Fresher - Looking For Video KYC Associate

A Video KYC (Know Your Customer) Associate in a bank or financial institution conducts real-time, video-based identity verification for new and existing customers.

While many Video KYC roles are hybrid or office-based (such as in Gurugram, Mumbai, or Bengaluru hubs), remote/work-from-home (WFH) options-often listed as Associate - VKYC / B-KYC Support-do exist depending on the employer's remote-work policies and security compliance requirements.

Key Job Responsibilities

• Conduct Live Video Calls: Interact directly with customers over live video to verify their identity in real time as per standard operating procedures (SOPs).

• Document & OVD Verification: Check Officially Valid Documents (OVDs) such as PAN cards, Aadhaar cards, or passports on camera, matching live photos with government records.

• Customer Due Diligence (CDD): Perform face-to-face verification, check for liveness/anti-spoofing measures, and ensure compliance with Reserve Bank of India (RBI) or respective regulatory guidelines.

• Decisioning & Case Management: Approve, hold, or reject KYC applications based on strict policy guidelines, and clear ageing inventory or pending escalations.

• Product / Cross-Selling (Select Banks): Some digital banking roles also involve explaining bank products or assisting with basic product onboarding.

• Metrics & TAT Adherence: Meet daily targets for average handling time (AHT), production accuracy percentages, turnaround time (TAT), and login/occupancy hours.

Eligibility & Qualifications

Graduate/12 th pass candidate can apply

Fresher & Experience Candidates may apply

Good Hindi & English Communication Skills

Basic Computer Knowledge

Smartphone/Laptop with stable internet connection required

Suitable setup for conducting video verification from home

• Experience

  Fresher

• No. of Openings

  3

• Education

  Graduate

• Role

  Video Kyc Associate

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Face Interview Location

  60/1,FirstFloor,OPP Gokulam Hospital,Salem-