Customer Service Manager Job Vacancies in Kalyani Nagar

Contact Center Professionals willing to take a high volume of inbound calls. It is expected that the best of those who handle such a profile with discipline, initiative and consistency, apart from opportunities to grow with us, also set themselves up for an exciting career in Customer serviceThese projects involve Customer service for Airline's Baggage process, catering to major international airports across the globe.Candidate Profile :1) Candidates should have good communication, organization and planning skills2) Candidates should be adaptable and should be team player.3) Candidates should have no regional accent and should be able to explain clearly4) Candidates should be comfortable working in 24/7 rotational shifts and week offs5) Candidates with experience in International voice processes will be preferred.Kindly note before applying -- Your level of proficiency in English has to be excellent.- You should be comfortable working 24/7 rotational shifts and week offs.- You should be comfortable commuting to this job's location as it's in Kalyani Nagar, Pune.WORK FROM OFFICELocation Kalyani Nagar, Pune

People who are looking to be part of a young, up and coming organization, with exciting career prospects are welcome to apply. Freshers or people with up to 2 years of experience in customer service, airlines' process will be preferred. Willingness to work in rotational shifts is a must.Here is a brief overview of what we are looking for:1. Candidates should have good communication, organization and planning skills. 2. Candidates should be adaptable and should be a team player. 3. Candidates should have no regional accent and should be able to explain clearly. 4. Candidates should be comfortable working in 24/7 rotational shifts and week offs. 5. Candidates with experience in international voice processes will be preferred. We are looking for immediate joiners only. Our salaries and perks are the best in the industry.Job Location - Kalyani Nagar, Pune.

Responsibilities-- Perseverance and endurance to stay focused & aggressive - Confident & having a passion for selling with outstanding negotiation & convincing skill - Ready to travel across the city and good knowledge of localities - Need to offer an excellent customer experience at all level of the sales cycle. - Need to have clear enter departmental co-ordination regarding back-end process. - Handling Site visits as well as walk In - Doing a survey of micro market periodically - Co-ordination with back office - Attending Property Expo & other corporate activities - Giving information about projects, customer follow-ups - Market survey - Resolving customers doubt - Attending Sales meeting appointment Requirements: - Graduate in any stream; MBA is desirable. - Go getter with Good attention to details and commitment to work - Excellent verbal and written communications skills - Ability to multi-task, prioritize, and manage time effectively.

We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.

Position: Call Center ExecutivesEmpower Your Ascent! Work From Home - Seizing Opportunities Across IndiaAbout Us: Welcome to Votiko Solutions, a beacon of excellence in the BPO industry and celebrated as the best call center. Beyond delivering exceptional customer engagement, we are committed to fostering individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success is our shared narrative.Job Overview: As a Call Center Executive, you are the catalyst for delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.comEmbark on a rewarding journey with Votiko Solutions, where your success is our

Job Openings for 30 customer service management Jobs for Freshers in Mumbai,Prayagraj,Delhi,Lucknow,Pune,Mahalakshmi Park, Ahmedabad,Purana Kanpur,Kangra,Communication Advisor,Social Media Manager, having Educational qualification of : Higher Secondary with Good knowledge in Communication Advisor,Social Media Manager etc.

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off