Tele Consultant

Pravaayu Healthcare

job summary:

we are looking for a dynamic and customer-oriented pre-sales tele consultant to join our team in ghatkopar, mumbai. the ideal candidate will have experience in a clinic or healthcare setup, with strong communication skills in gujarati and english. the role involves engaging with potential clients over the phone, providing information about our services, and nurturing leads through excellent customer service and crm follow-ups.

key responsibilities:

make outbound calls to potential customers to introduce and explain clinic services

handle inbound inquiries and follow-up calls with professionalism and empathy

maintain accurate records of all interactions using crm software

understand customer needs and provide appropriate service-related information

schedule appointments and ensure smooth coordination between clients and clinic staff

achieve daily/weekly call and conversion targets

work closely with the sales and operations team to enhance customer acquisition

provide feedback and suggestions for continuous improvement

required skills & qualifications:

minimum 6 months to 1 year of experience in a clinic, healthcare, or customer-facing environment

fluency in gujarati and english is a must

excellent verbal communication and active listening skills

experience in customer relationship management (crm) tools

basic computer literacy (ms office, email handling, data entry)

strong interpersonal skills and a customer-centric approach

ability to handle pressure and meet sales targets

eligibility:

candidates residing in or near ghatkopar, mumbai preferred

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  Higher Secondary

• Role

  Tele Counselor

• Industry Type

  Telecom / ISP

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Office no. 104, C Wing, Shubham Avenue, Pant Nagar, Ghatkopar (E, Mumbai, Maharashtra 400075