Customer Accounts Manager Job Vacancies in Mumbai

Required Skills: Customer Relationship Management (CRM), Excellent communication and presentation skills, Cross functional collaboration, OEM salesWork Mode : ONSITEWorking Day : 6Office Location : MumbaiMandatory Criteria (Can't be neglected during screening) : Candidate must have Excellent Communication skills Candidate should be good in Client Relationship Handling (CRM) Female candidates will be preferred for this role Candidate must be willing to travel PAN India as per business requirements. Looking for Mumbai location candidates (preferred) Candidate should have good Technical skills, and working knowledge of ISP, Broadband etc. Immediate joiners to 15 days notice period candidates will be PreferredDescriptionJob SummaryWe are seeking a experienced Strategic Account Manager with 5 to 7 years of experience in Sales Service and Marketing domains. The ideal candidate will be responsible for managing client relationships ensuring client satisfaction and driving business growth. This hybrid role requires a deep understanding of OEM sales and the ability to travel as needed.ResponsibilitiesManage and nurture client relationships to ensure long-term satisfaction and loyalty.Develop and implement strategies to enhance client engagement and retention.Provide expert guidance on sales service and marketing initiatives to drive business growth.Collaborate with cross-functional teams to deliver exceptional client experiences.Analyze client feedback and market trends to identify opportunities for improvement.Develop and execute client communication plans to keep clients informed and engaged.Lead client meetings and presentations to showcase the value of our services.Ensure timely resolution of client issues and concerns to maintain high satisfaction levels.Monitor and report on client relationship metrics to track progress and identify areas for improvement.Coordinate with internal teams to ensure seamless service delivery and client support.Stay updated on industry trends and best practices to provide innovative solutions to clients.Travel as required to meet with clients and attend industry events.Maintain a high level of professionalism and integrity in all client interactions.

To Handle enquiries for Calibration

- Reporting to the Group CEO, you will be leading all commercial activities in India. - Maximizing existing customers' base and consistently developing new customers to reach Transactions and Revenue targets (set yearly by CEO and Board Members). - Support customers with all local requirements and Operations (coordinating with COO when needed). - Rapidly lead the identification and procurement process with key players in the India ecosystem, allowing to bring local and relevant Value-Added Services to Qwiik platform. - Possible ad-hoc support including Admin, Legal, HR etc to ensure local compliant and efficient processes. What we're looking for: - A leader, able to make decisions and deliver the Company's strategy. - Experienced in cultivating and maintaining strong relationships with clients.- Solid experience in Shipping & Supply Chain, understanding well the industry processes. - Team player aligned with Qwiik's Vision & Values, able to lead transformation. - Manage, able to build, support and monitor team members to achieve and overperform all group's targets. - Customer centricity as a core value. - Strong communication skills. Desirable: - 5+ years' experience in Sales with solid track records. - Experience in Leadership, Management. - Experience in Supply Chain / Logistics with strong Network in India. - Familiar with Tech solutions and able to navigate in a Start-up environment. - Based in Mumbai-India.This position is remote job

Roles and ResponsibilitiesExcellent English and Hindi Communication Skills for handling customer queries of beauty cosmetic products.Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer / client accounts through open and interactive communication Responsible to do end to end coordination with high end clients Provide Skills requiredFollows up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.Responsible to do end to end coordination with high end clientsPC experience in a Microsoft Windows environment, proficient with internet e-mail, Microsoft Word, Excel, Outlook and other software.Provides information regarding availability of in stock and out of stock items.The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting customers with catalog information, always maintaining and exhibiting Mouser values to each and every customer.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Hostess/ Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Summary:The Digital Marketing Account Executive is responsible for gathering, organizing, and maintaining the supervisors satisfaction with detailed advertising/marketing records on her accounts. Accounts are US advertisers that are advertising in Japan.Responsibilities:-Individually prospect, pitch, and close the deal with enthusiasm to build a new network and introduce KKBC product and service- Responsible for project renewals, cross-selling, and upselling- Identify or propose potential business deals by contacting potential partners and discovering and exploring opportunities.- Examines potential business deals by analyzing market strategies, deal requirements, potential, and financial data.- Increase the value of existing clients while attracting and retaining new clients.- With appropriate direction and supervision, The Digital Marketing Account Executive is to handle the day-to-day mechanics of his/her account (to the degree s/he has sufficient experience,) i.e.:1) Drafting and reviewing contracts, business plans, and proposals.2) Schedule prospect meetings and planning sessions.3) Provide all existing materials to be used.4) Maintain tracking reports on meetings for prospects and internal files.5) Conduct preliminary research required for the solicitation stage.6) Prepare and Circulate Periodic New Business Status Reports- Direct and manage the sales operations team to participate in client meetings and create a proposalBasic Requirements:- Must possess business-level English, TOEIC 600+ & fluent in Chinese- Must possess at least a Diploma, Bachelor's Degree in any field- At least 3 years of working experience in a Digital Marketing Agency/Media Agency and related field- Minimum age 27 y.o- Experience in an international working environment is a plus- Commitment to personal development- Proficient in office applications, Tech-savvy- Positive attitude, Self-motivated, High integrity, High leadership sense

ResponsibilitiesPlay an integral role in new business pitches and hold responsibility for the effective on-boarding of new clientsOperate as the lead point of contact for any and all matters specific to your customersDevelop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsorsMine the existing accounts for new business possibilities and utilising available resources to drive account retention and growthProactively assess, clarify, and validate customer needs on an ongoing basis and document as SOWWork cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectivesAnalyze latest marketing trends using CRM and analytics tools and tracking competitors activities and providing valuable inputs for fine-tuning marketing strategies.RequirementsBachelors degree or higher in Sales/Marketing, Logistics, Supply Chain Management or related field from top-tier management school4+ years of experience in enterprise account management or business development in a SaaS companyAbility to provide client service to a large number of client accounts with passion, strong initiatives and positive attitudeAdvanced skill-set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs and cross-functional project managementExcellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environmentsConsultative sales background or experience as a solutions engineer is a plusConfident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plusStrong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure

Responsibilities:Client Portfolio Management: Build and maintain a portfolio of clients, fostering strong, enduring relationships with direct customers, retail store owners, and warranty/insurance providers.Claim Management: Utilize expertise in claim management to provide dedicated support to clients, ensuring claims are handled efficiently and accurately.Cross-functional Collaboration: Partner with internal cross-functional teams to understand client goals and performance metrics, ensuring operational excellence and strategic insights.Exceptional Service: Provide top-notch service and resolve client issues promptly.Performance Enhancement: Identify and address performance deficiencies within client portfolios, seeking opportunities for growth and improvement year-over-year.Quality Monitoring: Oversee service level agreement (SLA) adherence and uphold client standards through analysis and support.Project Management: Efficiently manage client deliverables across multiple projects while meeting internal obligations and SLAs.Client Liaison: Act as the primary point of contact for client inquiries and operational standards.Market Strategies: Develop and execute market strategies for assigned clients to ensure continued customer satisfaction while meeting SLAs.Creative Problem-Solving: Exercise seasoned judgment and creative approaches to capitalize on unique opportunities.Performance Analysis: Regularly analyze client performance, strategize, and coordinate weekly calls, ensuring SLAs are met.Business Reviews: Conduct comprehensive business reviews, maintain service level agreements, and provide alternative recommendations for improvement while adhering to SLAs.Vendor Management: Coordinate preparations for client vendor management team visits and audits, ensuring compliance with SLAs.Requirements:Education: Bachelor's degree or equivalent experience.Experience: 3 years of experience in the electronics, tech device, appliance service solutions

We are looking for a female office assistant.She will be responsible for handling clerical tasks in our office. Her responsibility will include taking order calls from clients, handling customer service, keeping track of important documents, generating invoices, managing logistics & supply inventory, performing data entry, etc.Freshers are welcomed.Job days: Mon-SatTimings: 10:30am-7:15pmRequired Age: 19 to 24Location: Gulalwadi, MumbaiPlease apply ONLY if you reside nearby Charni Road, or if you are willing to commute to town daily.Job Type: Full-time

New Customer DevelopmentCustomer Servicing for HTL product line.Report presentations, Budgeting,

Hi,I need a person (preferably female) who can manage leads across developers and ensure sales closures with a good pool of data and leads. Fantastic incentives with a great work environment.One can look at a long term career here

MBA Center is looking for an Account Manager MBA Center is an elite admission consulting company with students all over the world accepted to the top-15 US and top-10 European business schools.In this role, youll be responsible for generating more revenue for the MBA Center. The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for meetings. You will provide outstanding customer service by liasoning between the sales team and the customer.ResponsibilitiesGenerate sales leadsAssist in sales and in webinarsOperates as the point of contact for assigned customersDevelops and maintains long-term relationships with clientsCoordinate scheduling with clients and sales team membersQualificationsBachelor's Degree or Master's DegreeFluent EnglishCustomer-service orientedProficient in Microsoft OfficeInternational degree, internships Remote work from homeSales experience min 1 year Employment Type: Full-timeMonday-Saturday 1:30 PM IST till 9:30 PM ISTLocation: India, AnyCompensation: INR 32,000+comission