Array ( [0] => customer-support-executive-bpo [1] => malad-west-mumbai ) BPO Customer Support Executive Jobs in Malad West,BPO Customer Support Executive Job Vacancies in Malad West Maharashtra
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BPO Customer Support Executive Job Vacancies in Malad West

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Online For Customer Support Executive Jobs (Freshers)

Conviction HR

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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Freshers & Experience || Full Time || Customer Service Associate

Mentorus Human Resources

Communication Customer Support Sales Chat Support International BPO Voice Process Chat Process Executive Domestic BPO International BPO
The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.
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Customer Support Executive

Hirosity Consultants Private Limited

  • 1 - 2 yrs
  • Malad West Mumbai
Good Communication Skills Customer Support BPO Operations BPO Voice Customer Relationship Customer Care Customer Management Customer Handling Customer Service Outbound Calling International BPO Customer Communication Call Center Cold Calling
provide customer support, resolve customer queries
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Hiring For BPO Customer Support Executive

Digital Placement

BPO Call Center Customer Care Sales International BPO Voice Process
Customer Service ProcessWork from OfficeQualification - Graduate Frehser & Experience & HSC With 6months Experience COMMUNICATION- C2 COMMS & ABOVEVoice Process 5 days working with Any 2 rotational offs24/7 Shifts rotational shifts Rounds of InterviewsHrAmcatOpsInterested candidates can share there cv's on WhatsApp. 9594330774
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Jobs by Related Category

Customer Support Executive (full Time)

cyitechsearch

Customer Care Voice Process International BPO Customer Communication Call Center
Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male
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Customer Service Representative

GCS Consulting Services

Customer Care BPO Customer Support Executive International Voice Process Domestic Voice Process
RequirementsMinimum 1 year of International Voice - BPO experience or any customer service experience.Minimum Qualification HSC or Graduation.Excellent communication skills in English.Strong problem-solving and customer service skills.Ability to handle customer inquiries and complaints effectively.Proficient in using customer service software and systems.Ability to work in a fast-paced environment and meet targets.Good multitasking and time management skills.Flexibility to work in rotational shifts.
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Hiring For Customer Service Associate

Red Hibiscus Info Solution

BPO Operations Inbound Process Customer Service Representative Customer Care Executive Email Support Chat Support Customer Service Associate
To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off
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Customer Service Executive

Netstar Infotech

Customer Care Customer Support Telecalling Telesales BPO Customer Service
We have multiple openings for BPO sectors like Telecalling inbound, outbound, sales and collection HSC fresher & Minimum 6 mon exp in BPO Graduate fresher & Minimum 6 mon exp in BPO Need Good Communication skillsLocations - Thane, Airoli, Ghansoli & Malad
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Customer Retention Executive

Quick Recruitments

  • 1 - 2 yrs
  • 5.0 Lac/Yr
  • Malad West Mumbai
International BPO Voice Process Customer Retention Executive Customer Relationship Client Relationship Customer Care Customer Support Customer Service Telecaller Telesales Telemarketer Telemarketing Executive
Receiving and making calls to the customer who are the clients of our 3rd party outsource client.
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Customs Executive

Noble Services

Customer Care Executive Customer Support BPO Telecaller
Should be fluent in english.Goof command over english Written & VerballyOther Lanaguages are also welcomed:Marathi,Odia,Malyaalam.
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Customer Representative

Anthias Biopharma Pvt Ltd

KPO BPO Executive Post Sales Pre Sales Voice Process Executive Non Voice Process Executive Chat Support Executive Back Office Executive International Call Center US Process BPO Telecaller BPO Voice KPO Voice
Job Description for Customer Care Executive for Golden Chemist: 01. B.SC Pharma & M.SC Pharma Preferred. Primary Pharmacy phone coverage answering calls and handling to resolution. Answer assertion benefit questions from callers on both group and individual pharmacy products. 02. Providing client service and timely responses to customers via phone, online chat, and email.03. Guide and educate customers on their prescription benefits, use of plan, formulary, premiums and status of orders and claims or inquiries.04. Make outbound calls to customers on prescription orders and payment issues.05. Performs related duties: a. Reviews, updates and become familiar with new and revised benefit information, drug information or claim processing procedures.b. Be familiar with drug names and recognize new drugs as they are released and added to the ODS drug list.c. Resolve and record complaints, coverage determinations, appeals, and inquiries.d. Provide timely follow up and return calls when these are required.e. Answer calls within service level time.06. Ability to meet all CMS (Centre of Medicare & Medicaid Services) guidelines/deadlines as it pertains to Pharmacy benefits management.07. Performs special projects as assigned by Supervisor or Team Leader.08. Maintain the individual daily logs.09. Communication / Issue escalation to seniors if there is any in a timely manner.10. Excellent verbal and written communication skills and ability to interact professionally, patiently, and courteously with customers over the phone.11. Ability to work well under pressure with frequent interruptions and shifting priorities.12. Maintain confidentiality and project a professional business presence and appearance.13. Demonstrated ability to handle difficult, angry calls and benefits issues with little assistance.14. Ability to come to work on time and on a daily basis.
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