Customer Calling Job Vacancies in Nashik

We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships

Lead Generation: Make outbound calls to potential clients (individuals, proprietorships, partnerships, companies) to promote business loans, home loans, and corporate funding.Sales Pitching: Explain loan products, interest rates (e.g., 16% reducing for unsecured loans), and eligibility criteria to drive conversions.Client Follow-Ups: Conduct follow-up calls to nurture leads, address queries, and guide clients through the loan application process.Information Collection: Gather key client details (e.g., turnover, existing loans, business needs) to qualify leads and update CRM.Target Achievement: Meet or exceed monthly lead generation and sales conversion targets.Market Awareness: Stay informed about banking/NBFC trends and competitor offerings to tailor pitches.Collaboration: Work with loan advisors and sales teams to ensure seamless client onboarding.

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Job Title: Lead Generation and Social Media SpecialistJob Summary:We are looking for a motivated and detail-oriented individual to join our team as a Lead Generation and Social Media Specialist. This role involves generating leads, managing data entry tasks, conducting cold calls, and handling social media accounts to support our business growth.Key Responsibilities:- Lead Generation: Research and identify potential leads through online and offline channels.- Data Entry: Accurately input and maintain lead and client information in our database.- Cold Calling: Reach out to potential clients via phone to introduce our products/services and generate interest.- Social Media Management: Create, schedule, and manage content across social media platforms to engage with our audience and promote our brand.- Reporting: Track and report on lead generation and social media performance metrics.Qualifications:- Strong communication and interpersonal skills.- Experience in lead generation and cold calling.- Proficient in data entry and data management tools.- Familiarity with social media platforms and content creation.- Ability to work independently and meet deadlines.Benefits:- Competitive salary.- Opportunities for growth and career development.- Flexible working hours.

Responsibilities:Prospecting and Lead Generation:Identify and research potential clients in target industries.Generate leads through various channels, including cold calling, email campaigns, and networking events.Client Engagement:Conduct in-depth needs analysis to understand clients' business processes and challenges.Present BPO solutions and services to clients, demonstrating a clear understanding of their requirements.Proposal Development:Collaborate with the solution and delivery teams to create customized proposals that address client needs.Prepare and present compelling proposals, emphasizing the value proposition of our BPO services.Negotiation and Closing:Lead negotiations with clients, addressing concerns and objections to secure successful deals.Close sales and achieve monthly/quarterly revenue targets.Relationship Management:Build and maintain strong, long-lasting client relationships.Serve as the main point of contact for clients, ensuring satisfaction and addressing any issues that may arise.Market Intelligence:Qualifications:Proven experience in BPO sales or a related field.Strong understanding of business processes and outsourcing solutions.Excellent communication and presentation skills.Ability to build and maintain client relationships.Goal-oriented with a track record of meeting or exceeding sales targets.Benefits:Competitive salary with commission structure.

1. Calls and Complaints Support2. Client Handling and CRM3. Customer Handling4. Blended work with mix of calling and back office activity5. Strong proficiency in English/ Hindi in speaking as well as Data entry/Excel

Candidate will be responsible for calling leads , Qualifying them and Forwarding them to Sales teamGood communication skills & Client handling skillsShould be Fluent in English, Hindi and MarathiShould have Basic Knowledge about Real estateShould Know the Localities in the CityAbility to handle stress and rejections Candidate must know how to use Excel

We are looking for 10 Tele Calling Executive Posts in CIDCO Nashik,Nashik,Pawan Nagar Nashik ,Pune City Old,Pune with deep knowledge in Telecaller and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Professional Degree, M.Com

Key ResponsibilitiesPerform accurate data entry and maintain company records and databases.Prepare, organize, and file documents, reports, and correspondence.Support day-to-day administrative and back-office operations.Verify, update, and maintain records to ensure data accuracy.Coordinate with internal teams regarding documentation and operational requirements.Handle scanning, photocopying, filing, and document management activities.Assist in preparing reports, spreadsheets, and presentations as required.Monitor office supplies and coordinate procurement requests when needed.Ensure compliance with company policies and documentation standards.Support management with administrative tasks and special projects.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

Key ResponsibilitiesOutbound Dialing: Initiating a high volume of calls daily to prospective customers from a provided database.Lead Qualification: Asking strategic questions to determine if a prospect has the budget, authority, and need for the product/service.Script Adherence: Following a professional conversation script while maintaining a natural and engaging tone.Appointment Setting: Coordinating with the field sales team or senior consultants to schedule meetings or site visits.CRM Management: Accurately updating the status of every call (e.g., Interested, Call Back, Not Reachable) in the company database.Follow-ups: Managing a pipeline of warm leads and ensuring timely follow-up calls to prevent lead leakage.

Job Title: Lead Generation and Social Media SpecialistJob Summary:We are looking for a motivated and detail-oriented individual to join our team as a Lead Generation and Social Media Specialist. This role involves generating leads, managing data entry tasks, conducting cold calls, and handling social media accounts to support our business growth.Key Responsibilities:- Lead Generation: Research and identify potential leads through online and offline channels.- Data Entry: Accurately input and maintain lead and client information in our database.- Cold Calling: Reach out to potential clients via phone to introduce our products/services and generate interest.- Social Media Management: Create, schedule, and manage content across social media platforms to engage with our audience and promote our brand.- Reporting: Track and report on lead generation and social media performance metrics.Qualifications:- Strong communication and interpersonal skills.- Experience in lead generation and cold calling.- Proficient in data entry and data management tools.- Familiarity with social media platforms and content creation.- Ability to work independently and meet deadlines.Benefits:- Competitive salary.- Opportunities for growth and career development.- Flexible working hours.