware performance, suggesting improvements and conducting tests to ensure high-quality output.Required Skills and Expectations:The ideal candidate should hold a graduate degree in electronics or a related field. Strong analytical skills and a passion for technology are essential. Good problem-solving abilities and attention to detail are crucial for troubleshooting and improving designs. Candidates should also possess effective communication skills, enabling them to articulate ideas clearly and work within a collaborative team environment. A basic understanding of electronics principles and experience with design software will be beneficial.
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Hiring For 12th Pass Freshers - Desktop Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Hinjewadi Pune
Networking Hardware Networking Desktop Support Service Desk Troubleshooting Skills Computer Networking Laptop Support
We are looking for a Desktop Engineer to join our team in Hinjewadi, Pune. This entry-level position is ideal for individuals who are eager to start their careers in IT support and have a passion for problem-solving and technology.Key Responsibilities:- **Technical Support**: Provide assistance to users with hardware and software issues. Troubleshoot problems effectively and ensure timely resolution to enhance user experience.- **System Maintenance**: Regularly check and maintain desktop systems to ensure they operate smoothly. This includes updates, installations, and configuration of software applications.- **User Onboarding**: Help set up new employees
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Hardware & Network Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

Hardware Networking Computer Hardware Laptop Support Hardware Design Hardware Support Walk in
Key Responsibilities:Network Design and Implementation:Design and implement local area networks (LANs), wide area networks (WANs), and other networking systems.Install and configure networking equipment, including routers, switches, firewalls, and wireless access points.Hardware Installation and Maintenance:Install, configure, and maintain computer hardware components such as servers, workstations, and peripherals.Conduct routine hardware maintenance to ensure optimal performance.Troubleshooting:Diagnose and resolve hardware and network issues in a timely manner.Work with end-users to identify and troubleshoot hardware and network-related problems.Security:Implement and maintain security measures to protect the organization's computer systems and data.Monitor network security and respond to security incidents.Documentation:Create and maintain comprehensive documentation of network and hardware configurations.Keep inventory records of hardware and network equipment.Collaboration:Collaborate with other IT professionals, including system administrators, software developers, and support staff, to ensure seamless integration of hardware and network systems.Upgrades and Enhancements:Plan and execute hardware and network upgrades to meet evolving business requirements.Stay current with industry trends and technologies to recommend improvements and enhancements.Performance Monitoring:Monitor network performance and optimize configurations to ensure efficient data transmission.Implement performance tuning measures for hardware components.Qualifications and Skills:Bachelor's degree in Computer Science, Information Technology, or related field.Proven experience as a Hardware and Network Engineer or a similar role.In-depth knowledge of networking protocols, hardware components, and operating systems.Familiarity with security protocols and measures.Strong problem-solving and troubleshooting skills.Excellent communication and collaboration
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Hardware Networking Computer Hardware Server Support Desktop Support LAN-local Area Network Desktop Administration
Job Summary:The Desktop Support Engineer will be the primary point of contact for all IT-related issues experienced by end-users. This role is crucial for providing technical assistance, troubleshooting hardware and software problems, maintaining desktop and laptop systems, and ensuring seamless IT operations across the organization. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and a customer-centric approach to support our employees in Pune.Responsibilities:Technical Support:Provide first-level and second-level technical support for hardware (desktops, laptops, printers, peripherals) and software (operating systems, Microsoft Office Suite, business applications) issues.Diagnose and resolve technical problems efficiently via phone, email, remote desktop, or in-person support.Log all support requests and resolutions accurately in the IT service desk system.System Installation & Configuration:Install, configure, and upgrade desktop and laptop computers, ensuring proper networking, software installation, and peripheral connectivity.Set up new user accounts, profiles, and ensure proper access rights.Troubleshooting & Maintenance:Perform regular maintenance, upgrades, and patches for operating systems and applications.Conduct routine checks on system performance, network connectivity, and security.Troubleshoot network connectivity issues (LAN/WAN, Wi-Fi).User Training & Guidance:Educate users on best practices for IT security, software usage, and system maintenance.Create and update technical documentation and user guides.Asset Management:Assist in maintaining an inventory of IT hardware and software assets.Track asset allocation, movement, and decommissioning.Collaboration:Collaborate with senior IT staff, network administrators, and external vendors for complex issues or project implementations.Participate in IT projects as required.Security Adherence:Ensure adherence to company IT policies, security protocols, and data protection guidelines.
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