Tele Consultant (Female)

Key Responsibilities:

● Patient Consultation: Engage in consultative conversations to understand patients'

healthcare requirements, concerns, and ling incoming calls & doing cold calling.

● Appointment Scheduling: Schedule appointments for potential patients, ensuring an

efficient use of clinic resources and provider availability.

● Clinic Services: Provide information about the clinic's services, healthcare providers, and

procedures to address patient inquiries.

● Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled

appointments and address any questions or concerns.

● Appointment Reminders: Send appointment reminders to confirmed patients to reduce

no-show rates.

● Database Management: Maintain accurate and up-to-date records of potential patients,

appointments, and interactions in the clinic's CRM system.

● Performance Targets: Achieve and exceed performance targets related to appointment

booking and patient engagement.

● Patient Feedback: Gather feedback and suggestions from potential patients to improve

appointment booking processes and services.

● Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.

Customer Solving Queries, Customer Service Support, Client Servicing, Patient Feedback, Incoming Handling calls & resolving queries

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Tele Consultant

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Andheri East- Mumbai