We are seeking a Customer Care Executive to join our team in Delhi NCR. This is a full-time, work-from-home position open to both freshers and candidates with 0 to 2 years of experience.
The Customer Care Executive will primarily engage with customers to resolve inquiries and provide support. Responsibilities include answering customer calls and emails, addressing queries effectively, and providing accurate information about products and services. You will also be responsible for maintaining customer records and ensuring their satisfaction with our services.
To be successful in this role, you should possess strong communication skills, both verbal and written, and have the ability to listen actively to customer concerns. Familiarity with customer support software and basic computer skills are expected. A positive attitude and a commitment to resolving issues promptly will contribute greatly to your success.
This position does not require any specific fieldwork or travel; however, having a reliable computer and internet connection is essential for your home office setup.
The work schedule may involve shifts, so flexibility in working hours and days is required. If you have a passion for helping others and are looking to start your career in customer support, this opportunity is perfect for you.
Experience
0 - 2 Years
No. of Openings
30
Education
12th Pass
Role
Customer Care Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
Internet Allowance, Laptop, Food/Meals, 5 Working Days