International Voice Process International BPO ExecutiveTravel SalesPPC ExecutiveMeta Ads ManagerCollection ProcessCustomer RelationshipCustomer SupportDomestic BPOCustomer ServiceCustomer CareTelephone HandlingHindi BPOInbound CallsBPO VoiceCustomer HandlingCold CallingGood Communication SkillsChat Support
Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab
We are looking for an experienced and results-oriented Collection Manager to oversee and drive our collection operations. The ideal candidate will have a strong background in credit recovery, team leadership, and performance management. You will be responsible for developing collection strategies, managing a team of collection officers or tele-callers, ensuring compliance with regulatory standards, and achieving recovery targets.
Job DescriptionRoles and ResponsibilitiesPlanning the course of action to fully recover outstanding debt from the customers.Negotiating with the debtors the terms and plans of payments via phone or email.Updating the data and the information about the clients in the respective CRM systems.Desired Candidate ProfileScheduling the payments with the debtors.Scheduling the payment deadlines and monitoring the receipts.Handling correspondence regarding the debt collection (preparing the demands for payments and settlement agreements).
Credit Control Credit ManagementCredit CollectionCredit Analysis
Regular payment chasing/ follow up with the client. Reconciling complex accounts that have been escalated from the AR team EnsureCustomers pay on time and chase any overdue invoices Improve and implement debt collection processes when there are any overdue invoices/payment Maintaining contact with clients to ensure invoices are clear for payment Resolving queries both internally and externally around outstanding invoices Manage account receivable team (For senior profile) Maintain strong relationships with all clients. Preparation of daily sales report, operational metrics. Proficient to meet deadlines (100% of tasks assigned should be met with specified TAT.) Generating invoices, PI, PO as per request from sales people. Maintain relationship with clients and follow up for the stuck payments. Arrange timely delivery of the shipments/products. Excellent Data keeper. Track and documents each financials records. Taking Quotation from Vendors & Price negotiation Processing Purchase orders in ERP(FACTS) & updating dispatch plan for customers. Setting up weekly, monthly, quarterly sales plan. Handling customer queries from PO to Dispatch. Inventory analysis. Shipment monitoring. AR Monitoring & clearing by application of receipts with respective Invoices to close commitment of receivables. Follow up with different CFT departments for proper execution of Orders to meet Customer NBD Material planning proposal based on Customer demand or forecast Execution of new orders & regular schedules from customer on time coordination with supply chain team. Strong oral and written communication skills. The candidate should be comfortable to do the followup via call and emails. AR Payment Followup Accounts Receivable Debtors