Desktop Support Engineer Graduate Fresher Jobs in Bangalore

Role OverviewWe are looking for a motivated Desktop Support Engineer (L1) to provide first-line technical support to end users. The role involves handling day-to-day IT incidents, service requests, and troubleshooting issues related to desktops, laptops, printers, operating systems, and basic networking.Key ResponsibilitiesProvide L1 technical support to end users via phone, email, or in person.Troubleshoot and resolve issues related to:Desktops, laptops, and peripherals (printers, scanners, etc.).Operating systems (Windows, macOS, Linux as applicable).Microsoft Office / O365 applications.Basic networking (LAN, Wi-Fi, VPN).Handle user account creation, password resets, and access requests via Active Directory / M365.Escalate unresolved incidents to L2/L3 teams as per defined SLAs.Document incidents, solutions, and service requests in the ITSM tool (ServiceNow, Remedy, etc.).Support installation, configuration, and upgrades of hardware/software.Ensure compliance with IT security policies and asset management procedures.Required Skills & Qualifications12 years of experience in IT / Desktop Support (or relevant internship for freshers).Strong knowledge of Windows OS, MS Office, O365, and basic hardware troubleshooting.Understanding of basic networking concepts (IP, DNS, DHCP, Wi-Fi).Experience with Active Directory user management.Familiarity with ITSM tools (ServiceNow, JIRA, Remedy, etc.) is a plus.Good communication and customer service skills.

ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397

As a Hardware Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today's market.Your Role and ResponsibilitiesEnterprise Systems development Lab- part of ISDL, has Internship & Job opportunities in the Design & Development of Processors for IBM Mainframe & Power systems.If you have a degree in VLSI design or electronics and looking for building a career in hardware aspects of the processor development, have skills interested in the Processor core development, Logic Design, Analog circuits, Physical Design, Custom layout, Memory & Library characterization.Computer Science graduates interested in the design and development of algorithms to verify validate and debug the processor Architecture & Performance, Logic Design, Analog circuits, Physical Design, Custom layout, Verification, Pre & Post Silicon Validation, Memory & Library characterization & EDA tooling.IBM Systems development lab works on the development of latest generation processors that power the IBM Z Systems (Mainframe) & IBM Power Systems.The Enterprise Systems Development team in Bangalore is a microcosm of the global Systems development lab. As a member of the ESD team you will have an opportunity to work on the Design/ Verification/ Pre-Silicon Validation Physical design/ EDA Library/ Memory characterization/ Post silicon validation of the Processor chip that is being developed in the latest technologies of 5nm, 3nm & beyond.

Job descriptionResponds to client inquiriesProvides technical support to usersTroubleshoots hardware and software issuesProvides instructions or directly sets up desktop hardwareAssists with installation of computer software and operating system updatesRecords logs of rendered supportJob Types: Full-time, PermanentBenefits:Health insuranceProvident FundShift:Day shiftRotational shiftWork Days:Monday to FridayWeekend availabilityInterested can share your updated CV to Abirami 8148920435

- PC assembling and Disassembling.- PC maintenance and Troubleshooting.- Local and Network Printer installation and troubleshooting.- OS& Driver installation, Updating.- Antivirus Installation & updating.- LAN Troubleshooting.- Install and test desktop software applications and internet browsers.- Test computers to ensure proper functioning of computer systems.- Train end users on usage of computer hardware and software.- Antivirus installation to all desktops and laptops.

Wipro, HCL, IBM Based online internship with Certification courseProfile: Trainee Network EngineerTrainee System AnalystTrainee Cyber Security EngineerTrainee Cloud Support EngineerProject-Based Online Training By Expert.New Weekdays Batch StartingSpecial Offer AvailableBook Your Seat Now

1) Diagnose hardware and software problems, and replace defective components.2) Perform data backups and disaster recovery operations.3) Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.4) Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.5) Perform routine network start-up and shutdown procedures, and maintain control records.6) Confer with network users about how to solve existing system problems.7) Install and Configure Printers.8) Maintain logs related to network functions, as well as maintenance and repair records.9) Research new technology, and implement it or recommend its implementation.10) Maintain an inventory of parts for emergency repairs.11) Communicate with clients to determine needs and explain complex issues12) Conduct research and studies on site 13) Manage field activities and implement engineering designs 14) Diagnose construction or machinery problems15) Resolve malfunctions or other crises when they arise16) Oversee repairs and technical improvements 17) Install new systems and technology18) Inspect and test material and machinery for safety19) Ensure proper maintenance of onsite equipment

Dear Aspirant,Walk -in with Resume Walk-out with an Offer,One day Interview Process,....... Just 1 Round of Interview, easy selection..Designation Desktop Support Engineer Roles and Responsibilities :You would be engaged in : Ensuring low down time for productiondesktops. Preventive / Corrective maintenance of all thedesktops. Managing and Maintaining operating system Endpoint Protection atdesktoplevel, Microsoft issues. Responsible for Backups and Restore of critical data according to users request. Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues. Ensuring Encryption in all Laptop users for data security, and EFS backup Managing and updating Windows patches forDesktopsand Laptops. UPS Monitoring Providing Mobile devices support (Microsoft Active Sync) for corporate users Managing and Maintaining Projectors for Meeting and Conference purpose. Providingsupportfor Voice communications Deploying, Managing and configuring network Printer. Interacting with Vendors for Hardware & Software Support Ensuring low down time for production desktops. Preventive / Corrective maintenance of all the desktops Managing and Maintaining Symantec Endpoint Protection atdesktoplevel Responsible for Backups and Restore of critical data according to users request Responsible for 1st level troubleshooting in Servers and Network related issues.Benefits : Day Shift freshers 18kExp - Venue : Black and White Business Solutions Pvt Ltd,#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038Land Mark: CMH Buss-stop or KFC Bus-stopContact Details :HR - LeenaInterview Days - Monday to SaturdayTimings - 9: 30 am to 2:00 pm

Immediate opening for Desktop and Technical Support EngineerNo of openings :10Experience : 0-1 (for freshers)Salary : 2.4 LPACompany : Wipro, IBM, HCLSend your c/v for :

Dear Candidate,Greeting from Quess Corp!Job Title- Technical Support EngineerLocation: Bangalore ( Electronic City or Whitefield )Responsibilities:1. Working from a standard protocol and utilizing documented processes to respond to clients' issues. Some judgment may be used to supplement the outlined process.2. Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming client's contacts and proactive notification systems.3. Respond to service, product, technical, and client-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on client entitlement (for example more complex warranty).4. Begin to proactively assist clients to avoid or reduce problem occurrence.5. Work is often reviewed by the Supervisor or Team Lead.Knowledge and Skills:1. Articulate in excellent written and verbal communication skills.2. Experience in client-facing roles either remote or face-to-face.3. Computer proficiency with applicable software applications.4. Demonstrated problem-solving skills.5. Accuracy in data entry.6. Excellent fluency in language to be supported.7. Experience in a phone-based remote role, e- support, e-chat, or similar.8. Familiarity with computer technology.9. Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.Eligibility Criteria:1. Excellent communication skills2. Excellent Knowledge or working experience on desktop and PC / Laptop troubleshooting / Software Troubleshooting / Networking related issuesJob Profile:1. Troubleshooting Hardware/Networking/OS-related queries of our global Clients over calls or through Software.2. Handle Global clients and initiate the right response to them, positively and professionally.3. Deal with a wide range of products using a powerful

You would be engaged in : Ensuring low down time for production desktops. Preventive / Corrective maintenance of all the desktops. Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues. Responsible for Backups and Restore of critical data according to users request. Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues. Ensuring Encryption in all Laptop users for data security, and EFS backup Managing and updating Windows patches for Desktops and Laptops. UPS Monitoring Providing Mobile devices support (Microsoft Active Sync) for corporate users Managing and Maintaining Projectors for Meeting and Conference purpose. Providing support for Voice communications Deploying, Managing and configuring network Printer. Interacting with Vendors for Hardware & Software Support Ensuring low down time for production desktops. Preventive / Corrective maintenance of all the desktops Managing and Maintaining Symantec Endpoint Protection at desktop level Responsible for Backups and Restore of critical data according to users request Responsible for 1st level troubleshooting in Servers and Network related issues.

Desktop Support Engineer Responsibilities:Responding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the clients location or connecting via a remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking and connection issues.Advising on software or hardware upgrades.Providing basic training in computer operation and management.Completing job reports and ordering supplies.

Urgent Hiring Network Support EngineerCompany : Tech MahindraSalary : 20KDail HR Recruiter from10 AM to 5 PMEvision Technoserve (ISO 9001-2015) Hiring Fresher

Provides quality technical support to drive satisfactionDocuments technical issues and develops test cases to address similar concerns in the futureDiagnoses and troubleshoots network issues to avoid downtimeMonitors cases and handles critical user accountsMaintains compliance with standard operating procedures to ensure data securityGives timely and relevant user updates for cases being solvedWorks with various teams to resolve problems

About Apna Mart Apna Mart - Redefining grocery experience for Bharat (Tier 2+ Cities)Apna Mart (AM) is an omnichannel startup (online and offline) founded by IITians with a technology-enabled, efficient marketing and operations drive. Apna Mart aims to build a growing platform for millions of Kirana stores in India. We are focused on creating a great walk-in experience for all our customers and increase accessibility to a diverse collection of dynamic products at affordable prices in their neighborhood. We intend to thrive as a preferred platform for the new products in the market to reach the right audience through excellent in-store and online support.We are an enthusiastic and passionate team bringing variegated experiences in our unique way to the table. If you are looking for learning and tremendous growth in your work environment, this is the right stop.Roles & Responsibilities Answering Internal/Customer inquiries and listening to their problems/asks Troubleshooting the reported problems Remote support Identifying root causes for the problems and taking corrective and preventive steps. Installation & maintenance of software. Providing training to the internal teams on software and solutions. Product demonstration to internal teams Generating problem reports, logging issues, escalation of critical issues.Requirements 0 to 1 year of escalation handling experience Excellent written communication skills Able to work under pressure Follow instructions, ability to learn and adapt quickly and deliver desired outcome

Responding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the clients location or connecting via a remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking and connection issues.Advising on software or hardware upgrades.Providing basic training in computer operation and management.Completing job reports and ordering supplies.Desktop Support Engineer Requirements:Bachelors degree in computer science or information technology.Proven work experience as a desktop support engineer or support technician.Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.Knowledge of popular operating systems, software applications, and remote connection systems.Ability to solve complex hardware and software issues.Ability to travel and work after hours when necessary.Excellent interpersonal skills.Good written and verbal communication skills.

ROLE: Desktop Support Engineer and NETWORKINGMNC's Recruiting: Tier 1&2QUALIFICATION : Diploma or Any DegreeSALARY : 15k to 30kLOCATION : Bangalore,ChennaiREQUIRED : Fresher and 0 to 1 yrs experienceRECRUITMENT METHOD : Training and direct placement method with Payment after getting placed. 20 Days Training will be provided after placement need to pay (1 year job assurance )with 100% placemnt

Pls do apply the candidates, with excellent Technical Condition.

Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.Performing disaster recovery operations and data backups when required.Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.Replacing faulty network hardware components when required.Maintaining, configuring, and monitoring virus protection software and email applications.Monitoring network performance to determine if adjustments need to be made.Conferring with network users about solving existing system problems.Operating master consoles to monitor the performance of networks and computer systems.Coordinating computer network access and use.Designing, configuring, and testing networking software, computer hardware, and operating system software.Network Engineer Requirements:Bachelor degree in information technology related field of study with a network engineering focus.Strong understanding of network infrastructure and network hardware.Ability to think through problems and visualize solutions.Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.Knowledge of application transport and network infrastructure protocols.Ability to create accurate network diagrams and documentation for design and planning network communication systems.Provides specific detailed information for hardware and software selection.Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.Ability to work with all levels of staff within and outside of IT and outside the organization.A self-starter able to work independently but comfortable working in a team environment.Good analytical and problem-solving