Customer Relationship Manager Female Graduate Jobs in Nagpur

we are looking for Customer Relationship Officer. Field work job, Knowledge of field work process, Collection, disbursement , Loan Process.

Job Responsibilities:*only male Candidates can apply**Experience in Rolling industry or related infrastructure(TMT)industry is mandatory**Qualification- B. Mechanical is mandatory*-Generation of Leads and qualifying the leads-Addition of new customers/product information into the CRM system, if data isnt available.-Call existing customers and distributors and close the issues, if any in-coordination with the sales team.- Escalate any complaints.-Any other task assigned by the Reporting Manager-Expertise in CRM principles and practical sales and marketing application in a B2B environment.-Extensive knowledge of acquisition and retention marketing techniques both online and offline.-Experienced in working with and analyzing large datasets, with the ability to deep dive and derive actionable insights both at the strategic and tactical level.-Technical knowledge of CRM systems.send quotation to customers & negotiate to close the dealCoordinating with clients for understanding their requirement and inputs required to prepare quotationhandle inactive customers & ensure orders are generated.Handling objections and resolving same with support of BDE/BDM/CRM 100% coordination with reporting headUpdating all data in SAP software On Daily basisCapturing customer complaints/queries by visiting site/phone Coordinating with CRM/CRE/BDM for resolving complains within 24 hrs.Experience- 5to 6 yrsLocation -NagpurJob Type: Full-time

Perform as key contact for selected customer relationships under Banker guidance.Initiate apt activities to ensure on time and scheduled response to customers.Ensure to alert Banker with respect to any delays along with potential issues.Support to open and link new accounts on One Source.