Customer Calling Job Vacancies in Bhubaneswar

As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.

Customer Relationship Executive (CRE)Job SummaryThe Customer Relationship Executive manages client interactions, resolves queries, and ensures customer satisfaction throughout the service lifecycle.Key Responsibilities Handle inbound and outbound customer calls Address client inquiries and provide accurate information Maintain customer records in CRM systems Follow up with clients regarding services, payments, and documentation Coordinate with internal departments to resolve issues Maintain long-term relationships with customers Prepare Customer Data sheet Loan File Shorting Maintain Data sheet in Excel Help in login processRequired Skills & Qualifications Bachelors degree in any discipline Excellent communication and interpersonal skills Basic computer knowledge Problem-solving and conflict resolution abilities Prior customer service experience preferred Freshers and Experienced both can applySalary & Benefits Salary for freshers 8k to 10k Salary is Negotiable for Experienced CandidatesJob Location Bhubaneswar

Explane company product/services clearlyfollow up with interested leadsmaintain call record and customer dataGood Communication Skills

- Build and maintain strong relationships with customers: The Customer Relationship Executive will be responsible for establishing and nurturing lasting relationships with customers to ensure their satisfaction and loyalty.- Handle customer inquiries and resolve complaints: The role involves effectively addressing customer queries and concerns in a timely and professional manner to ensure a positive customer experience.- Conduct regular follow-ups with customers: The candidate will need to follow up with customers to gather feedback, address any issues, and keep them informed about new products or services.- Collaborate with internal teams: The Customer Relationship Executive will work closely with internal departments such as sales, marketing, and product development to address customer needs and improve overall customer satisfaction.Required Skills and Expectations:- Excellent communication skills: The ideal candidate should have strong verbal and written communication skills to effectively interact with customers and internal teams.- Customer-centric approach: A customer-centric mindset is essential to understand and prioritize customer needs and provide personalized solutions.- Problem-solving abilities: The candidate should have the ability to analyze situations, identify problems, and propose effective solutions to ensure customer satisfaction.- Time management skills: Strong time management skills are crucial to handle multiple customer inquiries and tasks efficiently within set deadlines.- Experience in customer service: Prior experience in a customer service role, preferably in a similar industry, is preferred.

About the Company:BD Global Private Limited is a leading organization committed to delivering innovative solutions and exceptional service to clients across global markets. We foster a professional and growth-oriented environment that encourages excellence, teamwork, and continuous development.Position Overview:We are seeking a competent and result-driven Telecaller Executive to join our international client relations team. The successful candidate will be responsible for managing inbound and outbound communication with overseas clients, promoting our products and services, addressing client inquiries, and contributing to business growth through lead conversion and customer relationship management.Key Responsibilities:* Conduct outbound calls to international prospects and existing clients to promote company products and services.* Provide detailed information regarding offerings, features, and benefits in a clear and professional manner.* Generate and qualify leads, ensuring timely follow-ups to maximize conversion opportunities.* Handle inbound client communications, effectively addressing queries and resolving issues with accuracy and professionalism.* Maintain and update customer records in the CRM system with high attention to detail.* Consistently meet or exceed assigned targets and performance benchmarks.* Establish and maintain strong relationships with clients to enhance customer satisfaction and retention.* Coordinate with internal departments to ensure efficient service delivery and client support.Required Qualifications and Skills:* Minimum of 2 years of experience in telecalling, customer service, or international client communication. (Fresh graduates with excellent communication skills may also apply.)* Excellent command of the English language both verbal and written.* Strong communication, negotiation, and interpersonal skills.* Proficiency in basic computer applications and CRM/data management tools.* Demonstrated ability to work independently in a target-driven and multicultural environment.* Professional demeanor with a proactive and customer-focused approach.What We Offer:* Competitive salary package with performance-based incentives.* Excellent opportunities for career advancement and global exposure.* A professional, inclusive, and supportive work environment.* Comprehensive training and development programs to enhance skills and career growth.

We are seeking a highly motivated and persuasive Tele-Sales Executive to join our sales team. The role involves reaching out to potential and existing customers over the phone, presenting products or services, answering queries, and closing sales while maintaining strong customer relationships.Key ResponsibilitiesMake outbound calls to potential customers to promote and sell products/services.Handle inbound calls and convert inquiries into sales opportunities.Explain product/service features, benefits, and pricing to customers effectively.Identify customer needs and suggest suitable products/services.Maintain accurate records of calls, leads, and sales in CRM systems.Meet and exceed daily/weekly/monthly sales targets.Build and maintain positive relationships with customers.Handle objections and resolve customer concerns professionally.Work closely with the sales and marketing teams to improve conversion rates.RequirementsProven experience as a Tele-Sales Executive, Telemarketer, or similar sales/customer service role.Excellent communication and persuasive skills (both in English and local language, if required).Strong listening, negotiation, and closing abilities.Basic computer knowledge and familiarity with CRM tools.Ability to work under pressure and achieve targets.High level of self-motivation and resilience.Education & ExperienceMinimum: 12th pass (Bachelors degree preferred).0-2 years of experience in telesales/telemarketing/customer support (freshers can also apply).Benefits (optional to add)Competitive salary with performance-based incentives.Training and career development opportunities.Supportive and energetic work environment.

We are looking for FRESHERS candidates for E-commerce customer support voice process job. Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility. The executive will be only single point contact for customers so the below skills are a must; Pursuing candidates can ignore this mail. Reach office by 12 PM on 12.02.2025 Carry Resume and aadhar card Tech Mahindra Ltd, Plot No S1, Maitri Vihar, Infront of Lemon Tree Hotel, CSPUR ,Bhubaneswar , Odisha- 751023- Empathy towards the customer- Problem Solving Skills- Excellent Communication -Minimum Edu Graduation Education should be completed. -Rotational shift(should be comfortable with night shift) will be there. -Good Communication Skills with English and Hindi (Both are compulsory) Only one side cab given for night shift Job Type: Permanent Pay: 13,200.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Language: English (Preferred) Hindi (Preferred)

We are bulk manufacturing apparels company. So we need a person who can handle client by his/her problem solving skills and handle the client efficiently with confidence and good communication.

Jess technology come for an interview

A Customer Care Executive is responsible for handling customer queries, resolving complaints, and providing information about products and services. Their primary goal is to ensure customer satisfaction and maintain a positive relationship between the company and its clients.1. Customer Support2. Issue Resolution3. Sales and Retention4. Data Management & Reporting5. Adherence to Policies

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:Customer Service Representative Salary: 12,000 to 55,000 per month Qualification: Fresher / ExperiencedIf you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.How to Apply: Job Apply:-https://forms.gle/Z5AttdqEpRC2VCZ6AFor more information, visit our official website.Note: Only shortlisted candidates will be contacted for the interview process.

Simple Telecalling,WorkFrom Home, No (Target,Sales, Convincing) Job3Days Training On Online Zoom App

We are Looking for 2 Tele Calling Executive Posts in Work from Home,Bhubaneswar, Odisha,Good At Convincing People,Well Gesture Towards Customer,Good Communication Skill, with Deep Knowledge in Good At Convincing People,Well Gesture Towards Customer,Good Communication Skill and Required Educational Qualification is : Secondary School

Calling on the leads provided by the team. Presenting the project specifications and addressing their queries. Schedule the site visit after giving a brief about the project. Maintain good relationships with customers and promote the product's uniqueness.

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756

We are looking for a dedicated and friendly Call Center Executive to join our team in Bhubaneswar. This role requires effective communication skills and a commitment to providing excellent customer service.**Key Responsibilities:**- **Handling Incoming Calls:** Receive and respond to customer inquiries, providing accurate information and assistance to ensure customer satisfaction.- **Resolving Issues:** Address customer complaints and concerns efficiently, aiming for quick and effective resolutions that meet customer needs.- **Maintaining Records:** Keep detailed records of customer interactions, using our systems to document calls, issues, and resolutions for future reference.- **Providing Product Information:** Educate customers about our products and services, helping them understand features and benefits to enhance their experience.- **Following Up with Customers:** Proactively reach out to customers to check on their satisfaction and ensure that any issues were resolved satisfactorily.**Required Skills and Expectations:**- **Communication Skills:** Must have excellent verbal communication abilities to interact effectively with customers and colleagues.- **Problem-Solving Skills:** Ability to think quickly and tackle issues as they arise while maintaining a positive attitude.- **Basic Computer Skills:** Familiarity with computers and ability to learn new software quickly for record-keeping and customer management.- **Team Player:** Willingness to work collaboratively with other team members and contribute to the overall success of the call center.- **Attention to Detail:** Careful attention to detail is necessary for accurately documenting customer interactions and following company procedures. This is a full-time position that requires working from the office, making it essential for candidates to be local to Bhubaneswar.

**Job Title:** Field Marketing Executive **Company:** Rightfit Resources OPC Pvt Ltd **Location:** All over Odisha **Salary:** 15,000 - 65,000 per month **Join Rightfit Resources!** We're hiring Field Marketing Executives who are passionate about sales and marketing. In this role, you'll generate leads, execute marketing campaigns, analyze market trends, and manage territories. Youll also promote our brand, acquire clients, and achieve sales targets.**Qualifications:** - Bachelor's in Marketing, Business, or equivalent - Proven field marketing or sales experience - Excellent communication skills - Willing to travel extensively **Apply Now:** Submit your resume via [this link](https://forms.gle/Z5AttdqEpRC2VCZ6A).**Note:** Only shortlisted candidates will be contacted.