Customer Operations Job Vacancies in Chennai

As an Air Cargo Executive, you will play a vital role in ensuring the smooth transportation of goods by air. Your primary responsibilities include managing cargo logistics and coordinating between various departments.- **Cargo Booking and Coordination**: You will be responsible for processing cargo bookings, ensuring all necessary documentation is completed accurately. This includes liaising with customers and handling their inquiries.- **Documentation Management**: You will manage all shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations and facilitate the timely movement of cargo.- **Tracking Shipments**: You will track cargo shipments and provide customers with updates on their status, helping to resolve any issues that may arise during transit.- **Customer Interaction**: Building relationships with clients is essential. You will work closely with customers to understand their needs and deliver excellent service.- **Problem Solving**: You should be prepared to address any operational issues that may occur during the shipping process, working effectively to find solutions quickly.To succeed in this role, you should possess strong communication and organizational skills. Attention to detail is vital to ensure all processes run smoothly and accurately. Basic knowledge of air cargo operations and customs regulations is beneficial but not mandatory. A willingness to learn and adapt in a fast-paced environment is expected. A positive attitude and teamwork spirit will help in collaborating with colleagues and delivering exceptional service.

As an Airport Ticketing Executive, you will play a crucial role in managing the ticketing process for passengers traveling through the airport. This full-time position is located in Chennai and is suitable for candidates with 0 to 6 years of experience. A minimum education of 12th standard is required.**Key Responsibilities:**- **Ticket Booking and Reservations:** Assist passengers in booking their tickets, ensuring all details are correct and providing clear information on fare options.- **Customer Service:** Offer excellent customer service by addressing inquiries, resolving issues, and providing helpful information to travelers.- **Payment Handling:** Process payments for ticket bookings accurately and efficiently, ensuring compliance with company policies.- **Documentation Management:** Maintain accurate records of ticket transactions and manage documentation related to bookings and passenger information.- **Coordination with Airlines:** Work closely with various airlines to confirm flight availability and resolve any discrepancies in bookings.- **Customer Follow-Up:** Contact passengers about reminders and changes regarding their bookings, enhancing overall customer experience.**Required Skills and Expectations:**Candidates must have strong communication skills to interact well with customers and colleagues. A good understanding of computer systems and familiarity with ticketing software is essential. Attention to detail is crucial to avoid errors in bookings, and candidates should possess problem-solving abilities to effectively handle customer concerns. Adaptability and a positive attitude toward working in a fast-paced environment will enhance success in this role. Basic knowledge of airline operations can be an advantage, though not mandatory.

We are looking for a Ticketing Officer in Chennai. This is a full-time job where you will work from the office. Freshers are welcome, and the minimum education requirement is a 10th pass.**Key Responsibilities:**- **Ticket Sales:** You will assist customers in purchasing tickets for various events, ensuring they have the right information about prices and availability.- **Customer Assistance:** You will provide help to customers with their inquiries regarding ticket policies, cancellations, or rescheduling, fostering a positive experience.- **System Management:** You will manage ticketing software to process sales and keep track of ticket inventory, ensuring accurate records.- **Reporting:** You will prepare daily sales reports to track ticket sales performance and provide insights to the management.- **Event Coordination:** You will collaborate with event organizers to confirm details about ticketing needs and requirements, ensuring smooth operations.**Required Skills and Expectations:**Candidates should have good communication skills to interact effectively with customers. Attention to detail is important to ensure accuracy in transactions and information processing. Basic computer skills are necessary, as you will be using ticketing software regularly. A friendly and professional attitude will help create a pleasant environment for customers. Lastly, the ability to work as part of a team and handle multiple tasks at once is essential for success in this role.

Key Responsibilities:1. Lead and manage the sales team: The Sales Head will be responsible for overseeing and guiding the sales team to meet and exceed sales targets.2. Develop sales strategies: The Sales Head should develop effective sales strategies to drive revenue growth and market penetration.3. Identify new business opportunities: It is important for the Sales Head to identify new potential clients and markets to expand the company's customer base.4. Monitor sales performance: The Sales Head should track and analyze sales metrics to ensure the team is on target and make adjustments as needed.5. Build and maintain client relationships: The Sales Head should build strong relationships with key clients to ensure customer satisfaction and retention.Required Skills and Expectations:1. Bachelor's degree in Business, Marketing, or related field: A B.E degree is required for this position to have the necessary knowledge and skills.2. Strong leadership skills: The Sales Head should be able to effectively lead and motivate a sales team to achieve goals.3. Excellent communication skills: Excellent verbal and written communication skills are essential for this role to effectively interact with clients and team members.4. Analytical mindset: The Sales Head should have strong analytical skills to interpret sales data and make informed decisions.5. Proven track record in sales: Prior experience in a sales role and a successful track record of meeting or exceeding sales targets is preferred for this position.

Hiring for 51 Urgent Hiring in Air Hostess at Airports Jobs in Visakhapatnam, Kannur, Surat, Ranchi, Bangalore, Kalaburagi, Gulbarga, Kochi/Cochin, Indore, Mumbai, Rourkela, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Air Hostess, Flight Attendant, Flight Steward, Cabin Crew, Airlines Cabin Crew, Crew Manager, Senior Cabin Crew, Air Traffic Controller, Ground Staff, Airport Operation etc.

As an Air Hostess, also known as a Cabin Crew or Flight Attendant, your primary responsibility is to ensure the safety and comfort of passengers during flights. You will also be responsible for providing excellent customer service and assisting passengers with any needs or concerns they may have during the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all safety protocols are followed- Providing safety demonstrations and instructions to passengers- Serving meals and beverages to passengers- Assisting passengers with seating arrangements.

Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.

We are looking for 35 Airport Passenger Service Associate Posts in Guwahati, Raipur, Chhattisgarh, Bhopal, Imphal, Agartala, Visakhapatnam, Vadodara, Coimbatore, Mumbai, Chennai, with deep knowledge in Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Manager, Airport Supervisor, Airport Cargo Loader, Airline Customer Service, Airline Ground Staff, Airlines Cabin Crew, Airlines Transition Captain, Airline Ramp Executive, Aviation Security, Flight Engineer, Flight Attendant, Flight Reservation, Flight Steward and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, Bachelor of Hotel Management.