83

Customer Accounts Manager Jobs

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Shahjahanpur
Problem-solving Sales Prospecting Sales Pipeline Management Market Research Time Management Presentation Skills Product Knowledge Lead Generation Goal-oriented Customer Relationship Management Team Collaboration Sales Forecasting
As an Inside Sales Account Manager, you will play a critical role in driving sales and building relationships with clients. Your primary focus will be on managing accounts, understanding customer needs, and providing tailored solutions.**Key Responsibilities:**- **Manage Client Accounts:** Maintain ongoing relationships with assigned clients, ensuring their needs are met and resolutions are provided swiftly.- **Identify Sales Opportunities:** Use market research and insights to discover new sales opportunities with current and potential clients, helping to expand our customer base.- **Conduct Sales Calls:** Engage in regular calls with clients to discuss their needs, present relevant products or services, and close deals effectively.- **Coordinate with Teams:** Collaborate with marketing and product teams to align sales strategies and provide feedback on customer preferences and trends.- **Achieve Sales Targets:** Meet or exceed sales quotas and performance metrics by developing effective sales strategies and managing your time efficiently.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with clients and team members effectively.- Ability to build rapport and develop long-term relationships with clients.- A proactive attitude with a willingness to learn and adapt in a fast-paced environment.- Basic knowledge of sales principles and techniques, along with a desire to enhance your sales skills.- A bachelors degree in B.C.A, B.B.A, B.Com, or B.E is preferred, and a background in sales is advantageous but not required. You should be ready to work full-time from the office in Shahjahanpur, starting your journey in a dynamic sales environment.
View all details
  • 4 - 8 yrs
  • 12.0 Lac/Yr
  • Delhi NCR
Customer Success Account Management Post-sales Ownership
HIRING ALERT!!!Weblink.in is looking for Customer Success Manager Role !!!Job Title: Customer Success ManagerLocation: Central DelhiJob Type: Full-TimeDepartment: Marketing / Customer Success.The CSM is responsible for:1. Monitoring Renewal Score2. Tracking inquiry consumption3. Identifying renewal-risk customers4. Coordinating with:Sales (for upgrades)Ads/Growth (for extra leads)5. Ensuring:Right leads go to right customersBefore expiry, not after6. Running renewal-save playbooksThey are NOT responsible for closing dealsThey ARE responsible for renewal confidence. Skills Set Required: 410 years in:Customer SuccessAccount ManagementPost-sales ownershipWorked in:SaaSMarketplaceLead-based businessesComfortable with:Excel / Google SheetsDashboardsTalking to sales & ops teamsKnows:CRM systemsRenewal cyclesKey Responsibilities: Design and implement data-driven retention strategies to increase customer loyalty and reduce churn.Analyze customer behavior, feedback, to identify pain points and opportunities for engagement.Collaborate with Customer Support teams to improve customer experience and satisfaction. Stay up-to-date with industry trends and best practices in customer retention and loyalty programs. Map and analyze every touchpoint in the customer journey to identify friction points. Implement loyalty programs or exclusive benefits that show customers they are valued. Send timely and relevant updates, tips, and value-driven content to keep customers engaged. Address negative feedback early and turn it into an opportunity to delight the customer. Analyze churn data to understand why customers leave and implement solutions to prevent future loss. Interested Candidates can share their Resume:hr.shruti@weblink.in 8588892578
View all details
Back Office Coordinator Account Opening Key Accounts Relationship Manager Relationship Officer CRM Sales CRM Systems Analyst CRM Systems Data Entry Data Entry Operator Data Entry Executive Excel Sheet MIS Reports MIS Customer Support
Key Responsibilities:** Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.)* Coordinate with the Relationship Managers and Sales team for timely data entry and follow-ups.* Update and manage CRM systems, Excel sheets, and other reporting tools.* Assist in transaction processing for mutual funds, insurance, and demat services.* Ensure compliance with SEBI/IRDA/AMFI regulations.* Prepare MIS reports and summaries for management.* Handle customer service backend tasks like updating details, resolving queries (non-voice).* Manage filing, scanning, and digital record keeping.Required Skills & Qualifications:** Graduate in Commerce, Finance, or related field.* Minimum 1 year of experience in financial operations/back office (freshers with good skills can apply).* Strong knowledge of MS Excel, email drafting, and CRM usage.* Basic understanding of financial products like mutual funds, insurance, SIP, Demat etc.* Good communication and coordination skills.Key Traits We Value:** Accuracy & attention to detail* Discipline & time management* Trustworthiness & data confidentiality* Team player attitudeOffice Timing Monday to Saturday (9:30 to 6:00)
View all details
  • 1 - 3 yrs
  • 4.3 Lac/Yr
  • Kolkata
Good Communication Skills Sales Process Lead Generation Customer Retention
Looking for energetic employee to join our sales team
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Jobs by Popular Location

Telecom Sales ISP Client Acquisition Lead Generation Team Building Customer Relationship Cold Calling
Mandatory Criteria (Can't be neglected during screening) : Candidate must have Excellent Communication skills and must be proficient in English Need candidate from Telecom/ISP industry ONLY Candidate should have strong experience in B2B sales Immediate joiners to 15 days notice period candidates will be Preferred Candidate should have good Technical skills, and working knowledge of ISP Candidate should be good in client dealing.DescriptionKey Responsibilities:Internet Access Services (Leased Line Circuits/Ethernet/ Broadband Wireless).. Other Internet Based Solutions like VOIP, Dialers, UTM's Cyberoam & Sonicwall and VPN Services.. Relationship building with the existing accounts and generating new business opportunities.. Complete relationship management with Top management. Adapt in Corporate sales and handling business cycle, end to end.. Market and Competition analysis in order to develop the right strategies to go to the market.. Manage end to end Sales process, right from prospecting to closing and collection.. Cross Department interaction on a daily basis to formulate sharp sales pitches and better work. MIS generation and reporting to manage Sales funnels. Involve with the marketing team to device marketing plans to help sales in my region.Experience & Skills: Education:Any Degree. P Any Graduates /Any BE/Any Post Graduation Preferred MBA/B.E. Experience:1.) 4-5 years in sales (From Telecom/ISP),2.) ISP Experience Must3.) Experience Leased Line sales would be an added advantage.Skills and Knowledge: Enterprise IBW Lease Line Sales - To achieve sales target month on month by Selling IBW LL in designated area to Enterprise customer Generate Business by making Cold calls, Area Mapping, Maintain and report Daily calls, Build Suspects/Prospects, maintain & Grow Lead pipe line Reporting to Business Head (Area Manager) Pleasant personality with good presentation Skills, Communication Skills, Self Driven and ability to negotiate and close a deal. Strong communication, negotiation, and relationship-building skills.
View all details
  • 5 - 7 yrs
  • Mumbai
Customer Relationship Management (CRM) Excellent Communication and Presentation Skills Cross Functional Collaboration OEM Sales
Required Skills: Customer Relationship Management (CRM), Excellent communication and presentation skills, Cross functional collaboration, OEM salesWork Mode : ONSITEWorking Day : 6Office Location : MumbaiMandatory Criteria (Can't be neglected during screening) : Candidate must have Excellent Communication skills Candidate should be good in Client Relationship Handling (CRM) Female candidates will be preferred for this role Candidate must be willing to travel PAN India as per business requirements. Looking for Mumbai location candidates (preferred) Candidate should have good Technical skills, and working knowledge of ISP, Broadband etc. Immediate joiners to 15 days notice period candidates will be PreferredDescriptionJob SummaryWe are seeking a experienced Strategic Account Manager with 5 to 7 years of experience in Sales Service and Marketing domains. The ideal candidate will be responsible for managing client relationships ensuring client satisfaction and driving business growth. This hybrid role requires a deep understanding of OEM sales and the ability to travel as needed.ResponsibilitiesManage and nurture client relationships to ensure long-term satisfaction and loyalty.Develop and implement strategies to enhance client engagement and retention.Provide expert guidance on sales service and marketing initiatives to drive business growth.Collaborate with cross-functional teams to deliver exceptional client experiences.Analyze client feedback and market trends to identify opportunities for improvement.Develop and execute client communication plans to keep clients informed and engaged.Lead client meetings and presentations to showcase the value of our services.Ensure timely resolution of client issues and concerns to maintain high satisfaction levels.Monitor and report on client relationship metrics to track progress and identify areas for improvement.Coordinate with internal teams to ensure seamless service delivery and client support.Stay updated on industry trends and best practices to provide innovative solutions to clients.Travel as required to meet with clients and attend industry events.Maintain a high level of professionalism and integrity in all client interactions.
View all details
Sales Back Office Assistant Back Office Sales ACCOUNT Back Office Manager Sales Process Executive Cashier Human Resource Management Retail Sales Counter Sales Customer Management Selling Skills Communication Skills Hard Working
Are you passionate about jewellery, customer service, or retail? We are looking for dynamic and hardworking individuals to join our growing jewellery showroom team in Mehsana and Palanpur.We offer a great work environment, growth opportunities, and the chance to be a part of a respected jewellery brand.
View all details
Customer Experience Manager Customer Experience Coach Customer Experience Management Clinical Experience Customer Manager User Experience Designer Customer Accounts Manager Customer Activation Manager Customer Marketing Manager Customer Project Manager
Dear, Sir/Ma,Experience Curator is a professional responsible for designing, developing, and managing immersive and memorable experiences for customers or clients, often within a specific industry or setting, by carefully selecting elements and crafting a narrative to create a unique and engaging journey; essentially, they act as the architect of a customer experience, ensuring it is well-structured, meaningful, and aligned with the brand identity. Key Responsibilities:Conceptualizing Experiences:Brainstorming and crafting innovative experience concepts that align with brand values, target audience, and business objectives. Research and Analysis:Studying customer behavior, market trends, and competitor landscape to inform experience design. Experience Mapping:Creating detailed blueprints of the customer journey, identifying touchpoints and opportunities for enhancement. Storytelling:Weaving narratives into experiences to create emotional connection and engagement. Content Creation:Developing engaging content, including visuals, audio, and interactive elements, to enrich the experience. Collaboration:Partnering with cross-functional teams (marketing, operations, design) to seamlessly execute experiences. Delivery and Monitoring:Overseeing the implementation of experiences, ensuring quality standards are met, and tracking key performance metrics. Customization:Tailoring experiences to individual customer needs and preferences. Specific Industries where Experience Curators are commonly found:Hospitality:Designing unique guest experiences at hotels, resorts, and restaurants. Retail:Creating immersive shopping experiences within physical stores or online platforms. Events and Conferences:Crafting engaging event agendas, speaker selections, and interactive elements. Tourism:Send your CV resumes to career@tomshankhotel.com.auRegards,Job Abroad.
View all details

Account Manager

Maheshwari Traders

  • 0 - 6 yrs
  • 1.5 Lac/Yr
  • Tri Nagar Delhi
Counter Staff Customer Relationship Customer Service Channel Account Manager Stock Analysis Tally Time Management Taxation Tally ERP Bank Accounting
Required staff for counter sales
View all details
Time Management Website Management Social Media Expert Vendor Relationship Management Customer Relationship Management Key Accounts PDF Accessibility Operator Outbound Calling Handling Calls Budget Analysis Client Management Coordination Skills Manag
_Key Responsibilities:_- Time management and organization- Social media and website management- Account management and coordination- Vendor and customer relationship management_Requirements:_- No degree required! We value skills and talent over formal education.- Creative mind and attractive personality (female candidates only)- Proficiency in Bangla, Hindi, and English languages- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment_Benefits:_- Competitive basic salary: 12,000 - 22,000 per month- Food, lodging, and travel expenses covered by the company- Monthly free gifts for you and your family, including:- Movie tickets- Mandir tour passes- Water park passes- tour pass & more
View all details

Client Account Manager

Cynosure Corporate Solutions

  • 1 - 4 yrs
  • Chennai
Customer Relationship
Roles and responsibilitiesWork closely with Client Experience Associates (internal) to resolve any issues related to theaccount to improve the effectiveness of call handling.Respond to client queries (account updates, billing inquiries, or general complaints) in aneffective manner, via phone calls, emails, and chats within the time limits and follow up toensure resolution whenever required.Liaise between clients and internal teams (Product Development/Billing) to ensure timelyand successful delivery of solutions to our client's problems.Identify customers needs and problems, and take proactive steps to maintain a positiveexperience.Maintain strong, lasting, and trustworthy relationships with clients through open andinteractive communication.Collaborate with the team to closely examine key performance indicators linked to clientsatisfaction, retention, and engagement. Work towards enhancing these metrics by aligningyour efforts with the teams objectives.Skills & Experience1-4 years of experience in client handling roles; preferably US/CA/UK clients via phone calls.Passionate about client service with good soft skills and proper telephone etiquette.Clear, concise, and effective written and oral communication skills.Growth mindset and excitement to learn new things.Creative, enthusiastic, and energetic with great interpersonal skills. Should be able topresent ideas with clear logic and conviction.Ability to work in a fast-paced work environment with spontaneity.Should be able to approach problems logically and rationally to facilitate clear decision-making.The ability to stay calm and efficient under pressure.Should be flexible to work on weekends and in the night shift starting at 9.30 PM.Should be willing to work from the office once a week.
View all details
  • 0 - 3 yrs
  • Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Front Office Executive Customer Accounts Manager
To Handle enquiries for Calibration
View all details

Looking For Customer Accounts Manager

Expro Innovative Business Solutions

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Chennai
Sales Executive Customer Support
Our Company is a software company which hires / rents software to customers on compliance tracking.End to End handling of customer RFQ to Software hiring.Find (or) Convert Customer Leads to orders.Meet to the minimum 3 order conversion / month.To handle from RFQ submission to order conversion.Liaison with Customers on support Graduation in any fieldMinimum experience in sales of 2-3 years of experienceTo possess very good ENGLISH communication and interpersonal skillsShould possess Two-Wheeler for travel to customers with Valid driving licenceShould be able to travel to city outskirts and out of station
View all details

Merchandiser

KTC Exports

  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Kolkata
E-commerce Customer Accounts Manager
responsible for client correspondence , communication skills,
View all details
  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhubaneswar
BPO Voice Support Customer Relationship Client Account Manager
A Voice Process Executive is responsible for managing incoming and outgoing calls to provide customer support, resolve issues, and ensure customer satisfaction. The role involves communicating effectively with customers, understanding their needs, and providing appropriate solutions.Key Responsibilities:Handle Calls:Manage large volumes of inbound and outbound calls in a timely manner.Follow communication scripts and use knowledge base to provide accurate information.Identify customers needs, clarify information, research issues, and provide solutions.Customer Interaction:Engage with customers in a friendly and professional manner.Build sustainable relationships and trust with customer accounts through open and interactive communication.Issue Resolution:Resolve product or service problems by clarifying the customers complaint, determining the cause, selecting and explaining the best solution, and expediting correction or adjustment.Follow up to ensure resolution and maintain customer satisfaction.Data Entry and Management:Document all call information according to standard operating procedures.Update customer information in the database during and after each call.Performance Metrics:Meet personal/team qualitative and quantitative targets.Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Product Knowledge:Keep up to date with product information and changes.Attend training sessions to improve knowledge and performance.Experience:Proven customer support experience or experience as a Client Service Representative.Experience in a call center environment is a plus.Skills:Strong phone and verbal communication skills along with active listening.Familiarity with CRM systems and practices.Customer focus and adaptability to different personality types.Ability to multi-task, set priorities, and manage time effectively.Key Competencies:Excellent communication
View all details
  • 5 - 8 yrs
  • Mumbai
Sales Person Shipping Incharge Logistics Operations Customer Relationship Executive
- Reporting to the Group CEO, you will be leading all commercial activities in India. - Maximizing existing customers' base and consistently developing new customers to reach Transactions and Revenue targets (set yearly by CEO and Board Members). - Support customers with all local requirements and Operations (coordinating with COO when needed). - Rapidly lead the identification and procurement process with key players in the India ecosystem, allowing to bring local and relevant Value-Added Services to Qwiik platform. - Possible ad-hoc support including Admin, Legal, HR etc to ensure local compliant and efficient processes. What we're looking for: - A leader, able to make decisions and deliver the Company's strategy. - Experienced in cultivating and maintaining strong relationships with clients.- Solid experience in Shipping & Supply Chain, understanding well the industry processes. - Team player aligned with Qwiik's Vision & Values, able to lead transformation. - Manage, able to build, support and monitor team members to achieve and overperform all group's targets. - Customer centricity as a core value. - Strong communication skills. Desirable: - 5+ years' experience in Sales with solid track records. - Experience in Leadership, Management. - Experience in Supply Chain / Logistics with strong Network in India. - Familiar with Tech solutions and able to navigate in a Start-up environment. - Based in Mumbai-India.This position is remote job
View all details

Sales Person

Agrasen Electronics

  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Belpahar Jharsuguda
Customer Sales Representative Accounts Tally Assistant Manager
GOOD IN CUSTOMER DEALING, KNOW ENGLISH READING, GOOD IN SALES
View all details

Opening For Store Assistant

Rightfit Resources OPC Pvt. Ltd.

  • 2 - 5 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Customer Accounts Manager Leadership Skills Organizational Customer Service Manager Problem Solving Salesman Team Management Skills Configuring Walk in
As a Store Assistant, you will play a crucial role in ensuring the smooth operation of the store and providing excellent customer service to all patrons. Your responsibilities will include assisting customers with inquiries, stocking shelves, organizing merchandise, processing transactions, and maintaining cleanliness and orderliness within the store. The ideal candidate should possess strong communication skills, attention to detail, and a customer-centric attitude.
View all details

Executive Sales Manager

QUEENS PARK HOTEL UK

  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Dehradun
Hotel Sales Marketing Coordinator Supervisor Customer Service Representative Customer Accounts Manager Dress Designer Driver
Dear Job Seekers,Our Hotel Is A 5 Star Standard Hotel Located In London United Kingdom.*We Want To Employ The Services Of Many Skills Such As: Bar Attendants, Male /Female Receptionist, Senior / Junior Accountants, Gardeners/Securities, Nurses, Drivers, Housekeepers And Hotel Room Attendants, Storekeepers, Chefs In All Kinds, Sales Executives, Waiters/Waitresses, Engineers, Technicians, Etc. From Any Country Who Are Willing To Stay For A Minimum Of 2-3 Years In Canada.* If You Are Interested In The Job Offer Please E-Mail Your Cv / Resume With (Preferably) A Photo Attached Best Regards,Hr Recruitment Officer.
View all details
Ground Staff Customer Accounts Manager Airport Staff Cabin Crew Airline Customer Service Air Ticketing Reservation Air Hostess Activities Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
View all details
  • 6 - 12 yrs
  • 20.0 Lac/Yr
  • Gurgaon
Marketing Manager Social Media Manager Customer Accounts Manager CRM Systems Analyst Team Coordinator
Develop and execute comprehensive marketing strategies to achieve business objectives and revenuetargets.Lead and manage the marketing team, providing guidance, direction, and support to ensure thesuccessful implementation of marketing plans.Oversee the development of the company's brand identity, positioning, and messaging to effectivelycommunicate value propositions to target audiences.Manage the creation and execution of integrated marketing campaigns across multiple channels,including digital, social media, email, events, and traditional media.Analyse market trends, consumer behaviour, and competitor activity to identify opportunities for growthand innovation.Collaborate with cross-functional teams, including sales, product development, and customer support,to align marketing efforts with overall business objectives.Monitor and report on the performance of marketing campaigns, using data and analytics to optimizestrategies and tactics for maximum impact.Manage marketing budgets and allocate resources effectively to achieve desired outcomes withinbudgetary constraints.Build and maintain relationships with external partners, agencies, and vendors to support marketinginitiatives and enhance brand visibility.Bachelors degree in marketing, Business Administration, or related field. Master's degree preferred.Minimum of 5+ years of experience in marketing leadership roles, preferably in Accounting/Outsourcingsector.Proven track record of developing and executing successful marketing strategies that drive businessresults.Strong leadership and management skills, with the ability to motivate and inspire cross-functionalteams.Excellent communication and interpersonal skills, with the ability to effectively collaborate with internaland external stakeholders.Strategic thinker with a data-driven approach to decision-making and problem-solving.Proficiency in marketing analytics tools, CRM systems, and digital marketing platforms.
View all details
  • 10 - 20 yrs
  • 20.0 Lac/Yr
  • Gurgaon
ERP Implementer Finance Manager Customer Accounts Manager Accounts Incharge Walk in
Knowledge of Finance & Accounts Activities-GST/TDS, Income tax .Exp with ERP implementation environment handling application, data, Platform& infrastructure integration services.Exp applying methodologies for ERP- Priority Software implementations.Required Candidate profileMonthly/QLY/Yearly closing process understanding.Audit Coordination Statutory/Internal Audit
View all details
View More Jobs