Customer Accounts Manager Job Vacancies in Bangalore

Mandatory Criteria (Can't be neglected during screening) : Candidate must have Excellent Communication skills and must be proficient in English Need candidate from Telecom/ISP industry ONLY Candidate should have strong experience in B2B sales Immediate joiners to 15 days notice period candidates will be Preferred Candidate should have good Technical skills, and working knowledge of ISP Candidate should be good in client dealing.DescriptionKey Responsibilities:Internet Access Services (Leased Line Circuits/Ethernet/ Broadband Wireless).. Other Internet Based Solutions like VOIP, Dialers, UTM's Cyberoam & Sonicwall and VPN Services.. Relationship building with the existing accounts and generating new business opportunities.. Complete relationship management with Top management. Adapt in Corporate sales and handling business cycle, end to end.. Market and Competition analysis in order to develop the right strategies to go to the market.. Manage end to end Sales process, right from prospecting to closing and collection.. Cross Department interaction on a daily basis to formulate sharp sales pitches and better work. MIS generation and reporting to manage Sales funnels. Involve with the marketing team to device marketing plans to help sales in my region.Experience & Skills: Education:Any Degree. P Any Graduates /Any BE/Any Post Graduation Preferred MBA/B.E. Experience:1.) 4-5 years in sales (From Telecom/ISP),2.) ISP Experience Must3.) Experience Leased Line sales would be an added advantage.Skills and Knowledge: Enterprise IBW Lease Line Sales - To achieve sales target month on month by Selling IBW LL in designated area to Enterprise customer Generate Business by making Cold calls, Area Mapping, Maintain and report Daily calls, Build Suspects/Prospects, maintain & Grow Lead pipe line Reporting to Business Head (Area Manager) Pleasant personality with good presentation Skills, Communication Skills, Self Driven and ability to negotiate and close a deal. Strong communication, negotiation, and relationship-building skills.

Position : Sales Coordinator/Business Administrator Sales & Service( Contract)Location : BangaloreQualification : GraduationCompensation : Best in industryMain tasks-Validate quotation and invoice to internal and external customers.-Coordinate for service contract quotation and purchase order process with order execution team.-Coordinate sales and service business activities, and ensure proper entries of sales, service, and parts transactions.-Generate data for monthly/weekly report upon request using CRM data for statistical analysis to support business.-Provide timely support on pre-sales and service business activities and follow up discussions.-Coordinate for KYC for customer master and vendor master.-Coordinate with logistics and finance team follow-up on customer payment/delivery.Order-to-Cash (O2C)-Check open order and backlog reports daily to ensure timely processing of customer orders.-Follow-up on customer orders (new/aging) to ensure timely fulfilment of goods, services, and information to customers. Ensure billings are done and mail/email to customers on a timely manner.-AR follow up for sales & service with timely report outs.-Monitor open purchase orders / inbound deliveries from factories.-Responsible for coordination of last mile equipment/ order delivery & installation assignment to FSE/ ticketing from CIC/coordination with regional managers/ cluster leads for installations.Customer Service-Act as first touchpoint of customers for coordinating regional business activities.-First touchpoint of any customer escalations to be coordinated internally.-Address queries from sales and customers on stock and shipment of orders.Thanks and Regards,HR RecruiterMahima Consultancy Nagpur.