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Customer Associate Jobs

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Fresher - Opening For Customer Associate

LV Real estate construction

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Perungalathur Chennai
Customer Relationship Customer Service Voice Process Inbound Process
Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability
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Online For Customer Associate Jobs (Freshers)

DAV Human Resources Business Partner

  • Fresher
  • 7.0 Lac/Yr
  • Amritsar
Customer Relationship Customer Care Customer Service Customer Support
Join our team as a Customer Associate, where you will play a key role in delivering excellent service to our customers from the comfort of your home in Amritsar. This full-time position is ideal for freshers eager to begin their career in customer support.Key Responsibilities:1. **Customer Support**: Respond to customer queries via phone, email, or chat. You will address their concerns promptly and ensure their satisfaction with our services.2. **Issue Resolution**: Take ownership of customer issues and strive to resolve them efficiently. You will work to provide solutions that enhance customer experience.3. **Product Knowledge**: Familiarize yourself with our products and services. You will provide accurate information to help customers make informed decisions.4. **Record Keeping**: Maintain detailed records of customer interactions. You will update our systems to ensure all customer information is current and accessible.5. **Feedback Collection**: Gather customer feedback to help improve our services. Your insights will contribute to our overall goal of providing outstanding customer care.Required Skills and Expectations:Candidates must have completed their 12th grade and have strong communication skills in English and Hindi. You should be comfortable using computers and various online platforms. A friendly demeanor, patience, and a desire to help others are essential. We expect you to be enthusiastic, willing to learn, and able to work independently from home.
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  • 0 - 2 yrs
  • Pallikaranai Chennai
Customer Relationship Customer Guidance
We are seeking a motivated and friendly Customer Service Associate to join our team in Pallikaranai, Chennai. This entry-level position is perfect for recent graduates looking to start their career in customer service.In this role, you will be responsible for assisting customers with their inquiries and solving any issues they may have. Your primary duties will include:- **Responding to Customer Inquiries:** Engage with customers via phone, email, or in-person to address their questions and provide accurate information about products and services.- **Problem Solving:** Identify customer issues and work towards effective solutions, ensuring a positive experience for every customer.- **Record Keeping:** Maintain accurate records of customer interactions and transactions in our database to ensure efficient follow-up and service improvement.- **Collaboration:** Work closely with team members and other departments to resolve customer concerns and improve service quality.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle challenging situations with patience and empathy. Experience in customer service is a plus, but we welcome candidates with 0 to 2 years of experience. A graduate degree is required. You should be comfortable working in a fast-paced office environment and be willing to learn and grow in your role. Being a team player is essential, as your contributions will directly impact our customer satisfaction.
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  • 1 - 5 yrs
  • 2.8 Lac/Yr
  • Nagpur
Communication Skills Relationship Building Organizational Skills Problem Solving
We are looking for a dedicated Customer Success Executive to join our team in Nagpur. In this role, you will be responsible for ensuring our customers have a positive experience with our products and services.**Key Responsibilities:**- **Customer Onboarding:** Guide new customers through the onboarding process, ensuring they understand how to effectively use our products.- **Customer Support:** Address and resolve customer inquiries and issues promptly, ensuring their satisfaction and retention.- **Relationship Management:** Build strong relationships with customers to understand their needs and provide tailored solutions, enhancing their overall experience.- **Feedback Collection:** Gather customer feedback and insights to identify areas for improvement in our products and services.- **Performance Tracking:** Monitor customer usage and engagement metrics to identify potential churn risks and proactively reach out to at-risk customers.- **Collaboration:** Work closely with sales, marketing, and product teams to relay customer needs and help drive improvements in our offerings.**Required Skills and Expectations:**- Strong communication and interpersonal skills to effectively interact with customers and team members.- Problem-solving abilities to quickly address customer issues and provide viable solutions.- A customer-centric attitude, with a genuine desire to help clients succeed.- Basic understanding of customer relationship management (CRM) tools and software.- Ability to work both independently and collaboratively in a fast-paced environment.Candidates should have 1 to 5 years of experience in customer service or a related field. A positive attitude and a willingness to learn are essential for this role.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Ahmedabad
Customer Relationship Customer Guidance
We are looking for a dedicated Customer Service Associate to join our team in Ahmedabad. This role is perfect for individuals with up to 2 years of experience who want to serve customers and ensure their satisfaction. Candidates must have completed at least 12th grade.Key Responsibilities:1. **Customer Interaction**: Engage with customers through calls and emails, answering their questions and providing useful information in a friendly and professional manner. Ensure all interactions are positive and helpful.2. **Problem Solving**: Listen to customer concerns and issues, providing effective solutions or escalating them to the appropriate department when necessary. Aim to resolve issues on the first contact whenever possible.3. **Data Management**: Maintain accurate records of customer interactions and transactions. This includes entering customer feedback and ensuring that all information is up-to-date and organized.4. **Team Collaboration**: Work closely with other team members and departments to improve service quality and address customer needs effectively. Share insights and feedback to help enhance processes.To succeed in this role, you should have excellent communication skills and a friendly attitude. You must be patient, adaptable, and willing to learn new processes. Proficiency in basic computer skills and knowledge of customer service practices will help you thrive. A strong commitment to meeting customer needs is essential in this role.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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  • 1 - 1 yrs
  • 3.5 Lac/Yr
  • Jaipur
Customer Relationship BPO
As a Customer Service Associate, you will play a crucial role in ensuring a positive experience for our customers. Your responsibilities will include:- **Responding to Customer Inquiries**: You will handle calls, emails, and messages from customers, answering their questions and providing accurate information about products and services.- **Resolving Complaints**: You will address and resolve customer complaints in a professional manner, ensuring that their issues are handled swiftly and effectively.- **Providing Product Support**: You will assist customers in understanding product features and usage, helping them make the most of their purchases.- **Maintaining Records**: You will document customer interactions and feedback in our database, ensuring that all information is accurate and up-to-date for future reference.- **Collaborating with Team Members**: You will work closely with colleagues and management to improve service processes and share ideas for enhancing customer satisfaction.Candidates should possess the following skills and expectations:- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both in writing and verbally, to engage with customers.- **Problem-Solving Abilities**: You should be able to think critically and find solutions to customer issues efficiently.- **Attention to Detail**: You must pay attention to details in customer inquiries and ensure accurate information is provided.- **A Positive Attitude**: A friendly and empathetic approach is essential for creating a welcoming environment for customers.- **Basic Computer Skills**: Familiarity with office software and basic computer operations is required for managing customer information. Ideal candidates will have at least one year of experience in customer service, along with a minimum education of a 12th-grade pass.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Azadpur Delhi
Domestic BPO Customer Relationship BPO
We are looking for a dedicated Customer Care Associate to join our team in Azadpur, Delhi. This entry-level position is perfect for individuals eager to gain experience in customer service and assist customers in resolving their queries.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or in person, providing accurate information about products and services.2. **Issue Resolution**: Assist customers in resolving complaints and issues efficiently, ensuring customer satisfaction.3. **Documentation**: Maintain records of customer interactions and transactions for future reference and analysis.4. **Team Collaboration**: Work closely with other team members to improve processes and enhance the overall customer experience.Required Skills and Expectations:Candidates should have completed their 12th grade and possess a strong desire to help others. Good communication skills, both verbal and written, are essential for clearly understanding and addressing customer needs. A positive attitude and a willingness to learn are important for thriving in a fast-paced environment. While prior experience is not mandatory, having a customer-oriented mindset will greatly benefit the role. Additionally, basic computer skills are needed to navigate customer management systems effectively. The ideal candidate should be punctual, reliable, and ready to work from the office, contributing positively to our team and the customer experience. Its a sales process.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Old Pallavaram Chennai
Customer Focus Sales Associate
We are looking for a Sales Associate to join our team in Old Pallavaram. This full-time position is suitable for individuals with 0 to 2 years of experience and requires at least a 10th-grade education. As a Sales Associate, you will interact with customers and help them find the products they need.**Key Responsibilities:**- **Customer Interaction**: Engage with customers to understand their needs and provide assistance in selecting products that best suit them.- **Sales Support**: Promote and sell various products by explaining features and benefits, aiming to meet or exceed sales targets.- **Inventory Management**: Assist in keeping track of products and stock levels, helping to ensure the store is well-stocked and organized.- **Cash Handling**: Process sales transactions accurately and handle cash responsibly, ensuring a smooth checkout experience for customers.- **Store Presentation**: Maintain the cleanliness and visual appeal of the sales floor, ensuring products are displayed attractively.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with customers and understanding their needs.- A positive attitude and a willingness to learn are crucial for success in this role, particularly for those with less experience.- Basic math skills are important for handling cash transactions and providing accurate pricing information.- Good teamwork skills are needed, as you will work alongside colleagues to achieve sales goals.- Flexibility to work varying hours, including weekends, is expected in this full-time role.
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Retail Sales Associate - Ernakulam

Jyoti Placements Service

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Ernakulam
Soft Skills Retail Sales Customer Support Customer Handling Direct Sales Sales
As a Retail Sales Associate in Ernakulam, you will play a vital role in delivering excellent customer service and driving sales. With 1 to 3 years of experience, you will engage with customers, understand their needs, and help them find the right products.Your key responsibilities will include:- **Customer Interaction:** Greet customers warmly and assist them with their inquiries. Build rapport to create a positive shopping experience.- **Product Knowledge:** Stay informed about the products available in the store. Provide accurate information and recommendations to customers based on their preferences.- **Sales Techniques:** Utilize effective sales tactics to promote products and achieve sales targets. Encourage customers to make purchases by highlighting promotions and special offers.- **Inventory Management:** Assist in restocking shelves and maintaining organization in the store. Keep track of inventory levels and report any shortages.- **Payment Processing:** Handle cash and electronic transactions accurately at the point of sale. Ensure smooth and efficient checkout processes.To be successful in this role, you should have strong communication skills and a friendly demeanor. Being customer-focused and able to work well in a team is essential. A good understanding of sales techniques and the ability to learn about new products quickly is important. You should be comfortable working in a retail environment and have a basic understanding of cash handling processes.
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Customer Service Associate Fresher

FutureCarve Career Solution

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
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  • 1 yrs
  • 5.5 Lac/Yr
  • Pune
Customer Support International Voice
Customer Service with International Voice ExperienceVoice, Chat, Email ProcessShift Timings:1;30 till 10:30Must be a graduate for Karadi Pune locationMail your resume to mohit.kumar@firstmeridianglobal.com
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Looking For Retail Sales Associate

Menschen Consulting Pvt Ltd

  • 1 - 5 yrs
  • 2.3 Lac/Yr
  • Mumbai
Retail Retail Sales Customer Handling
A Retail Sales Associate drives store sales and builds customer loyalty by providing excellent service, offering product knowledge, and processing transactions accurately. Key responsibilities include greeting customers, restocking merchandise, maintaining store cleanliness, and achieving sales goals. This role requires strong communication skills and the ability to work in a fast-paced environment.
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  • Fresher
  • Lucknow
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are seeking a dedicated Customer Care Associate to join our team in Lucknow. This role is ideal for freshers who are passionate about helping customers and providing excellent service.As a Customer Care Associate, you will be responsible for interacting with customers, addressing their inquiries, and resolving issues in a friendly and efficient manner.Key Responsibilities:1. **Customer Interaction**: Respond to customer inquiries via phone, email, and chat, ensuring a positive experience.2. **Problem Resolution**: Identify customer concerns and provide appropriate solutions, escalating issues when necessary.3. **Product Knowledge**: Maintain a good understanding of our products and services to assist customers effectively.4. **Record Keeping**: Document customer interactions accurately to help track issues and improve service quality.5. **Feedback Collection**: Gather customer feedback to help improve our services and express their needs.Required Skills and Expectations: Candidates must possess strong communication skills in both English and Hindi, allowing them to convey information clearly and effectively. A friendly and approachable demeanor is essential to create a welcoming atmosphere for customers. Attention to detail is important for accurately recording customer interactions. The ideal candidate should be a quick learner, eager to enhance their knowledge about our offerings. Lastly, being a team player and having a proactive attitude will significantly contribute to our customer satisfaction goals.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Pune
Customer Care Associate Apparel Industry Retail Fmcg Sales Customer Relationship Customer Support
We are looking for a Customer Care Executive in Pune who will play a vital role in providing excellent service to our customers. This position is ideal for individuals at the start of their careers or those with up to 2 years of experience.Key Responsibilities:1. **Respond to Customer Inquiries**: You will assist customers by answering their questions and addressing their concerns, ensuring they receive accurate and timely information.2. **Manage Customer Complaints**: When customers face issues, you will listen to their complaints, provide solutions, and escalate unresolved matters to ensure customer satisfaction.3. **Maintain Records**: You will document customer interactions and feedback in our systems to help improve our services and products.4. **Provide Product Information**: You will need to have a good understanding of the products and services we offer, allowing you to guide customers and enhance their experience.5. **Collaborate with Team Members**: Working closely with your colleagues, you will share insights and updates to ensure a unified approach to customer service.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills in English and Hindi. You should be a good listener, patient, and able to handle stressful situations calmly. Strong problem-solving abilities and a basic understanding of computer applications are essential. You must be willing to work full time from the office and adapt to a dynamic work environment.
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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.As an Airport Customer Service Associate, your primary responsibilities will include:- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
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Looking For Customer Service Associate

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 3 yrs
  • Baner Pune
Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO
We are seeking a Customer Service Associate to join our team in Baner, Pune. The ideal candidate will have 1 to 3 years of experience and a post-graduate degree, bringing strong communication and problem-solving skills to provide excellent service to our customers. Key Responsibilities:1. **Customer Support:** Respond to customer inquiries via phone, email, and chat, providing timely and accurate information to enhance customer satisfaction.2. **Issue Resolution:** Address customer complaints and issues compassionately and efficiently, working to resolve problems and ensure a positive experience.3. **Product Knowledge:** Maintain a good understanding of our products and services to help customers make informed decisions.4. **Documentation:** Accurately record customer interactions and maintain detailed logs of inquiries and resolutions for future reference.5. **Collaboration:** Work closely with team members and other departments to share feedback and improve processes and customer experiences.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively engage with customers. Attention to detail is important for accurately capturing customer information and resolving issues. The ability to work in a team environment and a strong customer-oriented attitude are essential. We expect a proactive approach to problem-solving and the willingness to learn and adapt in a fast-paced work environment.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 18
Outbound Calls Tele Counselor Voice Process Inbound Calls Customer Support Cold Calling Domestic Calling Call Center Customer Care Associate
We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Navi Mumbai
Chat Process Customer Care Cons Customer Guidance Customer Relationship Domestic BPO Non Voice Process Chat Support
We are looking for a Customer Service Associate to join our team and help provide excellent service to our customers. This position is perfect for individuals who are eager to start their careers in customer support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns in a friendly manner.- **Resolve Issues:** Identify problems customers face and offer appropriate solutions, ensuring they have a positive experience.- **Maintain Records:** Keep accurate records of customer interactions and follow up on unresolved issues to ensure they are addressed.- **Provide Product Information:** Share details about our products and services, assisting customers in making informed decisions.- **Collaborate with Team:** Work closely with team members and other departments to ensure customer satisfaction and efficiency in service delivery.**Required Skills and Expectations:**- A high school diploma is essential; candidates should be at least 12th pass.- Excellent communication skills, both written and verbal, are a must, as you will interact with customers regularly.- Basic computer skills are necessary since you will be using various software and tools for customer support.- Patience and empathy are required when dealing with customer concerns to ensure thoughtful and understanding responses.- A positive attitude and strong willingness to learn will help you excel in this role and contribute to the team effectively.
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Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will help travelers with their needs at the airport. This full-time position is perfect for those looking to start their career in customer service.Key Responsibilities:1. **Assist Passengers**: Greet and support travelers throughout their journey, addressing inquiries about flights, baggage, and airport facilities to ensure a smooth experience.2. **Check-in Process**: Help passengers with the check-in process, including issuing boarding passes and checking baggage, while maintaining a friendly and efficient environment.3. **Problem Resolution**: Handle customer complaints or issues promptly and professionally, ensuring satisfaction and a positive travel experience.4. **Information Dissemination**: Provide accurate information about flight schedules, gate changes, and other important updates, ensuring passengers are well-informed throughout their time at the airport.5. **Collaboration with Team**: Work closely with other airport staff, including security and airline personnel, to ensure efficient operations and high-quality service.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills, both verbal and written. A friendly and helpful attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills and a willingness to learn about airport operations are important. Being a team player is crucial, as you will work closely with others to create a positive experience for all travelers.FOR ANY QUERIES CONTACT - 8149091914
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Interview For Airport Passenger Service Associate || 12th Pass - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Ticket Checking Staff Ticket Support Executive Relationship Development
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. You will be responsible for various tasks that help support passengers from check-in to boarding.Key Responsibilities:- **Check-In Assistance**: Help passengers with the check-in process, ensuring they know what documents are needed and guiding them through the procedures.- **Luggage Handling**: Assist passengers with their luggage, providing information about weight limits and helping them with baggage drop-off.- **Provide Information**: Answer questions from travelers regarding flight details, gate information, and airport services to ensure they have the assistance they need.- **Customer Support**: Address and resolve any concerns or complaints from passengers by providing them with the necessary support and guidance.- **Boarding Facilitation**: Help manage the boarding process by checking boarding passes and guiding passengers to their designated gates.- **Emergency Preparedness**: Stay aware of safety protocols and assist in emergencies, ensuring passenger safety at all times.Required Skills and Expectations:- Strong communication skills are crucial for interacting with passengers and addressing their needs effectively.- A friendly and positive attitude will help create a welcoming environment for travelers.- Basic computer skills are required to manage check-in systems and access flight information.- Ability to work in a fast-paced environment while maintaining attention to detail is important to ensure smooth operations.- Willingness to work flexible hours, including weekends and holidays, is essential to accommodate flight schedules and passenger needs.
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Air Ticketing Agent (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Air Ticketing Executive in Kolkata who will assist customers in booking and managing their flight tickets. This role is perfect for candidates with a passion for travel and customer service, even those with little to no experience.Key Responsibilities:- **Customer Interaction:** Engage with customers over the phone and in-person to understand their travel needs and assist them in booking flights.- **Booking Management:** Use ticketing software to issue and modify airline tickets, ensuring accurate bookings and timely confirmations for customers.- **Problem Solving:** Address and resolve inquiries or issues related to flight bookings, cancellations, and schedule changes in a professional manner.- **Documentation:** Maintain accurate records of all transactions and customer interactions, ensuring compliance with company policies and industry regulations.- **Team Collaboration:** Work closely with the sales team and other departments to ensure smooth operations and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess good communication skills in English and local languages, along with a strong customer service orientation. Basic computer skills and familiarity with ticketing software are desirable, but training will be provided. A positive attitude, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role. Candidates should be committed to fostering a friendly and helpful atmosphere for all customers.CONTACT - 7365059677 (shoubhik)
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Customer Service Associate

Pacific Placements and Business Consultancy Pvt. Ltd.

Customer Relationship Customer Care Customer Support Customer Management Customer Service Walk in
Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.
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  • Fresher
  • Bareilly
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
As a Customer Care Associate in Bareilly, India, you will be the first point of contact for customers. Your main goal is to help customers with their inquiries and provide excellent service. Key Responsibilities:1. **Respond to Customer Inquiries**: Answer calls and emails from customers, addressing their questions and concerns in a friendly and timely manner.2. **Provide Product Information**: Offer detailed information about products and services, helping customers make informed decisions.3. **Resolve Issues**: Handle customer complaints and issues with patience, seeking to find effective solutions to ensure customer satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions, including complaints and feedback, to help improve service quality.5. **Follow Up**: Reach out to customers after their inquiries to ensure their issues have been resolved and to provide additional support if needed.Required Skills and Expectations:We are looking for candidates who are freshers and have completed their 12th grade. Strong communication skills in English and Hindi are essential for effectively assisting customers. You should have a friendly and helpful attitude, with the ability to remain calm under pressure. Basic computer skills are necessary to navigate our systems and record interactions. Being a team player with a willingness to learn will help you succeed in this role.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Surat
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will play an essential role in ensuring that travelers have a pleasant experience at the airport. This position involves assisting passengers with their inquiries and providing support throughout their journey.Key Responsibilities:1. **Passenger Assistance:** Greet passengers, provide information about flight schedules, and assist with check-in processes. You will help passengers navigate the airport and answer any questions they may have.2. **Baggage Handling Support:** Assist passengers with baggage-related issues, such as lost luggage or missing items. You will guide them through the procedures to resolve these issues efficiently.3. **Situation Management:** Handle customer complaints and concerns in a calm and professional manner. You will work to find solutions and ensure a satisfactory resolution for the passengers.4. **Information Dissemination:** Stay updated on flight changes and airport services to communicate accurate information to passengers. You are the primary source of information for travelers during their time at the airport.Required Skills and Expectations:To succeed in this role, you should have strong communication skills and the ability to work well under pressure. A friendly demeanor and problem-solving skills are essential, as you will often deal with people in various situations. Previous experience in customer service is helpful but not required. You should be willing to work in a fast-paced environment and adapt to changing situations as needed. A high school diploma is required for this full-time position.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kanpur
Customer Relationship Customer Guidance
We are seeking a dedicated Customer Service Associate to join our team in Kanpur, India. This full-time position is ideal for individuals with 0 to 2 years of experience looking to start a career in customer service.As a Customer Service Associate, your primary role is to assist customers with inquiries and provide exceptional service. You will build positive relationships with customers, ensuring their needs are met and issues are resolved.Key Responsibilities:1. **Respond to Customer Inquiries:** Engage with customers through phone, email, or chat to answer questions and provide information about products and services.2. **Resolve Issues:** Listen carefully to customer concerns, troubleshoot problems, and offer effective solutions to ensure customer satisfaction.3. **Maintain Records:** Accurately document customer interactions, feedback, and transactions in our system to help improve services.4. **Follow Up:** Proactively follow up with customers to ensure their issues have been resolved and they are satisfied with the service provided.5. **Collaborate with Team:** Work closely with other team members to share knowledge and improve overall customer service processes.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, and must be friendly and professional when interacting with customers. A proactive attitude and problem-solving abilities are essential for this role. Basic computer skills and familiarity with customer service software are advantageous. You should have at least completed 12th grade to qualify for this position.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Patna, you will play a crucial role in ensuring passengers have a smooth travel experience. Your primary duties will include:- **Greeting and Assisting Passengers**: You will be the first point of contact at the airport, welcoming passengers with a friendly attitude and helping them with check-in, boarding, and other inquiries.- **Managing Check-In Processes**: You will assist passengers with their check-in, ensuring that all required information is collected and that luggage is tagged correctly for their journeys.- **Providing Flight Information**: You will keep passengers informed about flight schedules, delays, and gate changes, ensuring they have the most current information.- **Handling Customer Complaints**: Should passengers face issues or express concerns, you will address these challenges calmly and professionally, seeking to resolve problems to the best of your ability.- **Coordinating with Other Departments**: You will work closely with other teams, such as security or baggage handling, ensuring that all operations run smoothly and efficiently.To excel in this role, you should have excellent communication skills and a friendly demeanor. Being able to work well under pressure is important, as the airport environment can be fast-paced. Basic computer skills are required for handling check-in systems. Flexibility in working hours is necessary since you may work evenings, weekends, and holidays. Previous experience in customer service is a plus, but newcomers eager to learn will also thrive in this position.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Domestic BPO International BPO Customer Guidance Customer Support
Responsibilities Handle customer queries and promote services Provide product/service information to customers Maintain customer satisfaction and documentation Eligibility Qualification: Graduation Mandatory Experience: Minimum 1 year telesales experience required Skills: Good English & Hindi communication
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Shillong
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking
As a Boarding Pass Executive in Shillong, you will play a vital role in ensuring a smooth travel experience for passengers. Your main duties will include managing the issuance of boarding passes and assisting travelers with any inquiries or issues.Key Responsibilities:- **Issuing Boarding Passes**: You will verify travel details, check passengers
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  • Fresher
  • 3.5 Lac/Yr
  • Palam Delhi
Customer Relationship Customer Care Customer Service Customer Support Service Marketing Inbound Process Grooming
Job Title: Customer AssociateCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring enthusiastic and customer-focused individuals for the position of Customer Associate at IGI Airport, New Delhi. This is a great opportunity for freshers who are looking to build their career in the aviation industry.Key Responsibilities:Assist passengers with check-in and boarding proceduresHandle customer queries and provide accurate informationEnsure smooth passenger flow at the airportProvide excellent customer service at all timesCoordinate with airport staff and team membersMaintain a professional and friendly attitudeRequired Skills:Good communication skills Pleasing personality and well-groomed appearanceBasic computer knowledgePositive attitude and customer handling skillsInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027Why Join Skytech Aviation?Opportunity to work at IGI AirportProfessional work environmentCareer growth in aviation industryfor fresherscontact person : 7982271981
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Guwahati
Communication
Customer Service Executives are responsible for maintaining a positive company image by proactively identifying customer needs and delivering solutions in a timely and effective manner. Key skills for this role include strong communication, problem-solving, and the ability to work collaboratively within a team.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Hisar
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
As an Airport Customer Service Associate, you will be responsible for providing excellent customer service to travelers at the airport in Hisar, India. Your key responsibilities will include assisting passengers with check-in, luggage handling, and boarding procedures, resolving customer inquiries and issues efficiently, and ensuring a pleasant and smooth travel experience for all passengers.To excel in this role, you should have strong communication and interpersonal skills to effectively interact with a diverse range of passengers. Attention to detail is crucial in ensuring accuracy in ticketing and baggage handling procedures. Additionally, the ability to work well under pressure and remain calm in stressful situations is essential in handling any customer complaints or emergencies that may arise. Prior experience in customer service roles is a plus but not required, as training will be provided for candidates with a 10th pass education level. The ideal candidate should be adaptable, patient, and willing to work in a dynamic and fast-paced airport environment.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
Join our team as an Airport Customer Service Associate in Mumbai. You will be responsible for assisting passengers with check-in, baggage handling, flight inquiries, and resolving customer concerns. Your excellent communication skills and attention to detail will ensure a smooth travel experience for all passengers. Ability to work in a fast-paced environment and prioritize tasks efficiently is essential. Previous customer service experience is a plus, but not required. A high school diploma or equivalent is mandatory. If you are a team player with a passion for providing exceptional service, we want to hear from you. Apply now and embark on a rewarding career in the aviation industry.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Delhi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the Delhi airport. Your key responsibilities include assisting passengers with check-in, boarding, and baggage handling. You will also address customer inquiries and resolve any issues in a timely and professional manner. Additionally, you will collaborate with other airport staff to ensure a smooth and efficient travel experience for all passengers. The ideal candidate for this role should have excellent communication and interpersonal skills, with the ability to remain calm and patient under pressure. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be detail-oriented, organized, and able to work well in a fast-paced environment. Flexibility in working hours is essential, as this role may require evening, weekend, or holiday shifts. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this exciting opportunity.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Delhi NCR
Chat Process Non Voice Process Copy-Paste Data Accuracy Data Cleansing Data Entry Accuracy Data Entry Automation Data Entry Software Domestic BPO
As a Customer Service Associate based in Delhi NCR, you will play a vital role in ensuring customer satisfaction and supporting clients with their needs. This is a full-time position that allows you to work from home, making it ideal for those seeking a flexible work environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer questions from customers via phone, email, or chat, providing them with the information they require to resolve their issues.- **Assist with Product Issues:** Identify and troubleshoot any problems customers may have with products or services, ensuring that they receive appropriate solutions quickly.- **Process Orders and Returns:** Handle order placements, modifications, and returns, ensuring that customers have a smooth experience with their transactions.- **Maintain Customer Records:** Keep accurate records of customer interactions and transactions to improve service quality and provide necessary follow-ups.- **Provide Feedback:** Share insights with the team regarding customer concerns and suggestions, helping improve service delivery and customer experience.**Required Skills and Expectations:**- You should possess excellent communication skills, both written and verbal, to effectively interact with customers and colleagues.- Basic computer skills are necessary to navigate software and record customer interactions competently.- A customer-oriented attitude is essential, demonstrating patience and empathy when dealing with clients concerns.- Time management skills are important to handle multiple inquiries efficiently while maintaining a high standard of service.- A willingness to learn and adapt, as this role may require you to understand various products and processes as you grow.
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