Desktop Administration Job Vacancies in Nashik

Key Responsibility Hardware Desktop, Laptop Part Replacement & troubleshooting. Experience with Windows Installation & troubleshooting. knowledge of office peripherals, like printers, and scanners. Identification of problems and providing technical solutions. Should be up to date with the upgrades and maintain the systems updated. Crimping, Punching & LAN Testing Anti-Virus, setting-up Meeting Application & Ticketing Tool. Basic Knowledge in networking, ADSL routing, and switching. Troubleshoot network and wireless connectivity of end users. Monitoring of CCTV IP Camera and ISP Links.

Various O.S. Win-7, 10 Server 12,16 Installation As well Application Level support & Troubleshooting.Desktop Assembling, Maintenance Troubleshooting Hardware Problems.Laptop Service Part Replacement, Maintenance Troubleshooting Hardware Problems.LAN setup, Cabling, Crimping Punching & Troubleshooting LAN Connectivity issuesInstalling Modem, switches, Routers & Firewall & Good Knowledge of Operations.Installation and configuration of regular Softwares Antivirus and Management.Managing Local Data Partition, & Volumes. Backup & Restorations Process.Configuring User profile and Outlook 10,16 Office 365 Installation And Recovering users outlook profile and Emails.Installation and Configuration and troubleshooting of Network Printers and Local Printers.CCTV Camera NVR, DVR IP-PBX, VOIP, IP Telephony Configuration & Troubleshooting.Handling Users by remote management tool like RDP, Net Meet, TV, AA & AD. And VPN Support.Handling Active Directory for ID Creation, Deletion, Enable Disable Password reset & OU manage.Expertise with various Helpdesk Ticketing tool - Service Desk Plus, E-Helpline etc.

Job Summary:We're looking for a skilled and customer-focused Desktop Support Engineer to join our IT team in Nashik. You'll be the first point of contact for our internal users, responsible for providing technical assistance and support related to computer systems, hardware, and software. The ideal candidate will possess strong troubleshooting skills, excellent communication abilities, and a commitment to ensuring a productive and efficient IT environment for all employees.Key Responsibilities:Technical Support & TroubleshootingProvide first and second-level technical support to end-users for hardware (desktops, laptops, printers, peripherals) and software (Windows OS, MS Office Suite, business applications, antivirus) issues, primarily through ticketing systems, phone, email, and in-person visits.Diagnose and resolve technical problems efficiently, escalating complex issues to senior IT staff or relevant vendors when necessary.Perform hardware and software installations, configurations, and upgrades.Troubleshoot network connectivity issues (LAN/Wi-Fi) for end-user devices.Assist with printer setup, configuration, and basic troubleshooting.User Management & SecurityManage user accounts, permissions, and passwords within Active Directory or other identity management systems.Ensure endpoint security by assisting with antivirus updates, patching, and adherence to IT security policies.Educate users on basic IT security best practices and phishing awareness.Asset Management & DocumentationMaintain accurate inventory records of IT assets, including hardware, software licenses, and peripherals.Document all support interactions, solutions, and troubleshooting steps in the IT service desk ticketing system.Create and update technical documentation, knowledge base articles, and user guides.Maintenance & Proactive SupportPerform routine preventive maintenance on desktops, laptops, and other IT equipment to ensure optimal performance.Monitor system health and identify potential issues proactively.Assist in setting up IT infrastructure for new employees or office rearrangements.Support IT projects as assigned by the IT Manager (e.g., system migrations, software rollouts).